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Embassy Suites Austin - Downtown/Town Lake Austin Texas


Embassy Suites Austin - Downtown/Town Lake Austin Texas
Hotel class 3 of 5
300 South Congress Avenue, Austin, TX 78704
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Traveler Reviews

77% Recommend
3.5 of 5 stars 35 reviews
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By trip type
All (35)
[ Date ] [ Rating ]
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5 of 5 stars
adventurer1218 28 contributions
Irvine, CA
May 30, 2009 | Trip type: Friends getaway

We stayed here while visiting family in Austin. Great location and close by everything. You can walk to the river and the dog park from the hotel. Breakfast is always great at The Embassy Suites and this one has great pancakes. We didn't go to the managers reception, so can't comment. We will stay here again. Nice staff, convenient location... more

Not so good
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2 of 5 stars
LedbetterLodge 6 contributions
Dallas, Texas
Apr 5, 2009 | Trip type: Business

I have stayed many times with Embassy Suites... Probably 50 times.. This was our most disappointing stay ever... The hotel is overpriced and outdated- and something went missing during our stay... Called for a room service menu because we didnt have one... never came. Called for an extra blanket- that didn't come either... Love Embassy Suites- just not this one more

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4 of 5 stars
MatsMoe 11 contributions
Houston, Texas
Oct 16, 2008 | Trip type: Couples

Check in was friendly, quick and efficient. The suite was spacious and well appointed. The room had two flat screens, a small desk and couch in the living room. The room had a nice service basket with coffee, tea and plently of cream and sugar packets. A small microwave, coffee pot, refrigerator and a small sink. The bathroom was big... more

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1 of 5 stars
GoingGreenTexas 1 contribution
Texas
Sep 2, 2008
1/1 found this review helpful

Upon late check in, filthy elevators, very dated hotel which takes advantage of guests in need of Austin downtown location. At $200 a night, (pre-paid non-refundable2 nights) would expect nice clean room instead got one with dated sofa/chair of foam, squeaky sink and shower faucets, weak toilet, heard each ding of the elevator, non-stop traffic noise from the street below,... more

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4 of 5 stars
Limbers 12 contributions
Nottingham, United Kingdom
Jul 29, 2008

I stayed here for 5 days on a business trip to Austin. It was a good choice; the rooms were spacious and clean; the location was very good, just a short walk to central Austin and 6th street; easy to get to from the airport as well (about 9 miles). Breakfast was included, and was good; though the queues did... more

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3 of 5 stars
TexasTravelerAustin 19 contributions
Austin
Jul 26, 2008 | Trip type: Family

This property has a great location, just steps away from the hike & bike trail and from the Congress Ave bridge where the famous bat flights occur at sunset. Breakfast was very good, as it is at all Embassy Suites, and the staff were over the top friendly. On the down side, the rooms are a little worn out and... more

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4 of 5 stars
SandyLiberty 11 contributions
Liberty
Jul 20, 2008 | Trip type: Business
1/1 found this review helpful

I have stayed here twice when traveling with teens to the state academic meets. They are very accommodating and easy to work with. The breakfasts are wonderful and the shuttle to local restaurants is wonderful since parking is so difficult in Austin. My only complaints are that they charge for parking, and I would like their shuttle to go anywhere... more

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2 of 5 stars
larmcc 145 contributions
Valencia, California
Jun 22, 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

This Embassy Suites is the standard company offering, 2 rooms, good breakfast spread and evening cocktails. I stayed here for 5 nights on business. I chose this hotel because it was close to the convention center, and all the other hotels were booked. I really like the Embassy brand. THE ROOM: I checked in late. The hotel and lobby/atrium appear... more

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4 of 5 stars
yun14u 5 contributions
Sugar Land
Jun 3, 2008 | Trip type: Business

I was here during a company trip. It is close to all "important" location (17 minutes from San Marcos Outlet, minutes from Bat Bridge, and bars on Sixth St) The complimentary breakfast is definitely HUGE; however, during my stay, it was not served on time (the brochure said 6:00 AM but when I came down at 6:50 AM, the servers... more

awful!
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1 of 5 stars
jennie54 1 contribution
fort worth
Mar 1, 2008 | Trip type: Couples
0/1 found this review helpful

I stayed at the ES in 2000 and thought the hotel was a little dirty way back then. I relunctantly chose it this time because it was the only hotel available at the last minute, and now I can see why. Check-in was smooth enough, but then we were the only ones in line. Upon entering our room, I was... more

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Embassy Suites Austin - Downtown/Town Lake Austin Texas Also Known As

Address: 300 South Congress Avenue, Austin, TX 78704