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Residence Inn Austin Downtown / Convention Center

#33 of 191 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
3.0 of 5
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300 East 4th Street, Austin, TX 78701
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Residence Inn Austin Downtown / Convention Center
Best prices for: 1 room 1 guest
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Ranked #33 of 191 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Aerika M
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281 reviews from our community

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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago

I lucked up on a last minute deal and scored a room at this hotel. From the second I walked in the door, I received unbelievable service. The rooms are great. The staff referred to me by name every time I entered or left the building. The location was perfect for SXSW. I could see the convention center from my... More 

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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed at this property for the SXSW Conference & Festival. Perfect location. Staff always greets with a smile & a warm "Hello". Very clean. Housekeeping staff even fashioned a bunny from the towels one morning! Rooms have kitchen facilities and are very spacious.

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San Diego, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location in the heart of downtown Austin. Super clean, everything seemed new. Nothing fancy, but with the Marriott brands, you know exactly what you're getting! Attached to a Courtyard, which serves a nice breakfast buffet. A block to the convention center and to the Hilton - where I was attending a conference. A block in the other direction to... More 

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Oakton, Virginia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's location next to the Austin Convention Center and just 2 blocks from 6th Street (noted music and nightlife hub of Austin) makes this a great choice for travelers. There is a restaurant/bar onsite (Champions) and breakfast buffet for Residence Inn guests is complimentary. The food was basic but decent, and there was always a lot of fresh fruit... More 

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Winter Garden, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are 6 days into our 10 day stay and I have to say that for this event (or anything held at the convention center) there couldn't be a more centralized location. The staff has been fantastic and the rooms are always attentively cleaned. The breakfast each morning has definitely been a valuable perk. It's not pushing the boundaries of... More 

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UK
Top Contributor
85 reviews 85 reviews
54 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rather than choosing this hotel myself, it was picked for me by a conference organiser, which is a new arrangement for me. That said, it seems as if I certainly landed on my feet - very convenient location for the convention centre, friendly & competent staff, clean suite in a good state of repair, comfy bed meaning a great quality... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

With a large event scheduled that had a large price tag I shipped in collateral for the event. Hotel signed for packages, then lost packages leaving me stuck. Their response: Comped night and 20K points. Thanks, but the event cost 5k and I had flown in from out of state. Disappointing handling of the situation to say the least.

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Arlington, Massachusetts
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here during the SXSW Edu conference. The hotel staff was extremely friendly and helpful, and even housekeeping went above and beyond each day. The hotel was very clean and in a great location in downtown Austin. Nearly everything was within a half mile walking distance. It's very convenient that the hotel has a bar and... More 

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New York City, New York
Top Contributor
105 reviews 105 reviews
71 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for five nights during a recent business trip. I loved that they have a real Starbucks just off the lobby and that the breakfast buffet is in the restaurant which is spacious. My room was quiet and the bed was very comfortable. The bathroom was spacious, but had very generic bath amenities. If you want conditioner, best... More 

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Norman, Oklahoma
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is also a Marriott Courtyard. The building is half Residence Inn and Half Courtyard. It is well located, staff is wonderful, and is recently updated. If you need a king bed, you will need to book the Courtyard side. The Residence Inn has only Queens. Because you are close to 6th Street, you may hear noise from outside... More 

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