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Hotel Ella

4.0 of 5 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
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Certificate of Excellence 2014
Hotel Ella
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Hotel Ella
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151 reviews from our community

Traveler rating
    110
    24
    9
    6
    2
See reviews for
25
59
3
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (27)
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    (41)
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    (38)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Got here late one night and valet still on duty to help us out. Check in was fast and the main building is gorgeous. Room was nicely done and had a great smell in it. Went to a reception there and was put together wonderfully. Centrally located and convenient to everything. Would stay here again.

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Georgetown, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The most impressive thing about the Ella is the people who work there. I have never encountered staff at a hotel who went so far out of the ordinary to make our one-night stay as perfect as it could have been. We were celebrating our 50th wedding anniversary, and when we mentioned that to the lady who checked us in,... More 

Was this review helpful? Yes 1
Jersey, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really loved this hotel... it's location, the staff, the rooms, the bar, well all of it really! I stayed in the mansion itself and had a room with doors to the main terrace. The rooms are just what you would expect from a five star luxury group but without being cookie cutter. Great furnishings with a fantastic bathroom, lovely... More 

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Ella_General_Manager, Manager at Hotel Ella, responded to this review

Dear Richard_T_Hall: Thank you for your wonderful review of Hotel Ella! We are pleased to hear that you really loved the location, the staff, the rooms, and the bar. We also really appreciate that you mentioned that our rooms meet expectation for a five star luxury group but without being cookie cutter. We are so glad you enjoyed Austin, and... More 

Dhahran, Saudi Arabia
Top Contributor
60 reviews 60 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel Ella is well situated near the University of Texas campus in a well appointed historic mansion with several additions that make it a fabulous hotel to meet most any needs. The valet provided a warm welcome and had my car available when needed, the front desk was extremely helpful and ensured the room was exactly what was required... More 

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Ella_General_Manager, Manager at Hotel Ella, responded to this review

Dear Derek G: Thank you for your wonderfully written review Hotel Ella. We are so pleased that you found Ella to be a fabulous hotel to meet most any needs. We are also glad that you took notice of the mansion art highlighting local artists and celebrities and that you found the rooms to be very well appointed and restored.... More 

Oxford, United Kingdom
Top Contributor
50 reviews 50 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wanted to experience some of the "old charm" of Austin Texas. This hotel has it! Austin is rapidly growing and all the big hotels are moving in - building sleek modern but boring rooms. I found this hotel on the Internet. Because it is boutique it is not advertised widely. It is not in the downtown, but buses are... More 

Was this review helpful? Yes 1
Ella_General_Manager, Manager at Hotel Ella, responded to this review

Dear Wendy S: Thank you for your review of Hotel Ella. We are happy to hear that you found our bed to be one of the most comfortable you have ever slept in and that you found some of the "old charm" of Austin that you were looking for. We apologize that you did not get to stay in the... More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stole away for a quiet night in a nice hotel. We were not disappointed. There are plenty of niceties such as the crispest sheets ever, upscale toiletries, beautifully appointed very very quiet rooms, luxurious robes, complimentary WSJ, super nice bar with generous happy hour and a yummy little restaurant (see review about Goodall's Nutella creme brûlée).... More 

Was this review helpful? Yes 1
Ella_General_Manager, Manager at Hotel Ella, responded to this review

Dear barry b: Thank you for your review and recommendation of Hotel Ella. We are pleased to hear that you enjoyed the crispest sheets ever, upscale toiletries, and the character of the space. We are glad you had an opportunity to experience our restaurant and that you found the bar to be super nice. We hope you to be able... More 

Northumberland, UK
Top Contributor
84 reviews 84 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 21, 2014

Please don't let this review put you off staying at Hotel Ella. The staff who deal with the cars and luggage were great, you only can do concierge parking here. We checked in at reception and were taken to our room which was very small, the sink was in the room as not enough room in the bathroom to put... More 

Was this review helpful? Yes 2
Ella_General_Manager, Manager at Hotel Ella, responded to this review

Dear howie603: Thank you for taking the time to review Hotel Ella and for appreciating the front staff who deal with the cars and luggage. We apologize for failing to exceed your expectations with the quality of service and comfort of your room. We are continually enhancing our service and amenities to improve the overall experience. We hope to welcome... More 

Arlington, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

Leave your car with the hotel. Walk to the game and come back and sit on the veranda and have a drink to celebrate your win. Great rooms, good food and great service makes this a special place. Had Thanksgiving dinner there and it was a nice set up for the holiday.

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Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Greg K: Thank you for your review of Hotel Ella. We are glad to hear that you think our property is a great location to stay for a UT game, and that you got to enjoy a drink to celebrate your win. We pride ourself on our service, so we are pleased that it made Ella a special place... More 

Georgetown, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 22, 2014

Awesome experience. Please read the whole review. We checked in to our cute room in the historical part of the hotel. Very pretty. Here is where it gets interesting. We had no cold water in the shower. Kinda need at least a little of that. We called the front desk and in about 2 minutes we had a maintenance guy... More 

Was this review helpful? Yes 5
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Paul D: Thank you so much for your wonderful review of Hotel Ella. We do sincerely apologize for the inconvenience of you having to move rooms, but we are very appreciative of your flexibility. We also appreciate you recognizing our prompt response. We are pleased you had the opportunity to experience our bar and that you enjoyed the location.... More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

Love this hotel, it's atmosphere and it's people! It's a beautiful pillared southern mansion with balconies made for sipping mint juleps! The valets meet you big smiles and a desire to help! They will drive you to dinner in the hotel car, no finding directions and parking, you get to relax and enjoy! They also remember your name! Inside it's... More 

Was this review helpful? Yes 1
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Marie V: Thank you for your rave review of Hotel Ella. We are so glad to hear that you love this hotel, it's atmosphere and it's people. We pride ourself on our service, so we are pleased that you recognized the sincerity of our staff. We are pleased that when you stayed with us you felt like you were... More 

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Additional Information about Hotel Ella

Address: 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
Location: United States > Texas > Austin > West Campus
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin
Hotel Style:
#4 Luxury Hotel in Austin
#4 Business Hotel in Austin
#8 Family Hotel in Austin
#14 Romantic Hotel in Austin

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