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All 187 Austin hotels

Hilton Austin

4.0 of 5 Hotel   |   500 E 4th St, Austin, TX 78701
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Ranked #53 of 187 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars Reviewed July 5, 2013
Steven J Centennial, United States
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1,250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Austin
See the most recent reviews
Centennial, United States
1 review
3 of 5 stars Reviewed July 5, 2013

When an event ends and people try to return to their rooms the elevators are to slow and you may have a 10 – 15 minute wait. Our group as the primary convention hotel location seemed to voice the concern of slow elevators and they were not air conditioned elevators at the property.

Review collected in partnership with Hilton Hotels & Resorts

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking a few moments to let us know about your recent visit. We regret any inconvenience caused by the delay in elevator service time due to our high occupancy; the elevator cabs are fully air conditioned, but if many people were on the elevator at the same time, I can see where it may have seemed a... More

EU
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 4, 2013 via mobile

Overall a nice hotel with a big minus: no free wifi. You pay 15$ for 24h per device and there is no free lobby wifi access. This is not Hilton style. Liberty Taverne is a very good restaurant with top service, good food and 11 TV screens.

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent stay. We are pleased to hear that you enjoyed your visit, and while it is correct that we do have a charge for wireless Internet access in the guest rooms, our lobby does offer complimentary wifi. If this was not communicated to you, please accept our apologies.... More

Stone Mountain, United States
1 review
5 of 5 stars Reviewed July 4, 2013

The city Austin is one of America's best kept secret. I encourage you to bring your family to this beautiful city. Austin offers activities for the entire family. When you arrive into Austin, make you sure you secure lodging at the Hilton Austin Convention Center Hotel. The hotel is within walking distance of major city attractions, fine dining, casual dining,... More

Review collected in partnership with Hilton Hotels & Resorts

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Houston, United States
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2013

The Hilton was nice. Room was clean. The A/C did not work the first night but was better the second night. The pool is rather small for such a small building. I like the staff that were helpful. There was an issue with the mini bar being unstocked befor I got there and I was charged 93.00 for the person... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent visit! We are pleased to hear that you enjoyed your stay with us. Please accept our apologies for the challenges you experienced with the A/C and minibar, but we are happy that these were able to be resolved for you during your visit. Again, thank you for... More

Mem
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 30, 2013

The Hilton Downtown Austin is a nice hotel...nothing outstanding, but clean and adequate. I recently stayed at the hotel with my husband while he attended a conference. We made reservations in March for a king size, no smoking room. When we arrived very late in the evening, we were told that the hotel only had a king size, smoking room... More

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking a few moments to let us know about your recent experience! Please accept our apologies that we did not have the room type you had requested available at the time of your arrival and for the delay in housekeeping service. We are pleased to hear that our team took the time to ask about your visit... More

Toronto, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 29, 2013

A very solid property - nothing too glamorous, but it does the job. Rooms clean and above-average size if a little uninspiring. Spacious and pleasant lobby. Perfect location for exploring downtown Austin and very close to Sixth St. should you be that way inclined. All in all, you can't go wrong here.

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your visit! We are pleased to hear that you enjoyed your stay overall. We did see your comments regarding the rooms and wanted to let you know that we will be undergoing guest room renovations later this year, so we hope you will return to see the completed product... More

BOSTON, MA, USA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 27, 2013

I spent 2 nights at this hotel while I was attending a conference across the street at the convention center. The location is great and there are plenty of restaurants within walking distance (i.e. 6th Street). I tried room service and the restaurant "Liberty Tavern". Both were pretty good in terms of service and quality of the food. The hotel... More

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking a few moments to let us know about your recent experience. We are delighted to hear that you enjoyed your visit, and please accept our apologies for any issues with the vending machines. We have made sure this issue has been corrected and appreciate you bringing it to our attention. Again, thank you for sharing your... More

Marlton, New Jersey, USA
Contributor
14 reviews 14 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 27, 2013

Travelled to Austin with a friend who was there on business and stayed at the Hilton. The hotel is directly across the street from the convention center so it was quite convenient for my friend who was attending a conference there. I played the tourist. It was only a 2 block walk from the hotel to the busy 6th street... More

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Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent visit! We are so pleased to hear that you enjoyed your time with us and hope you will consider us once again the next time your travels return you to Austin! More

Portland, Oregon
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

Stayed here for 3 nights/4 days with our kids. Room was on 24th floor, on the end/corner. Our room was quiet and faced the lake/highway. The only thing we would hear, would be the occasional construction on the road down below, some sirens, etc., but that's expected if staying anywhere downtown. We had breakfast twice, at Liberty Tavern, in the... More

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review

Thank you for taking the time to let us know about your recent visit! We are delighted to hear that you enjoyed your trip to Austin and all the conveniences that our location has to offer. Please accept our regrets for the matter regarding the towels; we will be certain to pass along this information to our Housekeeping team for... More

Hamilton & Waikato Region, New Zealand
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 24, 2013

This was a 5 Star experience. Right from being met at the door, checked in, dinner in their restaurant. Couldn't fault a thing and that's rare. Recommend you try FISH, fabulous food and service. Perfect for a getaway weekend in Auckland.

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review

While we appreciate the wonderful feedback, it seems that this review was misdirected from its intended recipient, the Hilton Auckland. We want to make sure your feedback gets passed along to them accordingly! More

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Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 800
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Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel

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