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Holiday Inn Austin-Town Lake

3.0 of 5 20 North IH-35, Austin, TX 78701
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Holiday Inn Austin-Town Lake
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Holiday Inn Austin-Town Lake
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492 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york
Top Contributor
58 reviews 58 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

The view of the lake is so outstanding, it makes some of this hotels failings. You can actually walk right out of the hotel on to the Town Lake path. It is was fantastic to sit on a bench with my 90 year old mother-in-law and watch cranes fly by. We stayed with family members for a week, rooms are... More 

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Saint Louis Park, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I just returned from a 3 day trip to Austin, TX. and stayed at this hotel. The overall experience of my stay was pretty mixed bag.....the front desk staff, the housekeeping service, the bartender and the restaurant staff were all very pleasant and friendly and when something was not up to par, it was dealt with. The building itself must... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the detailed review and for your kind comments about our staff. We are indeed scheduled for a multi million dollar renovation that will hit all the points you mentioned including elevators. Our baths do not have individual fans. All vents within a column of rooms are connected to turban fans on the roof. This is the case in... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Often stayed in the facility years ago when it was bright and shiny. Had a business meeting in the downtown area this week and chose the Towne Lake for its convenience. Admittedly, the lady is showing her age, but the convenience of the location makes up for its shortcomings. A major plus is its close proximity to the Rainey Street... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for your comments. Our location is truly an asset and just keeps getting better as areas like Rainey Street and East Cesar Chavez continue to develop into major entertainment and dining areas. Our renovation is indeed scheduled to commence in April and will include enhanced lighting in the bath area in the form of lighted mirrors. We’ve heard you... More 

Top Contributor
115 reviews 115 reviews
82 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was tiny; more conducive to one bed than two but very clean. There was no light in the room's hallway which is the only other drawback. The breakfast buffet was super, but get up early, the buffet is finished at 9:30. In room fridge AND microwave as well as coffee maker. I would definitely stay here again.

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the positive comments about our hotel. Our round tower still seems to be a novelty after many years. I believe it’s the last of Holiday Inn’s round hotels that still bears the name. Actually, the breakfast buffet only closes at 9:30am on weekdays. It’s open until 11:00am on the weekends. Just FYI.. Thanks again for your comments and... More 

Colorado
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We needed a large room or two rooms - we have 4 sons- and they gave us the name your price rate! Also- very nice at check in. The cafe is handy and a nice place to sit and watch the game that was on. The rooms were clean and fresh and the bedding was so comfortable. The parking garage... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We’re elated that we were able to accommodate you family and provide all with a wonderful stay. Please come back and see us again soon. More 

Orlando, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately the only thing this hotel has going for itself is the location. The rooms are worn, dated, loud and don't feel clean. The room that I had was connecting on both sides, you can hear the conversations next door. The windows are not properly insulated or just plain old, if you are facing the highway you can hear the... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for the kind comments on our staff and we’re glad you enjoyed our location and it’s many amenities. All of our guest room windows were replaced with double paned glass in 2008 to improve weather and sound insulation. In all they are over an inch thick but we do understand that some guests are more sensitive to sound... More 

New York, New York, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Reading other reviews I felt I had to share my pleasant experience. I was greeted by Shae at the front desk who was excellent and able to accommodate my request. I booked through Priceline so I can't complain about the price. The bed was comfortable with an amazing few, free parking, and decent bar. Microwave, coffee maker, iron and board,... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Yes, Shae is outstanding and gives our guests the kind of positive first impression and Texas hospitality we want to provide every guest. Although we don’t advertise the hotel as a downtown property, we are classified that way on numerous website that we don not control. Access is pretty easy though, By cab, it’s a $5-7.00 ride depending on the... More 

Houston, Texas
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went to Austin to check out UT and this was the only hotel left on short notice. For $240 a night- it just isn't worth it. The parking lot is too small for the hotel so you can spend an eternity looking for a spot to park. We didn't eat there but the restaurant looked nice and clean. The... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking the time to relay your observations. I’m puzzled about your comments on our parking lot. The property features a surface lot but also has a 5 story parking garage. Sincerely, I’ve been here 5 years and have never seen it full. We’re also in the final planning stages of a complete renovation that is set to begin... More 

Charlottesville
Top Contributor
155 reviews 155 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There were some things I liked a lot about this hotel. the people at the front desk were very friendly and the location is outstanding. It's just a few feet from the lake where they have a great hiking trail around the water. There's a couple food trucks right next door, and it's a short 7 minute walk to the... More 

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todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time to leave you comments about our hotel and your compliments to our staff. This is just the kind of information we want our guests to know about the property. I discussed your transportation issues with our Front Office Manager and was told that we do not schedule pickups since arrival times will vary. I... More 

Fort Worth, Texas
Top Contributor
67 reviews 67 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly desk clerks, very helpful, first room had issues with the shower fixture and we were quickly moved to another room! Nice restaurant and good menu selection too. Ask for room overlooking the lake, much better view than parking garage!

Was this review helpful? Yes
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for your positive comments. We do indeed have a friendly staff and we strive every day to provide our guests with a home away from home for each and every visitor. Please come back and see us again soon. More 

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Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
Hotel Style:
#67 Business Hotel in Austin

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