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All 187 Austin hotels

Hilton Austin

4.0 of 5 Hotel   |   500 E 4th St, Austin, TX 78701
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Ranked #54 of 187 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars Reviewed May 14, 2013
hunttx Lott, Texas
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1,246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Austin
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Lott, Texas
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2013 via mobile

This has to be the best location for downtown Austin. I am here for a conference and the meeting rooms are very well suited for us. The rooms are clean and well decorated. And the pool is very nice. Service is great at the front desk. But when it came to clean my room the cleaning man said he would... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for sharing your recent experience with us! We are delighted to hear that you enjoyed your visit and hope you will consider us once again the next time your travels return you to Austin! More

philadelphia, pa
Contributor
14 reviews 14 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 14, 2013

Great Hotel- Great staff- and Great destination place and can walk the entire city from here!!! We did everything you could possibly do and the people there were awesome. The bed at the hotel was amazing as was the pillows- happiness!

Review collected in partnership with Hilton Hotels & Resorts

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Michelleshall, Manager at Hilton Austin, responded to this review

We are so pleased to hear that you had a wonderful experience with us! Thank you for sharing your visit with us and we hope you will give us the opportunity to welcome you back the next time your travels return you to Austin! More

San Antonio, Texas, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2013

we stayed on a busy Saturday night, with weddings, graduations, and mother day's buffet. the hotel handled it all with ease, no problems with valet parking or anything else. good staff, clean and reasonable price for the area. the exercise spa area was great. my only complaint was the room temperature did not get cool enough for us (we like... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you so much for taking a moment to let us know about your recent experience. We are delighted to hear that you enjoyed your visit with us; please accept our apologies for any challenges with the room temperature. Again, thank you for sharing your feedback with us and we do hope you will consider us once again should your... More

Laramie, Wyoming
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 12, 2013

I stayed here while attending a conference. The Convention Center is right across the street, and it's two blocks from Sixth Street. Even at the conference rate, it was pretty pricey, but I guess you don't get much better in that location. The hotel is typical Hilton, but well kept up. The Liberty Tavern serves breakfast, with an omelet buffet... More

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking a few moments to share your experience with us. We are happy to hear that you enjoyed your visit and hope you will consider us once again should your travels return you to Austin in the future! More

Joplin, Missouri
Top Contributor
62 reviews 62 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 11, 2013

Once you get past the snarky receptionists who check you in and really don't care about your comfort, you'll find your room to be a pleasant oasis in the heat of Austin. It is walking distance from 6th street and the crazy's, if you're into that sort of thing. The pool area is also nice, but the attendant was snarky... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent visit. Please accept our apologies that the hospitality you experienced fell short of your expectations. We do appreciate your taking the time to let us know about the issue and hope you will consider us once again should your future travels return you to Austin! More

Rockville, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

Close to Sixth street, great music and selection of restaurants. Nice walk to see the bats, great view from room! The pool wasn't ready as originally promised, and that was a disappointment that I was told about the day before I arrived.

Review collected in partnership with Hilton Hotels & Resorts

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent visit! We are so pleased to hear that you enjoyed your stay. We would like to extend our apologies that the pool was not yet open during your visit, and are happy to report that it has now reopened and is newly renovated. We hope you will... More

Columbus, Georgia
1 review
4 of 5 stars Reviewed May 9, 2013

I enjoyed this hotel very much. It is a great location in the heart of Austin, perfect for conventions at the Austin convention center. also lots of good restaurants and bars close by. Not five stars but no where in Austin is...

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for sharing your recent experience with us - we are so glad to hear that you enjoyed your stay and hope you will afford us the opportunity to welcome you back the next time your travels return you to Austin! More

Nashua, New Hampshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2013

Ok, I could forgive them their lack of decorating taste (orange and black - possibly the ugliest carpeting I have ever seen). But, we were put in a handicapped room, which was ok but the bathroom floor flooded every time we took a shower. We both took cold showers this morning as there was no hot water. And there is... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent visit. We are sorry to hear that your stay with us fell short of expectations, and sincerely apologize for this. If you would be so kind as to contact us directly, we would like to take care of the night that you did stay with us as... More

Greenville, South Carolina
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 8, 2013

As always the location of this Hilton is great (it is just a short walk from 6th street). We stayed the night here during a quick trip to Austin. The beds were comfortable and the staff was courteous and helpful. The rooms were also very spacious and the view was nice. As long as you don’t mind outdated décor, for... More

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking a few moments to let us know about your visit. We are so pleased to hear that you had a great experience with us and hope you will consider us once again the next time your travels bring you to the Austin area! More

Geneva, IL
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 8, 2013

I stayed at this hotel/conference center back in 2011. It was a very clean and very accommodating hotel. We have a very large number of people that attended this conference, while also needing the security of our own conference rooms and ballrooms. It very big, plenty of human resources available, food was very good (southwest style). We all had a... More

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent stay. We are delighted to hear that you enjoyed your visit as well as the meeting facilites offered at the hotel. We hope you will afford us the opportunity to welcome you back the next time your travels return you to Austin! More

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Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 800
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Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel

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