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All 184 Austin hotels

Courtyard by Marriott Austin Airport

3.0 of 5 Hotel   |   7809 East Ben White Boulevard, Austin, TX 78741 (South Austin)
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88%
Ranked #26 of 184 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
m_b_00000 Chicago
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313 reviews from our community

Traveler rating
    178
    95
    28
    9
    3
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50
36
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150
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Chicago
Top Contributor
91 reviews 91 reviews
64 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

What was good? I got early check in!! The room, the breakfast, the customer service, the shuttle (!), nearness to airport. The room was big with fridge and microwave. Quiet. Fitness room was small, but I always got a machine. Personal TV on fitness equipment. There was a decent sized indoor pool. There was really nowhere outdoors to take a... More

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the detailed review! I am glad to learn that you enjoyed your time with us. The immediate area does not offer mnay upscale dining options within walking distance. Our shuttle service will provide transportation to points within 2 miles of the hotel, however. The front desk is always available to make restaurant recommendations and downtown Austin has... More

Miller Place, New York
Top Contributor
100 reviews 100 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were very clean and comfortable. They could have used refrigerators, however, the front desk gladly offered to refrigerate items for us. The breakfast was fine with yogurt and eggs and other options. The staff was very friendly.

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

I am happy to learn that you enjoyed your time with us! I hope we will see you again soon. More

Nanticoke, Pennsylvania
Top Contributor
141 reviews 141 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Shuttle service...super! Front desk....super! Room...excellent! Slept fantastic! Breakfast....super duper! We actually wished we could have stayed longer....will definitely stay here the next time I come to Austin.

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thanks for the great review! We hope to see you again on your next trip. More

Fenton, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel, friendly shuttle bus driver and staff at desk! I worked with their corp events person, Shelby, to schedule out the boardroom and usual amenities. She was great to work with and everything I asked for was perfect.

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Shelby does a great job, and we are fortunate to have her on the team! Thank you for the wonderful review, and we hope to see you again soon. More

central pennsylvania
Top Contributor
80 reviews 80 reviews
45 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Called for Complimentary Van upon arrival at airport...It was there within minutes. Hotel is located away from everything, but there was a nice TexMex next door and a coffee shop. Room was pleasant and quiet

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review. Our complimentary shuttle service runs seven days per week, 4:00 AM to 11:30 PM! More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel for business travel. They have the best trained and friendly staff we find anywhere we travel! Gaby Perez get the day going great in the hotel cafe while Jen runs the evening restaurant and bar with flawless service. Front desk is always helpful - great place to stay while traveling.

Was this review helpful? Yes 3
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thanks for the great review! We appreciate your business and look forward to seeing you again. More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 29, 2014

I stayed at the Courtyard Marriott Austin 7/18-7/20. Upon arrival I specifically asked for a room that was non-smoking. I was informed that all rooms were non-smoking which was a plus, however upon entering the second floor room, the room had an obvious odor of smoke. I asked for a transfer, which was immediately accommodated, however once switching rooms, the... More

Was this review helpful? Yes 2
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay with us. Our goal is very specifically to "wow" our guests, and I am sorry to learn we fell short for you. While we are a 100% non smoking hotel, there sometimes are guests who will violate this policy, in spite of the enforced $250 per incident smoking charge. We... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Experienced their shuttle service a couple of times due to delays with my flights and everyone I came into contact with was wonderful! They were always friendly, smiling and helpful. Will absolutely stay with them again.

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking time to review your stay! Our shuttle service operates 7 days per week, 4:00 AM to 11:30PM. While our primary focus is transportation to and from the airport, we also offer shuttle service to locations within a 2 1/2 mile radius of the hotel. More

New Middletown, Ohio, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 23, 2014

I travel a great deal for work and usually stay at Marriott locations. I was very disappointed with this location and visit. They staff was not very friendly. I arrived very early due to travel changes and they refused to let me check-in before 3 PM saying rooms were not available but as I waited for hours in the lobby... More

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Dear jrrepasky, I am sorry to learn about your disappointing experience with us. We work hard to recruit and train the friendliest possible associates and we are always happy to accomodate early check ins whenever there are rooms available. From your comments it sounds like we really fell short during your stay, and I sincerely apologize. I would appreciate an... More

Creedmoor, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

when checking into a hotel and getting your room everyone assumes the room should be nice, neat and clean right! The answer is yes, however most of us don't think about the housekeeping staff at most hotels. I would like to point out the Excellent HouseKeeping staff at the Austin Airport Marriott is one of the Best around!! I too... More

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Dear Mr Albritton, Thank you for the wonderful review! I will make a point to share your comments with the housekeepig staff and the rest of our team! More

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Additional Information about Courtyard by Marriott Austin Airport

Address: 7809 East Ben White Boulevard, Austin, TX 78741
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Airport 3*
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Courtyard Austin Airport
Austin Courtyard
Austin Marriott

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