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All 184 Austin hotels

Atrium North Hotel

2.5 of 5 Hotel   |   7928 Gessner Drive, Austin, TX 78753-6506 (Formerly Best Western) (Downtown)
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56%
Ranked #106 of 184 Hotels in Austin
A recent review
4 of 5 stars reviewed 1 week ago
Spoonerstreet Fort Worth, TX
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146 reviews from our community

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26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A nice hotel where you can tell that they are trying. The indoor pool was nice, but small. There was a sauna, though, which is rare. Breakfast was mediocre, but it was included in the room price. Our room did have a bit of a musty smell, but you got used to it quickly. Exactly what we expected for the... More

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KATY
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had plans to visit a resort close to Austin on a Sunday, we got a Groupon deal and we decided to take advantage of it and decided to spend saturday night on this hotel. It is a good option if you are looking just for a decent place to sleep and you get a good price deal as the... More

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Odessa, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is a very good value. The staff is friendly and helpful, the bed is comfortable, the hotel is clean, and the breakfast is wonderful! I have stayed at more expensive places that did not offer as much.

Review collected in partnership with Best Western

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Mobile, Alabama, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 18, 2014

We booked through Groupon and the deal enhanced our reason to choose this hotel. It was a great choice. The staff was accomodating and pleasant. The room could definitely be serviced by placing a fan in the bathroom!! Microwave, refrigerator and wifi made for a comfortable stay. The breakfast options were always adequate for our needs and always were inviting.... More

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Odessa, United States
1 review
5 of 5 stars Reviewed August 7, 2014

Clean, comfy, and great staff. My place to stay in Austin now! I was late in getting my reservation for a family event, but they were great to put me in a room right next to the families. I am not a breakfast person, but if I was, I would have had it there. Cook right there to make you... More

Review collected in partnership with Best Western

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Galveston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

I was in Austin for business and stayed at this hotel for one night in July 2014. I must say I was a little cautious at first because of some of the reviews I read. Upon checking in I was greeted by friendly staff. My room was clean and very nice. I arrived just a little before scheduled check in... More

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Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thanks for your feedback and we do apologies for the discomfort due to the yellow tape on some of the open doors rooms. We will take an extra caution and will find another way and replace the yellow tape. We look forward to welcoming you back to Hotel More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 21, 2014

My boyfriend and I booked this hotel through Groupon, the ratings were fairly decent (3-4 stars), and since Best Western seems to have upped the ante at several of their other locations, we assumed the hotel would at least be decent. When you first pull into the parking lot, one can immediately recognize the surrounding neighborhood is not one you... More

Was this review helpful? Yes 1
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thank you for your feedback; we are in process of starting updating the hotel and therefore, some areas you have mentioned in your review is because the repairing and renovation status. More

1 review
3 of 5 stars Reviewed July 21, 2014 via mobile

My girlfriend and I just spent the night there and our first room a mildew smell and the water spout for the tub was half to were I could stick my fingers in between the spout and the wall. We then went down to the desk, told them what was going on, and he just handed us keys to a... More

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Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thank you for taking the time to share your experience in the hotel and we do apologies for the inconvenience. Please note that we are in process to starting renovating our hotel that will sure take care of any such issues. We do hope that you can give us another chance to redeem ourselves. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

Stayed here for business meeting, I regreted it the moment I walked in through those ugly sliding doors. I waited there at the counter and waited! That girl at tbe front desk kept taking call after call with me standing right in front of her face. Waited about 15-20 minutes to get to me. Someone called from the red cross... More

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Anas J, Director of Sales at Atrium North Hotel, responded to this review

Although there is an exaggerating statement and improper language in your comment, I would like to thank you for the feedback as we use it for training and improvement purposes. More

Fort Pierce, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

We took a long trip to get to Austin, 19 hours to be exact, and got to the hotel way before check in time. Receptionist Sara got us checked into our room extra early, joked around with us, and even gave us suggestions on where to go see fireworks that night. We were there for the 4th! She was so... More

Was this review helpful? Yes 1
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thanks for your feedback and we look forward to welcoming you back to our hotel in your visit to Austin More

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Additional Information about Atrium North Hotel

Address: 7928 Gessner Drive, Austin, TX 78753-6506 (Formerly Best Western)
Location: United States > Texas > Austin > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Atrium North Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western

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