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All 187 Austin hotels

Extended Stay America - Austin - Round Rock - South

2.5 of 5 Hotel   |   16950 North I-35, Austin, TX 78728
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Ranked #112 of 187 Hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
Amanda9211
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40 reviews from our community

Traveler rating
    16
    10
    3
    4
    7
See reviews for
5
8
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a very neat hotel and i wouldnt mind staying in it every Day i visit roundrock i can really say this was a great stay and i pick extended stay over any other company. This hotel has really nice staff! Also, it is very neat from the outside and inside

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was completely surprised by how great my stay was. I had read so many reviews about this place online and was worried to stay here, but tried it anyways. To say the least I don't regret it! The front desk people were extremely nice and genuine. The room was a good size and cleaned nicely. Its an affordable place... More 

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Manager_11525, General Manager at Extended Stay America - Austin - Round Rock - South, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding your wonderful experience with us. It is so great to read that our staff was so friendly and that your room was clean and to your liking. We are glad to know that you found us to be a great value.... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed November 6, 2014

The room was less than impressive. The carpet was worn and there was only one chair despite there being a small dining table and desk. The beds are firm and the bedding is cheap. I went to target and bought a cozy blanket. Customer service including maid service is terrible and unprofessional. I was staying for a week and you... More 

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Manager_11525, General Manager at Extended Stay America - Austin - Round Rock - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you did not get housekeeping on the day it was assigned. Please accept my apology. To ensure that a situation like yours doesn't happen again, my team will be insuring that housekeeping service for our rooms gets done when guests... More 

Rockdale, Texas, Usa
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

Arrived a little early and they were able to check us in. Room was amazing! Very large, lots of room to walk and very clean. Kitchen was roomy and clean, as well. Room featured two large tables (working space), good lighting and lots of plugs. Bathroom was exceptionally clean (important!) and roomy. Hate a cramped bathroom. Bed was comfortable. But... More 

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Fort Worth, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 2, 2014

I had a Late Check-In, Midnight, due to heavy traffic. Check-in was slow since their computers were down. 3rd floor room, so took the elevator which was slow and musty. Doors opened on the 3rd floor into a noisy sauna that was saturated with the smells of old burnt Currie, sweat, mildew, and vomit. Opening the door to the room... More 

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HOUSTON
2 reviews
2 of 5 stars Reviewed July 21, 2014

There were no luggage carts for assistance for checking in or out , there was a dirty tub that I had to clean out before taking a shower, no complimentary shampoo, there were 3 thin pillows with no granted request for more, yapping dog a couple of rooms down. All of these things left a bad impression.

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Houston, Texas
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 13, 2014

I got this hotel on hotwire and was very pleased. I wouldn't have chosen an Extended Stay after some previous experiences I've had so when I got this one I was less than thrilled but it was only for one night. I'm happy to say after my visit to this location I would give them a try again even if... More 

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Denver, Colorado
Top Contributor
60 reviews 60 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 3, 2014

So, this was really a 2 star hotel at the most. It's so hard to really rate lower star hotels, but the minimum amount of cleanliness is still desired. You can see my photos of the pot we tried to cook in. YUKKK. I went and exchanged the pan for a "new" one, but it was still a little scary... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2014

I didn't think my stay would be all that great because of other reviews but I only needed to stay for two nights. I arrived 2 hours earlier than expected because of my flight and the lady at the front desk checked me in right away. When entering the room, it was very comfortable! The mini kitchen was clean and... More 

Was this review helpful? Yes 1
Boerne, Texas
1 review
1 of 5 stars Reviewed April 13, 2014

We were suppose to get a non smoking room but our room smelled horrible of smoke. It is also a pet hotel. My husband is allergic to dogs. There was a dog in the room next to ours and there were probably dogs in our room in the past. We were not told up front about this and my husband... More 

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Additional Information about Extended Stay America - Austin - Round Rock - South

Address: 16950 North I-35, Austin, TX 78728
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Austin - Round Rock - South 2.5*
Number of rooms: 1
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Hotel Style:
#58 Business Hotel in Austin

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