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All 183 Austin hotels

Embassy Suites Austin - Downtown/Town Lake Austin Texas

3.5 of 5 Hotel   |   300 South Congress Avenue, Austin, TX 78704 (South Austin)
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78%
Ranked #35 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Nikita B Ballarat, Australia
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455 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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There are newer reviews for Embassy Suites Austin - Downtown/Town Lake Austin Texas
See the most recent reviews
Ballarat, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were fantastic, extremely helpful with everything! Happy hour everyday free drinks and food. Great location. Walking distance to all night spots. They even have a hotel car that will drive you where you want.

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Longview, Texas, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was blown away the entire time. The parking was fine, not directly connected to the hotel, but neither was the parking at the other hotels around. Elevator in parking lot and a side door entrance to the hotel made it easy to get to. It was 97 degrees outside and the a/c was on 65... Nice and comfy. Room... More

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Austin, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Great front desk staff; rooms remodelled on most floors. Food and food service very good. However, old HVAC system cannot stay up with hot, humid, about to rain Austin summer. Great location!!! South end of Congress Ave bridge, close to night-time bat viewing and beautiful walk/jog tails at Town Lake.

Review collected in partnership with Embassy Suites Hotels

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Roswell, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and extremely helpful. The room was very clean and comfortable, the variety and quality of items at the complimentary breakfast and happy hour was very good. The hotel is in a great location. We walked around the downtown areas, the South Congress restaurants and shops, and the Bat Bridge. We had a great stay.

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Trinidad, Texas
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All of the Embassy Suites are clean & very well kept and we know they have that wonderful. ..delicious, fresh breakfast, clean rooms & comfy beds. But...This one has an added bonus for those who like the outdoors. This hotel is at the Congress Avenue Bridge where it's popular to watch the sunset out over Ladybird lake OR on the... More

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St Louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My entire with experience for the one day and night I stayed at the hotel was very positive. The staff were all extremely nice, knowledgeable and helpful. The room was very clean and comfortable, the variety and quality of items at the complimentary breakfast was very good. I used the fitness center with was very well appointed and well maintained.... More

Review collected in partnership with Embassy Suites Hotels

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We wanted to extend our stay for another day, front desk was not helpfull, "we are fully booked and IF someone cancels you will be charged at a new rate" . Luckily later that day, Marcus was able to accommodate our needs and did not charge us more like the previous person had quoted.

Was this review helpful? Yes 1
Georgetown, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came to this hotel after getting flooded out of the previous one. I am so glad we came here, and really wish we had stayed here for our entire trip instead of just for one night. The staff was very friendly and extremely helpful. They did let us know about the renovations going on, but the renovations were not... More

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San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Reserved a king suite for sat night and made reservations at uchi for early dinner and was set to see jimmy Vaughn at 1030p. When we arrived we were put in the "little room" which was not a suite, and had a full, not a king bed. When we complained we were offered a discount because "there are no other... More

Was this review helpful? Yes 1
JodySmith, General Manager at Embassy Suites Austin - Downtown/Town Lake Austin Texas, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

Dallas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2014

Checkin was simple and courteous. We were warned about the reno taking place but it didn't spoil the stay. Valet is only $5 more and well worth it to not have to walk a block for the self parking lot. Just be sure to call down to give the valet staff 5-10 minutes. Gym is small but equipped w the... More

Was this review helpful? Yes 1
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Additional Information about Embassy Suites Austin - Downtown/Town Lake Austin Texas

Address: 300 South Congress Avenue, Austin, TX 78704
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Austin - Downtown/Town Lake Austin Texas 3.5*
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Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Family Hotel in Austin #26 Romantic Hotel in Austin #28 Business Hotel in Austin
Hotel Class
Number of rooms
262

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