We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Holiday Inn Austin-Town Lake

3.0 of 5 Hotel   |   20 North IH-35, Austin, TX 78701
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Austin-Town Lake to your Saves list
Holiday Inn Austin-Town Lake
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
61%
Ranked #92 of 184 Hotels in Austin
A recent review
4 of 5 stars reviewed 2 days ago
rustinpc rustinpc
Write a Review

456 reviews from our community

Traveler rating
    118
    151
    108
    52
    27
See reviews for
78
96
37
165
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
rustinpc
Contributor
11 reviews 11 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 nights with my wife on a a weekend trip to Austin. I'd say that the one truly exceptional thing about this hotel was the service. I'd give the hotel a 3.5 rating if I could, but I'm rounding up to 4 because of the service--everyone was really friendly and accommodating. The location was also a... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to comment on your stay. We’re glad you enjoyed our property and location. I have to agree that Rainey Street is more laid back than 6th Street and it’s fortunate that it’s just a 5-10 minute walk from the hotel. Many guests have positive comments on Austin’s newest entertainment district. You may be glad... More

Bryan, Texas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I needed a room for a couple nights while in for a convention. After web browsing and calling around, I chose Holiday Inn Town-Lake. The price and reviews were attractive. And it was blocks away from Austin Convention Center. Check in was easy and friendly, even as they had a lot of activity with check ins. Its when my own... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for your glowing comments. We’re elated that we were able to get your phone back to you in short order. These gentlemen are on our overnight staff and it’s certainly good to see that they provide the kind of service and hospitality that we strive for around the clock. I’ll be sure to relay your gratitude to them. Please... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed near the end of august. Hotel was clean, friendly and a great location for my needs. I had a beautiful full from the ninth floor. The room was very clean with good water presure for the shower. Covered parking as well.

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the positive and concise review. We’ve certainly glad you enjoyed your stay. We’ll only be getting better soon as we begin our renovation this fall. We’ll start with guest rooms and continue into the spring with a complete lobby makeover. We hope you come back again soon and see what we’ve done. More

Colorado Springs, Colorado
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn on Town Lake at the beginning of this summer. The hotel was just OK. Priced way too high. Unfortunately, they have issues with their sewage ventilation and we were swamped with sewage smells all night. The building is very antiquated and probably needs knocked over and built again. I must say the location was... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We certainly regret that your stay did not meet your expectations. I’ve not seen comments on this issue to date but I’m certainly glad we were able to provide an acceptable alternative. You may be interested in our coming renovation. In November we’ll begin a top to bottom renovation that will also include updating of infrastructure as well as guest... More

Houston
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed her on business and got a large room with a view. Excellent staff and food. Free parking too. Pool overlooks the lake and you can watch the boats go by or walk the trail along the lake to the Congress Street Bridge and see the bats! Will return!

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the thouightful comments. We’re glad you enjoyed your stay. There are indeed many thing positive about our location and Lady Bird Lake is chief among them. We always encourage our staff to relay as much information as needed by our guests and are glad you had the chance to take advantage of our many amenities. Thanks again for... More

Cypress, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife, her mother and I stayed here last week and the staff and accommodations were all first class. Rachel, the front office manager, went above and beyond to find us two rooms, close together that would allow my wife and I to be close to her elderly mother even though the hotel was almost full. Danielle also was very... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you so much for taking the time to compliment our hotel and staff. Hospitality is our business and Rachael and Danielle are two of our best. We strive to provide all our guests with this same high level of hospitality and service. Please consider us your home away from home and come back and see us again soon. More

Hemphill
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed one night here in the Tower on the 12th floor with a view of the freeway. The windows seemed TOO thin to be so high... A "trip and fall" into the glass would NOT be something I would care to risk. Especially if I had children! The view was nice and although the windows seemed thin, I couldn't... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the 4 star review. We’re glad you enjoyed your stay. The windows in the North Tower may be deceiving but they are indeed thick double paned glass that helps us reduce the exterior sound. That’s why you couldn’t hear the traffic. I can tell you that since they were installed, we’ve not lost one to breakage. Although we’re... More

Kansas City
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nice. I recently stayed here in a room with a view of the lake. It was absolutely stunning. I love the decor of the room also. The staff were very nice and helpful when I checked in and out. We had no problem with noise during our stay and were so happy to be right by... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great comment. We appreciate the time you took to relay your experiences. Your stay is what we strive for with all of our guests, welcoming, convenient and comfortable. Please come back the next time Austin is in your travel plans. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, stayed 2 nights on labor day weekend. Great great location. Everything else not so much. Stayed in north tower overlooking freeway. On 12th floor. Rooms are like a pizza shape meaning they are huge towards the window but tight spaced towards the door. That included the restroom. Very small. Cleanliness of room was beyond superb. Location good.... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Yes we have a great location and thank you for staying with us for the holiday. Cleanliness is always important to our guests so we do our best to keep all our rooms tidy. Many guests enjoy the unique nature of our North Tower and we’ll be making it even better soon as we renovate the entire facility. The lake... More

Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised. After reading about it's age we didn't expect much, but our room was lovely and large. We had a king room 1414. The highway noise was just a dull white noise and we slept very well. The room clean, the front desk staff was knowledgable and helpful. It was great to have the free use of... More

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the positive comments. We’re glad you enjoyed your stay. There are indeed many thing positive about our location and Lady Bird Lake is chief among them. We always encourage our staff to relay as much information as needed by our guests and Rachael is one of the best at it. Thanks again for your input and we look... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Austin-Town Lake, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Austin-Town Lake? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, IHG, Booking.com, Orbitz, Tingo, Priceline, BookIt.com, Hotels.com, Agoda, Odigeo, TripOnline SA and Venere so you can book your Holiday Inn Austin-Town Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn

266 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (6)
Viewed
Room/suite (15)
Viewed
View from room (5)
Viewed
Dining (2)
Viewed
Pool/beach area (5)
Viewed
1:19
Videos (1)
Viewed
Other (25)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (162)
Viewed
Amenities (22)
Viewed
King Room (47)
Viewed
Pool (21)
Viewed
Restaurants and Bars (14)
Viewed
The Hotel (17)
Viewed
Two Double Beds Room (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (12)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (5)
Viewed
View from room (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Austin with
any amenities