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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area

2.5 of 5 10711 N Research Blvd, Austin, TX 78759
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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
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93 reviews from our community

Traveler rating
    71
    15
    2
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    3
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18
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fort Collins, Colorado
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars NEW

Stayed 4 nights during a recent business trip to Austin. The hotel is in a great location relative to my home office which is on 360 near 2222. There are plenty of restaurants and shopping options in the area and there is easy highway access to 183/Research, Mopac/Loop 1, and 360/Capital of Texas Highway. This property is nicely decorated and... More 

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Odessa, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a business trip. The staff was very helpful and always super polite in making our stay comfortable. We really enjoyed the relaxing atmosphere and snacks that were provided for happy hour. We will stay here again next year. Thanks again to Dominique for all of his help and just simply being such a nice young man.

Was this review helpful? Yes 1
Odessa, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

I spent three days here with two co-workers. Your Employee Dominique was absolutely wonderful. He answered all of our questions about restaurants, theaters and anything else we needed and was extremely patient with three "old ladies".

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Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here recently. I must say, i was very impressed with the hotel. it was an all around wonderful experience. Domonique was the most helpful of all. I'm not from the area, so he recommended places to shop and dinning as well. The outdoor living rooms were pretty awesome, we got to relax by the pool and watch tv... More 

Was this review helpful? Yes 1
Illinois
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a newer property very nicely maintained. This location is approx 20 minutes from downtown Austin minus any traffic. During the week, traffic can get pretty bad so plan accordingly. You cannot beat the price for the accommodations, rooms are spacious, tastefully decorated and bathrooms are large. Beds are extremely comfortable... my ONLY criticism would be regarding the sheets..... More 

Was this review helpful? Yes 2
Grant1234, General Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area, responded to this review

Thank you so much for your review of our property. I am so happy to hear that you enjoyed your stay and would stay again. I am sorry to hear you experienced some of our infamous Austin traffic, certainly our location is prime to give multiple access points to different thoroughfares, always feel free to ask our front desk team... More 

Harker Heights, Texas
Top Contributor
152 reviews 152 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When my wife and I are catching a plane out of Austin, or returning to Austin, this is our hotel of choice. It's clean, without the usual industrial odor. The staff is professional, and customer friendly. They give service, not excuses.

Was this review helpful? Yes 2
Grant1234, General Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area, responded to this review

Tony, Thank you so much for your kind words and taking the time to review us on Trip Advisor. I couldn't agree more with the title of your post, we are absolutely in the service industry not the excuse industry, and we do our best to live that mantra each and every day. Thank you so much for recognizing that... More 

Lincoln, New Hampshire
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 26, 2015

Perfect stay, clean, all new hotel, service alright. Breakfast ok (self-serve usual Hol. Inn Expr. food). Shuttle bus will take you around - only runs Mo.-Fr., and not after a certain time in the evening.

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Grant1234, General Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area, responded to this review

Thank you for all your great comments about our hotel on Trip Advisor. I am so happy to hear that we achieved a perfect stay for you, as that is our goal with each an every guest. Thank you for all your tips for other travelers and we are happy to hear you were able to utilize our complimentary shuttle... More 

Beaumont, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

I stayed at this hotel with three of my tennis girlfriends, on January 15-19, 2015. We had a king suite, connecting to a double queen room configuration (which is what we requested)! It was PERFECT!! The rooms were very clean, and the beds were very comfy, with lots of pillows! The hotel lobby was also very clean, and the staff... More 

Was this review helpful? Yes 2
Grant1234, General Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area, responded to this review

Thank you so much for your kind words on Trip Advisor. Reviews like yours mean so much to the entire team here at the hotel. In addition we always love it when people are able to give other travelers advice on our hotel, such as yours. I will be sure to share your great comments with everyone here, thank you... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
4 of 5 stars Reviewed January 17, 2015 via mobile

We stayed at the Holiday Inn Express-Arboretum Dec 29-30, 2014. This hotel seems pretty new, very clean, the room was very comfortable, and a wonderful hot breakfast with many choices. The staff was very friendly & helpful. I would highly recommend this hotel!!!!

Was this review helpful? Yes
Grant1234, General Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area, responded to this review

Sharon, Thank you so much for your kind review on Trip Advisor. Reviews like yours mean so much to the team here at the hotel and I will ensure to pass along everything you said. Thank you so much for your time and we look forward to seeing you again soon. Grant D'Entremont General Manager More 

Mumbai (Bombay), India
Top Contributor
67 reviews 67 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 9, 2015

After staying in so many hotels (holiday inns and other expensive ones) this is by far the best in every aspect. - Great value for money - Excellent lobby, cleanliness and hospitality - Nice, well kept rooms and bathrooms - Very nice fitness center with weights/mats/standing machine - Proximity to malls, cool restaurants At the price point they offer (around... More 

Was this review helpful? Yes 1
Grant1234, General Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area, responded to this review

Ashwin, Thank you so much for your great review! Having someone hold our hotel in such high regard is always a great feeling, but it means so much more when it comes from a Top Contributor and experienced traveler such as yourself. I am glad you were able to enjoy some of our hotels great amenities and that you felt... More 

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Additional Information about Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area

Address: 10711 N Research Blvd, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area 2.5*
Number of rooms: 108
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