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Sleep Inn & Suites

#29 of 191 Hotels in Austin
Certificate of Excellence
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14004 Owen Tech Blvd., Austin, TX 78728
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1 room 1 guest
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
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    (31)
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Carrollton
Level Contributor
113 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is a great little hotel. It has also become a "go to" place for us when in Austin. The location is a little tricky to get to. So I would not consider it an "easy access" hotel, but once you figure it out, it is fine. The staff are always super nice. We did not like the first... More 

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your recent review of our property. We appreciate the positive feedback, and for the opportunity to be of service to you during your stay with us again. I apologize for the coffee service problem that you experience during your stay I will follow up with management on a better solution to our coffee services. Thank you Meshele... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, new, clean hotel with a great bfast. The staff was friendly and the wifi worked well. Our room had a slight oder of a recent smoker, but that is more of an issue w a previous idiot that stayed there then the hotel. Great value for the price!!

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your wonderful comments about our hotel staff and the WIFI! We can't wait for you to come back next time you visit Austin! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night, I booked in advance with ease and checked in with ease! The staff was very friendly. The room was very clean and the bathroom was good size! Nice towels. It's weird to not have a shower curtain, but the water pressure was awesome!!!! The bed was comfy and the AC was nice and chilly.... More 

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you so much for your "Outstanding" review! I'm happy to hear that you enjoyed our breakfast and the staff appreciate your kind words. With the many hotel choices available in our city we very much appreciate that you choose us! See you soon! Meshele Ephriam Director of Sale More 

Sweetwater Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

What a stay, I really enjoyed the Sleep Inn & Suites from check in to check out the front desk staff greeted me and my boyfriend with a smile told us about breakfast with Real Egg's fresh cut fruit and gave us a snack at check in for being a elite member with choice hotels. The room was fresh and... More 

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your Wonderful Review! We are so glad you enjoyed the breakfast and the staff. We hope you will come back and see us again soon when you visit the Austin area. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 9, 2015

We wanted to visit Austin for the day and came into the hotel the night before from New Orleans. The place was just enough off of I-35 that we didn't really hear it. The place was clean, but felt a little empty like there wasn't a lot of customers. 2 stoplights down the road, there were a few places to... More 

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

We would like to thank you, for your kind review and for staying with us! I would like to personally apologize to you about the Now Open sign on the building, and our intentions was to not Misrepresent ourselves! We hope you will come back and see us again soon when you visit the Austin area. Meshele Ephriam Director of... More 

1 review
5 of 5 stars Reviewed July 8, 2015

My family had to make an unscheduled trip to Austin, TX last week because my nephew had a horrible car accident. I was able to reserve 2 nights at a very generous rate, while enroute. The rooms were clean, breakfast was good, other than construction at the entrance, the entire hotel was well maintained. Although a Hilton regular, I will... More 

Was this review helpful? Yes
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Guest, Thank you for your recent review of our property. We appreciate the positive feedback, and for the opportunity to be of service to you, during your unscheduled trip to Austin. With the many hotel choices available in our city, we very much appreciate that you chose us! Best Regards, More 

San Antonio, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

We had a 100 % great experience here. Staff, decor, room, breakfast were all superb. A first class place with moderate prices. We were treated well from the moment we arrived by every person we met who works at this hotel. We will be back!

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Guest, Thank you so much for your amazing review! I'm happy to hear that our staff goes above and beyond for our valued guest, and they really appreciate your kind words. Once again, thank you for staying with us, we look forward to seeing you again! Best Regards, More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

Very pleased overall with hotel- it was very nice. However, not happy with parking issues. Asked if we could park our motorcycles under the covered entrance- we were told "no, the manager who lives at hotel likes to park her car there" which she did for 3 straight days. Would have understood if no one was allowed to park there.... More 

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Guest, I would like to personally apologize for the Unfortunate parking incidence that you experienced during your stay with us. We continually try to do our best for all of our guest, but unfortunately sometimes we do fail. I will look into the issue that you have noted, in an attempt to correct and improve our hotel policies on... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 28, 2015

When I entered it, I noticed there were at least five hairs in the shower (on shower walls, shower curtains, outside of tub), plus the baseboards were particularly dirty. I was disappointed because I had read really good reviews about this hotel, and spent more than I personally usually spend. The front desk clerk informed me they were short-staffed on... More 

Was this review helpful? Yes 1
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Guest, I apologize for the Bathroom problem that you experienced during your stay, I will be following up on this with our housekeeping manager, to make sure that all our Bathrooms are checked properly. We look forward to having you stay with us again the next time you are in the Austin area. Best Regards, More 

Perth, Australia
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 20, 2015

On our month long trip we managed to see a fair chunk of the States. Starting from L.A. then on to Vegas, Albuquerque and then venturing through to Dallas and Austin exploring as many BBQ joints and roller coasters on the way. With their being such a high concentration of great BBQ joints in Austin, we stayed for 6 days... More 

Was this review helpful? Yes 2
MesheleE430, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review of our property, we appreciate the positive feedback, and for the opportunity to be of service to you during your stay in Austin. The staff really appreciate your kind words, thank you for all the recommendations to our hotel! Best Regards, More 

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