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All 182 Austin hotels

Residence Inn Austin Downtown / Convention Center

3.0 of 5 Hotel   |   300 East 4th Street, Austin, TX 78701
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83%
Ranked #45 of 182 hotels in Austin
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Polishedfingers Frankfurt, Germany
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216 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Frankfurt, Germany
Top Contributor
74 reviews 74 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff is eager to please you from the moment you walk in the door. The rooms are clean and spacious. There is a great restaurant attached to the hotel for convenient dinning. This hotel is just a few minutes walk from several great restaurants and shopping. I would definitely recommend this hotel.

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Polishedfingers, Thank you very much for taking time to post your review and especially for your kind words about of front desk team. They take pride in meeting and greeting as many guests as possible. You will find them in the center of the lobby each and every day, providing directions, inquiring on the great dinner that a guest had... More

Plainfield, Illinois, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location close to all the restaurants, bars and businesses. Rooms are clean and roomy and staff is great. Attached on the other side is Marriott Courtyard which is odd to have essentially two hotels at the same building. I always choose Residence because it is roomier and free breakfast. Another perk is there is a Starbucks in the hotel.... More

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MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Christine P, Thank you for staying with us during your recent trip to Austin. Our 2 hotel concept was the first in the nation but be on the look out as there are even 'tri-plex' hotels opening up in cities across the country. You will find these combo hotels in downtown location as they enable more choices and options for... More

Bloomington, Illinois
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

In town for the Moto GP race weekend, and although we have stayed at the adjoining Courtyard in the past, we chose the Residence primarily for the suite style room with kitchen facilities. We had a queen one bedroom suite in the third floor overlooking the entrance driveway. Normally I would have not thought this a desirable location, but the... More

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MarriottAustinDT, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

TSUAGD, Thank you for staying with us for Moto GP. This is one of the fastest growing events in Austin and we are looking forward to more amazing Moto GP fans next year. I have shared your comments with our F&B team and will personally help them with their service steps moving forward. Again, thank you for your business and... More

Millbrook
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I started our Texas vacation here 3 nights at the end of March and had a great trip. Both this property and the attached Courtyard were full with travellers and sports teams, but you never got that impression. Easy check in, helpful staff. We took a cab from the airport $30 and then rented a car at... More

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MarriottAustinDT, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Argofan, Thank you for a great review. You hit some of the best parts of the area. Downtown Austin does happy hour better than almost any city in the world. If you are hungry and thirsty between 4:30 and 7pm there is no reason to pay full price, GREAT TIP! Lockhart BBQ is amazing, do you dare try all 4... More

Fort Worth, Texas
Top Contributor
74 reviews 74 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Residence Inn for a meeting. This was our first stay at a RI and we were pleasantly surprised. Getting there right now can be tricky with all the construction. We valeted our car but it cost us $30 for the weekend. Might park myself next time. The hotel is nice, clean. The room was great. Nice... More

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

DrDivaG, Thank you for a great 5 star review and for choosing our hotel for you recent trip to Austin. As you mentioned there are countless restaurants and nightlife right out our front door and our team will be happy to assist by offering their personal favorites and recommendations. Thank you for the kind words about our meeting and events... More

Schenectady, New York
Top Contributor
60 reviews 60 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Check in was hassle free - and I was early. I found all the staff I encountered to be notably friendly and when needed, very helpful. Service was great at all levels and i stayed 4 days. I had no difficulties with noise but I did notice the day after check in that posters had appeared in the reception areas... More

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MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Noel S. Thank you for taking time to post your review. We greatly appreciate your business and are proud you enjoyed our hospitality. With our 'heart of Austin' location we have the best restaurants, nightlife and tours within a few city blocks of the hotel. Our team is always ready to help guide you to the right location. While all... More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is combined with a Marriott Courtyard and I reserved a 2 bedroom because I was travelling with a buddy of mine. I got to the hotel at 6:15pm and there was a line to check in and only 1 girl working. She looked up and told us we could go check in on the Courtyard side because they... More

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MarriottAustinDT, General Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Brian, Thank you for taking time to share your experience with me. First, I want to extend my apologies for not having your room ready when you arrived. We take pride in our service and we obviously failed to execute to the level that one would expect. I will personally work with the team on finding ways to deliver top... More

Durham, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place was incredibly noisy at night. You could hear every door open and close on the floor, and the noise from the street was dreadful. The staff were friendly, and the continental breakfast was tasty.

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

20stravelerb, Thank you for taking time to post your review and for choosing our hotel for your visit to Austin. Your comfort is very important to us and I am disappointed we were unable to provide a perfect visit. Your feedback is extremely valuable and we will continue to work to improve our products. Today I have ask our team... More

Harker Heights, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2014

This hotel was recently renovated and is attached to the Marriott Hotel as well. They share a common area and dining facility. I thought the room was nicely decorated and it was a plus that our room had a full fridge, sink, and kitchen area. It was nice to just park and walk to the convention center across the road... More

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

Kager727, Thank you for taking time to share your experience during you recent visit to Austin. I am pleased our, larger than normal downtown, rooms and service were a perfect fit for you needs. We did look into the rattle of the closet and were able to tighten a up the rails so the rattle would be eliminated. Thank you... More

Philadelphia, Pennsylvania
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2014

Had a recent conference in Austin, and as a Marriott elite member I try to stay on property. I've grown disappointed with Courtyard's.... though they are supposed to cater to the business traveler, I just don't get that feeling anymore with lack of complimentary services for frequent guests. This time around I chose the Residence Inn (which is connected to... More

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MarriottAustinDT, Manager at Residence Inn Austin Downtown / Convention Center, responded to this review

PHLflyer S, Thank you for your review and a huge thank you for trying out the Residence Inn brand once again. Here in Austin we try to offer as much comfort and service and full service Marriott brands and we are all glad you were able to enjoy our efforts. We have taken your tip and will try to rotate... More

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Additional Information about Residence Inn Austin Downtown / Convention Center

Also Known As:
Residence Inn Austin Downtown / Hotel
Residence Inn Austin Downtown / Hotel Austin
Residence Inn Austin Downtown
Residence Inn Austin
Austin Residence Inn
Address: 300 East 4th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Austin
#23 Romantic Hotel in Austin
#30 Business Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Austin Downtown / Convention Center 3*
Official Description (provided by the hotel):
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 
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