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Courtyard by Marriott Austin Airport

3.0 of 5 7809 E. Ben White Blvd, Austin, TX 78741
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Courtyard by Marriott Austin Airport
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Courtyard by Marriott Austin Airport
Courtyard by Marriott Austin Airport
Courtyard by Marriott Austin Airport
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332 reviews from our community

Traveler rating
    180
    102
    35
    12
    3
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53
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159
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
39 reviews 39 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars NEW

Was here for business. Had to overnight waiting for team members to arrive after being delayed due to ice storm passing through mid Texas. Arrived and was accommodated with a smile and kindness. The staff was a little hurried and busy recovering from helping displaced travelers. The hotel is under renovation. The bar was open during my stay and they... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This place was under construction at the time and they placed me in a newly renovated room! Ahh, the smell of fresh paint!! Breakfast was the best part every morning.!BJ Rodriguez from the front desk was always nice and helpful! And I was surprised the older gentleman who drives the shuttle, remembered me from last year! I hope to stay... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! We appreciate your kind remarks and look forward to seeing you again on your next visit. More 

Brooklyn, New York
Top Contributor
91 reviews 91 reviews
86 hotel reviews
746 helpful votes 746 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights recently on business. Despite my reservation for a suite and being Lifetime Platinum they did not have a room for me. I did get a "junior suite" eventually which is really pushing the definition of a "suite" It's basically a regular room, nothing junior or suite about this at all. Hotel currently, as of late... More 

Was this review helpful? Yes 2
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

"Thank you for taking the time to review your stay. I am glad to learn that you enjoyed the newly renovated room! I would welcome the opportunity to discuss the concerns you raised in greater detail. Please feel free to contact me directly at jon.legalos@whitelodging.com Our renovation is in its final days, we hope to have an opportunity to show... More 

Prague, Czech Republic
Contributor
18 reviews 18 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

i stayed at the Courtyard last night. They are adding a bistro and the place is torn up with the renovations. The staff did everything they could possibly do to make their guests feel comfortable. They even had a free buffet breakfast! The bar was closed and I wanted a glass of wine. The staff got me one and said... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review. Our renovation is in the final phase, we look forward to wrapping it up soon. Come back and see the finished product soon! More 

Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needed a place by the airport. The venue was located in a not so easy area to access if you are not familiar with the area. Could see the hotel from the road, just couldn't find a way to exit the freeway to get there. So, close to the airport, but didn't serve the purpose of getting to it quickly...... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. We are located just minutes away from the airport and offer complimentary shuttle service 7 days per week from 4:00 AM to 11:30 PM. Easiest access the hotel when coming from the airport is by 183 south, just off Ben White Blvd. Give us a call next time you are... More 

Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before driving back to Houston. The room was clean and comfortable, the additional breakfast was ample and convenient. The main drawback was the constant slamming of the doors in nearby rooms, we found this to be disruptive.

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. I am happy to learn you found your room clean and comfortable! As part of our renovation we will be installing rubber door strips on the guest room doors. This will help to alleviate the noise from closing doors that you noticed. We hope to see you again on your... More 

Nassau
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

About two days before departure was advised that the lobby would be under renovation but the bar and restaurant were still open. And the rest of the place was newly renovated. On arrival around 6:30 (7:30 EST) was advised that there was no bar, no restaurant - apparently not open on weekends (something I missed in their notification). Although the... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to provide feedback regarding your stay. As you noted, we are in the process of renovating our guest rooms and public areas. This project is scheduled for completion late this month. I am confident the issues you experienced will be resolved by the renovation. We are particularly excited that the project includes The Bistro,... More 

Sacramento, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 21, 2015

This was pretty much an average Courtyard, nothing special. They are having some renovations done on the hotel and I did appreciate an email in advance notifying me of that. The staff was average, nothing to write home about. I did have an issue when I went to check-out – there was no one there! It was early in the... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. I am sorry to learn that you did not receive a receipt when you left. I would be happy to send you a copy and to discuss your other concerns in more detail. Please feel free to contact me at 512 386 7464 or directly at jon.legalos@whitelodging.com. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 6, 2015

The hotel was great. There were great breakfast places around and near by so that was convenient. The hotel rooms were spacious and well kept or at least the one we stayed in was. It was kinda cool because it is close to the airport so you can see the planes taking off and landing. The only complain I have... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. We hope to see you again soon! More 

Irving, Texas, United States
Top Contributor
71 reviews 71 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 1, 2015

The only negative thing is that they have a park & fly program and a lot of cars are there. But the hotel is superb. Several amenities and the rooms are great. Very clean and very close to the airport.

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay, I was happy to learn you enjoyed your time with us. As you surely noticed we are in the process of a renovation. One of the unfortunate side effects of the project is the temporary loss of some parking spots. I am sorry that this created an inconvenience for you.... More 

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Additional Information about Courtyard by Marriott Austin Airport

Address: 7809 E. Ben White Blvd, Austin, TX 78741
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Airport 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Courtyard Austin Airport
Austin Courtyard
Austin Marriott
Hotel Style:
#7 Green Hotel in Austin
#33 Business Hotel in Austin
#45 Family Hotel in Austin

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