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Days Inn Austin University / Downtown

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3105 North IH-35, Austin, TX 78722
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Days Inn Austin University / Downtown
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Days Inn Austin University / Downtown
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282 reviews from our community

Traveler rating
    34
    79
    84
    53
    32
See reviews for
64
46
39
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (282)
  • Mar-May only
    (116)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (63)
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North Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

I had two rooms and both were wonderful. Very clean, very nice. And the employees bent over backwards to help when we realized we needed plates for pizza. Gave us plates and napkins. I will be staying there again.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Julie L, General Manager at Days Inn Austin University / Downtown, responded to this review

Thank you so much for taking the time to leave us feedback. We take all comments and use them to improve upon guest experience at the hotel. Thank you for recognizing the staff's hard work and concern for a pleasant guest experience. I will certainly pass along your comments to the staff and thank them for their dedication to excellent... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife Kerri had to move some things around and Virginia was incredible helpful! Great employee! Thank you for the customer service! Super convenient location! close to the University and the capital!

Was this review helpful? Yes
Julie L, General Manager at Days Inn Austin University / Downtown, responded to this review

Thank you so much for taking the time to leave us feedback. We take all comments and use them to improve upon guest experience at the hotel. Thank you for recognizing the staff's hard work and concern for a pleasant guest experience. I will certainly let Virginia know that you were very satisfied with her assistance. As a traveler, I... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on vacation. Rooms were clean and had all the necessary amenities. Better than I expected considering the price we payed. Breakfast was nothing special but considering it was free I have no complaints. Beds were comfortable as well. Virginia at the front desk was very helpful in securing anything we needed. Overall a good experience;... More 

Was this review helpful? Yes
Julie L, General Manager at Days Inn Austin University / Downtown, responded to this review

Thank you so much for taking the time to leave us feedback. We take all comments and use them to improve upon guest experience at the hotel. Thank you for recognizing the staff's hard work and concern for a pleasant guest experience. I will certainly let Virginia know that you were very satisfied with her assistance. As a traveler, I... More 

Arlington, Texas
1 review
2 of 5 stars Reviewed 1 week ago

The rooms were not clean. It looked as if the corners and baseboards had not been cleaned in months. The hotel was supposed to have been renovated within the past year. There was no consistency regarding the room renovation. I looked at three rooms and two of the rooms had floring of a wood laminate that was peeling. The room... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Julie L, General Manager at Days Inn Austin University / Downtown, responded to this review

Thank you for taking time to leave feedback about your experience at the hotel. We take every guest response seriously and use them as training opportunities for our staff. I apologize that the cleanliness of your room was not to your standard. We strive for clean rooms every time, your experience is unacceptable to me and I've already discussed your... More 

Boerne
1 review
3 of 5 stars Reviewed 3 weeks ago

Our tv in our room did not have working cable and it was the biggest sporting day on the month! They were not able to fix the problem our entire stay!

Review collected in partnership with Days Inn

Was this review helpful? Yes
Julie L, General Manager at Days Inn Austin University / Downtown, responded to this review

I would like to apologize for the inconvenience you experienced during your recent. Unfortunately, we were having provider issues and working with the company to expedite the process of getting our service back online for our guests. We were able to get a technician on property, however, I apologize that it was not in sufficient time for you to view... More 

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