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All 182 Austin hotels

Embassy Suites Austin - Downtown/Town Lake Austin Texas

3.5 of 5 Hotel   |   300 South Congress Avenue, Austin, TX 78704 (South Austin)
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78%
Ranked #35 of 182 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
baejrose Georgetown, Texas
  • Reviews (447)
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447 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Austin - Downtown/Town Lake Austin Texas
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Georgetown, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to this hotel after getting flooded out of the previous one. I am so glad we came here, and really wish we had stayed here for our entire trip instead of just for one night. The staff was very friendly and extremely helpful. They did let us know about the renovations going on, but the renovations were not... More

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San Antonio, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Reserved a king suite for sat night and made reservations at uchi for early dinner and was set to see jimmy Vaughn at 1030p. When we arrived we were put in the "little room" which was not a suite, and had a full, not a king bed. When we complained we were offered a discount because "there are no other... More

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JodySmith, General Manager at Embassy Suites Austin - Downtown/Town Lake Austin Texas, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

Dallas
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checkin was simple and courteous. We were warned about the reno taking place but it didn't spoil the stay. Valet is only $5 more and well worth it to not have to walk a block for the self parking lot. Just be sure to call down to give the valet staff 5-10 minutes. Gym is small but equipped w the... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

GRRRRREAT!!!! Our college days were here 40 years ago!!! The city is very special and all Texans should come here and live it up!!! Frat parties don't really have to be at a Frat house!!! Make your own!!! Lots to do and great eats and 6th Street ROCKS 24/7!!!

Review collected in partnership with Embassy Suites Hotels

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Arlington, VA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel with great service. Best complementary breakfast I've had in the USA (not all Embassy Suites service this fullness of breakfast items) It was fresh, fast and all you can eat. There were FRESH pancakes, bacon, eggs, omelets and hash browns in addition to the regular pastries, cereal, yogurts and such. However, other nice end hotels tend to be... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Orange, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were treated like royalty. The hotel room was fabulous, clean and they even provided snack, drinks and a Keurig and we thoroughly enjoyed the breakfast and evening social. The shuttle service the hotel provided was so valuable and the doorman were very friendly. It was a great value for the services provided. Going forward, this is where I will... More

Review collected in partnership with Embassy Suites Hotels

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Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Embassy suites is my go-to hotel whenever possible because the rooms are really 2-room suites. The hotel in Austin is like this. Our room had 2 rooms, a living room with a couch, table, TV and a bedroom with a very comfy bed. It makes staying in a room with my family much more comfortable.

Review collected in partnership with Embassy Suites Hotels

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Denver, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a Hilton Honors member, I booked the Embassy Suites downtown Austin. It was a huge disappointment from the start. It's not remotely worth the price I paid. The property itself needs a major overhaul - as does the customer service of the staff (except the breakfast or reception folks). Check-in was rushed and non-explanatory and as a Hilton Honors... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
Austin, Texas
Top Contributor
68 reviews 68 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The rooms are all super sound proof! The furniture and beds are so awesome. The staff is all wonderful. The breakfast for FREE btw 6am-10am is really, really good! They have guest laundry on the 2nd floor! several vending machines near laundry room. I didn't use pool, but I heard it was nice.

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Orlando, Florida, United States
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 2, 2014

Pretty typical as far as Embassy Suites go. All of the normal amenities like happy hour. Rooms are clean. Great location right next to the Congress Avenue bridge if you want to see the major bat migration at dusk. Also, short walk over the bridge to downtown proper.

Was this review helpful? Yes 2
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Additional Information about Embassy Suites Austin - Downtown/Town Lake Austin Texas

Address: 300 South Congress Avenue, Austin, TX 78704
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Austin - Downtown/Town Lake Austin Texas 3.5*
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Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Family Hotel in Austin #25 Romantic Hotel in Austin #29 Business Hotel in Austin #35 Spa Hotel in Austin
Hotel Class
Number of rooms
262

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