We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton Hotel Austin

#67 of 191 Hotels in Austin
GreenLeadersBronze level
Hotel deals
Hotel website
6505 N Interstate 35, Austin, TX 78752-4346
Special Offer
Bed and Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Doubletree by Hilton Hotel Austin
Professional photos View all
Browse nearby
Doubletree by Hilton Hotel Austin
Write a Review

767 reviews from our community

Traveler rating
    283
    245
    155
    57
    27
See reviews for
111
93
46
442
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (767)
  • Mar-May only
    (189)
  • Jun-Aug only
    (212)
  • Sep-Nov only
    (223)
  • Dec-Feb only
    (143)
All months
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently had the opportunity to visit this hotel and upon first glance was not impressed. It's appearance is old and outdated; however, the minute I approached the front desk I was a fan. The desk agents, Mike and Cindy, were friendly and extremely welcoming. They got me checked in and made me feel like they were glad I came.... More 

Was this review helpful? Yes
Houston, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

From the moment I called to book the room until our departure the experience was great. The staff was friendly and helpful. I stayed during the MS150 the price very reasonable. We were offered water upon our arrival and a cookie at our departure. Excellent. The breakfast was OK. Overall great experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There is "good" customer service and then there's exceptional customer service -- the staff at this hotel embodied the latter. Michael S. and Angel T. at the front desk went above and beyond what you would expect of even excellent staff members. I was 3.5 months pregnant during this trip and they joyfully served me, welcomed me, and fulfilled my... More 

Was this review helpful? Yes 1
Merkel, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

the property is old. the strong smell of natural gas in the lobby is nauseating. if your room is on the back side, you will be awakened at 6am by the truck emptying trash bins at the restaurant next door. you are charged extra for parking. getting anywhere from the hotel involves a lot of traffic. the coffee in the... More 

Was this review helpful? Yes
Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything about the hotel was excellant. It is located between 3 great restaurants. We walked to each for lunch and dinner. Although I was there for a conference, my whole experience was enjoyable and relaxing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Seattle WA
Top Contributor
410 reviews 410 reviews
93 hotel reviews
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The property itself is older and lobby area's are well maintained. This was not the best stay for me. Housekeeping was very loud early in the morning. Carts were left in the middle of the isle. I turned in dry cleaning that wasn't returned. I had to talk to 3 different people at the front desk and when they finally... More 

Was this review helpful? Yes
Irving, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Lived up to the brand and made a two-day stay feel much shorter! Room was clean and well appointed. The only issue during my entire stay was coffee served at company breakfasts... too little of it and too lukewarm.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Oglesby, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great night of restful sleep. Sheets were clean and soft, not rough like at other hotels we've stayed. Check in and check out procedures were efficiently run by competent and friendly staff. Room was clean, with a balcony, and located near the pool area. The restaurant provided a good breakfast buffet and menu but the service was a little slower... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Waller, United States
1 review
1 of 5 stars Reviewed 1 week ago

From bad service with the porter, power outages (yes outages), no care from the staff to keep us updated during the power outages and the fire department being outside our window. Saying they'll comp parking only to charge for it anyway. Inability to give courteous service...just an overall bad experience. This pales in comparison to when we called Hilton's main... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dallas, United States
1 review
3 of 5 stars Reviewed 1 week ago

Employees were happy and professional. Room was clean and comfortable. As a business traveler, there were extremely limited areas to plug in laptop, phone for charging and ironing. That's a basic to me, therefore I will likely not stay at this property again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear James R, Thank you for taking a moment to write about your trip to Austin. I was very disappointed to read that you were not completely satisfied with your stay, and we will use your feedback to improve our hotel. If there is anything I can do to be of service, please feel free to reach out to me... More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
View from room (2)
Viewed
Room/suite (13)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question