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Holiday Inn Austin-Town Lake

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20 North IH-35, Austin, TX 78701
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Holiday Inn Austin-Town Lake
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Holiday Inn Austin-Town Lake
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570 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed in a King room for one night in the North tower. The room was very clean, they must have excellent housekeeping procedures and staff, I was very impressed. I attempted to take a quick dip in the pool around 5:00 Sunday night only to learn they had already closed it for cleaning. In a Texas summer, 5:00 is... More 

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Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The things that made our stay at this Hotel Excellent are the location, the price and people. I travel to Austin somewhat frequently. This was a family trip and we wanted to be close to downtown. The facility is being remolded and shows wear & tear common to most downtown hotels that I visit. The key I look for is... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The rooms seem like the need renovations . North tower room smelled really funky. Hallways of the hotel look dingy and wall papers look like they are peeling.. Airport shuttle is included which is great! Location is great and staff is excellent.

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a few moments to relay your thoughts. We are indeed renovating and are currently working on rooms in our south tower. We should be finished and ready for our lobby renovation in early October. Thanks too for your compliments to our staff and of course our location gives our guests the best of what Austin has to... More 

Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We just checked out from a nice weekend at the Holiday Inn Austin-Town Lake. Things we really enjoyed in no particular order: 1. Location. It's not far from worthwhile places. Also, we walked to Rainey St a few times its close and has a lot of food/beverage choices. There is also a little convenience store and a few food trucks... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

You’re welcome and thanks for staying with us. We’re glad you were able to enjoy the many amenities we offer and Rainey Street has certainly blossomed into a unique and fun entertainment district just in the last couple of years. Come back soon, we’ll still have free parking and shuttle service along with brand new rooms to boot. More 

scotland
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Suited us perfectly, good size twin room. Loved the pool and free parking was fab. Location was great, so close to Rainey St and a short walk to Sixth St. The hotel was busy but not noisy. Would stay again.

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the concise review. We appreciate your input and are glad you enjoyed your stay. Come on back and see us again soon. More 

Liberty, Texas
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here several times in the past year. It is a fairly good property but not as good as it once was. One big drawback is breakfast service begins late for those who need to be somewhere early. The rooms are comfortable but a bit on the small size. the staff is absolutely fantastic and accommodating which is why... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the positive review, we’re glad you enjoyed your stay. We’re proud of our staff and the hospitality they provide to our guests. This will be shared with all of them. Yes we are renovating and have begun to work in our guest rooms. These should be complete by mid September. We’ll start on the lobby in October. Please... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had picked this hotel for three reasons: price, location and for the view and it delivered on all three. The bonuses were the fantastic front desk stuff who were only too pleased to help with free wifi instructions, how to use the free parking & even the 2am 'how do we get food' call to front desk. Also have to... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review we appreciate the compliment on our property and staff. We do have an interesting past and have been a landmark since 1967. As the only round Holiday Inn that is still a Holiday Inn, we’re proud to carry on the long tradition of service and hospitality. When Mr. Lundgren passed away several years ago, a... More 

Brasilia, DF
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place has an amazing location, walking distance to famous food trucks, and very clean rooms! AC works like magic and a very cool pool, would return with my family any day! Overlooking the lake with very nice views! Restaurant in the hotel serves good food and is well kid friendly.

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the wonderful comment and your compliments to our staff. Please come back and see us again soon. All the things you loved will still be here along with newly renovated rooms and lobby. More 

Las Vegas, Nevada
Level Contributor
158 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Apparently undergoing a remodel. Definitely not remodeled on the third floor. Has peeling wall paper, missing grout in the bathroom, carpet torn from the tack strips. Paper-thin walls allowed me to eavesdrop on the next room's conversations. Housekeeping was meticulous, that's the only thing that saved this review from being a "2". I wouldn't stay here again. No proximity to... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for leaving your observations of our property, particularly your compliments to our housekeeping department. We are indeed renovating. Guest rooms are slated to begin this week. You may have noticed the renovated corridors, this was just the first phase followed by rooms and then finally the entire lobby will be reconfigured. I must differ on the availability of... More 

Georgetown, Texas
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in the process of being updated. For the cost - you cannot beat it. It has an amazing location. Close to everything. Walk to Rainey street - a fairly new gathering area. Some rooms have views of the lake. The rooms are dated but mine was very clean. The bed and pillows were comfortable. Towels were good... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the informative review. We are indeed updating the entire property and will be starting on our guest rooms next week. All the other items you mentioned will not change and we’ll continue to offer the best service and hospitality in Austin. Come back and see us again soon. More 

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