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Holiday Inn Express & Suites Austin NW

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12703 FM 620 N., Austin, TX 78750
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Holiday Inn Express & Suites Austin NW
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34 Reviews from our TripAdvisor Community

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Traveler rating
    14
    14
    4
    2
    0
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9
4
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (6)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (8)
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Lansdale, PA
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very nice hotel, clean, competitively priced, the usual "free" breakfast. Room and bathroom had generous amount of space. But... Housekeeping staff made the beds and straightened up the bathroom but did not empty or discard used water cups. Breakfast had microwave cups of oatmeal but no microwave oven could be found in the breakfast room. Water for instant oatmeal packets... More 

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Lincoln, Nebraska
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2015

The room was large, clean, and comfortable. I didn't use the pool or fitness center, but they seemed nice enough. Lakeline Mall is within easy walking distance, and an Olive Garden is even closer. (There's also a lovely Indian grocery store, which has inexpensive frozen meals.) The price was completely reasonable. I'd be happy to stay there again.

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Salt Lake City, Utah
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 28, 2015

Stayed here for 3 nights on a business trip in mid-Jan. The hotel staff wasn't really going out of their way to be nice, but at the same time it's not like they were rude. The hotel itself, the grounds and the rooms were very clean, wi-fi worked well and the bed was comfortable. I really appreciate hotels that offer... More 

Was this review helpful? Yes 1
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
82 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 31, 2014

Stayed here for 1 night. Hotel was clean and comfortable, front desk was helpful with dinner recommendations. Breakfast was OK, nothing special, but decent. Will stay again next time in the area for sure.

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Forest, Virginia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

Breakfast was not nearly as varied as we have experienced in other Holiday Inns; location is difficult to find. Nice people but the room needed to be cleaner. I always check the corners of the room to see if they are clean. This needed some help. This is a poor value - very expensive in comparison to hotels we visited... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
5 of 5 stars Reviewed February 4, 2014

from warm greeting from Travis at checking, to hospitality of Adam at Manager's happy hour, treated well overall. newer hotel so everything is nice. i have stayed at a lot of holiday inn express and this one was nicer than many of them

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The Woodlands, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

Pleasant, rooms and friendly, helpful staff. Common areas are comfortable and enjoyed the complimentary breakfast. Was visiting Austin for the Special Olympics Winter Games. Many athletes and their parents stayed at this hotel. Everyone I talked with liked the hotel - especially the staff.

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 11, 2013

this was a great hotel for the money. it is located at a busy intersection in NW Austin near Cedar Park. Yet the traffic didn't bother us and the street noise was not noticeable. also only 10-15 minutes to downtown Austin. Staff was friendly, helpful and smiling whether was day, night or graveyard shifts. It served a nice complimentary breakfast... More 

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Orlando, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 8, 2013

You never know what you're going to get until you get there.....this place had it going on! Great location....near restaurants and shopping. I didn't have a car so this was important. The room was huge, with a couch, desk and table. Microwave, refrigerator and coffee pot (all clean). A well stocked pantry was downstairs with items for a quick meal.... More 

Was this review helpful? Yes 1
Birmingham, Alabama
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 23, 2013

We spent a week in this hotel & had a very pleasant stay. The front desk staff was always extremely helpful & friendly. I had material shipped to the hotel by FedEx & when it was time to send it back, the general manager personally carried 6 boxes back to a FedEx shipping location. Room was kept clean and well... More 

Was this review helpful? Yes 1
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