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Doubletree by Hilton Hotel Austin

#66 of 191 Hotels in Austin
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6505 N Interstate 35, Austin, TX 78752-4346
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Doubletree by Hilton Hotel Austin
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Doubletree by Hilton Hotel Austin
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781 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Russellville, Arkansas
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here the night before we needed to catch a flight out of Austin. Check in process was very smooth. Loved the free chocolate chip cookie you get at check in. Room was nice, clean and comfortable. They have valet parking, but we did not use it. They have a sit down restaurant for breakfast. We did the buffet.... More 

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Houston, Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here while in Austin for a wedding over a weekend. We loved the hotel! Very romantic. We stayed on the sixth floor because we were able to take advantage of our Doubletree Hilton Honors points. The room was quiet, cold and dark (when we wanted it to be). We were mildly disappointed to find that... More 

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Susannmarie, Thank you for choosing the Doubletree by Hilton Hotel Austin for a romantic weekend get-away. I was pleased to read that you enjoyed your room during your stay, I would like to sincerely apologize for the condition issues you experienced when you first arrived. This has been shared with our Executive Housekeeper who has since followed up on... More 

Plano, Texas
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My most recent stay at this hotel was EXCELLENT! The hotel staff at the front desk, in particular a gentleman named Michael Crane, was fantastic. My family and I were in town for the Texas High School State Track meet at UT and I was attempting to get rooms adjacent to one another AND an "early check-in." One of my... More 

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Albert W, Thank you so much for sharing such a positive review regarding the Doubletree by Hilton Hotel Austin. We encourage our staff to always provide our guests the best possible service, I will be sure to share your kind remarks with Michael. We are looking forward to welcoming you back soon. Best Wishes, John Magnuson Guest Services Manager More 

Huffman, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotels is conveniently located. Not far from the Capitol and Zilker park. Easy to find when coming from Houston. Got in late at night with a quick check in. I you have a large SUV or truck I suggest parking in the over sized lot, entrance is right next to parking garage.

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear David F, I appreciate you taking the time to write about your stay at the Doubletree by Hilton Hotel Austin. I was pleased to read that our North Central location was convenient for your travel needs. We look forward to welcoming you back the next time you are in Austin. All the Best, John Magnuson Guest Services Manager More 

Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were married here 20 years ago and decided to spend our anniversary there. I reached out to the management and the Food and Beverage manager contacted me quickly. He and his team made the evening amazing! They put up a special table for us that was beautifully set. The food was great. I recommend the blackened... More 

Was this review helpful? Yes 2
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Layla M, Thank you for choosing the Doubletree by Hilton Hotel Austin for such memorable events. It was a joy to read that Chava and Hope were able to assist in making sure your night was a succss. I will be sure to pass along your comments. We greatly appreciate your feedback and are looking forward to host the... More 

Seguin
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Went for a conference recently some highlight of this hotel. 1 location easy to find 2. Rooms were clean 3. Friendly Staff 4. Beautiful Pool area especially at night. Now the down side confusing layout to get to elevator , room and/or lobby. When parking you have to walk outside the hotel to enter lobby. Café overpriced and bar was... More 

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Melinda V, Thank you sharing feedback about your recent conference trip to Austin. I was pleased to read that you enjoyed your room, but would like to sincerely about the challenges you encountered with locating it. We will be sure to use your feedback to help better the hotel. Please feel free to reach me at 512-374-4809 or via... More 

San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Some friends and I stayed in this hotel for 1 night while visiting Austin, Tx. Our other hotel did not have availability on a Thursday, so we chose this one. We were on the 15th floor. The hotel was great. When we arrived, we put our luggage in the room and walked across the street to a small restaurant. We... More 

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lisa C, Thank you for taking a moment to write about your stay at the Doubletree by Hilton Hotel Austin. I was happy to read that you enjoyed our North Central Austin location and the convenient restaurant’s nearby. We are looking forward to welcoming you back in the future. Best Wishes, John Magnuson Guest Services Manager More 

Texarkana, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Ending my 5/6/15 stay at the Doubletree on I-30 in Austin, TX, I requested a 12:30 check=out, which I was granted. I arrived at my room at 11:30 a.m., and found that the room was being cleaned, my night shirt was bagged and on the cart, & my partial bottle of wine had been poured out. I had some difficulty... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Cynthia M, Thank you providing feedback in regards to your previous stay. I would like to sincerely apologize for the communication difficulties you encountered during your stay but was pleased to read that it did not affect your experience in an overly negative manner. My contact information is below and it would be my pleasure to assist in any... More 

Rio Rancho, New Mexico, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you need to be in between Austin and Round Rock the location is perfect. Also, very easy to get to downtown Austin for business or pleasure with interstate access. Michael was a great front desk employee. You can't ask for someone to give you a better first impression than him for the property. He gave me good room suggestions... More 

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Adam M, Thank you for taking the time to write about your experience at the Doubletree by Hilton Hotel Austin. I was happy to see that Michael was able to make your check in efficient and helpful. We look forward to welcoming you back in the future. All the Best, John Magnuson Guest Services Manager More 

Lufkin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel, I stayed there 30 years ago, it is still very well maintained. Staff is friendly and helpful. Rooms are clean. Shower curtain was a bit worn but it was clean. Overall a great experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Connie M, Thank you for choosing the Doubletree by Hilton Hotel for your recent stay in Austin. I was thrilled to read that our staff was helpful and you were able to enjoy a great experience. I do sincerely apologize about the condition of the shower curtain and I can assure you this has been addressed by our housekeeping... More 

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