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All 191 Austin hotels

Residence Inn Austin Downtown / Convention Center

3.0 of 5 Hotel   |   300 East 4th Street, Austin, TX 78701
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Ranked #38 of 191 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
ellen0206 Charlotte, North Carolina
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270 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Top Contributor
104 reviews 104 reviews
104 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A typical Residence Inn property (no complaints though I do wish they'd upgrade the soap) ... but would give this particular outpost bonus points for location (convenient to walk to decent stuff downtown & easy in/out to freeways) as well as its staff, particularly the valet/bell guys ... who were extra helpful and super friendly. Worth a look!

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Shaker Heights, OH
Top Contributor
94 reviews 94 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice Residence Inn in the heart of Downtown Austin. The place is clean, fresh and spacious. The free breakfast was great. The staff was wonderful. Everyone I dealt with was super friendly and helpful.

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Cromito, I'm so happy that our staff made your experience an awesome one. We do everything we can to make our guests feel right at home. My team and I are looking forward to seeing you on your next trip to Austin! All the best, Andrew Scarlett Director of Operations More 

Nassau
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't say enough about this hotel- absolutely terrific. So impressed by the staff, by the cleanliness, by the helpful front desk. The hotel shares a main front desk with the Courtyard where the Convention centre is location - although check in is separate. No problem - a bit unusual but everyone bending over backwards to help with anything at all... More 

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andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Harrietlyle, I'm so glad you enjoyed your experience with the hotel. Our amazing guest services associates work hard each day and strive to show our guests with genuine care. We have some fantastic spaces on both sides of the hotel for quick meetings or just a place to hang out. I hope you are able to join us again soon!... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very clean, everyone was very nice, very close to 6th St. Stayed here over the holidays and had a blast with my family. Had 5 people in our group and booked a 2 room suite. Had fridge, stove top, and microwave so we could heat up leftovers...just perfect! The bar/grill that is in the hotel was also great! Definitely coming... More 

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andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Kimberly W, I want to take the opportunity to thank you for your loyalty to the Residence Inn by Marriott and particularly the great comments about the hotel and the amenities! I hope you truly enjoyed your experience with us and are able to join us again in the near future! All the best, Andrew Scarlett Director of Operations More 

San Francisco, California
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 25, 2015

The hotel has the advantage of being close to the Austin Convention Center Also, the hotel is connected to the courtyard. which is kind of weird. They have a bar downstairs which has decent food. The free breakfast is more than decent but not spectacular The hotel can use some renovation. The elevators are super slow. And people even take... More 

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

L B, Thank you for taking the time to review the Residence Inn downtown Austin. We did have some preventive maintenance work done on the elevators during within the past month. I am incredibly sorry that this inconvenienced you during your stay with us. We take great pride in making sure all of our guests have an amazing experience, I... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

I've stayed here multiple times for business trips. I have always received excellent service from the entire staff and they will go out of their way to help you. The hotel lobby is modern and very comfortable. The fitness center is excellent and even has a short lap pool with hot tub. I had a guest service concierge (Jill) help... More 

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Dave B, Thank you so much for the great review, particularly about Jill. I am glad you have been able to take advantage of our fitness center, pool and hot tub. I hope you are able to come back and join us again soon! All the best, Andrew Scarlet Director of Operations More 

Mojave, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 10, 2015

I stayed at this hotel in December. The hotels location is amazing.Right in the thick of it! Everyone on staff were an absolute delight to deal with. The free breakfast at Champions was delicious. From Texas shaped waffles, to country fried chicken. This is un-heard of where im from. It is centrally located to 4th, 5th, and 6th st. The... More 

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andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Celestina A, We appreciate you coming down to enjoy our Texas Hospitality all the way from Mojave, California. Our team takes great pride in delivering a great product with amazing service. It's the little things in our breakfast like the Texas shaped waffles and the country fried chicken that make the difference to our guests while they are in their... More 

Austin, Texas, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 9, 2015

Stayed here for a short in town vacation and was not disappointed. The hotel is superb, centrally located in downtown Austin, close to everything within walking distance. Breakfast was included in our rate which was also surprisingly good. One thing that was nice, every morning as we walked out of the elevator to the lobby, the staff was standing by... More 

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Treklos, I am so glad you were able to join us for a quick in-town vacation! We are centrally located in the heart of downtown so you can go walk to just about everything and enjoy the evening with out having to worry about driving home. As you saw, our team is in the lobby ready to help with anything... More 

Austin, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

My husband & I stayed here for New Year's Eve along with my brother in law & sister in law. We had an amazing time. From the valet parking when we first arrived until check out everyone was amazing and the customer service was top notch! The rooms were clean and spacious and the location of this hotel to downtown... More 

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andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Stymie123, I hope you had a great time here on NYE! It sounds like you were able to enjoy everything we have to offer with our complimentary breakfast at Champions, great locations right in the heart of downtown and of course the service from our team. Y'all should come back and visit us again once the weather warms up a... More 

Austin, Texas
Top Contributor
62 reviews 62 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 6, 2015

I stayed here for a long weekend with my husband. The hotel was sold out of one bedrooms, so we got a two bedroom. There is a kitchenette with everything you need to prepare a meal. A full size refrigerator, stove top, coffee maker, dishes, etc. There is a living area, two full bathrooms, two bedrooms and dining area. It... More 

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

3skippingtown, Thank you so much for your review on the Courtyard in Downtown Austin. We are located right in the heart of downtown with easy access to a ton of restaurants and nightlife. We do our best to keep our parking prices as competitive as possible in the area so that our guests receive the best value. We are looking... More 

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Additional Information about Residence Inn Austin Downtown / Convention Center

Address: 300 East 4th Street, Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Austin Downtown / Convention Center 3*
Number of rooms: 179
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Hotel Style:
#6 Green Hotel in Austin
#20 Romantic Hotel in Austin
#29 Business Hotel in Austin
#52 Family Hotel in Austin

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