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Holiday Inn Express & Suites Austin NW

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12703 FM 620 N., Austin, TX 78750
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1 room 1 adult
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Holiday Inn Express & Suites Austin NW
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40 Reviews from our TripAdvisor Community

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Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

We have stayed at this Holiday Inn Express for over seven years and we return because of the outstanding service and reliability. The staff is friendly and helpful and the location is great because it is north of Austin so we miss most of the traffic yet it is close to major highways. There is a free breakfast which is... More 

Helpful?
Thank Katiebug38
Brisbane, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 21, 2015

My friend and I stayed here for 3 nights on our 5 week road trip in October. The check in was easy and friendly and there were many car parks outside the front entrance. The hotel is in a good location out of the way of busy Austin but near the Lakeline Mall. Also a great Olive Garden with easy... More 

Helpful?
Thank Kyle M
Bangalore, Karnataka, India
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed September 2, 2015

Very good rooms and economical in rates. This lace is close to the lake line mall and some nearby short eateries. Excellent breakfast and good swimming pool. Place is close to 5miles to the lakeline metro and walkable to Lakeline Boulevard. The service staff was excellent and the check in check out process was very smooth

Helpful?
Thank arunasokkumar
1 review
5 of 5 stars Reviewed August 22, 2015 via mobile

We are at the holiday inn express on oak grove in Austin Texas near lakeway. And Shelley and Veronica were awesome and so friendly. I would stay here every time 5 stars all the way. Pool and everything was top notch. Food was great love the walk in mini bar by the lobby so cool.

Helpful?
Thank Andrew D
Dallas, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 18, 2015

Hotel tucked away from the road, so not easy to find at first. Facility was clean. Reasonably priced. Breakfast staff was engaged. Convenient to the highway and Highway 183. Will be back in the future

Helpful?
Thank Wayne S
Galveston, Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 12, 2015 via mobile

Good value and really helpful staff at the front desk. Across from the Lakeline Mall and lots of restaurants close by. Great pool and hot tub! Big room, lots of space and good continental breakfast. In August they had pancakes until midnight!!

Helpful?
Thank mmorgan72
Lansdale, PA
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 28, 2015 via mobile

Very nice hotel, clean, competitively priced, the usual "free" breakfast. Room and bathroom had generous amount of space. But... Housekeeping staff made the beds and straightened up the bathroom but did not empty or discard used water cups. Breakfast had microwave cups of oatmeal but no microwave oven could be found in the breakfast room. Water for instant oatmeal packets... More 

Helpful?
Thank Al R
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin NW, responded to this review

Dear Al R, First of all, thank you very much for your recent stay at our hotel. It’s nice to know that you regarded our rooms to be clean. On the other hand, we apologize that our housekeeping services and noise disturbance from other guests were a let down during your stay. Your feedback is highly appreciated as this helps... More 

Lincoln, Nebraska
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2015

The room was large, clean, and comfortable. I didn't use the pool or fitness center, but they seemed nice enough. Lakeline Mall is within easy walking distance, and an Olive Garden is even closer. (There's also a lovely Indian grocery store, which has inexpensive frozen meals.) The price was completely reasonable. I'd be happy to stay there again.

Helpful?
Thank Harry I
Salt Lake City, Utah
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 27, 2015

Stayed here for 3 nights on a business trip in mid-Jan. The hotel staff wasn't really going out of their way to be nice, but at the same time it's not like they were rude. The hotel itself, the grounds and the rooms were very clean, wi-fi worked well and the bed was comfortable. I really appreciate hotels that offer... More 

Helpful?
1 Thank Ruby M
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
96 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 31, 2014

Stayed here for 1 night. Hotel was clean and comfortable, front desk was helpful with dinner recommendations. Breakfast was OK, nothing special, but decent. Will stay again next time in the area for sure.

Helpful?
Thank MSP-Mike
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