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All 184 Austin hotels

Hotel Ella

4.0 of 5 Hotel   |   1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill) (West Campus)
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Hotel Ella
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91%
Ranked #7 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
ChrisRadford-J London
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110 reviews from our community

Traveler rating
    83
    18
    3
    5
    1
See reviews for
19
41
1
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
London
Top Contributor
55 reviews 55 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a charming colonial style mansion with a modern annexe surrounding a pool. The hotel has fierce air conditioning and an excellent restaurant and an equally good bar. My standout memory is the excellent and friendly care that all of the staff gave throughout the 3 day stay. They organised restaurants, advised on music venues, drove us everywhere in... More

Was this review helpful? Yes 3
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Chris Radford-J: Thank you for your review of Hotel Ella. We pride ourselves on our customer service, so we are very pleased to hear that your standout memory is the excellent and friendly care that all of the staff gave throughout your 3 day stay. We will continue to go above and beyond to make your stay enjoyable, and... More

Bedminster, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I am very reluctant to write this review, as I am fearful I will not be able to get a room when I need one for my visits! :) We did not book this room directly with the hotel, so I was reluctant as to how we would be treated. Well, they treated us as if we were their old... More

Was this review helpful? Yes 3
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Donna M: Thank you so much for your rave review of Hotel Ella! We are so pleased to hear that you thought the rooms were divine, the service was top notch, and the other amenities were absolutely perfect. We are glad that we could make you feel like an old friend. We sincerely look forward to welcoming you back... More

Dallas, Texas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed one night and cannot fault the hotel in any way. This is the best option in Austin ands we thoroughly recommend the hotel in all respects. It has recently undergone a multi million dollar refurbishment and combines old world charm with comfort. We were greeted at the front desk by Lauren and Kathryn, both of... More

Was this review helpful? Yes 5
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear TimCass2014: Thank you so much for your rave review and recommendation of Hotel Ella! We pride ourselves on our level of service, so we are so pleased to hear that Lauren and Kathryn provided such friendly, efficient and excellent service. We cannot wait to welcome you back to our property soon! More

Arlington
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is extremely convenient to the UT West Campus area. Easy access off MLK Blvd so you can skip the one way roads and parking problems. Hotel itself is nice, clean. The staff is very friendly and attentive. Complementary car service to restaurants in the area was a big plus. Good location even if you have no business at... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear LMN711: Thank you for your review of Hotel Ella. We are so happy to hear how convenient our property was for you to the UT West Campus area. We are also pleased that you found our staff to be very friendly and attentive. We hope to welcome you back soon! More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel Ella is a fine hotel just north of the Austin Downtown area. the service and staff are excellent. a bit of an issue with the AC at night but the staff worked diligently to fix. would recommend for a getaway. best part was i never drove in Austin. as long as it was less the 3 miles, they took... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Steve W: Thank you for your review of Hotel Ella. We are pleased to hear that you found the service and the staff to be excellent and that you had the opportunity to use our complimentary driving service. We apologize for any inconvenience the AC caused, we are working hard to make sure the units are all up to... More

Tulsa, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

if you ask for a mansion suite make sure you get one. Confirming the day before does not ensure you will get one ever if you are told so. The rooms we did get was nice and tastefully decorated, We tried their room service from the restaurant, not so great. We will not be booking a return trip. This is... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Mitchell G: Thank you for taking the time to review Hotel Ella and to recognize the effort of our staff and the beauty of our property. I apologize for failing to secure a mansion suite for your stay and that our room service did not exceed your expectations. I assure you we provide better service than what you experienced.... More

Dallas, TX
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in town for a convention and picked this hotel based on the photos I found online and the special mobil rate. The house is simply gorgeous and full of history, our room was ready early and we were greeted with a personal note. The rooms are beautifully decorated although I felt the bathroom in our room was small... More

Was this review helpful? Yes 1
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Sohuggeidy: Thank you for your review of Hotel Ella. We are pleased to hear that you found our property to be gorgeous and full of history and that you had a chance to enjoy the Long Horn Margarita and car service. As for the construction, we are happy to let you know that the properties on both sides of... More

Copperas Cove, Texas
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Ella strives for elegance and is very close to reaching it. In spite of being located on a busy street in downtown Austin, our room was quiet and well appointed. However, there was no "sitting area" in our room, and only one chair on one side and one on the other which was required movement of furniture to achieve... More

Was this review helpful? Yes
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Charlene_Smith42: We appreciate you taking the time to let us know about your experience at Hotel Ella. We are sorry to hear that you did not enjoy your room's sitting area or your private terrace. We also apologize for the subpar A/C unit. Thank you for recognizing the comfort of our beds, our bathroom luxuries, and extra touches. With... More

Hansville, Washington, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I booked one night in this lovely place when we needed a stopping point before flying out the next day . We stayed in the old part of the hotel, on the third floor. The building has been beautifully renovated, with interesting art and lovely architectural details without feeling fussy or ' B&B' precious. Much more charming... More

Was this review helpful? Yes 2
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear SusanHines: Thank you for taking the time to review Hotel Ella - we love hearing that this will be your new go-to spot in Austin. We are glad that you had the opportunity to have some great cocktails in the bar and chat with one of our congenial bartenders. We are also glad to hear that you found our... More

Dunnellon, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our two night stay at the Hotel Ella. Our room was comfortable, up to date, and very clean. The bath robes provided are super soft as is the bedding. The turndown service was great, providing bedside water as well as a sweet treat. We were also pleasantly surprised by the transportation that was provided by the valet... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Todd & Dawn R: Thank you for your review of Hotel Ella and the high recommendation! We are pleased that you thoroughly enjoyed your two night stay and that you found the rooms to be comfortable, up to date, and very clean. We are so glad to have exceeded your expectations are looking forward to doing it again when... More

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Additional Information about Hotel Ella

Address: 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
Location: United States > Texas > Austin > West Campus
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ella 4*
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin

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