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All 182 Austin hotels

Courtyard Austin Downtown / Convention Center

3.0 of 5 Hotel   |   300 E 4th St, Austin, TX 78701
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Courtyard Austin Downtown / Convention Center
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82%
Ranked #70 of 182 hotels in Austin
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Evelyn H Parkville, Missouri
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181 people have reviewed this hotel

Traveler rating
    57
    91
    20
    9
    4
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Parkville, Missouri
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Held a conference athis list hotel and it was a great location. Within walking distance of the 6th Street District. Hotel property was in great shape. Staff was wonderful to work with and just in general.

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Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at this hotel. Great location-check in was a breeze. Front desk staff welcoming and helpful--they have maps of Austin and are happy to answer questions about restaurants, etc. in the area. Valet parking is well-run. Free Wi-Fi works great. The Courtyard is attached to a Residence Inn--both lobbies are modern, attractive and popular places to... More

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MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review

nexttripleez, Thank you for taking time to post your TripAdvisor review about your first visit to our hotel. I am pleased that you had a great trip to Austin and that our associates were able to help you find the great restaurants and nightlife surrounding our hotel. My apologies for the actions of the group of people on your floor.... More

Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 12, 2014

I coordinate both small and large events for a national not-for-profit. My experience here was disappointing and recommend that both this and the adjacent Residence Inn (which shares the same sales staff) be avoided. Too many mistakes that affected the quality of my groups stay at the hotel and affect our bottom line in cost (if you put a $75... More

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MarriottAustinDT, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

lindal364 , Thank you for having your event with us and for letting me know where we can make improvements going forward. I have spoken with our teams and they will be taking steps to make sure our guests better understand the portion of the contracts and event orders that itemize the charges including the tax and service charges. Our... More

Houston, Texas
Top Contributor
78 reviews 78 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 9, 2014

When my mechanic called me Friday afternoon and told me he would need to keep my car for the weekend to complete repairs, that meant three things for me: first, a rental car for the weekend was in order; second, a trip to Lockhart for Barbeque as I had a rental car to absorb all the bug impacts, and finally,... More

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MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review

mr_cardholder, Thank you very much for taking time to post your review and for choosing our hotel in the heart of Austin. We are just steps away for all the best Austin has to offer. From the Alamo Draft house to great live music and amazing restaurants. I am very proud that our team took great care of you during... More

Top Contributor
56 reviews 56 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 25, 2014 via mobile

Great location. Amenities at hotel excellent and the attached sports bar great and lively. Walking distance to major entertainment sixth street and multiple places to eat and drink. Staff extremely helpful and on top of things. I did leave a pair of dress slacks which didn't surface so that is a disappointment but my error. Also had an error at... More

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MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Acieu A, Thank you very much for choosing our hotel. We are all proud that you will be recommending our hotel to your friends and family! My apologies for not being able to find your slacks and for the mix up with the bill. I am glad you gave us the chance to make things right before your departure. Your... More

Charleston, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

We recently enjoyed a long weekend at the Marriott Courtyard/Downtown with a group of friends. Entire staff was very friendly and accommodating, especially Tom the Bellman. Great location. We were also able to fit in a one day trip to San Antonio.

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MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Fred H, Thank you very much for taking time to post your review and most importantly for recognizing our amazing associates, specifically Tom. The team works hard to provide each guest with a memorable visit and I am proud this hard work was on display during your long weekend. I hope you had a great time in San Antonio but... More

Veldhoven, The Netherlands
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2014

Being conveniently located in downtown Austin, its rates are higher than similar Courtyard hotels somewhere else. The rooms are clean and tidy. I wish they had a mini fridge and a safe as well. On the 2nd floor there are good meeting rooms and a bigger than average gym located in the adjacent wing of the Residence inn. In the... More

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MarriottAustinDT, Front Office Manager at Courtyard Austin Downtown / Convention Center, responded to this review

dcg69, Thank you for taking time to post your review. The team works hard to provide the genuine care and hospitality you mention and we will continue to work hard so we are even more polished for you next visit. With over 20 pieces of equipment in the gym we are able to cater to almost all fitness levels and... More

Dallas, Texas
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2013

We enjoyed our recent stay at Courtyard over the holidays. Excellent location, good self parking (though $23 a night!), pleasant if somewhat narrow rooms, good amenities and furnishings. I love having a Starbucks in the lobby. service was quite cheerful. The health club is average,though there is a pool for kids. Pleasant stay.

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MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Herb, Thank you for staying with us and for taking time to post your review. I am glad you had a chance to interact with our amazing associates and enjoy all the amenities of the hotel. Our fitness center boasts individual TV's on all of our equipment along with free weights and a universal machine. We do have chilled towels... More

Senior Contributor
39 reviews 39 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2013

Shared lobby and overall vibe are a bit odd. Attached chain restaurant food turned out to be better than I expected. Staff and service were great. Very close to the convention center and other attractions. But there are other hotels in the area with a bit more ambiance that are close to things and in the same price range.

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MarriottAustinDT, Front Office Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Debbie, Thank you for taking time to post your review. We strive to WOW all of our guests and thank you for letting us know that we did not meet your expectations. We will continue to work hard to provide the service that we have become known for in downtown Austin. I look forward to your return so our associates... More

Atlanta, GA
Top Contributor
101 reviews 101 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 25, 2013

The Courtyard in Downtown Austin sits diagonally across the street from the convention center. It could not be more convenient if that's where your business is and the intervening intersection is stop signs (not lights), so you can get there in under a minute. Now, if you're going elsewhere in downtown Austin, you can probably walk there from the Courtyard... More

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MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Rabbit, Thank you for staying with us while in Austin and for taking time to post your review. I am please that you were able to experience our amazing associates. They work hard each and every day to ensure our guests feel at home and are able to maintain their routine when staying at our hotels. Thank you again and... More

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Additional Information about Courtyard Austin Downtown / Convention Center

Also Known As:
Courtyard Austin Downtown/ Hotel
Courtyard Austin Downtown/ Hotel Austin
Courtyard Austin Downtown
Courtyard Austin
Austin Courtyard
Austin Marriott
Address: 300 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Austin
#62 Business Hotel in Austin
#70 Romantic Hotel in Austin
#71 Family Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Austin Downtown / Convention Center 3*
Official Description (provided by the hotel):
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 
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