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All 182 Austin hotels

BEST WESTERN Atrium North

2.5 of 5 Hotel   |   7928 Gessner Drive, Austin, TX 78753-6506 (Downtown)
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Ranked #112 of 182 hotels in Austin
A recent review
5 of 5 stars reviewed 2 weeks ago
Joseph D Grapevine, United States
  • Reviews (114)
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114 people have reviewed this hotel

Traveler rating
    39
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34
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Grapevine, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was ready as reserved. Beds comfortable with quiet, adjustable air conditioning. Our pet dog was welcomed with several grassy areas to roam outside. Lobby and breakfast areas were comfortable to greet and talk with guests.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thank you for your feedback and we look forward to welcoming you back to our hotel in your next visits to Austin Texas Regards, ANas More

Austin, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel looks nice from the outside and once upon a time was nice. Now it's shabby and does not feel like a safe place to stay. I guess a lot of people stay anyway, but if you have a choice, you can do much better elsewhere in both price and value.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thanks for your feedback and I do appreciate your honesty with your opinion. Although we always keep our hotel in the best and cleanest appearance, some may find the style of the hotel is kind of dated and therefore, we are having professionals to update our hotels trying to suit most of our distinguished customers’ taste. Updating will start taking... More

San Angelo, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

When we arrived at the hotel, we waited in the lobby while they had us switched rooms from the original that was assigned. When we got to the fourth floor, the door to the second room we were assigned was open and upon entering we noticed that the bath faucet was completely broken and disconnected from the wall; moreover the... More

Review collected in partnership with Best Western

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SPRING, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Toilet was broke, wouldn't flush at all. Asked clerk if we could move to another room (that she said was available) she replied we needed to wait to see if this guy could fix the toilet first! for over an hour we were stuck with this guy in our room only to have him say it couldn't be fixed! We... More

Review collected in partnership with Best Western

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El Paso, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

If you DO NOT want to sleep go to this hotel... The rate was outrageous for the quality received. Do not forget your tip for breakfast, never seen that in another hotel. The worse hotel stay in the past 12 months!

Review collected in partnership with Best Western

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

We do apologies for the inconvenience of higher rate than usual due to major events in town and the whole city was at even higher rate than ours. In regards of Breakfast, yes there is a tip box if the guest wishes to tip the cook, yet not mandatory and it is present in most of the hotels with complimentary... More

La Jolla, CA
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Here is what went right: + Smooth check-in + Clean room + Nice housekeepers + Heated indoor pool + Cheaper rates than other hotels in Austin due to SXSW the same week. + Proximity to highway to get to where you want to go. Here is what I did not care for: - When you call the front desk from... More

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Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thank you for your feedback, which we take serious to improve and train our staff to exceed our guests’ expectations. I do apologies for the poor experience, which will sure switch around if you give us another chance. Please contact me for your next visit to Austin Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com More

Pueblo, Colorado
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My girlfriend and I stayed two nights 4/14-15/14. Nice decor, helpful staff, clean rooms, pillow top mattress, very nice breakfast, but the workout room was lacking. The treadmill didn't work and the elliptical was rusted up and not working. weight benches was all that was available. Small indoor pool.

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thank you for you feedback and complements. We are in progress with several different projects and the gym room is one of them; I wonder why the treadmill didn't work as we have checked it after reading the review and it is working. Thanks once again for your feedback and we sure are using our guests feedback to improve in... More

Dallas
Top Contributor
379 reviews 379 reviews
34 hotel reviews
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed February 26, 2014

We picked this hotel because of it's price & proximity to downtown. We knew it wouldn't be the best hotel but it would do the job. The front desk people were very welcoming & helpful. We actually had to call before we arrived b/c the street the hotel is located on isn't labeled so we couldn't find where to turn.... More

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thank you for your feedback and taking the time to write your review. The water is crystal clear and the color is caused by lighting, which would be fixed. We do apologies for having a sheet with hole, which surely not acceptable and that may be over looked from our laundry personal. We are having a design review and that... More

Houston, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

Upon entering, this hotel has the look of a more expensive hotel. There are 3 separate atrium areas...one above the lobby, one above the breakfast area, and one above the pool. The heated pool is welcome in cold weather. I have stayed here twice and used the pool both times. The breakfast is not to be missed...it is cooked right... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thanks for your feedback and we surely looking forward to welcoming you back to Best Western Atrium North Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com More

Milwaukee, United States
1 review
5 of 5 stars Reviewed February 22, 2014

Excellent hotel to stay at; very safe, comfortable, and a full breakfast with farm fresh eggs all within 10-25 minutes of anywhere you want to go in Austin. I will definitely be staying here again if I am ever in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review

Thank you for your feedback and we look forward to welcoming you back to our hotel Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com More

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Additional Information about BEST WESTERN Atrium North

Also Known As:
Best Western Atrium North Hotel
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western
Address: 7928 Gessner Drive, Austin, TX 78753-6506
Phone Number:
Location: United States > Texas > Austin > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 182 hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Atrium North 2.5*
Official Description (provided by the hotel):
Best Western Atrium North is located in the heart of North Austin with easy access to all the major highways and provides ideal accommodations for all type of travelers.Whether traveling for business or pleasure, the BEST WESTERN Atrium North has it all! Within reach of the famous Austin Convention Center, the Texas State Capitol, and the Bob Bullock Museum. J.J. Pickle Research Campus and LBJ Library, this location is also a home to many large corporations including IBM, Siemens, AT&T, Citizens Insurance and not to forget our pride – Texas Longhorns at University of Texas Austin.The hotel is located within six miles away from the 6th Street entertainment district and the Arboretum & Domain Shopping Centers, where you can enjoy many fabulous restaurants, shopping, and other sights and sounds of Austin, Texas. BEST WESTERN Atrium North offers exceptional amenities, superior customer service and a convenient location at an attractive rate. Enjoy our spacious rooms with complimentary high-speed wireless internet access, cable satellite television, and refrigerator, microwave and coffee service. Our guests are greeted with a complimentary full hot breakfast, and can indulge in our indoor heated-swimming pool with a dry sauna, and a 24-hour gym facility. Our business center area is available to our guests for quick and convenient internet browsing and printing.BEST WESTERN Atrium North is an atrium-style hotel with direct interior access to the rooms. Our sleeping rooms are offered with a variety of options such as smoking and non-smoking preferences, handicap accessible, and standard rooms or upgraded whirlpool rooms. We are a pet friendly hotel where we welcome your pet, up to 20 pounds. Service animals are always welcome with no weight limit.With our around-the-clock professional and attentive guest service team, your stay with us will be comfortable and memorable. We look forward to welcoming you to our BEST WESTERN Atrium North in Austin, TX. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Best Western Atrium North is located in the heart of North Austin with easy access to all the major highways and provides ideal accommodations for all type of travelers.Whether traveling for business or pleasure, the BEST WESTERN Atrium North has it all! Within reach of the famous Austin Convention Center, the Texas State Capitol, and the Bob Bullock Museum. J.J. Pickle Research Campus and LBJ Library, this location is also a home to many large corporations including IBM, Siemens, AT&T, Citizens Insurance and not to forget our pride – Texas Longhorns at University of Texas Austin.The hotel is located within six miles away from the 6th Street entertainment district and the Arboretum & Domain Shopping Centers, where you can enjoy many fabulous restaurants, shopping, and other sights and sounds of Austin, Texas. BEST WESTERN Atrium North offers exceptional amenities, superior customer service and a convenient location at an attractive rate. Enjoy our spacious rooms with complimentary high-speed wireless internet access, cable satellite television, and refrigerator, microwave and coffee service. Our guests are greeted with a complimentary full hot breakfast, and can indulge in our indoor heated-swimming pool with a dry sauna, and a 24-hour gym facility. Our business center area is available to our guests for quick and convenient internet browsing and printing.BEST WESTERN Atrium North is an atrium-style hotel with direct interior access to the rooms. Our sleeping rooms are offered with a variety of options such as smoking and non-smoking preferences, handicap accessible, and standard rooms or upgraded whirlpool rooms. We are a pet friendly hotel where we welcome your pet, up to 20 pounds. Service animals are always welcome with no weight limit.With our around-the-clock professional and attentive guest service team, your stay with us will be comfortable and memorable. We look forward to welcoming you to our BEST WESTERN Atrium North in Austin, TX. ... more   less 
Number of rooms
117

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