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All 182 Austin hotels

Residence Inn Austin Downtown / Convention Center

3.0 of 5 Hotel   |   300 East 4th Street, Austin, TX 78701
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83%
Ranked #42 of 182 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
colonel14 Ware, United Kingdom
  • Reviews (224)
  • Photos (61)
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224 people have reviewed this hotel

Traveler rating
    98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Ware, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 3 weeks from May into early June on business. As this is on business I cannot comment on whether this was value for money as I did not pay. However, I must say the stay was exceptional! The hotel itself is in a fantastic location (on 4th West and Trinity) so you are a... More

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MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

colonel14, Thank you so much for taking time to share your review and for your kind words about our amazing associates. They are the heart beat of our hotels and being able to read your words will keep the energy moving! Thank you. More

Bangalore
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff here is quite friendly and professional. I spotted the supervisors doing regular checks to see everything went well and getting constant feedback from customers. Like pointed out on the other review here, the corner rooms have a great view of the city and its sky scrapers. However, there were some unclean utensils in the closet from the time... More

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

hp_bengaluru, Thank you for staying with us on your recent trip to Austin. We all appreciate your business and look forward to many return visits. I want to personally thank you for mentioning our amazing associates. They work hard each day to make our guests feel welcomed and I am pleased you were witness to their amazing efforts. I have... More

SLC, UT
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here last week in room 801. This is a corner room with great views of the Austin skyline, especially the Frost Tower. Great location with walking access to the Capitol, UT campus, 6th street, and convention center. Get an *01 room on any floor if you can. We left the curtains open all might and enjoyed the view. Service... More

Was this review helpful? Yes 1
MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

ynnej, Thank you for choosing to stay at our hotel while you explored Austin. Our team is always available to help each guest maximize their time in our city. Just a few short blocks from the hotel you will find the best restaurants, nightlife, art and attractions. I am happy you were able to enjoy Austin and look forward to... More

Clarendon Hills, Illinois
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 3, 2014

Stayed in May 2014 with another couple-we both had rooms with seating area and king size beds, as well as a full size fridge and kitchen area! I can't say enough about the service-the front desk staff was fabulous! I got blisters walking around Austin on the first day and they gave me free bandaids and blister pads-so helpful! The... More

Was this review helpful? Yes 1
MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

kskbtvkcfamily , Thank you very much for your Trip Advisor review. It means a lot to us to receive a great score from a Senior Contribution. Also, I wanted to thank you for staying with us and giving us the chance to earn your review. The team works hard on their customer service each and every day and your feedback... More

Summit, New Jersey
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

We went with the family but had 2 rooms which was good as the rooms were small but clean and comfy. It was in a great location and everyone there was really nice. Great buffet in the morning and yummy cookies at night!

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MarriottAustinDT, Guest Relations Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

regidog, Thank you for taking time to post your Trip Advisor review. On behalf of all the associates at the hotel I want to also thank you for your business. We strive to make each stay memorable and are always ready to help you get the most from your time in Austin. Thank you again. May your travels be memorable. More

Morristown, New Jersey
Top Contributor
94 reviews 94 reviews
45 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed May 19, 2014

I NEVER give a perfect review....until now. Perfect. New, clean, great location, wonderful, happy employees, amazing breakfast, .....the best Residence Inn anywhere. Anything I could criticize was perfect. Book it right now!

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

jarakus, WOW! We are flattered. Thank you so much for your kind words and for choosing to stay at our hotel. Be assured, we will not rest on our success. In fact, we will continue to work hard each and every day to be ready for the next guest arriving, going to breakfast, or looking for directions. We hope we... More

Andover, Massachusetts
Top Contributor
189 reviews 189 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 14, 2014

The somewhat larger rooms that come with the Residence Inn brand can be nice when you're travelling, even if you have no need of a kitchenette. This hotel is a short walk to 6th St., the Convention Center, and a short ride to SoCo and UT. Recommended.

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MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Matt, Thank you for sharing your review of our hotel. We are located right in the heart of Austin and our Residence Inn provides all of the features and amenities of larger hotels but we offer complimentary internet and breakfast to all of our Residence Inn guests. Be sure to let our amazing associates help you make the most out... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 5, 2014

The hotel itself is very nice, wtih a very nice lobby. The hotel staff is extremely nice and helpful. The rooms are big and spacious. The downfall would be that the walls are paper thin. I used points to get the top floor room with a view, and had I paid the $350 a night I would have been sorely... More

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MarriottAustinDT, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Julia A, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Residence Inn Austin Downtown/Convention Center. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not exceed your—or our own—expectations. I have shared your comments with our housekeeping and operations teams so we can work to improve our... More

Frankfurt, Germany
Top Contributor
86 reviews 86 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed April 18, 2014

The staff is eager to please you from the moment you walk in the door. The rooms are clean and spacious. There is a great restaurant attached to the hotel for convenient dinning. This hotel is just a few minutes walk from several great restaurants and shopping. I would definitely recommend this hotel.

Was this review helpful? Yes
MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Polishedfingers, Thank you very much for taking time to post your review and especially for your kind words about of front desk team. They take pride in meeting and greeting as many guests as possible. You will find them in the center of the lobby each and every day, providing directions, inquiring on the great dinner that a guest had... More

Plainfield, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2014

Great location close to all the restaurants, bars and businesses. Rooms are clean and roomy and staff is great. Attached on the other side is Marriott Courtyard which is odd to have essentially two hotels at the same building. I always choose Residence because it is roomier and free breakfast. Another perk is there is a Starbucks in the hotel.... More

Was this review helpful? Yes
MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Christine P, Thank you for staying with us during your recent trip to Austin. Our 2 hotel concept was the first in the nation but be on the look out as there are even 'tri-plex' hotels opening up in cities across the country. You will find these combo hotels in downtown location as they enable more choices and options for... More

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Additional Information about Residence Inn Austin Downtown / Convention Center

Address: 300 East 4th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Austin Downtown / Convention Center 3*
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Romantic Hotel in Austin #31 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 
Number of rooms
179

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