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Courtyard by Marriott Austin Airport

#65 of 193 Hotels in Austin
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7809 E. Ben White Blvd, Austin, TX 78741
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1 room 1 adult
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394 Reviews from our TripAdvisor Community

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New Baltimore, Michigan
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Arrived at the airport took 50 minutes for the shuttle to show up, the room was clean and quiet but the outlets by the bed are worn and the door handle leading into the room needed to be repaired. For the price I figured there would be a breakfast included but everything is a la carte.

Helpful?
Thank Donald S
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to give us feedback about your stay. I was happy to learn that you found your room to be clean and quiet. I will make a point to share your comments with our transportation and maintenance teams. We continually seek to improve our guests' experience and hearing from guests such as yourself make this... More 

Cedar Park, Texas
Level Contributor
111 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I love the courtyards with the newer decorations. Besides that, its everything that you expect to get from a courtyard. The service was good, its extremely clean and the room and bed was comfortable. Great place to stay if you have any early flight.

Helpful?
Thank businesstraveler212
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the kind remarks! I will be sure to share them with our entire team. More 

Bend, OR
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located close to the airport. They have shuttle that runs back and forth if you don't have a car. If you have a car there is an Exxon gas station very close by so you can refill the rent car before return. This is a pretty standard hotel. Nothing out of the ordinary, just a normal airport... More 

Helpful?
Thank JunaOR
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our first visit to Austin to attend a wedding. We picked this hotel because their aiport shuttle bus operates 30 minutes longer than the original Comfort Suite that we booked. The extra 30 minutes was crucial because our flight arrived at 10:30pm - provided there was no unexpected delays. The hotel lobby is welcoming. The room is very... More 

Helpful?
Thank tommy t
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the detailed feedback about your stays! We appreciate the compliments and look forward to seeing you again soon. More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Stayed over night in a king suite. The suite is very, very well appointed. Quiet hotel - great shuttle service to airport. Signed up for the shuttle service at check-in. The driver was on time and friendly. The hotel is literally 7 minutes from airport.

Helpful?
Thank rdven
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the wonderful review. We hope to see you again soon. More 

Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

Got stranded in Austin over Christmas. Last minute booking and was able to crash for a few hours. Comfy room, fast service. It was too late for a shuttle and they ran out to pay my cab. A good part of a tough day.

Helpful?
1 Thank Jason G
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thanks for the great review! We hope to see you again soon. More 

Dallas, Texas
1 review
1 of 5 stars Reviewed December 28, 2015

Understaffed, couldn't find reservation, huge line of people with complaints, lost reservation, couldn't look it up with the reservation number. While waiting on me the clerk took someone else while i stood there waiting for my key, that guys window was leaking, the solution she was going to put a bucket so that that the leak wouldn't drip on the... More 

Helpful?
Thank Wendy_Kufta
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

I was very sorry to learn of your disappointing experience during your recent stay. While I do not have information about your specific reservation, from your comments it sounds as though you were with us during the severe weather event that closed several airports around the country just after Christmas. These weather events stranded hundreds of travellers at the airport... More 

Cairns, Australia
Level Contributor
217 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed December 20, 2015

We spent two overnighters here five days apart. For the first overnighter we were on the 5th floor and had a good view of the airport. Our second we were located on the same floor but the view was in the opposite direction... not so spectacular although you could see downtown Austin in the distance. Both times we were greeted... More 

Helpful?
Thank AJG35
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the detailed positive feedback! We look forward to seeing you again soon. More 

Gorham, Maine
Level Contributor
126 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 9, 2015

I spent one night here. My 2nd floor room looked very pleasant and clean, w/good selection of pillows, a decent coffeemaker, small refrigerator, & a comfy sofa. The bathroom had Paul Mitchell complimentary lotion, shampoo, conditioner, and citrus sage soap. Because I had not eaten dinner, I went downstairs and found a nice snack bar which served pizza, burgers &... More 

Helpful?
Thank madlady22
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the wonderful review! More 

Washington DC, District of Columbia
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 30, 2015

So I had a quick overnight in Austin. I selected this hotel because it was close to the airport. My flight was delayed and their shuttle service ended but they paid the cab when I arrived. The Bistro restaurant was perfect. They accommodated my request for something not on the menu- a delicious taco made my way!! Awesome!

Helpful?
Thank CRJ1726
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review. We are glad to learn you enjoyed your stay with us. More 

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