We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Atrium North Hotel

2.5 of 5 Hotel   |   7928 Gessner Drive, Austin, TX 78753-6506 (Formerly Best Western) (Downtown)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added Atrium North Hotel to your Saves list
Atrium North Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
56%
Ranked #106 of 184 hotels in Austin
A recent review
4 of 5 stars reviewed 3 days ago
Karla J Mobile, Alabama, United States
  • Overview
  • Reviews (143)
  • Photos (62)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (16)
  • Location
  • More
Write a Review

143 people have reviewed this hotel

Traveler rating
    49
    29
    30
    17
    18
See reviews for
38
26
13
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Mobile, Alabama, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We booked through Groupon and the deal enhanced our reason to choose this hotel. It was a great choice. The staff was accomodating and pleasant. The room could definitely be serviced by placing a fan in the bathroom!! Microwave, refrigerator and wifi made for a comfortable stay. The breakfast options were always adequate for our needs and always were inviting.... More

Was this review helpful? Yes
Odessa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, comfy, and great staff. My place to stay in Austin now! I was late in getting my reservation for a family event, but they were great to put me in a room right next to the families. I am not a breakfast person, but if I was, I would have had it there. Cook right there to make you... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Galveston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Austin for business and stayed at this hotel for one night in July 2014. I must say I was a little cautious at first because of some of the reviews I read. Upon checking in I was greeted by friendly staff. My room was clean and very nice. I arrived just a little before scheduled check in... More

Was this review helpful? Yes
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thanks for your feedback and we do apologies for the discomfort due to the yellow tape on some of the open doors rooms. We will take an extra caution and will find another way and replace the yellow tape. We look forward to welcoming you back to Hotel More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My boyfriend and I booked this hotel through Groupon, the ratings were fairly decent (3-4 stars), and since Best Western seems to have upped the ante at several of their other locations, we assumed the hotel would at least be decent. When you first pull into the parking lot, one can immediately recognize the surrounding neighborhood is not one you... More

Was this review helpful? Yes 1
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thank you for your feedback; we are in process of starting updating the hotel and therefore, some areas you have mentioned in your review is because the repairing and renovation status. More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

My girlfriend and I just spent the night there and our first room a mildew smell and the water spout for the tub was half to were I could stick my fingers in between the spout and the wall. We then went down to the desk, told them what was going on, and he just handed us keys to a... More

Was this review helpful? Yes
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thank you for taking the time to share your experience in the hotel and we do apologies for the inconvenience. Please note that we are in process to starting renovating our hotel that will sure take care of any such issues. We do hope that you can give us another chance to redeem ourselves. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Stayed here for business meeting, I regreted it the moment I walked in through those ugly sliding doors. I waited there at the counter and waited! That girl at tbe front desk kept taking call after call with me standing right in front of her face. Waited about 15-20 minutes to get to me. Someone called from the red cross... More

Was this review helpful? Yes
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Although there is an exaggerating statement and improper language in your comment, I would like to thank you for the feedback as we use it for training and improvement purposes. More

Fort Pierce, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

We took a long trip to get to Austin, 19 hours to be exact, and got to the hotel way before check in time. Receptionist Sara got us checked into our room extra early, joked around with us, and even gave us suggestions on where to go see fireworks that night. We were there for the 4th! She was so... More

Was this review helpful? Yes 1
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thanks for your feedback and we look forward to welcoming you back to our hotel in your visit to Austin More

Montevideo, Uruguay
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 7, 2014

This place is well located if you want to visit Austin. It is close to downtown ( 5 miles). The staff was very nice and breakfast was good enough for the price. However, be aware if you really need a high speed internet because it does not work at all.

Was this review helpful? Yes
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thanks for your feedback; we have just upgraded our Wi-Fi system and got top of the line equipment with one of the highest internet speed is provided for businesses. I believe there is some down time and therefore you have experience bad internet. We look forward to see you again in our hotel and we appreciate you give us another... More

Houston, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

This hotel is a little hard to find but worth the effort. Has someone who custom cooks breakfast for you, rooms are clean and beds very comfortable. This is the third time I stayed here and will use it for my future visits to Austin, Texas, the State Capital.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thanks for your feedback and we look forward to welcoming you back at your next visit to Austin More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2014

This hotel is old, outdated, dark, damp, and used up. I was in Austin on business and chose this hotel simply because it was convenient to where I need to be. The people there were friendly enough but I felt like I had gone back in time about 30 years. The carpet is stained and thread bare is places. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Anas J, Director of Sales at Atrium North Hotel, responded to this review

Thank you for your feedback and please note that we are in process of starting a renovation for the whole hotel More

Owners: What's your side of the story?
If you own or manage Atrium North Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Atrium North Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atrium North Hotel

Address: 7928 Gessner Drive, Austin, TX 78753-6506 (Formerly Best Western)
Phone Number:
Location: United States > Texas > Austin > Downtown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Atrium North Hotel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Priceline, Travelocity, Expedia, Tingo, TripOnline SA, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Atrium North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (4)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Austin with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
117

Questions & Answers

Questions? Get answers from Atrium North Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer