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Mountain Star Lodge and Hotel

3573 Ranch Rd. 620 S., Austin, TX 78738
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Mountain Star Lodge and Hotel
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72 Reviews from our TripAdvisor Community

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    23
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29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Dirty and sad. Peeling paint. Pool area very dirty. Eveything was dirty. Could tell it once was nice. Cluttered Neglected Uncaring management Cigarette butts everywhere So sad in such a beautiful area.

Was this review helpful? Yes 1
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2015

Arrived around 4:30pm for a one night stay. Had booked a suite, and was checked in quickly and without incident. When I got to my room, it was a two-queen standard room. I tried calling the front desk, but there was no answer. I returned to the office and spoke to the front desk staff, who was baffled by my... More 

Was this review helpful? Yes 4

Travelers are raving about these Austin hotels

1 review
4 of 5 stars Reviewed May 14, 2015

I have stayed in this hotel a few times in the past 2 months. I work as a travel nurse at the near by hospital. The view is quite nice and location is accessible to many things in the Lakeway area. It is an older model and family owned hotel. It is not fancy but it gives you what you... More 

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Houston
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 2, 2014

This one doesn't seem to use Expedia or Orbitz, so you may miss it, but it's a great price and reasonable accommodations. The breakfast is well-done, and the internet access is quite convenient and fast too.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

I've stayed at this hotel once better and the room was not TERRIBLE, but had a few minor problems. When I arrived it was late. My kids are 3 and 5 and the air conditioning cover was off with exposed wires, toilet had mold and ran every five minutes, the balony had TRASH all over it, and most of the... More 

Was this review helpful? Yes 1
Pearland, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 13, 2014

The front desk staff was very nice. With that said, the place is a dump and needs some real love. We stayed here years ago, it was lovely but it has gone downhill. Holes in the walls, dirty and dingy towels in the bathroom, holes in the bedding, missing lightbulbs in the bath and ceiling fan and the swimming pool... More 

Was this review helpful? Yes 3
Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 10, 2014

My family chose the Mountain Star Lodge in Austin, Texas for our reunion, June 2014. The hotel is quite pleasant and we had a great reunion arranged by my cousin who lives in Austin. Unfortunately I left three tank tops worth about $85.00 in one of the drawers. My failure. When I returned home and discovered the loss, I called... More 

Was this review helpful? Yes 1
Barksdale, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 5, 2014

Convenient Lakeway location for a family event. The front desk staff allowed us an early check in time. Our room was spacious, adequate, beds are hard, coffee was available in the room, unable to access wifi in room, breakfast was a step above continental.

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Seabrook, Texas
1 review
4 of 5 stars Reviewed October 1, 2014

This is a good hotel for the money. Not fancy, not elite. We reserved one of the suites and it was very nice. Great view of the canyon from the patio. There are several stores for necessities in the area. Staff was friendly

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Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 27, 2014

My family stayed at the Mountain Star Lodge in Austin for a wedding in April. It was not a chain hotel so we did not expect it. The Front Desk was superb. They were professional, on hand throughout our long weekend whenever we had a question, assisted with driving directions, provided additional towels as needed, knew us by name, and... More 

Was this review helpful? Yes 3
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