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Holiday Inn Austin-Town Lake

3.0 of 5 20 North IH-35, Austin, TX 78701
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Holiday Inn Austin-Town Lake
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Holiday Inn Austin-Town Lake
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507 reviews from our community

Traveler rating
    129
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    59
    28
See reviews for
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183
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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HOUSTON
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Circular plan, so the rooms are pie shaped! Rainy night, so I went to the bar for dinner, happened to be the night of the new governor's inauguration and ball. Some attendees were in the bar afterwards, I think because the price was in line with the state gov't per diem allowance. Chatted with a few. Easy to go to... More 

Was this review helpful? Yes
Mansfield, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel right next to the river with plenty of jogging trails and a lot of fun stuff to do on the river. The staff is very helpful, especially in the morning during breakfast. The hotel is right next to downtown as well.

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Orlando, Florida
Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I needed to be close to town for business and under $250. I got a $233 rate, which was very high for the product received. Pros - the lake and the view, server Leo in the hotel restaurant. Cons - dated, dated, dated; the rooms were clean but there were stains on the couch, lamp shade, bed skirt and elsewhere.... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the comments and compliments to Leo and our Housekeeping staff. We are indeed renovating the hotel from top to bottom starting in mid April. All the areas mentioned will be brand new soon and we hope you’ll come back and see the changes we’ve made. More 

Switzerland
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've stayed there before and they made some improvements. Or maybe it's just about which room you end up in. Room was big, clean, nothing falling apart and had an amazing view, as I was on the top floor. And this time I wasn't facing a huge and loud AC and apparently construction was one, no more cables in the... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking the time to relay your observations. We always appreciate the input. We are indeed on the southern end of what would be considered Downtown. If walking is for you, there are other routes not on the frontage road. A walk up the hike and bike trail will land you near the Four Seasons Hotel at Cesar Chaves... More 

Texas City, Texas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was in the perfect location for us - within walking distance to Rainey Street! They also have free parking in the garage. The room was very clean. But the hotel (the hallways & elevators in particular) could use some updates.

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

We’re glad you mentioned it.. We will be updating the entire property starting in April. Our location just seems to get better as the area around us develops. Please come back soon and see the changes we’ve made. More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Booked last weekend through hotwire and man did we luck out by getting Holiday Inn Town Lake. Just a 3 minute walk to Rainey, close to the boardwalk, and great views of the lake. Shae at the front desk was very helpful during checkin/out, all the staff were very helpful and friendly. I would like to put five stars on... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We strive to provide each and every guest with the same outstanding service you received during your stay. Yes our second elevator in the North Tower is up and running. After many years of service, it received a new hoist that necessitated a 24 hour shutdown. We apologize for the inconvenience. We’re glad we were... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I recently stayed in Austin at this hotel and was there for 2 nights. The room smelled faintly of smoke when I walked in but seemed to lessen, so I didn't mention it to any staff. I spent part of the day working in my room and so no one cleaned it, but when I left for dinner, I mentioned... More 

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to relay your observations. We certainly regret that your stay was not up to our standards. We are a 100% non smoking hotel per Austin city ordinances and charge a hefty cleaning fee if a guest smokes in a guest room. Unfortunately, some guests still choose to violate these policies. As with most hotels,... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

3 day trip to see my daughter's cyclo cross bike team competition. I chose this hotel because this is where the team stayed. I made my reservation 3 weeks in advance and was surprised when the entire stay was immediately charged to my credit card. When I checked in I had to allow another 60.00 charge for potential incidentals. Building... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for relaying your comments about your stay. Depending on what option you chose, credit cards may be charged at the time of purchase. Our “Book early and save” rate is prepaid and is usually our lowest rate. This is the policy of most hotel chains and online booking sites. Like other hotels we authorize a nightly charge for... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: - clean, comfortable, quiet room - helpful staff - free wifi - nice gym (coin laundry next to gym) - 2 min to the beautiful Lady Bird Lake walking trail, and about 15 min walk into town - good in-house restaurant and bar (try the fajitas, delicious!!) - 15 min drive to airport - gave us early check in... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We’re glad you enjoyed your stay and had the chance to enjoy many of the amenities we offer. Please come back and join us again soon. More 

Dayton, Ohio
Top Contributor
51 reviews 51 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice Rooms, nice hotel, always good service 5 minute drive from downtown, walking distance to Rainy st. is great! (Walk to Bangers on Rainy) Free Parking is also nice. Ask for Breakfast vouchers if you did not get it with your room, sometime they will give it to you ...

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the concise and positive review. We work hard to provide every guest with the same facilities and service you enjoyed during your stay. Rainey Street is indeed a short 5 minute walk from our front door and has really blossomed into a major entertainment district. Next time you may consider our “Best for Breakfast” package that includes... More 

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Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
Hotel Style:
#71 Business Hotel in Austin

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