We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Austin - Round Rock - South

2.5 of 5
Hotel website
Hotel deals
16950 North I-35, Austin, TX 78728
Special Offer
SAVE 15% TODAY!
Extended Stay America - Austin - Round Rock - South
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #127 of 191 Hotels in Austin
A recent review
4 of 5 stars Reviewed February 8, 2015
grumpsandgranny Texas
Write a Review

44 reviews from our community

Traveler rating
    16
    11
    3
    5
    9
See reviews for
5
9
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (19)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (9)
All months
Skopje, Republic of Macedonia
Top Contributor
109 reviews 109 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed April 14, 2015

We came to this hotel after they told us that our room in the originally booked hotel was taken just because they wanted too. After we arrived in the lobby, the first surprise was that they don’t have king size bed but only two queen size, that’s not what I request and paid for. After we went to our room,... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 13, 2015 via mobile

My bed had black stuff on the sheets which made me itch for days. I explained this to the front desk and she didn't seem to really care to much. I continued to itch and on the last night explained that I couldn't stay any longer. She refused the refund. I didn't care at that moment I just had to... More 

Was this review helpful? Yes 3
Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

I spent the better part of 2 months here and I would stay again. Yes, there are some places that are a bit cleaner and offer more frills, but none can top the staff at this facility. Everyone I encountered wanted to make sure my stay was as good as they could make it. No, you don't get maid service... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 13, 2014

This hotel is a very neat hotel and i wouldnt mind staying in it every Day i visit roundrock i can really say this was a great stay and i pick extended stay over any other company. This hotel has really nice staff! Also, it is very neat from the outside and inside

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 3, 2014

I was completely surprised by how great my stay was. I had read so many reviews about this place online and was worried to stay here, but tried it anyways. To say the least I don't regret it! The front desk people were extremely nice and genuine. The room was a good size and cleaned nicely. Its an affordable place... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Round Rock - South, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding your wonderful experience with us. It is so great to read that our staff was so friendly and that your room was clean and to your liking. We are glad to know that you found us to be a great value.... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 6, 2014

The room was less than impressive. The carpet was worn and there was only one chair despite there being a small dining table and desk. The beds are firm and the bedding is cheap. I went to target and bought a cozy blanket. Customer service including maid service is terrible and unprofessional. I was staying for a week and you... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Round Rock - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you did not get housekeeping on the day it was assigned. Please accept my apology. To ensure that a situation like yours doesn't happen again, my team will be insuring that housekeeping service for our rooms gets done when guests... More 

Rockdale, Texas, Usa
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

Arrived a little early and they were able to check us in. Room was amazing! Very large, lots of room to walk and very clean. Kitchen was roomy and clean, as well. Room featured two large tables (working space), good lighting and lots of plugs. Bathroom was exceptionally clean (important!) and roomy. Hate a cramped bathroom. Bed was comfortable. But... More 

Was this review helpful? Yes
Fort Worth, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 2, 2014

I had a Late Check-In, Midnight, due to heavy traffic. Check-in was slow since their computers were down. 3rd floor room, so took the elevator which was slow and musty. Doors opened on the 3rd floor into a noisy sauna that was saturated with the smells of old burnt Currie, sweat, mildew, and vomit. Opening the door to the room... More 

Was this review helpful? Yes 2
HOUSTON
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 21, 2014 via mobile

There were no luggage carts for assistance for checking in or out , there was a dirty tub that I had to clean out before taking a shower, no complimentary shampoo, there were 3 thin pillows with no granted request for more, yapping dog a couple of rooms down. All of these things left a bad impression.

Was this review helpful? Yes
Houston, Texas
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2014

I got this hotel on hotwire and was very pleased. I wouldn't have chosen an Extended Stay after some previous experiences I've had so when I got this one I was less than thrilled but it was only for one night. I'm happy to say after my visit to this location I would give them a try again even if... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities