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All 183 Austin hotels

Doubletree by Hilton Hotel Austin

3.5 of 5 Hotel   |   6505 IH-35 North, Austin, TX 78752-4346
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69%
Ranked #59 of 183 hotels in Austin
GreenLeadersBronze level
A recent review
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  • Reviews (542)
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542 people have reviewed this hotel

Traveler rating
    198
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    108
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel is situated in Austin North just off one of the cities super duper ridiculously overbuilt super highways. It turns inward, away from the suburban sprawl with a pretty terrific and well done Spanish style lobby and interior courtyard. I was surprised at the quality of the public areas. The highways in Austin are pretty overwhelming &, to me... More

Was this review helpful? Yes
Fort Worth, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very good customer service. Rooms nice and clean. Excellent food and helpful staff. I would recommend this hotel. It was a convenient location to food, malls, and attractions. Excellent meeting rooms, lots of space to have break-out sessions if you need.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cloudcroft, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We were greeted with a warm smile and friendly front desk attendants. On Saturday afternoon the restaurant and store was closed and the front desk manger went into the kitchen and got me a coke. My sugar level was low and I needed something at the particular moment. Grear Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tokyo, Japan
1 review
4 of 5 stars Reviewed 6 days ago NEW

Good Hotel for me. However a little far from downrown area. Room is good. Staff is also good. I feel better if the trasportaion from hotel to airport or downtown is easy. For example, you pick up customers by car etc.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Makoto, H Thank you for sharing about your recent stay at the Doubletree by Hilton Austin. We offer complimentary transportation within a 2-mile radius of the hotel on a complimentary basis but do not offer airport shuttle service, We look forward to welcoming you back in the future. All the Best, John Magnuson Guest Services Manager More

Dallas, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff is super friendly and helpful. Stayed here for a 2 day conference and LOVED the rooms and hotel environment. Only bad thing is that they don't have a hotel shuttle, per say, but there are other alternatives to get around the city.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Paulina R, Thank you for taking the time to write about the conference you attended at the Doubletree by Hilton Austin Hotel. We appreciate your feedback and will hopefully have the opportunity to welcome you back next year. Sincerely, John Magnuson Guest Services Manager More

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very pleased with the entire stay; great location, friendly staff and the room was very comfortable; actually asked for info on comforter and they have a website that you can purchase the items in the room; also loved the soap/lotion-great fragrance.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Jo G, Thank you for the great review for the Doubletree by Hilton Austin Hotel. I was thrilled to read that you found our rooms to be comfortable and that you enjoyed out staff and location. We look forward to welcoming you back in the future. Best Wishes, John Magnuson Guest Services Manager More

Austin, United States
1 review
4 of 5 stars Reviewed 1 week ago

The tub has not clean, wooden chair is dust and not clean as it suppose to be. other wise very pleasant to stay two nights. thank you. This hotel is far from downtown to look around without better vehicle.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Sonia G, Thank you for choosing the Doubletree by Hilton Austin on your most recent trip. I want to sincerely apologize that your stay was not 100% satisfactory and I appreciate you bringing this to light, we will use this feedback to improve our hotel. Sincerely, John Magnuson Guest Services Manager More

austin, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great experience overall. Bed was great, contemporary design and furniture. Room 409 has a leaking ceiling in the bathroom. Please have the engineers take a look at room 409 and above. The leak occurred in the A.M. between 6:30 a.m. and 8:00 a.m.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Tracy S, Thank you for taking the time to write about the Doubletree by Hilton Austin Hotel. We appreciate you bringing the these issues to our attention, we will use your feedback to prevent them from occurring in the future. Thank you again, and we look forward to welcoming you back. Warm Regards, John Magnuson Guest Services Manager More

AUSTIN, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel but my room was hot. I called maintenance twice. Finally, they brought a box fan. Other than that it was great. The food in the restaurant was good and the meeting space was nice. Wifi was free and fast.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lynnette P, Thank you for choosing the Doubletree by Hilton Austin while attending your recent conference. I want to apologize that you had issues with your air conditioning, but I was pleased to read that you still enjoyed your stay. We look forward to welcoming you back in the future. Best Wishes, John Magnuson Guest Services Manager More

Frisco, Texas
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed at many Hilton properties and believe that maybe it's time to remodel or sell this one. We arrived late night due to a traffic accident on I-35, which tied us up for hours. At 12:30am, we waited for help behind 4 Southwest Airlines flight crews. The staff was clearly tired and did not display much patience. They... More

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear FriscoResident, Thank you for providing such thorough feedback about your recent stay. I would like to sincerely apologize for any inconvenience you encountered and would welcome the opportunity to talk with you about your visit in further detail. If you would like to contact me, my email address is John.Magnuson@interstatehotels.com ,you can also contact me by phone at 512-374-4809.... More

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Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 IH-35 North, Austin, TX 78752-4346
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Green Hotel in Austin #31 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 
Number of rooms
344

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