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Hilton Austin

4.0 of 5 500 E 4th St, Austin, TX 78701
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Certificate of Excellence 2014
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Hilton Austin
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Hilton Austin
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1,285 reviews from our community

Traveler rating
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    223
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Overland Park, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

First class hotel! My wife was here for business and I came along for the ride. The facilities are top notch, the staff friendly and helpful. An excellent fitness facility. It's located a block away from 6th street, a happening part of town. Many fine restaurants are close at hand.

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Kenneth, Thank you very much for the 5-star review! We really appreciate you taking the time to share your comments here with us on TripAdvisor and are very pleased to hear you had such a great stay with us. We know you have many options when it comes to downtown hotels and we are honored to serve you. We... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Your staff and room service was exceptional and staff was very courteous and prompt at all times when we would call for service. Thank you and we will be staying with your hotel more often in the future.

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments here with us! We are so glad that you chose the Hilton Austin for your recent trip. We know you have many options when it comes to downtown hotels and we are honored to serve you. We can't wait to welcome you back! More 

Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have utilized the Hilton for the past 3 years during our company Christmas Party. We book approximately 50 rooms with them and allow our employees to stay in downtown Austin for the night. They always provide excellent customer service, the rooms are spacious and well maintained. I highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Abhay, Thank you very much for your review! We are delighted to hear you and your colleagues have been staying with us for the past three years while attending your company's holiday party here at our hotel. So glad our team provided you with great service during your recent stay and that you found our rooms to be spacious and... More 

Austin, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

We checked in at 530 for my Christmas party that was at the Hilton. Went to the room assuming that it was ready, it was not the room was still trashed from the previous people in there. Called down for someone to get a key took a while to get us a new room. We were just standing in the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Chris, Thank you for taking the time to share your comments here with us. We take our guest's feedback very seriously and sincerely apologize for your disappointing experience. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. We would welcome the opportunity to speak with you further about this and make... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was at Austin for my company's end of the year party at Hilton. I had a room at the same hotel also. My room was at the 22nd floor, so had a nice panoramic city view. Room was nice and neat. All the usual stuff - towels, Iron box, coffee etc. I used the AT&T wifi hotspot but apart... More 

Review collected in partnership with Hilton Hotels & Resorts

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Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a quick one night stay. Fun vibe in the air with jolly folks abound during pre-Christmas celebrations. Bars were buzzing. Great location since we were at event in nearby convention center. Very clean room, modern, fresh look. Executive level club has a lovely view of Lady Bird Lake.

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Ashleigh, Thanks so much for the 5-Star review here on TripAdvisor! We are so pleased to hear you enjoyed our central location in downtown Austin, next door to the Convention Center and nearby so many great restaurants, bars and attractions. We are happy to hear you enjoyed our newly-renovated guest rooms as well! Thank you again for staying with us.... More 

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

As a frequent traveler it is nice to stay where things are clean and operational. When anything is not functioning it is also a good experience to have rapid response to make it right. The Hilton is certainly high on my list of places to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

John, Thank you very much for the 5-Star review! We are so glad that you chose the Hilton Austin for your recent trip. We know you have many options when it comes to downtown hotels and we are honored to serve you. We look forward to welcoming you back soon! More 

crowley, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

The room was so relaxing and soft. It was almost like being at home. We arrive for a party that evening but as soon as we got to the room we just wanted to lay down and enjoy the creature comforts. We had to force ourselves to get up and srart getting dressed for our company party. The view from... More 

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Raul, Thank you very much for your review! We are so glad you to hear you had such a great stay here at our hotel and enjoyed our newly-renovated guest rooms and skyline views. We love hearing that! Thank you for taking the time to share your comments here with us! We look forward to the opportunity of welcoming you... More 

Coronado, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hilton hotel is centrally located, just 2 blocks from the action on 6th Street. The staff was amazing...helpful and attentive to our every need, and the hotel is immaculate! Our room was clean and VERY comfortable. The Executive Level is worth the extra money because the Lounge has a great variety of food! We would stay here again in... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Katy, Thank you very much for the 5-Star review! We think you are fabulous too and we are thrilled to hear you such a great stat here at our hotel! We are very glad you enjoyed our central location here in downtown Austin, nearby so many great restaurants, bars and attractions. We can't wait to welcome you back! More 

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very accommodating. The only downside I had with the experience was the extremely compact parking garage. It was very hard to get in and out of with more than a small vehicle type. I had a truck and it was very difficult to get in and out of spaces. Leaving was even more difficult because had to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Jacquelyn, Thank you very much for taking the time to share your comments here with us. We take our guest's feedback and appreciate you sharing your concerns regarding the parking garage here with us. We are glad our staff provided you with great service and that you found our rooms to be very clean. We look forward to welcoming you... More 

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Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 800
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Amex, Hilton Hotels, Travelocity, Agoda, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#6 Spa Hotel in Austin
#12 Luxury Hotel in Austin
#29 Business Hotel in Austin
#35 Family Hotel in Austin
#39 Romantic Hotel in Austin

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