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All 187 Austin hotels

Doubletree by Hilton Hotel Austin

3.5 of 5 Hotel   |   6505 N Interstate 35, Austin, TX 78752-4346
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Ranked #65 of 187 Hotels in Austin
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A recent review
4 of 5 stars reviewed 3 days ago
Kevin B
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704 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
36 reviews 36 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Michael at the front desk was astoundingly awesome from the check-in to check out - superb! I am a Diamond member and am used to good treatment by Hilton staff- but this kid beat them all - affable, intelligent and helpful - w/o being smarmy anything weird. Just a great crew - and the breakfast was not your run-of-the-mill gut... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

On Friday 12-Dec and Saturday 13-Dec we had an event at this Doubletree for over 800 people. Our experience was more than awesome it was fun!! As you might be able to guess, with this many people and hundreds of sleeping rooms, issues will come up, and they did. Starting at around 5:00 pm to midnight on Friday I made... More 

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Donna, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is truly enchanting, from its architectural design to the warm welcome you receive from staff and other services, it is truly great! Of course the cookies are always a plus! Very satisfied with the business stay, it feels safe, quiet and relaxing. Will stay again, highly recommended!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Leila F, Thank you for taking the time to review your recent stay at the Doubletree by Hilton Austin. I am delighted that you were able to enjoy the classic Spanish architecture, and that you were very satisfied with our staff and hotel. We look forward to welcoming you back on your next trip to Austin. Warm Regards, John... More 

1 review
4 of 5 stars Reviewed 1 week ago

I would like to thank Mike, Mr. Marshall and Michael for addressing my concerns with the heating unit in my room. Esibell was so flexible in making sure my needs were addressed. I appreciate the friendless this staff has. I look forward to many more stays at this location. You guys ROCK when it comes to customer service.

Review collected in partnership with DoubleTree by Hilton

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Rachielg, We appreciate your review about your recent stay at the Doubletree by Hilton Hotel Austin. It gives me great joy to read that your interactions with our wonderful employees were positive. I will be sure to pass along the kind words about Mike, Mr. Marshall, and Michael to them and their managers. We look forward to welcoming you... More 

Houston, Texas
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cleanest, beautiful hotel with nice size room. Very professional service, quiet location. the Welcome cookies is so yummy. Court yard feels romantic. We stayed there for next day 8:00am tournament, I asked front desk give me a quiet room, they found me the quietest room in the building!! Thank You

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Tx_Pearland, Thank you for your review about your stay at the Doubletree by Hilton Hotel Austin. I was thrilled to read our front desk was able to accommodate your requests and your overall experience was positive. We look forward to welcoming you back in the future. Thank you, John Magnuson Guest Services Manager More 

Corona, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall the service and rooms were very good. We really didn't have much interaction with the staff, only during check-in and check-out, since we were only there for one night. However, the bed was very uncomfortable for me. It was actually too soft and I tossed and turned all night. Therefore, I didn't get any sleep. :(

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Monique W, Thank you for taking time to provide a review about the Doubletree by Hilton Hotel Austin. I was pleased to read that our staff and rooms were satisfactory, but would like to sincerely apologize you did not find our beds to be comfortable. I can assure you we have looked into your reservation to provide a solution... More 

La Grange, Texas, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel with excellent service. Only bad thing is Austin traffic. Room was spotless and the accommodations for a large training was good. Great customer service and a very friendly staff. Will come back.

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Janice M, Thank you for taking the time to write about your recent stay at the Doubletree by Hilton Hotel Austin. I will be sure to pass along the great comments and we look forward to welcoming you back in the future. Warm Regards, John Magnuson Guest Services Manager More 

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We reserved this hotel through a mystery deal (first time trying it out) and we were glad that it was Doubletree by Hilton. Arrived at the hotel after a long drive and it was a maze trying to get to the car park entrance. Take note to quickly filter right after exit from the highway. Reception staff was really friendly... More 

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John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear spicyfoodieaddict, We appreciate you taking the time to provide feedback about your recent trip. I am pleased to hear our staff was friendly and able to check you into your room efficiently. I apologize the room was not up to your standards and I will be sure to pass along your comments about the room condition to our Maintenance... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Never believe what web site photo's show. I arrived late & did not feel very welcomed, first lot of staff I meet are in need of Ethics & Hospitality course. ( very rude). One out standing employee & I dearly wish I could remember this exceptional lovely young ladies name! Works in the mornings at reception, The room service food... More 

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear IreneeNZ, Thank you for taking the time to review your recent stay in Austin. I would like to apologize that you were not completely satisfied with your experience. It concerns me that you did not feel welcomed and I can assure you the issue will be addressed immediately to prevent a future guest from experiencing this. I am happy... More 

austin, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

good location, but I was charged for extras that I requested and upon arrival the requested items were not in the room. when we checked out I informed them(they seemed to not know) the items were not received and to make sure I was not billed. I was billed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Dona S, Thank you for taking the time to write about your recent visit to Austin. I want to apologize the items you pre-ordered were not in your room. I know that our Front Office Manager has reached out to you since then, but if there is anything I can do to be of further assistance, please do not... More 

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Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 344
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#18 Green Hotel in Austin
#40 Business Hotel in Austin
#46 Family Hotel in Austin

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