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Holiday Inn Austin-Town Lake

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20 North IH-35, Austin, TX 78701
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1 room 1 adult
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Holiday Inn Austin-Town Lake
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618 Reviews from our TripAdvisor Community

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Wimberley, Texas
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This location is perfect! It's easy to get to, easy to park, right on the lake and within just an easy walk to Rainey Street, where several hip bars and restaurants await. The restaurant and bar are beautiful, though we only stayed one night and didn't have time to check either one out first hand - we sure will our... More 

Helpful?
Thank ladydiholmes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks a bunch for the great review. Your experience is what we strive to provide each and every guest. Yes our location is just getting better and better with the umprovements along the hike and bike trail along with the new and vibrant Rainey Street Entertainment District. It’s come a long way in just the last few years. We’re glad... More 

Little Rock, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel has been an Austin Landmark since the late 70's... they just remodeled their guestrooms and they did a great job! It has an upscale feel to it. Service was great in the restaurant, bar and front desk. The GM was there on Sunday when I checked out. I can see why the staff is so attentive as he... More 

Helpful?
Thank Al S
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks so much for the great review. We’re glad you like what we’ve done to our guest rooms. Yes our GM leads by example and we appreciate his efforts to keep hospitality at the top of his list. Please come and see us again soon. More 

Dumas, Texas
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a weekend here, and was very happy with the stay. Staff was very friendly. Restaurant was good, especially enjoyed the breakfast buffet. Best part was the view of the lake from the room, watching the boats and the joggers and bikers...very cool

Helpful?
Thank safetyman79
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you so much for the positive review. We’re glad you enjoyed your stay and the amenities we have to offer. Please come back and visit us again soon. More 

Bloomington
Level Contributor
13 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here while on a business/family trip to downtown Austin. Not a luxury hotel, but a good hotel. The service was very good. The room was nice, clean, and quiet. The restaurant was usually empty. The one time we ate dinner here is rated low C.

Helpful?
Thank Glen B
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the 4 star review and your comments about our staff. Our hotel is well suited for both business and family fun. We’re located right next to the lake for hiking/biking and just a mile from the Austin Convention Center as well as a short 5 minute walk to Rainey Street. We’re glad you enjoyed your stay and hope... More 

Singapore
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Difficult to know how to rate this place. When I visited they were under renovation, with some drilling going on during the daytime, and rather shabby looking lobbies on each floor. I got a good rate because of this, and the room itself was comfortable and spacious. The hotel itself is a fifteen minute walk from central downtown and the... More 

Helpful?
Thank Philip6262
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for kind comments about our property and staff. Our renovation is progressing well and we’re 80% finished with our rooms and will begin lobby renovations in mid May and will transform the look and feel of our public spaces. We certainly are very close to Rainey Street and the walk can be clumsy. Next time speak to our front... More 

Cave Creek, Arizona
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have been staying here for business on and off over 20 years. Almost zero reinvestment in rooms and the building is a dinosaur. The location is convenient to nightlife but the hotel is a wreck. No excuse for the corporate office not refurbishing this sad hotel

Helpful?
Thank GreenChiliSmuggler
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you go relaying your comments and we regret not meeting your expectations. Actually, we’re 80% finished with the renovation of guest rooms and will begin public space renovation in mid May. We’re spending over six million on a top to bottom refit to this landmark property. We really appreciate your past patronage and hope you’ll return again soon to... More 

Washington DC, District of Columbia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

While they're under construction, our Air Conditioning unit froze up twice and the prompt and kind maintenance man used a hair dryer to melt the ice. Since the unit was so old, it happened again the next day. Its tough to travel and deal with mechanical issues causing a room to be 82 degrees. The front desk staff were uninterested... More 

Helpful?
Thank JSSknows
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a few moments to relay your comments. We are indeed upgrading mechanical features of our property along with new décor and facilities. We regret the inconvenience but appreciate the compliments to our staff. Please come back again soon and see the results of our efforts. More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 2, 2016 via mobile

We generally like Holiday Inn Express properties, but this one was pretty disappointing. Apparently they are renovating, but they chose to put us in part of the hotel that hasn't been updated. The room was small but comfortable enough. It's adequate if you're looking for a place to sleep. The parking situation is confusing.

Helpful?
Thank Jade P
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to relay your comments. Yes we are in the process of renovating the property and have completed most of our guest rooms. Public space renovation with get underway in May and will include a reconfiguration or access to guestroom and garage access that should eliminate any confusion. Thanks again and please come back and... More 

A TripAdvisor Member
4 of 5 stars Reviewed January 1, 2016 via mobile

Stayed there for a four-day Austin getaway in one of the renovated rooms. Housekeeping staff and bar staff were excellent; we actually left a $20 tip in the room which we've never done before. Will be a great hotel once the renovation is complete. The location by Rainey Street made it easy and safe to walk to the festivities.

Helpful?
Thank A TripAdvisor Member
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks so much for the great review and for recognizing our staff. Housekeepers work hard every day and certainly appreciate your kindness. Our rooms renovation is almost complete and we'll be starting on public space in mid May. Please come back soon and see our progress. More 

Hurst, Texas
Level Contributor
174 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed December 25, 2015

> Holiday Inn town lake is an old > favorite, and it's defiitely old. I've been staying here > since shortly after the north tower was completed in > 1967. My memories of it are good, and though this stay > has presented it's challenges. You won't find a more > accessible property with a view of the lake. >... More 

Helpful?
2 Thank Arnold_Ziffel
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the thorough review. We certainly appreciate your continued patronage and are elated that you enjoyed the changes and updates we’ve made. Room renovation is only the start of our overall upgrade of the property. In mid May we’ll begin a complete revamp of the public space including the business center that will be incorporated into the main lobby... More 

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