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Holiday Inn Austin-Town Lake

3.0 of 5 20 North IH-35, Austin, TX 78701
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Holiday Inn Austin-Town Lake
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Holiday Inn Austin-Town Lake
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503 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texas City, Texas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was in the perfect location for us - within walking distance to Rainey Street! They also have free parking in the garage. The room was very clean. But the hotel (the hallways & elevators in particular) could use some updates.

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Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Booked last weekend through hotwire and man did we luck out by getting Holiday Inn Town Lake. Just a 3 minute walk to Rainey, close to the boardwalk, and great views of the lake. Shae at the front desk was very helpful during checkin/out, all the staff were very helpful and friendly. I would like to put five stars on... More 

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1 review
2 of 5 stars Reviewed 1 week ago

I recently stayed in Austin at this hotel and was there for 2 nights. The room smelled faintly of smoke when I walked in but seemed to lessen, so I didn't mention it to any staff. I spent part of the day working in my room and so no one cleaned it, but when I left for dinner, I mentioned... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to relay your observations. We certainly regret that your stay was not up to our standards. We are a 100% non smoking hotel per Austin city ordinances and charge a hefty cleaning fee if a guest smokes in a guest room. Unfortunately, some guests still choose to violate these policies. As with most hotels,... More 

1 review
3 of 5 stars Reviewed 1 week ago

3 day trip to see my daughter's cyclo cross bike team competition. I chose this hotel because this is where the team stayed. I made my reservation 3 weeks in advance and was surprised when the entire stay was immediately charged to my credit card. When I checked in I had to allow another 60.00 charge for potential incidentals. Building... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for relaying your comments about your stay. Depending on what option you chose, credit cards may be charged at the time of purchase. Our “Book early and save” rate is prepaid and is usually our lowest rate. This is the policy of most hotel chains and online booking sites. Like other hotels we authorize a nightly charge for... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: - clean, comfortable, quiet room - helpful staff - free wifi - nice gym (coin laundry next to gym) - 2 min to the beautiful Lady Bird Lake walking trail, and about 15 min walk into town - good in-house restaurant and bar (try the fajitas, delicious!!) - 15 min drive to airport - gave us early check in... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We’re glad you enjoyed your stay and had the chance to enjoy many of the amenities we offer. Please come back and join us again soon. More 

Dayton, Ohio
Top Contributor
51 reviews 51 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice Rooms, nice hotel, always good service 5 minute drive from downtown, walking distance to Rainy st. is great! (Walk to Bangers on Rainy) Free Parking is also nice. Ask for Breakfast vouchers if you did not get it with your room, sometime they will give it to you ...

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the concise and positive review. We work hard to provide every guest with the same facilities and service you enjoyed during your stay. Rainey Street is indeed a short 5 minute walk from our front door and has really blossomed into a major entertainment district. Next time you may consider our “Best for Breakfast” package that includes... More 

chetek
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lots of pros and cons to this place. Pros - got a good deal using Hotwire. Staff was very friendly from front desk to wait staff. Great location: just off of highway, about 20 minutes from airport (although a little funky to get to at first), right next to Town Lake Trail and Rainey Street. Room was clean. Plenty of... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the thorough review of our hotel. We appreciate your kind comments about our staff. We work hard every day to provide our guest with outstanding hospitality and we’re glad guests notice. Our location has always been an asset and it just seems to be getting better and better as development along Rainey Street and the east side of... More 

Oslo, Norway
Top Contributor
499 reviews 499 reviews
86 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a room with wonderful view of the lake/river in the south tower. The beds were good and everything worked - except that the heating in our room was quite noisy the first night. The water pressure in the shower could have been a bit higher but all in all the bathroom facilities were fine. Free WIFI and a... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We do indeed have some wonderful views from both towers. Our location provides easy access to all that Austin has to offer. It’s about a 15 minute walk down the hike and bike trail to downtown and roughly the same if you go directly north and down Rainey Street. This area has blossomed into a major entertainment district and is... More 

Houston, TX
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In town for the UT game and Thanksgiving weekend. It was a great location. Easy on and off 35. Rooms are clean. The hotel is a bit dated, but it was a great value. found a special offer for under $100 a night. You would do better than this for this price in the down town/UT area. Have stayedx here... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to leave you comments. We’re glad you enjoyed your stay. We are indeed updating the property starting in April. We think you will like the changes we’ll be making. Thanks again and come back and see us again soon. More 

Glasgow, United Kingdom
Top Contributor
57 reviews 57 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

Stayed one night while travelling through Texas with our Texan friends. The hotel was ideal for our stop handy to find. The staff gave our party adjacent rooms our room was close to the elevator but the noise didn't bother us after we had a night out on Sixth Street we slept well.

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for your kind comments about our staff and hotel. Our location does indeed provide guests with convenient access to all that Austin has to offer with most attractions just a short drive or cab ride away. Additionally, the Rainey Street area is within easy walking distance. Thanks again and please come back and see us again soon. More 

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Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
Hotel Style:
#69 Business Hotel in Austin

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