This was by far the most disgusting hotel I have ever seen. I travel a lot but have never experienced something this gross in a hotel. It's in a very unsafe area just behind the hotel. There were COCKROACHES crawling around in the bathroom. The toilet was used and not cleaned. There are no amenities like an iron or hair...
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This place was nice and clean. Check in was fast and easy. Night manager was super nice.
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I definitely was concerned about the neighborhood we drove through that was behind the hotel. They did have a high fence, and is my understanding they had security at night. It was a very affordable place, and we had things that we needed (fridge, internet, etc.) that other hotels make you pay extra for. Our room was clean and didn't...
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Thank you very much for your review. Here at Red Roof Inn Austin North, we pride ourselves on a clean room with great service at a super price. It is great to hear that you had that experience with us. We do have security that patrols our parking lot . We want you to feel safe at all times while...
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I always booked here for the last 5 months for a monthly event because it was cheap and my little dog stayed free. It's always been clean and quiet for the most part. The riff-raff was bad every once in a while because of the bad neighborhood but this stay was the WORST. No water when I needed to take...
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Thank you for taking the time to leave a review about your recent stay with us. I am very sorry that you did not have a pleasant experience. In regards to the incident you mentioned about our hotel, I would like to assure you this is an issue we take very seriously. I am currently working with the City of...
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Overall great quality customer service. The room was very clean,
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I am glad you enjoyed your stay. Thank you for the review!
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This place is crawling with bedbugs. I stayed there five nights, ending on May 20th, 2011...woke up that morning, and a bedbug had sucked a hole in the main artery in my right forearm...another one had sucked a hole in my right temple...
My arm is still swollen, hot and bright red two days later...and the bite on my temple...
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Thank you for taking the time to leave a review about your recent stay with us. I am very sorry that you did not have a pleasant experience. I would like to assure you this is an issue we take very seriously. In order to investigate this incident further, please contact me so that I can gather more information. This...
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I really enjoyed my stay at the Red Roof Inn Austin North. The staff was friendly, helpful and very accomedating. The rooms were suprising large, clean, and the beds were extremely comfortable. Jennifer at the front desk ,gave me great suggestions on where to dine, and listen to live music. Next time my friends and I are in Austin, we...
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Dear Valued Guest,
We are glad that you enjoyed your stay with us, and that Jennifer made such a positive impact for you. We will be sure to share your comments with our team and look forward to welcoming you back very soon!
Marianne Arriaga
General Manager
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So I stayed for three nights. The first night I couldn't sleep there was immence traffic noise, ac noise, and to make it worse the ice machine outside my room made a havoc. Next day I requested a differnt room away from the ice machine and guess what, I have bed bug bites all over the neck and back. GREAT!
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Thank you for taking the time to leave a review about your recent stay with us. I am very sorry that you did not have a pleasant experience. In regards to the incident you mentioned about our hotel, I would like to assure you this is an issue we take very seriously. I have diligently followed a detailed procedure designed...
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Honestly, the only reason I booked here was that it was one of th only available hotels in the city for SXSW weekend. I booked on the red roof website and among the amenities it listed microwave-fridge.
Check-in: I called a few days prior to arrival to indicate I needed to change my check out date by a day. Found...
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we always know what we are going to get when we stop at red roof no suprises always clean and they welcome pets which is a pluse.
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