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Courtyard Austin Downtown / Convention Center

#53 of 191 Hotels in Austin
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300 E 4th St, Austin, TX 78701
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Courtyard Austin Downtown / Convention Center
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Courtyard Austin Downtown / Convention Center
Courtyard Austin Downtown / Convention Center
Courtyard Austin Downtown / Convention Center
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236 reviews from our community

Traveler rating
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    111
    24
    9
    6
See reviews for
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44
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90
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, NY
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for a few nights during this year's festival. Hotel was perfectly located. Walking distance to the convention center. And close to a handful of bars and restaurants as well, including Uncle Julio's and a strip including a local steak restaurant, chain wine bar and sushi place (ate at the sushi place, had the most delicious roll... More 

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Atlanta, GA
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here during SXSW and it was a lifesaver! We used a ton of Marriott points, but it was well worth it. The hotel is right in the middle of everything. Two blocks from the river, across the street from the convention center and it had its own Starbucks and restaurant. The rooms are clean, staff is super friendly... More 

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Scottsdale, Arizona
Top Contributor
108 reviews 108 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I didn't expect the hotel to be this nice. Super friendly staff welcomed me. The room and kitchenette was clean, cool and well equipped. If all hotels had this layout I would like traveling even more. Breakfast was included and was served in attached downstairs restaurant. Which I stayed longer and had time to explore more of Austin.

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The Woodlands, TX
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We planned a quick family trip to Austin for our kids' Spring Break last week, and were unaware that it was the week of SXSW. We managed to book an elusive (it turns out) room in this hotel after a last-minute cancellation. Although we were SXSW neophytes, we fully got the vibe and atmosphere because the hotel pulsed with all... More 

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Austin, TX
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't plan to sleep if you stay at this hotel for the following reasons: 1) Built next to fire station that has ambulance or truck leaving every half hour! 2) zero sound proofing 3) can hear every person in hall 4) can hear people in next room 5) garbage trucks dropping dumpsters in alley. I counted 25 dumpsters! Are you... More 

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andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

roadStarAustin_TX, Thank you for taking the time to write a review on our hotel and the particularly nice comments about the clean room. As for the noise, we do our best to keep noise to a minimum with noise cancelling drapes, vents with sound reducing insulation and we provide ear plugs. We provide white noise machines at the front desk,... More 

Prosper, Texas, United States
Top Contributor
111 reviews 111 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a trade show in February. From the time I checked in until I left, the staff was courteous, friendly, and made me feel welcomed. Management is really doing things right here! Charmee (SP?) at the front desk was especially helpful. She offered up advice and ideas on where to eat, where amenities were, and more. The... More 

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andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Scott C, Thank you so much for the amazing review and particularly the great comments about Charmae and our housekeeping team. We do our best to make sure everyone of our guests has an amazing experience. We are looking forward to you joining us again soon! All the best, Andrew Scarlett Director of Operations More 

Galveston Island, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 16, 2015 via mobile

Recent stay at the Courtyard Austin Downtown for one night. All staff were friendly & helpful - front desk, bell men, room service - everyone; staff were friendlier than some of the pricier local hotels; clean and comfortable rooms; convenient to many places & restaurants; Starbucks on property; would gladly stay again. . . sometimes it is hard to get... More 

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MarriottAustinDT, Front Office Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Linda R, Thank you for making our hotel one of your top choices when your in Austin. Our team works hard and takes pride on delivering the best service in Austin. Thank you for recognizing them for all of their daily efforts. We all hope we get the chance to entertain in the future. More 

Diamond Bar, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

Stayed here over the weekend in late January. Downtown location is close to many restaurants and public transportation makes the Soco District easily accessible. The staff here distinguishes this hotel as they are exceptionally friendly and helpful. An excellent place to stay to explore the city.

Was this review helpful? Yes 1
MarriottAustinDT, Front Office Manager at Courtyard Austin Downtown / Convention Center, responded to this review

dbtom2015, Thank you for celebrating our team. They are the most genuine people in this industry and are always available to assist guests with any need. We all appreciate your business and we hope we can be your hotel of choice when you are in Austin. Thank you!! More 

Chitre, Panama
Top Contributor
65 reviews 65 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 13, 2015

The Marriott Residence Inn Austin Downtown/Convention Center was our home for the past four days (six for me). The level of service was phenomenal! At times it was really difficult to remember that this was not a five star hotel. Yes, their service was that good. Even more astounding considering the number of interns/trainees that they have at this location.... More 

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MarriottAustinDT, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

PanamaVagabond, Thank you so much for your kind words. The team will be very proud to hear your review. They will continue to work hard to get better every day so that when you return they can provide even more detailed and personal service. We are all so happy you enjoyed your visit to Austin. May your travels be frequent... More 

Farnham UK
Top Contributor
161 reviews 161 reviews
40 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed February 12, 2015

A really great experience. Location is spot on for restaurants and shopping in Warehouse District. Lovely rooms, comfortable bright and super clean and a quiet nights sleep. The staff however were the best part of the visit. Front desk staff were just so friendly and helpful giving us advice on places to visit and directions etc... Nothing seemed too much... More 

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

TravelerFarnhamUK, I want to take the opportunity to thank you for your loyalty to the Courtyard and Residence Inn by Marriott and particularly the great comments about the team! I hope you truly enjoyed your experience with us! We are looking forward to y'all joining us again soon. All the best, Andrew Scarlett Director of Operations More 

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