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Courtyard by Marriott Austin Airport

3.0 of 5 7809 E. Ben White Blvd, Austin, TX 78741
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Courtyard by Marriott Austin Airport
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Courtyard by Marriott Austin Airport
Courtyard by Marriott Austin Airport
Courtyard by Marriott Austin Airport
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325 reviews from our community

Traveler rating
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    31
    11
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This was pretty much an average Courtyard, nothing special. They are having some renovations done on the hotel and I did appreciate an email in advance notifying me of that. The staff was average, nothing to write home about. I did have an issue when I went to check-out – there was no one there! It was early in the... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. I am sorry to learn that you did not receive a receipt when you left. I would be happy to send you a copy and to discuss your other concerns in more detail. Please feel free to contact me at 512 386 7464 or directly at jon.legalos@whitelodging.com. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was great. There were great breakfast places around and near by so that was convenient. The hotel rooms were spacious and well kept or at least the one we stayed in was. It was kinda cool because it is close to the airport so you can see the planes taking off and landing. The only complain I have... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. We hope to see you again soon! More 

Irving, Texas, United States
Top Contributor
71 reviews 71 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The only negative thing is that they have a park & fly program and a lot of cars are there. But the hotel is superb. Several amenities and the rooms are great. Very clean and very close to the airport.

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay, I was happy to learn you enjoyed your time with us. As you surely noticed we are in the process of a renovation. One of the unfortunate side effects of the project is the temporary loss of some parking spots. I am sorry that this created an inconvenience for you.... More 

Austin, Texas
Top Contributor
75 reviews 75 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My sister was visiting and needed to stay at an airport hotel due to her extremely early international departure the next morning so we hung out together. There IS an airport shuttle and you'll just want to confirm your pickup time with the front desk. Breakfast area in the lobby and a small bar area in the TV lounge with... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! As you probably noticed we are undergoing a renovation of our public areas and guest rooms. When complete our guests will enjoy an almost entirely brand new hotel, including The Bistro featuring Starbucks beverages and seven day per week evening food and bar service. We appreciate all our friends from the General Aviation side... More 

2 reviews
3 of 5 stars Reviewed December 11, 2014

I primarily stay at Marriott properties and this Coutyard, with or without construction, is below average in my book. The bartender was eating takeout mexican at 8:30 when I had strolled downstairs to have a drink and dinner (which ended up being somewhere else). The sad excuse for a dinner menu highlighted a "summer salad" in December. The manager sent... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay and for providing candid feedback. We take our guests' comments seriously and will bring the issues you mention to the attention of the appropriate members of our team. We pride ourselves on delivering exceptional service to our guests, and I am sorry to learn that was not your experience. I... More 

Chicago, Illinois
Top Contributor
746 reviews 746 reviews
344 hotel reviews
404 helpful votes 404 helpful votes
2 of 5 stars Reviewed December 3, 2014

As a business traveler, I expect an airport hotel will run an airport shuttle. That's kind of the reason for staying at an airport hotel--proximity and transportation to the airport. You can imagine my surprise, then, when I called this hotel after a 1a arrival into AUS and was told (without apology) by the person on the phone that "we... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the candid review. I am sorry to learn that there was some confusion regarding our shuttle service. We operate this complimentary service from 4 AM to 11:30 PM seven days per week. In order to best serve the needs of our guests, the shuttle runs every 30 minutes from 4 AM to noon , then on demand.... More 

Sugar Land, Texas
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

Looking for a hotel on a recent trip to Austin and found this treasure. This Courtyard is located by the Airport. Easy into downtown Austin and easy back home. Lots of parking with lights. The staff was very nice. Went to Austin to look at colleges on the busy Formula 1 weekend and although the staff at Courtyard was busy... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the wonderful review! We look forward to seeing you again on your next visit. More 

Hurst, Texas
Top Contributor
92 reviews 92 reviews
26 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed October 26, 2014

My husband and I did a random selection for a 4 star South Austin Hotel on Priceline and were placed at this hotel. I would have rated it 3 1/2 stars. The rooms were typical of all the hotel chains being built these days. It is basically a rectangle and not "quaint", "romantic" or "charming" nor spacious enough to rate... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to write such a lengthy review! While Courtyard by Marriott as a brand does not offer complimentary breakfast, we do offer rates that include breakfast, although these are generally not available when booking through the name your own price option on the service you used. I am a little confused by your comments on... More 

Dubai, Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 24, 2014

Easy access to the airport, at a close distance nice set up & friendly atmosphere, rooms are of a good size & the food is good, if in a hurry to get to the airport, this is your place. the restaurant set up is good, the cookies & the free coffee make a great wake up call when you need... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! We hope to see you again on your next trip. More 

College Station, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2014

We found it to be convenient location a for our relatives who flew into Austin and visited us in College Station and then returned the night before for their flight out. It was a nice spacious room and front desk service was both helpful and informative. The room was equipped with a fridge which was convenient for my relatives who... More 

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! We hope to see you again on your next trip. More 

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Additional Information about Courtyard by Marriott Austin Airport

Address: 7809 E. Ben White Blvd, Austin, TX 78741
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Airport 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Courtyard Austin Airport
Austin Courtyard
Austin Marriott
Hotel Style:
#6 Green Hotel in Austin
#24 Business Hotel in Austin
#42 Family Hotel in Austin

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