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All 184 Austin hotels

Courtyard by Marriott Austin Airport

3.0 of 5 Hotel   |   7809 East Ben White Boulevard, Austin, TX 78741 (South Austin)
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88%
Ranked #28 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
a k Miller Place, New York
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312 people have reviewed this hotel

Traveler rating
    178
    95
    27
    9
    3
See reviews for
50
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149
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Miller Place, New York
Top Contributor
99 reviews 99 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms were very clean and comfortable. They could have used refrigerators, however, the front desk gladly offered to refrigerate items for us. The breakfast was fine with yogurt and eggs and other options. The staff was very friendly.

Was this review helpful? Yes
Nanticoke, Pennsylvania
Top Contributor
139 reviews 139 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Shuttle service...super! Front desk....super! Room...excellent! Slept fantastic! Breakfast....super duper! We actually wished we could have stayed longer....will definitely stay here the next time I come to Austin.

Was this review helpful? Yes
Fenton, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel, friendly shuttle bus driver and staff at desk! I worked with their corp events person, Shelby, to schedule out the boardroom and usual amenities. She was great to work with and everything I asked for was perfect.

Was this review helpful? Yes
central pennsylvania
Top Contributor
79 reviews 79 reviews
45 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Called for Complimentary Van upon arrival at airport...It was there within minutes. Hotel is located away from everything, but there was a nice TexMex next door and a coffee shop. Room was pleasant and quiet

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel for business travel. They have the best trained and friendly staff we find anywhere we travel! Gaby Perez get the day going great in the hotel cafe while Jen runs the evening restaurant and bar with flawless service. Front desk is always helpful - great place to stay while traveling.

Was this review helpful? Yes 3
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thanks for the great review! We appreciate your business and look forward to seeing you again. More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at the Courtyard Marriott Austin 7/18-7/20. Upon arrival I specifically asked for a room that was non-smoking. I was informed that all rooms were non-smoking which was a plus, however upon entering the second floor room, the room had an obvious odor of smoke. I asked for a transfer, which was immediately accommodated, however once switching rooms, the... More

Was this review helpful? Yes 2
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay with us. Our goal is very specifically to "wow" our guests, and I am sorry to learn we fell short for you. While we are a 100% non smoking hotel, there sometimes are guests who will violate this policy, in spite of the enforced $250 per incident smoking charge. We... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Experienced their shuttle service a couple of times due to delays with my flights and everyone I came into contact with was wonderful! They were always friendly, smiling and helpful. Will absolutely stay with them again.

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking time to review your stay! Our shuttle service operates 7 days per week, 4:00 AM to 11:30PM. While our primary focus is transportation to and from the airport, we also offer shuttle service to locations within a 2 1/2 mile radius of the hotel. More

New Middletown, Ohio, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 23, 2014

I travel a great deal for work and usually stay at Marriott locations. I was very disappointed with this location and visit. They staff was not very friendly. I arrived very early due to travel changes and they refused to let me check-in before 3 PM saying rooms were not available but as I waited for hours in the lobby... More

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Dear jrrepasky, I am sorry to learn about your disappointing experience with us. We work hard to recruit and train the friendliest possible associates and we are always happy to accomodate early check ins whenever there are rooms available. From your comments it sounds like we really fell short during your stay, and I sincerely apologize. I would appreciate an... More

Creedmoor, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 22, 2014

when checking into a hotel and getting your room everyone assumes the room should be nice, neat and clean right! The answer is yes, however most of us don't think about the housekeeping staff at most hotels. I would like to point out the Excellent HouseKeeping staff at the Austin Airport Marriott is one of the Best around!! I too... More

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Dear Mr Albritton, Thank you for the wonderful review! I will make a point to share your comments with the housekeepig staff and the rest of our team! More

South Glastonbury, Connecticut
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed at the Courtyard by the airport due to an early flight on the day of our departure. The location is very convenient to the airport, has airport transportation and is located with easy access to TX 183 and 71. From the hotel you are able to see downtown Austin. From the hotel it will take about 25 minutes... More

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

All our efforts are directed at being the cleanest and friendliest hotel possible, and it is nice to learn that you enjoyed your time with us! More

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Additional Information about Courtyard by Marriott Austin Airport

Address: 7809 East Ben White Boulevard, Austin, TX 78741
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Airport 3*
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Courtyard Austin Airport
Austin Courtyard
Austin Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Green Hotel in Austin #14 Business Hotel in Austin #37 Romantic Hotel in Austin #39 Family Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Guests of the Courtyard Austin Airport will enjoy the close proximity to music, art, museums, and a world-class university. This Austin airport hotel features an on-site restaurant and offers complimentary airport shuttle service and high-speed Internet Access. It is also just minutes from Sixth Street, the University of Texas, the State Capitol, the Austin Convention Center and businesses such as Data Foundry, GM and Tokyo Electron. ... more   less 
Number of rooms
147

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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