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Courtyard by Marriott Austin Airport

3.0 of 5 7809 E. Ben White Blvd, Austin, TX 78741
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Courtyard by Marriott Austin Airport
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Courtyard by Marriott Austin Airport
Courtyard by Marriott Austin Airport
Courtyard by Marriott Austin Airport
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322 reviews from our community

Traveler rating
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    30
    11
    3
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52
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155
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Top Contributor
75 reviews 75 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

My sister was visiting and needed to stay at an airport hotel due to her extremely early international departure the next morning so we hung out together. There IS an airport shuttle and you'll just want to confirm your pickup time with the front desk. Breakfast area in the lobby and a small bar area in the TV lounge with... More 

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

I primarily stay at Marriott properties and this Coutyard, with or without construction, is below average in my book. The bartender was eating takeout mexican at 8:30 when I had strolled downstairs to have a drink and dinner (which ended up being somewhere else). The sad excuse for a dinner menu highlighted a "summer salad" in December. The manager sent... More 

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Washington DC, District of Columbia
Top Contributor
729 reviews 729 reviews
339 hotel reviews
393 helpful votes 393 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As a business traveler, I expect an airport hotel will run an airport shuttle. That's kind of the reason for staying at an airport hotel--proximity and transportation to the airport. You can imagine my surprise, then, when I called this hotel after a 1a arrival into AUS and was told (without apology) by the person on the phone that "we... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the candid review. I am sorry to learn that there was some confusion regarding our shuttle service. We operate this complimentary service from 4 AM to 11:30 PM seven days per week. In order to best serve the needs of our guests, the shuttle runs every 30 minutes from 4 AM to noon , then on demand.... More 

Sugar Land, Texas
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

Looking for a hotel on a recent trip to Austin and found this treasure. This Courtyard is located by the Airport. Easy into downtown Austin and easy back home. Lots of parking with lights. The staff was very nice. Went to Austin to look at colleges on the busy Formula 1 weekend and although the staff at Courtyard was busy... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the wonderful review! We look forward to seeing you again on your next visit. More 

Hurst, Texas
Top Contributor
92 reviews 92 reviews
26 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed October 26, 2014

My husband and I did a random selection for a 4 star South Austin Hotel on Priceline and were placed at this hotel. I would have rated it 3 1/2 stars. The rooms were typical of all the hotel chains being built these days. It is basically a rectangle and not "quaint", "romantic" or "charming" nor spacious enough to rate... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to write such a lengthy review! While Courtyard by Marriott as a brand does not offer complimentary breakfast, we do offer rates that include breakfast, although these are generally not available when booking through the name your own price option on the service you used. I am a little confused by your comments on... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 24, 2014

Easy access to the airport, at a close distance nice set up & friendly atmosphere, rooms are of a good size & the food is good, if in a hurry to get to the airport, this is your place. the restaurant set up is good, the cookies & the free coffee make a great wake up call when you need... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! We hope to see you again on your next trip. More 

College Station, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2014

We found it to be convenient location a for our relatives who flew into Austin and visited us in College Station and then returned the night before for their flight out. It was a nice spacious room and front desk service was both helpful and informative. The room was equipped with a fridge which was convenient for my relatives who... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! We hope to see you again on your next trip. More 

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 1, 2014

I arrived on September 22, 2014, and all was well. The following morning I left the property at about 7:30 AM and didn't return until approximately 8:30 PM. Upon my arrival and return to the room I saw that he bed had not been made and the bathroom not cleaned; it was just as I had left it earlier in... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay and for the feedback. Our policy is to clean every room every day unless our guest requests not to be disturbed. It appears that we dropped the ball in your case, and I offer my sincere apology. We will make a point to use this incident as a training tool... More 

1 review
5 of 5 stars Reviewed September 25, 2014

friendly staff and clean rooms. Jennifer at the Bar was awesome, great personality and very entertaining. Doesn't matter if your from South Cackalacky, Wackity Wacco or South Philly you'll enjoy a stay here.

Was this review helpful? Yes
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thanks for the great review! Jen is a wonderful bartender and we are fortunate to have her as part of our team! More 

Chicago
Top Contributor
103 reviews 103 reviews
73 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 16, 2014

What was good? I got early check in!! The room, the breakfast, the customer service, the shuttle (!), nearness to airport. The room was big with fridge and microwave. Quiet. Fitness room was small, but I always got a machine. Personal TV on fitness equipment. There was a decent sized indoor pool. There was really nowhere outdoors to take a... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the detailed review! I am glad to learn that you enjoyed your time with us. The immediate area does not offer mnay upscale dining options within walking distance. Our shuttle service will provide transportation to points within 2 miles of the hotel, however. The front desk is always available to make restaurant recommendations and downtown Austin has... More 

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Additional Information about Courtyard by Marriott Austin Airport

Address: 7809 E. Ben White Blvd, Austin, TX 78741
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Airport 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Courtyard Austin Airport
Austin Courtyard
Austin Marriott
Hotel Style:
#5 Green Hotel in Austin
#25 Business Hotel in Austin
#39 Family Hotel in Austin

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