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Super 8 Motel Austin Downtown


Hotel class 2.0 of 5
1201 North I-35, I-35 and 12th Street, Austin, TX 78702
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Reviews you can trust

72% Do not recommend
2.0 of 5 stars 21 reviews
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1 of 5 stars
rachael_reckless   1 contribution
austin
Mar 2, 2010 | Trip type: Couples

I woke up about 3 minutes till checkout and decided I wanted to sleep in. So I decided to get the room for another night. I called the office at 12:01 to see if the room was available. The front desk/manager started yelling at me because check out was at 12:00! So as rude as he was, I went to... more

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2 of 5 stars
Conovela08   71 contributions
Chicago, Illinois
Dec 14, 2009 | Trip type: Business

So, this a motel, right? This a motel in TX, ok. But I have to say, that while I did not experience the terrible customer service that others were ranting about, this place was a little scary when staying there alone the first night. Walls are thin, agreed. And the locks on the doors seem easily manipulated. Also, I definitely... more

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3 of 5 stars
myhomenm   12 contributions
Albuquerque, New Mexico
Nov 18, 2009 | Trip type: Couples

Ok for a couple nights. Great location, very near 6th street downtown and capitol building. Cheap cab ride to airport. Complaint: baby crying in an adjacent room for about 3 hours in the dead of night, walls were very thin. more

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1 of 5 stars
mfdco   1 contribution
Colorado
Oct 27, 2009 | Trip type: Friends getaway
1
person found this review helpful

The general manager of this hotel might be the worst thing about an otherwise terrific town. My friend and I were in town for a chartiy bike race, flying in from different cities. But his flight was delayed, and he had booked the room. So he tried to add my name so I could check in, which led to the... more

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1 of 5 stars
katze66   4 contributions
Liberty,Texas
Jul 27, 2009 | Trip type: Family

We booked a "Suite", 3 QS beds - what a disappointment ! The carpet, furnitures were old and dirty, the room smelly and the bathroom stinky. Pool was green and could not be used. A/C rattling loud and all night noise from people hollering and cussing on their cellphones right in front of our door and window - it was... more

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1 of 5 stars
cantfindaname033   1 contribution
Phoenix, AZ
Feb 3, 2009 | Trip type: Friends getaway

When we went to check in we found out that my friend had accidentally hit the "submit" button twice on the reservation and we had 2 rooms. Before we could even say that it was a mistake the manager came out screaming at us telling us we have to pay for 2 rooms, no refunds, waving a piece of paper... more

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1 of 5 stars
bryanandmeg   1 contribution
bryanandmeg
Jan 23, 2009 | Trip type: Business

The owner/GM of this hotel is very rude - he is not accommodating at all! The young woman I initially called and spoke with on the phone was very kind and professional. When I called to change my reservation a few days later and spoke with the general manager, this man was rude and was YELLING at me on the... more

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2 of 5 stars
akwong   2 contributions
Kuala lumpur
Oct 12, 2008 | Trip type: Business, Solo travel

The hotel is ill maintain. I am having real hard time to open the room's door. It is quite noisy during the nite. The front desk lady by the name Halen is very helpful. She came up to help to open my room's door twice. Very professional young lady. more

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3 of 5 stars
Martex   13 contributions
Edinburgh, United Kingdom
Sep 17, 2008 | Trip type: Couples

We stayed here for one Saturday night on a tour of Texas from the United Kingdom. The hotel is about 20 minutes walk to 6th street. Our room was pretty much as expected for this standard of hotel - pretty worn and could have been cleaned a bit better. The pool was clean and breakfast just about adequate. Staff were... more

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1 of 5 stars
lbb4   1 contribution
Los Angeles, California
Sep 10, 2008 | Trip type: Family

The general manager named Rasik at this hotel is the rudest human being I have ever encountered in all my travels. Do not stay at this hotel! My first interaction with him was when I called the hotel directly to try and extend my stay. Big mistake! He yelled at me and started bad mouthing the operators on the Super... more

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Super 8 Motel Austin Downtown Also Known As

  • Super Eight Austin
  • Super 8 Austin
  • Austin Super Eight
  • Austin Super 8
Address: 1201 North I-35, I-35 and 12th Street, Austin, TX 78702
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