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Courtyard Austin Downtown / Convention Center

3.0 of 5 300 E 4th St, Austin, TX 78701
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Courtyard Austin Downtown / Convention Center
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Courtyard Austin Downtown / Convention Center
Courtyard Austin Downtown / Convention Center
Courtyard Austin Downtown / Convention Center
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226 reviews from our community

Traveler rating
    81
    107
    24
    9
    5
See reviews for
34
42
18
86
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed for one night at the Courtyard Marriott with my wife on points. I arrived a little bit early so my room wasn't ready, I left my number for the front desk to call when I could check in. My app let me know the room was ready about an hour later, I was still having fun showing my... More 

Was this review helpful? Yes
College Station, Texas
Top Contributor
72 reviews 72 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel Staff went out of their way to be friendly and welcoming. However, they gave me a key to a room that already had somebody's personal belongings in it, so had to return to the front desk. Next room was unoccupied. She did give me a coupon for free breakfast for my trouble and the buffet was very nice. Also... More 

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Mow11, Thank you so much for the great review. I am so glad you had an opportunity to take advantage of our convenient location to all the convention center and the attractions around downtown! We are within walking distance of just about everything you might want to see. All the best, Andrew Scarlett More 

Frisco, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel at a convenient location. Noise level is high after 2am with ambulance/fire rescue crew buzzing by with loud sirens almost every 20 minutes and lasted for an hour. Would recommend using the ear plugs that the hotel provides.

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

aiveem, Thank you for taking the time to write a review on our hotel. We do our best to keep noise to a minimum with noise cancelling drapes, vents with sound reducing insulation and as you stated we do provide ear plugs. Next time you are in town, let our front desk know at check in and we will put... More 

Magnolia, United States
Top Contributor
54 reviews 54 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow wow wow! These folks go above and beyond. My rooms was immaculate and the people that I engaged were all professional and personal. In a town that is always busy and where customer service has slipped, this hotel has kept it as a daily goal. I will be giving up my stay at Hilton to make this Marriott my... More 

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Guinness C, Thank you for the amazing review and the particularly great note about the service our team provides. We do our best to make this your home away from home and personalize the service to every guest who walks through our doors. I am so happy our culture came through during your stay with us. I hope we get... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed there recently and had the best time! The staff is great and the breakfast was awesome! The best part is I didnt have to drive anywhere! Will definitely be staying again soon. The courtyard is very affordable and well maintained!

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andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

mandyjohnson75, I am so glad that our team made such a great impression on you while you were here! We have a plentiful buffet breakfast served 7 days a week and our culinary team is available to whip you up something to order as well. Hope you get a chance to join us again soon! All the best, Andrew Scarlett... More 

Grantham, United Kingdom
Top Contributor
83 reviews 83 reviews
71 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A first class hotel in the center of a beautiful city. The rooms are large and well finished with good (clean) bathrooms. Couch, excellent work area and a wonderful bed make this an ideal location for both work and pleasure. I highly recommend this location.

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

CISSPUK, Thank you so much for the "first class hotel" review! Our team here at the Residence Inn downtown Austin take great pride in delivering amazing service for every guest who walks through our doors. I hope you have the opportunity to come back and visit us again from the UK! All the best, Andrew Scarlett Director of Operations More 

Greenwell Springs, Louisiana
Top Contributor
85 reviews 85 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is right in the middle of everything, we were able to walk everywhere. They have a full bar n grill downstairs and restaurants on every corner. We enjoyed going to the Four Seasons every evening for a cocktail overlooking the Colorado River. We also enjoyed the Moonshine Grill which is a block away.

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Getgogonr, Thank you so much for the great review. I am so glad you had an opportunity to take advantage of our convenient location to all the attractions around downtown! We are within walking distance of just about everything you might want to see. Hope to see y'all again soon! All the best, Andrew Scarlett Director of Operations More 

Charleston, South Carolina, United States
Top Contributor
101 reviews 101 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 12, 2014

What a great hotel for a courtyard... seemed more like a full service. Had a room on the top floor and in the corner, so my bed had windows on both sides of the outside walls... amazing view at night. Full service Starbucks attached. Great lobby. All in all, great place to stay. Held business meeting with breakfast and lunch... More 

Was this review helpful? Yes 1
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Sean F, I am so glad that you were able to join us for some meetings! We have a full service event, catering, culinary and banquets team that do an excellent job executing events on our property from 10 people up to 200+. I hope we have the opportunity to host another one of your functions here. All the best,... More 

Lincoln, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 7, 2014

Comfortable, well located hotel which is otherwise totally boring. But great to be able to walk out to the action. I'm struggling to say the trip advisor 200 minimum words about this hotel, it is comfortable, good rooms and totally boring.......... boring, what else to say. I noticed them building a JW Marriott near by, maybe that will have some... More 

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

DouglasW832, Thank you for taking the time to write a review from your recent visit. We do our best to meet and exceed our guests expectations, and I'm sorry that the atmosphere here was not up to your expectations. I would love to learn more from your experience on how we can improve. If you have a free minute I... More 

Guayaquil
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

The Hotel is very nice and extremely well located. It has a Starbucks Cafe and a nice restaurant. It also has a well equipped gym and an indoor pool, which I think is very important. There are several nice restaurants, coffeeshops, bars and touristic attractions at walking distance. If I ever go back to Austin, which I will, I would... More 

Was this review helpful? Yes
andy075, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review

Chris O, I'm so glad you were able to join us recently! We have a full list of amenities to choose from at this hotel: gym, pool, complimentary business, Starbucks and our restaurant Champions Sports Bar. Hope you are able to join us again soon! All the best, Andrew Scarlett Director of Operations More 

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Additional Information about Courtyard Austin Downtown / Convention Center

Address: 300 E 4th St, Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Austin Downtown / Convention Center 3*
Number of rooms: 270
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Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Marriott
Austin Courtyard
Hotel Style:
#8 Green Hotel in Austin
#49 Business Hotel in Austin
#55 Family Hotel in Austin

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