I stay here everytime I travel to Austin on business because the front desk staff are hands down the friendliest in Austin. They are professional and accommodating and always help me with little requests. Michael Scott is a very distinguished, helpful, professional and friendly front desk gentleman. I thought he would be sick of me asking for help but he... More

Good hotel in Austin with a very friendly staff. The rooms are adequate and clean and for the price, this is a good choice. The hotel is located on Lady Bird Lake, with access to trails along the river. This is an excellent place for running, walking and bike riding. There is also a kayak rental on site. The hotel... More

I enjoyed my stay at your hotel. Check-in was a breeze with very friendly and helpful staff. It only took a few minutes and I was off. My room was nice and clean and well lit. I was so glad to lay down in that big ol' bed! The big screen TV was nice with lots of channels, especially the... More

Good location for downtown Austin. Easy to get to and very convenient & helpful shuttle bus. Watch out for rush hour traffic! Breakfast could have been better. Showering in the dark was a challenge but light was eventually fixed - just a shame the cover was not correctly fitted after. Old style a/c unit in room was quite noisy. Overall,... More

I don't understand why Holiday Inn did so much work to reinvent itself with the Holiday Inn Expresses and still leaves this place open. It's an old hotel, hallways have an odor, elevators have an odor, hallway carpets are not clean, elevators are so old that they look dirty even if they're clean, coffee cup in the restaurant had someone... More

I would like to thank Jesse, the Front Office Manager, for a job well done!! I travel extensively and am a very light sleeper. Upon check in I had a room that connected to another and being the light sleeper I am I needed to change rooms. Being a Friday afternoon in a popular hotel it was quite full but... More

Stayed here to attend a training that was in close proximity to the hotel. I'm not that familiar wtih Austin, but it was near the training center and all the comments on tripadvisor about the proximity and view of the lake were appealing. The rooms were clean, but the property could use updating. The garage is attached to the lake... More

With two queen-sized beds, this room is fine for two travellers (but you could squeeze a few more in if your budget is tight). The room was fairly small otherwise, but suits the purpose - sleep and clean-up for the next day's festivities. The shower and toilet were separate from the sink so the facilities aren't completely tied up each... More

The staff & hotel are the bomb! I needed some special scanning done so I could e-mail field dims to my shop in Utah. I told them it was a lot of scans, they did not hesitate & hooked me up. The job can continue & I can relax..... The atmosphere & food in the restaurant and bar are most... More