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Holiday Inn Austin-Town Lake

3.0 of 5 20 North IH-35, Austin, TX 78701
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Holiday Inn Austin-Town Lake
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Holiday Inn Austin-Town Lake
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495 reviews from our community

Traveler rating
    127
    163
    119
    58
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, TX
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In town for the UT game and Thanksgiving weekend. It was a great location. Easy on and off 35. Rooms are clean. The hotel is a bit dated, but it was a great value. found a special offer for under $100 a night. You would do better than this for this price in the down town/UT area. Have stayedx here... More 

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Glasgow, United Kingdom
Top Contributor
51 reviews 51 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed one night while travelling through Texas with our Texan friends. The hotel was ideal for our stop handy to find. The staff gave our party adjacent rooms our room was close to the elevator but the noise didn't bother us after we had a night out on Sixth Street we slept well.

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for your kind comments about our staff and hotel. Our location does indeed provide guests with convenient access to all that Austin has to offer with most attractions just a short drive or cab ride away. Additionally, the Rainey Street area is within easy walking distance. Thanks again and please come back and see us again soon. More 

Austin, Texas
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, just step outdoors and you are able to start a walk in a good walking trail alongside water. After the walk, you can enjoy a rich breakfast in the well managed restaurant of the hotel. The staff is friendly, the room was clean with a nice view of the lake

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the great review. The Butler Hike and Bike Trail is indeed a pleasant place to take a morning walk. At 10.1 miles is encircles Lady Bird Lake on all sides. Also recently added is an elevated boardwalk along the south shore near the hotel. Come back and join us again soon. More 

new york
Top Contributor
58 reviews 58 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

The view of the lake is so outstanding, it makes some of this hotels failings. You can actually walk right out of the hotel on to the Town Lake path. It is was fantastic to sit on a bench with my 90 year old mother-in-law and watch cranes fly by. We stayed with family members for a week, rooms are... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for your kind review and for making us your home away from home in Austin. The hike and bike trail to our south and Rainey Street and downtown to our north really do give us an outstanding location. Throw in free parking and wifi and we’re simply a great value. We hope you will come back once we’ve completed... More 

Saint Louis Park, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I just returned from a 3 day trip to Austin, TX. and stayed at this hotel. The overall experience of my stay was pretty mixed bag.....the front desk staff, the housekeeping service, the bartender and the restaurant staff were all very pleasant and friendly and when something was not up to par, it was dealt with. The building itself must... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the detailed review and for your kind comments about our staff. We are indeed scheduled for a multi million dollar renovation that will hit all the points you mentioned including elevators. Our baths do not have individual fans. All vents within a column of rooms are connected to turban fans on the roof. This is the case in... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Often stayed in the facility years ago when it was bright and shiny. Had a business meeting in the downtown area this week and chose the Towne Lake for its convenience. Admittedly, the lady is showing her age, but the convenience of the location makes up for its shortcomings. A major plus is its close proximity to the Rainey Street... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for your comments. Our location is truly an asset and just keeps getting better as areas like Rainey Street and East Cesar Chavez continue to develop into major entertainment and dining areas. Our renovation is indeed scheduled to commence in April and will include enhanced lighting in the bath area in the form of lighted mirrors. We’ve heard you... More 

Top Contributor
120 reviews 120 reviews
85 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was tiny; more conducive to one bed than two but very clean. There was no light in the room's hallway which is the only other drawback. The breakfast buffet was super, but get up early, the buffet is finished at 9:30. In room fridge AND microwave as well as coffee maker. I would definitely stay here again.

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the positive comments about our hotel. Our round tower still seems to be a novelty after many years. I believe it’s the last of Holiday Inn’s round hotels that still bears the name. Actually, the breakfast buffet only closes at 9:30am on weekdays. It’s open until 11:00am on the weekends. Just FYI.. Thanks again for your comments and... More 

Colorado
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We needed a large room or two rooms - we have 4 sons- and they gave us the name your price rate! Also- very nice at check in. The cafe is handy and a nice place to sit and watch the game that was on. The rooms were clean and fresh and the bedding was so comfortable. The parking garage... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We’re elated that we were able to accommodate you family and provide all with a wonderful stay. Please come back and see us again soon. More 

Orlando, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Unfortunately the only thing this hotel has going for itself is the location. The rooms are worn, dated, loud and don't feel clean. The room that I had was connecting on both sides, you can hear the conversations next door. The windows are not properly insulated or just plain old, if you are facing the highway you can hear the... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the kind comments on our staff and we’re glad you enjoyed our location and it’s many amenities. All of our guest room windows were replaced with double paned glass in 2008 to improve weather and sound insulation. In all they are over an inch thick but we do understand that some guests are more sensitive to sound... More 

New York, New York, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Reading other reviews I felt I had to share my pleasant experience. I was greeted by Shae at the front desk who was excellent and able to accommodate my request. I booked through Priceline so I can't complain about the price. The bed was comfortable with an amazing few, free parking, and decent bar. Microwave, coffee maker, iron and board,... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Yes, Shae is outstanding and gives our guests the kind of positive first impression and Texas hospitality we want to provide every guest. Although we don’t advertise the hotel as a downtown property, we are classified that way on numerous website that we don not control. Access is pretty easy though, By cab, it’s a $5-7.00 ride depending on the... More 

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Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
Hotel Style:
#67 Business Hotel in Austin

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