Dear NewPathways, Thank you for taking the time to relate to other travelers your experiences at my hotel. Your comments on my staff are greatly appreciated as well as the comments on maintenance of the property. I am proud of the thumbs up from your family and I hope you had a great time in Austin TX! Sincerely, General Manager

Dear morrisretired, Your review was a joy to read and you lifted my spirits as well! Thank you for taking the time to recognize my staff and one in particular (I am placing this review in her personnel file). I also appreciate the comments regarding the soda fountains, breakfast, and complimentary reception items you mentioned which I will also definitely...

Dear Jan63, Thank you for taking the time to review our hotel. Your positive comments about my driver and chef are particularly nice to hear! I hope you and your sisters had a great time here in Austin and I certainly hope we get a chance to host you on a visit to Austin again. Your comments about a true...

Dear funwanted, I greatly appreciate you taking the time to write a review of our property. The points you made on your review regarding the breakfast and the suite, are without question the top reasons guests traveling with families choose our Embassy Brand. I will enjoy sharing your review with my staff! Best wishes and we hope to see you...

Ozone1638, I apologize that we did not meet your expectations during your stay in April. Despite your "Do Not Disturb" sign being placed on your door, we should have responded quicker to your request to clean your room. I do thank you for your comments praising my omelette cook. Please feel free to contact me directly at the hotel if...

Texanfirst, I greatly appreciate you taking the time to write a review about our hotel. I am very pleased to hear that your stay was very enjoyable. Your comments about the breakfast, pool, and room amenities as well as the upkeep of the hotel are always wonderful to share with my staff. On a side note, I completely agree about...

Cypressmom, Thank you for such a detailed and wonderful response to your stay with our hotel. It is always wonderful to have families here with us who truly appreciate (and need) the additional space that our suite provides. Just to let you know about the "green" color of the hot tub, it is because of the heating of the saline...

Sunny2006, Thank you for your review of the Embassy Austin Central. I hope you had a wonderful Valentine's weekend. Your comments stating that the staff was professional and friendly are especially satisfying. It is always wonderful to have a repeat guest come back to us and enjoy their stay again. I hope we get a chance to host you during...

I greatly appreciate you taking the time to review our hotel. Input from our guest's is always communicated to our employees. It is nice to be finished with our renovations and have guests such as you notice how they have been updated. I certainly hope we have an opportunity to have you visit on a return visit to Austin. Sincerely,...