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Embassy Suites Hotel Austin Central

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5901 North I-35, Austin, TX 78723
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Best prices for: 1 room 1 guest
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Embassy Suites Hotel Austin Central
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Embassy Suites Hotel Austin Central
Embassy Suites Hotel Austin Central
Embassy Suites Hotel Austin Central
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613 reviews from our community

Traveler rating
    215
    189
    101
    69
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Miami, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

Our group stayed there during the SXSW 2015 & no complaints whatsoever. The food & happy hour specials were outstanding! Clean linen, courteous & helpful staff. We needed order room service meals for 6 at 15 mins before close-off and were happily accommodated. There was an issue with the toilet and the engineer got to our room in 15mins and... More 

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Metairie, Louisiana
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at the Austin Embassy Suites Central for UT graduation. While not downtown, it had fairly easy access to UT, but prepare for heavy traffic in Austin. The hotel is nice and we enjoyed the morning breakfast. Not your typical continental breakfast, but made to order. We got a premium suite which included WiFi, but the WiFi service was... More 

Review collected in partnership with Embassy Suites Hotels

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Plano, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this property for our son's college graduation and the staff was challenged by very severe weather. Throughout all of the weather, the staff never faltered. One night, lightning knocked out 2 of the 4 passenger elevators and the staff posted notices quickly and with all of the bad weather the Manager's Reception aka Happy Hour was manned... More 

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waco,t
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here while in town for a triathlon in downtown Austin. The location was pretty good and we were able to get to several spots in Austin within 15 minutes or so. The hotel is much older but our room was clean and not too dated. Staff allowed us to check in a bit early and check out a... More 

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1 review
1 of 5 stars Reviewed 1 week ago

We took our two grandchildren to Austin for the state track meet on the weekend of May 15th 2015.We booked a room at the Embassy,the rooms looked excellent on the web but when you get there you want to throw up.If we could have gotten another place to stay i would havebut all hotels were booked because of the track... More 

Review collected in partnership with Embassy Suites Hotels

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Houston(Conroe), Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We reserved 2 rooms. Although check in time was 3pm we were able to check in a bit early. Our rooms were close but not next to each other. The front desk staff was really friendly and helpful and check in took only a few minutes. They let us know about happy hour and the breakfast hours. The courtyard was... More 

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Surprise, Arizona
Top Contributor
131 reviews 131 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, typical Embassy Suites. Missed breakfast because front desk clerk did not tell us it ended at 9 AM. Mgm;t sent up some juice, cereal. This was going beyond. Clock in room had wrong time, and light out in bathroom. reported it and was told I would receive extra Hilton points. Difficult hotel to fine, not real near action:... More 

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Euless, United States
1 review
1 of 5 stars Reviewed 1 week ago

Front desk in not visible, once they show up from the room in the back the guy was super rude. I payed extra to have a suite with snacks and beverages (over $40) and my room did not have anything, I was told from the front desk guy that they were expired because housekeeping could not read the dates in... More 

Review collected in partnership with Embassy Suites Hotels

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GMAus, General Manager at Embassy Suites Hotel Austin Central, responded to this review

Dear Jessica F, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our... More 

Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

- Initially placed in an unmaintained, water damaged room with a very strong musty smell, moved rooms. - New room, bath was not cleaned, long matted hairs in tub. -little toilet paper! - bedding not changed, next day, I asked specifically to have it changed, the request wasn't honored. The third day, no bedding at all was on the bed.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
GMAus, General Manager at Embassy Suites Hotel Austin Central, responded to this review

Dear ScottColorado, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. If you would like to call me and cover these issues with me personally, I would be... More 

Las Cruces, New Mexico
Top Contributor
181 reviews 181 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

All of the staff a this hotel were very friendly and extremely helpful. However, upon check-in our requests upon arrival were not in our room. When I called the front desk, the kitchen was closed, but she quickly sent up some soda's and snacks to our room and did not charge us. Upon arrival in our room, it was clean... More 

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