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Doubletree by Hilton Hotel Austin

#64 of 191 Hotels in Austin
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6505 N Interstate 35, Austin, TX 78752-4346
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Doubletree by Hilton Hotel Austin
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Doubletree by Hilton Hotel Austin
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749 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here during SXSW, it's a lot quieter than downtown, although it's a trek there and back. Front desk staff were just about the best I've encountered anywhere, always helpful, friendly and happy to hand out a warm cookie or two. If fact all the staff I encountered were great. My room was of a good size and the... More 

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Plano, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Outside of this room, as there is constant noise next door; mechanical room of the sort. The hotel has a good staff, and it's very comfortable atmosphere. The location of this hotel served my business trip well, as it's right near the highway.

Review collected in partnership with DoubleTree by Hilton

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Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Although far from downtown, this DoubleTree proved to be a good alternative to downtown hotels during SXSW Interactive thanks to very helpful staff at the front desk who were quick with cookies and a shuttle ride to downtown. Housekeeping, however, could use some help...

Review collected in partnership with DoubleTree by Hilton

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Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Jordan at the front desk was awesome. Sent strawberries when he found out my wife was pregnant. Nice touch! Thank you for the extra attention and great restaurant suggestions. If we visit Austin again we are going to stay here again.

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Troy, MI, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here while attending SXSW Interactive. While I would have liked to be downtown, this was a very nice hotel. Front-desk staff is extremely warm and friendly. Rooms are clean and attractive. Not thrilled with the room thermostat, but that's my only complaint.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 1 week ago

I booked the Doubletree through the SXSW accommodation office without really doing a lot of research into the options, but it was a pleasant surprise. The location is quite out of town - yes, five minutes if you're driving and the roads are clear, but more than an hour if you're catching the South By shuttle bus (not the hotel's... More 

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Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm very thankful to Hilton Honors for moving us to this lovely hotel from a very bad experience at the filthy Embassy Suites nearby. Kygh handled our check-in effortlessly. EVERY member of hotel staff was genuinely friendly from the valets to wait staff. Special kudos to the efficient and attentive front desk personnel on all shifts, especially Michael S. who... More 

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Ottawa, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Other reviewers will likely cover the typical review materials, so I'll highlight two things they might miss: ISSUE ONE: This hotel uses sheets and towels that are partly polyester. While that's good for the hotel since the fabrics last longer and don't wrinkle, it's unpleasant for guests. The towels don't absorb water well, but worse is the sheets don't breath.... More 

Was this review helpful? Yes 1
Dallas, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I enjoyed the trip but I did not like the room only because it was next to the parking garage and I'm a light sleeper, so I wake up off of anything. The staff was nice and helpful. They should have breakfast that we do not have to pay for since the hotel is so expensive. I stay for a... More 

Review collected in partnership with DoubleTree by Hilton

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Jessica L, Thank you for writing about your recent stay at the Doubletree by Hilton Austin Hotel. I was pleased to read that our staff was nice and helpful throughout your stay and that you were able to take advantage of our green choice option. On that note, I would like to sincerely apologize that you were not completely... More 

Helotes, TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I came to Austin to see the Fleetwood Mac concert. We found the hotel and staff very pleasing. We enjoyed the lounge after the concert and were able to set quietly and enjoy and extended breakfast the next morning.

Review collected in partnership with DoubleTree by Hilton

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Glendon B, Thank you for taking the time to write such a wonderful review about the Doubletree by Hilton Hotel Austin. I was thrilled to read that you were able to enjoy our Courtyard Lounge after what I can only assume an amazing concert. I will be sure to pass your comments along to the staff, they enjoy hearing... More 

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