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All 188 Austin hotels

Residence Inn Austin Downtown / Convention Center

3.0 of 5 Hotel   |   300 East 4th Street, Austin, TX 78701
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Ranked #33 of 188 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Dave B
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266 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel has the advantage of being close to the Austin Convention Center Also, the hotel is connected to the courtyard. which is kind of weird. They have a bar downstairs which has decent food. The free breakfast is more than decent but not spectacular The hotel can use some renovation. The elevators are super slow. And people even take... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed here multiple times for business trips. I have always received excellent service from the entire staff and they will go out of their way to help you. The hotel lobby is modern and very comfortable. The fitness center is excellent and even has a short lap pool with hot tub. I had a guest service concierge (Jill) help... More 

Was this review helpful? Yes 1
Mojave, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in December. The hotels location is amazing.Right in the thick of it! Everyone on staff were an absolute delight to deal with. The free breakfast at Champions was delicious. From Texas shaped waffles, to country fried chicken. This is un-heard of where im from. It is centrally located to 4th, 5th, and 6th st. The... More 

Was this review helpful? Yes 2
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Celestina A, We appreciate you coming down to enjoy our Texas Hospitality all the way from Mojave, California. Our team takes great pride in delivering a great product with amazing service. It's the little things in our breakfast like the Texas shaped waffles and the country fried chicken that make the difference to our guests while they are in their... More 

Austin, Texas, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a short in town vacation and was not disappointed. The hotel is superb, centrally located in downtown Austin, close to everything within walking distance. Breakfast was included in our rate which was also surprisingly good. One thing that was nice, every morning as we walked out of the elevator to the lobby, the staff was standing by... More 

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Treklos, I am so glad you were able to join us for a quick in-town vacation! We are centrally located in the heart of downtown so you can go walk to just about everything and enjoy the evening with out having to worry about driving home. As you saw, our team is in the lobby ready to help with anything... More 

Austin, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband & I stayed here for New Year's Eve along with my brother in law & sister in law. We had an amazing time. From the valet parking when we first arrived until check out everyone was amazing and the customer service was top notch! The rooms were clean and spacious and the location of this hotel to downtown... More 

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andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Stymie123, I hope you had a great time here on NYE! It sounds like you were able to enjoy everything we have to offer with our complimentary breakfast at Champions, great locations right in the heart of downtown and of course the service from our team. Y'all should come back and visit us again once the weather warms up a... More 

Austin, Texas
Top Contributor
62 reviews 62 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a long weekend with my husband. The hotel was sold out of one bedrooms, so we got a two bedroom. There is a kitchenette with everything you need to prepare a meal. A full size refrigerator, stove top, coffee maker, dishes, etc. There is a living area, two full bathrooms, two bedrooms and dining area. It... More 

Was this review helpful? Yes 1
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

3skippingtown, Thank you so much for your review on the Courtyard in Downtown Austin. We are located right in the heart of downtown with easy access to a ton of restaurants and nightlife. We do our best to keep our parking prices as competitive as possible in the area so that our guests receive the best value. We are looking... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I usually stay at only Hilton brand hotels, but in Austin they are older & expensive. Anyways this hotel has a perfect location and the staff is very helpful. Free Breakfast at Champions, pretty decent. Stay here!

Was this review helpful? Yes
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Dave V, Thank you for staying with the Residence Inn by Marriott and for leaving us a great review! Our team works very hard to deliver amazing service to every guest who walks through our doors and I am so glad you were able to experience that in the hotel as well as in Champions. All the best, Andrew Scarlett... More 

Katy, Texas
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has it all. The location in great. You can walk to restaurants and bars in the area. The staff is welcoming. The room is beautifully maintained and super comfortable. The complimentary breakfast is one of the best I have ever had at a hotel.

Was this review helpful? Yes
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Karon K, I appreciate the great review you gave us! My team and I take great pride in delivering an outstanding product with exceptional service to all of our guests. I am so glad that our culture came through during your recent stay with us in the hotel as well as our restaurant! Please come back and see us again... More 

Cambridge, MA
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had liked the Residence Inn in Tempe, AZ, so we decided to try this one with our family. We wanted to be able to cook just a bit, walk easily to lots of different attractions, and of course spend time at the Drafthouse Cinema Ritz location, a destination that warrants its own review. We expected comfort and cleanliness, but... More 

Was this review helpful? Yes
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

betsythedevine, Thank you so much for the review and for the recognition of Jill and John! They are both incredible associates of the hotel! I am glad you were able to enjoy our location and the amenities we have to offer including the complimentary breakfast at Champions! I hope we have the opportunity to serve you again in the near... More 

Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was great. Right in the center of downtown, two blocks from dirty sixth. Anything that wasn't walking distance you could rent a bike and check out. Service here was exceptional. The two young servers at the reception (I think they were interns) remembered my table AND choice of alcohol. Everything I requested I received within a timely manner,... More 

Was this review helpful? Yes
andy075, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

NatoPotato, Thank you for recognizing our interns and Ashlee! They are all amazing associates who are dedicated to making sure all of our guests have an excellent experience. I am so glad that our culture came through during your recent stay with us! I hope we have a chance to see you again when the weather warms up! All the... More 

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Additional Information about Residence Inn Austin Downtown / Convention Center

Address: 300 East 4th Street, Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Austin Downtown / Convention Center 3*
Number of rooms: 179
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Hotel Style:
#5 Green Hotel in Austin
#18 Romantic Hotel in Austin
#23 Business Hotel in Austin

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