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Embassy Suites by Hilton Austin - Central

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5901 North I-35, Austin, TX 78723
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Embassy Suites by Hilton Austin - Central
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Embassy Suites by Hilton Austin - Central
Embassy Suites by Hilton Austin - Central
Embassy Suites by Hilton Austin - Central
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658 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (658)
  • Mar-May only
    (164)
  • Jun-Aug only
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Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

We only stay for one nigh. The room look old and the pillows were very uncomfortable, the room smell moldy. The neighborhood doesn't look safe. I stay at other embassy suites and this one is the worst. Not what I expected.

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princeton, United States
3 of 5 stars Reviewed 2 days ago NEW

The room was nice over all, but there were some problems. The light switches were a bit flakey (would have to wiggle them to make the lights come on), the TV's were old and picture was jittery, the refrigerator was to small to be of any use, and there was an emergency with the water, causing the hotel to have... More 

Review collected in partnership with Embassy Suites Hotels

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Texarkana, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff is extremely friendly. We bring a group to Austin each year and have stayed at this location for 10 years. They've kept the hotel updated and very clean. I recommend this Embassy for any group or family on vacation.

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am a Hilton honors member and try to stay at a Hilton hotel. We checked in and the room was nice and clean and was just the right size. The problem we had was that on the last night our room wasn't cleaned, the bed was made but the trash wasn't emptied,the drinking glasses where not changed,and someone had... More 

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Travelers are raving about these Austin hotels

Atlanta, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel is very outdated. The lobby of the hotel looks decent. "The front desk staff was very friendly and accommodating. We got to the hotel at 11:00am and proceeded to check in. I was informed that check in was not until 3pm. However, when I indicated I had driven all the way from Atlanta they nice enough to allow... More 

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Due to last minute travel I was limited on hotel choices. This particular location was probably pretty nice back in the day. However, it's a little dated but probably due to the theme inside as well. As most Embassy Suites the staff was friendly and attentive. However, as I have notice as some of the older locations they seem to... More 

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Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is a bit dated, but the helpful/friendly staff make of for what is lacking otherwise. Could use a good scrub, but very quiet and met our needs. Entrance, lobby and fish in lobby provided a nice experience...just a bit dated. This hotel has a bar & grill which was nice. Beds not as comfortable as other Embassy Suites,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

I would choose another hotel. The hotel looks scary on the outside. Once you enter it is nice but has a smell of oldness. My room had parts of the furniture falling off. However the bathroom is very big. The kitchenette is fine. The entrance is a little unsafe with just curtains to hide you from the hallway.

Review collected in partnership with Embassy Suites Hotels

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GMAus, General Manager at Embassy Suites by Hilton Austin - Central, responded to this review

Dear 881nicolef, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in... More 

Fort Worth, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was beautiful. Accomadations were great. Staff and complimentery drinks were great. No complaints except the hotel overall stayed hot and humid...not good in Texas. But, I loved everything else about the hotel.

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This is obviously an older hotel in need of renovation. The carpet is musky smelling and the area around the hotel is not the best. The mattress on the bed was terrible and the rooms were secured by curtains from the outside which did not make my wife feel comfortable. On the positive side, the breakfast and the staff were... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMAus, General Manager at Embassy Suites by Hilton Austin - Central, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and comments about our staff. The hotel changed ownership in last June and the new owner is in the design stage for the renovation. We hope you will consider staying with us in the future. Thank you, Jim... More 

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