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Hotel Ella

4.0 of 5 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
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Certificate of Excellence 2014
Hotel Ella
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Hotel Ella
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145 reviews from our community

Traveler rating
    107
    21
    9
    6
    2
See reviews for
25
56
3
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Northumberland, UK
Top Contributor
80 reviews 80 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Please don't let this review put you off staying at Hotel Ella. The staff who deal with the cars and luggage were great, you only can do concierge parking here. We checked in at reception and were taken to our room which was very small, the sink was in the room as not enough room in the bathroom to put... More 

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Arlington, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Leave your car with the hotel. Walk to the game and come back and sit on the veranda and have a drink to celebrate your win. Great rooms, good food and great service makes this a special place. Had Thanksgiving dinner there and it was a nice set up for the holiday.

Was this review helpful? Yes
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Greg K: Thank you for your review of Hotel Ella. We are glad to hear that you think our property is a great location to stay for a UT game, and that you got to enjoy a drink to celebrate your win. We pride ourself on our service, so we are pleased that it made Ella a special place... More 

Georgetown, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Awesome experience. Please read the whole review. We checked in to our cute room in the historical part of the hotel. Very pretty. Here is where it gets interesting. We had no cold water in the shower. Kinda need at least a little of that. We called the front desk and in about 2 minutes we had a maintenance guy... More 

Was this review helpful? Yes 5
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Paul D: Thank you so much for your wonderful review of Hotel Ella. We do sincerely apologize for the inconvenience of you having to move rooms, but we are very appreciative of your flexibility. We also appreciate you recognizing our prompt response. We are pleased you had the opportunity to experience our bar and that you enjoyed the location.... More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

Love this hotel, it's atmosphere and it's people! It's a beautiful pillared southern mansion with balconies made for sipping mint juleps! The valets meet you big smiles and a desire to help! They will drive you to dinner in the hotel car, no finding directions and parking, you get to relax and enjoy! They also remember your name! Inside it's... More 

Was this review helpful? Yes 1
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Marie V: Thank you for your rave review of Hotel Ella. We are so glad to hear that you love this hotel, it's atmosphere and it's people. We pride ourself on our service, so we are pleased that you recognized the sincerity of our staff. We are pleased that when you stayed with us you felt like you were... More 

Wyoming
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

We had a great stay at Hotel Ella. From the start, the staff was wonderful and upgraded us to one of their suites before we even got there. The room was large and comfortable and the bed was great! The toilet was oddly placed, but that's about the only downside to the stay, but it was just weird, not detrimental... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Jeff M: Thank you for your review and recommendation of Hotel Ella.We are happy to have upgraded you to one of our suites, and we are glad to hear that you found the room to be large and comfortable and that the bed was great. We hope you come back soon! More 

Southampton, United Kingdom
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 17, 2014

My husband and I stayed at the Hotel Ella for three nights for our wedding anniversary. Ella is a beautiful, elegant hotel and everything I would expect from Small Leading Hotel. The staff are accommodating and friendly, the breakfast menu delicious, and the whole hotel spotlessly clean and tidy. I would love to give this a five star rating but... More 

Was this review helpful? Yes 2
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Freya S: Thank you for your review of Hotel Ella. We are glad you chose to share your special anniversary with us. Thank you for acknowledging our accommodating and friendly staff, delicious breakfast menu, and our spotlessly clean and tidy property. We do apologize for the inconvenience of the next door building site, we are pleased to announce that... More 

1 review
5 of 5 stars Reviewed November 13, 2014

Excellent place to stay in Austin. Highly recommended. Very friendly, welcoming and conveniently located from the airport and downtown. The building and rooms have character and the food and drink is also very good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Andy B: Thank you for your review and high recommendation of Hotel Ella. We are pleased to hear that you found our property to be very friendly, welcoming, and conveniently located. We are also glad that you had a chance to try some food and drink while you were here. We would love to welcome you back sometime soon! More 

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2014

We had a lovely weekend at Hotel Ella. The staff is very friendly and helpful, and the location is great if you are attending a UT function or want to be around campus. The atmosphere is so nice, historic and a little grand. Happy hour is great - half off drinks from 4-7 every day (excluding bottles of wine, and... More 

Was this review helpful? Yes
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear hopeful-ga-traveler: Thank you for your review of Hotel Ella. We are pleased to hear that you had a lovely weekend. We are glad that you found the staff to be very friendly and helpful, and we are glad that you enjoyed the nice, historic and grand atmosphere. We apologize that your room did not exceed your expectations. We would... More 

Houston, Texas
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

We had to stay In Austin overnight due to unforeseen circumstances. The staff was nice, helpful and the rooms had excellent beds. Love the complimentary car ride within 3 miles. The restaurant seem to have a great menu but we chose to go and eat out.

Was this review helpful? Yes
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear cesi100: Thank you for your review of Hotel Ella. We pride ourself on our service, so we are pleased you found the staff to be nice and helpful. We are glad to hear that you enjoyed the excellent beds and had the chance to utilize our complimentary car ride. We hope you get the opportunity to join us again... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 5, 2014

My title says all. Seems very expensive for a room without breakfast, parking, etc. The staff, however, are really nice. The beds are awesome. The place is quite beautiful. For a small hotel its quite nice. Had a bad noise problem, but this isn't the fault of the hotel. They were apologetic and comped breakfast for us which was nice.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Manager_Ella, Manager at Hotel Ella, responded to this review

Dear Jonathan278: Thank you for your review of Hotel Ella. We are pleased to hear that you think the beds are awesome and that the property is quite beautiful and nice. Again, we apologize for the noise problem during your stay, and thank you for recognizing that it was out of our control. We would love to welcome you back... More 

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Additional Information about Hotel Ella

Address: 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
Location: United States > Texas > Austin > West Campus
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin
Hotel Style:
#4 Luxury Hotel in Austin
#4 Business Hotel in Austin
#8 Family Hotel in Austin
#16 Romantic Hotel in Austin

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