We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Austin

#21 of 193 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
Hotel deals
Hotel website
500 E 4th St, Austin, TX 78701
Special Offer
Drive In, Do More Austin
2 people have started booking this hotel
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Austin
View Map
Add Photo Write a Review

899 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed yesterday NEW

I had a great experience at the Hilton Austin. I have no status whatsoever at Hilton and they treated me very well. The gym is great and the rooms are acceptable. The interior design is a little tired but didn't really affect the overall experience.

Helpful?
Thank thomas i
Mayodan, United States
2 of 5 stars Reviewed yesterday NEW

We arrived at 5:15 and couldn't get into our room till 6:45 PM. Lights would stay on.....which meant we couldn't use 1/2 the suite. Poor attention to detail on check in.....everyone was friendly, but could deliver the level of service Hilton is known for. Stay at JW Marriott it's only a few blocks away.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tim B
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The tech of the digital key and in room controls were great. The ability to text questions made the service quick and seamless. Everything was terrific! Great location, too! Spectacular views, and terrific in room amenities. Also family friendly, not just business traveler friendly. Will certainly stay again.

Helpful?
Thank Jen W
Leucadia, California
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We come to Austin about every 2 years on family business. We stayed here for 2 nights-I found a package that included breakfast, parking & WIFI. We then got an offer to upgrade to a 1 bedroom suite for an extra $113.00 per night. Did we take it? Duh?!!! With 2 boys, Yes!! The room was huge with a great... More 

Helpful?
Thank Kelly D
HiltonAustin, Hotel Representative at Hilton Austin, responded to this review

Hi Kelly - Thank you so much for this amazing review! We are so proud that you enjoyed everything from the views to the breakfast buffet to our pool & gym area! We strive to ensure our guests are provided with the best service and the best amenities, and we are delighted that we hit the mark during your visit.... More 

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay. The staff was very helpful and friendly. The digital key system is fun and very convenient. it even worked in the parking garage. The seafood restaurant was very good with great service

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Konnie P
HiltonAustin, Hotel Representative at Hilton Austin, responded to this review

Hello Konnie-Thank you so much for this 5 star review! We are delighted that you had such a wonderful experience, especially with our new digital key system, and we will be sure to share your praises with our staff. Thank you again, and we look forward to treating you to another great stay in the future! More 

Chicago, Illinois
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

First time back in over a year. Love the remodeled rooms! Great new look. This is a fantastic property in a great location, but it really is the staff that makes this the best hotel in Austin. Ryan Kinch, Director of Front Office and Guest Services and his team is the best at making every guest feel like a VIP.... More 

Helpful?
Thank ChicagoWineGeek
HiltonAustin, Hotel Representative at Hilton Austin, responded to this review

Thank you so much for your glowing review! Our goal is to make every guest feel like a "VIP", so we will definitely be sharing these excellent compliments with each of our team members! We are also delighted that you enjoyed our recent remodel as well as our numerous amenities, and we look forward to welcoming you back for another... More 

Daytona Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

A positive at every point of service. Comfortable room and bed. Quality toiletries. Personable staff! Location was perfect - in the heart of Sixth Street but one block back so a little more quiet. The bar was hoppin' but I was still service in adequate time. Chocolates on my pillow were a nice touch. Great view.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angie M
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Angie, Thank you so much for the 5-Star review here on TripAdvisor! We really appreciate you taking the time to share your comments here with us and we are delighted to hear you had a positive experience at every point! Its nice to hear you took advantage of our central location in downtown Austin, nearby so many great restaurants,... More 

Denver, Colorado
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We received a room next to the housekeeping quarters where they would go in the door (Bang) and out the door (bang), then into rooms they clean (bang). The tension on the doors was fierce so just hold on and watch out for your fingers. The executive lounge was lame. For the evening "snack" was queso dip with chips. Yep.... More 

Helpful?
1 Thank savvytravelers40
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments here with us. We are very sorry to hear about your disappointing experience. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. We would welcome the opportunity to speak with you to better understand what happened and Make It Right. We... More 

Willis, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice, clean rooms and a very attentive staff. We always stay here to visit family and are never disappointed. The executive lounge is stocked with enough food and drinks to fill in spaces between the fabulous restaurants within walking distance. Lobby is spacious and comfortable enough to wait to meet up with groups.

Helpful?
Thank Michele V
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Michele, Thank you so much for the 5-Star review here on TripAdvisor! We are thrilled to hear you found our rooms to be very nice and clean and that our team provided you with excellent service. We appreciate your feedback and look forward to welcoming you back soon. Thanks again! More 

Ann Arbor, Michigan, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The title says it all - a typical Hilton hotel, lobby and room were nice, staff were very polite and professional, location for this hotel is great, especially if there for a convention. Room rate was expensive (and I had a convention discount), I suppose it was similar to other hotels in the area, but still expensive for what you... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mdkraft99
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts here with us. We are always looking for ways to improve and sincerely appreciate your feedback. We are glad you enjoyed our central location in the heart of downtown Austin and our text message service. We hope you will consider us again the next time your travels... More 

Questions? Get answers from hotel staff and past guests. Ask a question

208 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
Pool/beach area (5)
Viewed
View from room (19)
Viewed
Room/suite (38)
Viewed
Dining (1)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (15)
Viewed
0:48
Videos (1)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (15)
Viewed
Bathroom (1)
Viewed
Pool/beach area (8)
Viewed
Dining (6)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Austin hotels
0.2 mi away
Hyatt Place Austin Downtown
0.3 mi away
Omni Austin Hotel Downtown
0.3 mi away
InterContinental Stephen F. Austin
Show Prices
Show Prices
Show Prices
0.3 mi away
JW Marriott Austin
JW Marriott Austin
#13 of 193 in Austin
4.5 of 5 stars 592 reviews
0.5 mi away
W Austin
W Austin
#19 of 193 in Austin
4.5 of 5 stars 1,007 reviews
0.3 mi away
The Driskill
The Driskill
#26 of 193 in Austin
4.0 of 5 stars 1,251 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay