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Courtyard by Marriott Austin Airport

#48 of 191 Hotels in Austin
Certificate of Excellence
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7809 E. Ben White Blvd, Austin, TX 78741
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Courtyard by Marriott Austin Airport
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Courtyard by Marriott Austin Airport
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342 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ossining, New York
Top Contributor
54 reviews 54 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed for one night in this hotel and had no problems. The receptionist was very friendly and the hotel was very clean. The shuttle drove me to the airport on time in a clean van. Staying at this hotel for an easy commute to the airport is Recommended.

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Raleigh, North Carolina
Top Contributor
251 reviews 251 reviews
39 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff is fantastic, the service outstanding, and the hotel just completed a total renovation. Close to the airport and not far at all from downtown - completely encourage staying at this property.

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thanks for the rave review! We are very proud of our team, and we agree that our location is convenient to downtown, without the downtown rates! We hope to see you again soon! More 

NJ
Top Contributor
112 reviews 112 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a business hotel: functional, clean, and relatively efficient but nothing to write home about. There is also nothing around. If you don’t have a car, you are literally stuck. One option was to go back to the airport and take the Austin Airport Flyer 100 into downtown. The last stop is the University of Texas. The fare is... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your recent stay. We aim to exceed our guests' expectations in every way, and for those areas in which we fell short for you I offer a sincere apology. We will address the issues you raised with the appropriate members of our team. We will make a specific point to pass on... More 

Killeen, Texas
Top Contributor
107 reviews 107 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed one night while on a date night and asked for a room close to the pool because I saw on their website they have a hot tub. Well, when we checked in, we were not told the hot tub was drained and closed! Our room was on the first floor, directly next to the pool... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

I am very sorry to learn of the issues you faced during your stay. Our hot tub is sadly gone forever. Our website has recently been modified to reflect this, I regret that your reservations were booked during the transition. Thank you for bringing these issues to my attention. We will address each of them with the appropriate members of... More 

Connecticut
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited last week for the second time (we stayed last year as well fir Moto GP). We loved our beautiful king suite with a great view of the city and the sunset. Again we took advantage of the hotel's convenient location to downtown and COTA. The hotel had a major renovation since last year. I loved the new bistro... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the great review! Our renovation includes the GoBoard, an interactive display that is full of information about the local area, including attractions, restaurants, and shopping. Printable maps are available at the touch of a finger! I am glad to learn that you enjoyed your stay, and look forward to seeing you again soon. More 

Marion, Iowa
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

I stayed here the night before an early flight home. It's very close to the airport, but still quiet. There is shuttle service to the airport as early 4:00am. My room was very clean, and bed and couch were very comfortable. I would certainly stay again the next time my itinerary calls for it.

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. Our complimentary shuttle service operates from 4 AM to 11:30 PM seven days per week. We appreciate your positive feedback and look forward to seeing you again on your next visit! More 

Brentwood, Tennessee
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

Nothing fancy here; just a good and clean place to stay. 15 minutes tops to downtown as long as traffic is not too bad (it is usually bad); 5 minutes to the airport. I have stayed here several times, and the stay has always been good.

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for the kind remarks. We work hard to provide our guests with the cleanest and friendliest hotel possible, and it is great to hear you enjoyed your time with us. We hope to see you again soon. More 

Houston, TX
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed at this hotel during a quick weekend trip to Austin for a SXSW event. Had no problems. Noise level was not an issue. Even thought it is considered a airport location, it was convenient and only took a short amount of time to reach my daytime destinations. The property has been renovated recently and apparently some is still... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Than you for the great review! We have just completed a full renovation of our guest rooms and public spaces. The continental breakfast you mention was a temporary offering due to the renovation. We now offer The Bistro, featuring cooked to order breakfast, Starbucks beverages, dinner options, and a full bar seven days per week. We hope to see you... More 

Bellmore, New York
Top Contributor
196 reviews 196 reviews
32 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 20, 2015

This hotel is in a nice but overcrowded location. There must be 8 hotels within the access road for I 35. All clustered together they are close to the airport and always crowded. This Courtyard is fairly typical of the new styling with a downstairs Bistro in lieu of a full service restaurant. Starbucks products are served 24/7 as well,... More 

Was this review helpful? Yes 1
Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to provide feedback about your stay. We appreciate the kind remarks, and will make a point to share them with our team! We hope to see you again on your next visit to the area. More 

San Antonio, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2015

When I first arrived, I was fit to be tied as the room that I had reserved and guaranteed was not available. My husband moved furniture around and got things situated and Marriott customer care figured out where the problem happened. We were there for an event at the racetrack and this location makes it really easy to get to.... More 

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Jon L, General Manager at Courtyard by Marriott Austin Airport, responded to this review

Thank you for taking the time to review your stay. I am happy to learn that Kristin was able to help resolve the issue you experienced. Our renovation is just days away from being 100% complete. Our Bistro, featuring Starbucks beverages is now open 7 days per week and also offers evening food service and a full bar! We look... More 

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