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Doubletree by Hilton Hotel Austin

#68 of 191 Hotels in Austin
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6505 N Interstate 35, Austin, TX 78752-4346
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Doubletree by Hilton Hotel Austin
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Doubletree by Hilton Hotel Austin
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773 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree by Hilton Hotel Austin
See the most recent reviews
Eagle Pass, Texas
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first stay here while attending a conference. I enjoyed this hotel very much. The hotel is away from the traffic noise on the Highway. The beds were extremely comfortable and had a great nights stay. In the future will look at staying here again. You need to try their excellent tortilla soup in their restaurant.

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear FlyingEagle86, Thank you for sharing feedback regarding your conference stay at the Doubletree by Hilton Hotel Austin. It was a joy to read that you were able to enjoy our signature tortilla soup and have a restful night sleep. We are looking forward to welcoming you back in the future. All the Best, John Magnuson Guest Services Manager More 

Dallas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

exactly like pics and good review great sleeping bed and clean quality room. Cookie is a plus and staff kind we could figure out why we haven't stayed here before??? And Pappaduex's is across the street in walking distance!@!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Jennifer W, Thank you for taking the time to write about your stay at the Doubletree by Hilton Hotel Austin. I was delighted to read that your overall stay was satisfactory and our North Central Austin location was convenient to your needs. Thank you again and we cannot wait to welcome you back the next time you are in... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Brenda and Claire at the front desk were so helpful. I am a Diamond member and they went above and beyond. I left something at home and had mentioned it to them. About 15 minutes later they brought one up to my room. This' is now the only hotel I will stay at in Austin area.

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear MatthewDallas2015, On behalf of the entire team at the Doubletree by Hilton Hotel Austin would like to thank you for your loyalty to the Hilton family. I was thrilled to read that our staff was able to go above and beyond to make your stay as comfortable as possible. We look forward to welcoming you back in the future.... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 30, 2015 via mobile

I stayed here during SXSW, it's a lot quieter than downtown, although it's a trek there and back. Front desk staff were just about the best I've encountered anywhere, always helpful, friendly and happy to hand out a warm cookie or two. If fact all the staff I encountered were great. My room was of a good size and the... More 

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Tokyo_fan_boy, Thank you for choosing the Doubletree by Hilton Hotel Austin for your stay during SXSW. I was very pleased to read that you enjoyed every aspect of your stay and will be sure to pass along your kind remarks to the staff. We look forward to welcoming you back in the future. Warm Regards, John Magnuson Guest Services... More 

Plano, United States
1 review
3 of 5 stars Reviewed March 27, 2015

Outside of this room, as there is constant noise next door; mechanical room of the sort. The hotel has a good staff, and it's very comfortable atmosphere. The location of this hotel served my business trip well, as it's right near the highway.

Review collected in partnership with DoubleTree by Hilton

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Scott P, Thank you for taking the time to share feedback about your recent business trip to Austin. Although I was delighted to read that your stay was comfortable and our staff was helpful throughout your stay, I would like to apologize for the concern you had with the location of your room. Thank you for bringing this to... More 

Chicago, United States
1 review
4 of 5 stars Reviewed March 24, 2015

Although far from downtown, this DoubleTree proved to be a good alternative to downtown hotels during SXSW Interactive thanks to very helpful staff at the front desk who were quick with cookies and a shuttle ride to downtown. Housekeeping, however, could use some help...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Laura H, Thank you for providing feedback about your stay at the Doubletree by Hilton Austin Hotel. I was excited to read that our Front Desk staff were helpful, but was obviously concerned that you did not have a similar experience with our housekeeping service. Our Executive Housekeeper has been notified of the situation and is working diligently and... More 

Houston, Texas
1 review
5 of 5 stars Reviewed March 23, 2015

Jordan at the front desk was awesome. Sent strawberries when he found out my wife was pregnant. Nice touch! Thank you for the extra attention and great restaurant suggestions. If we visit Austin again we are going to stay here again.

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear JonHouston19, Thank you for taking the time to write about your recent stay to the Doubletree by Hilton Austin Hotel. I was delighted to read that Jordan went above and beyond the call of duty and was able to make a special memory even more wonderful. I will be sure to pass along these kind remarks along to him,... More 

Troy, MI, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2015

Stayed here while attending SXSW Interactive. While I would have liked to be downtown, this was a very nice hotel. Front-desk staff is extremely warm and friendly. Rooms are clean and attractive. Not thrilled with the room thermostat, but that's my only complaint.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Constance D, Thank you for choosing the Doubletree by Hilton Austin Hotel during your adventures at SXSW Interactive. I was thrilled to read that you enjoyed our staff and stay, that being said; I would like to sincerely apologize for the problem you encountered with the thermostat in your room. I can assure you that we have looked into... More 

Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed March 20, 2015

I booked the Doubletree through the SXSW accommodation office without really doing a lot of research into the options, but it was a pleasant surprise. The location is quite out of town - yes, five minutes if you're driving and the roads are clear, but more than an hour if you're catching the South By shuttle bus (not the hotel's... More 

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Adrian C, Thank you for taking the time to write about your stay at the Doubletree by Hilton Hotel Austin. I was happy to read that you enjoyed your overall stay during SXSW. We greatly appreciate your loyalty as a Hilton Honors member and look forward to welcoming you back in the future. All the Best, John Magnuson Guest... More 

Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

I'm very thankful to Hilton Honors for moving us to this lovely hotel from a very bad experience at the filthy Embassy Suites nearby. Kygh handled our check-in effortlessly. EVERY member of hotel staff was genuinely friendly from the valets to wait staff. Special kudos to the efficient and attentive front desk personnel on all shifts, especially Michael S. who... More 

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear N B, On behalf of the Doubletree by Hilton Austin Hotel, we greatly appreciate your loyalty to the Hilton Family. I was thrilled to read that Kygh and Michael at the front desk were able to assist and create a problem free stay for you travel companions. I will be sure to pass along these great comments to their... More 

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