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All 184 Austin hotels

Hilton Austin

4.0 of 5 Hotel   |   500 E 4th St, Austin, TX 78701
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73%
Ranked #53 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 3 days ago
Howie501
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1,134 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
Parsippany, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Cant beat the location and the hotel is quite a good one. I may call it a luxury stay experience as well. However the staff is very ill behaved and poorly trained. I couldn't believe that they are Hilton folks. I had terrible experience in the checkout process and was late to my business meeting because of the hotel staff's... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Floor 21 and newly renovated room. Great view. Pool and health club in 8 exceptional. Lobby bit impersonal but desk staff very friendly. Rooms nice and clean. Had to request bath robes which given the price should have been in the room. Also no minibar was disappointing ...

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Hotel was clean, friendly staff, good food. My only complaint was that the Internet service randomly kicked out. I lost what I was working on twice because of this. This happened using t h e hotel computers & wi Fi on my laptop.

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Pittsburgh, Pennsylvania
Top Contributor
50 reviews 50 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here over Labor Day for business. Upon check-in, I was greeted by a friendly associate. I asked for a high floor and she accommodated my request. Throughout the stay, customer service was excellent. Everyone was very friendly and professional. The ambience is modern. Nothing exceptional but at least up to date. Overall, no complaints here. The rooms were modern... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

First thing I noticed was a VALID Texas 30.06 sign legally prohibiting licensed concealed weapons. This is the capitol of Texas, not New York or California, so they should know better. If you want to stay at a hotel that only allows criminals to posses weapons for self defense or otherwise, stay here. As for me, I will not stay... More

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Dallas, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for one night to explore the nightlife in Austin. It was not cheap and the room ended up being $330.00 and that included valet parking. However, it was well worth the money. Clean lovely rooms, great staff, and we were located in the middle of everything. We shopped on 6th street, had dinner and went to amazing... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'm a Hilton diamond member and was upgraded to a suite. Unfortunately it wasn't ready on time, but Aundre took amazing care of us and made everything perfect. I've stayed here 20+ times and it's employees like him that keep me coming back! Way to go Hilton!

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Avery, Thank very much for taking the time to share your comments here with us. We really appreciate the 5-Star review! We sincerely apologize the Suite was not ready upon your arrival. We are glad to hear Aundre was able to take great care of you and make things right. Your loyalty is appreciated. We look forward to welcoming you... More

Corona, CA
Top Contributor
61 reviews 61 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

LOVE, LOVE, LOVE this hotel! Not only are the rooms GORGEOUS but the view is spectacular and it's in a perfect downtown location. The rooms have recently been renovated and it's got everything you could possibly need, especially for business travelers. The only thing I wish it had was the make-up mirror in the bathroom because I am blind without... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

K-Corona, Wow! Best hotel in Austin? Thank you so much!! We are thrilled to hear that. So glad you love our newly-remodeled guest rooms and the beautiful skyline views! We appreciate you sharing your comments regarding the make up mirrors as well, we will be sure to share your comments with our management team. Thank you again for the amazing... More

Chincoteague Island, Virginia
Top Contributor
54 reviews 54 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight on a business trip and was quite pleased with the newly renovated room. The view from the room on the 21st floor was pleasant. The bed was very comfortable and the ac worked wonderfully. The staff was pleasant and helpful.

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for your review! We appreciate you sharing your comments here with us and we are pleased to know you enjoyed our newly-renovated guest rooms. We are glad you found our staff to be pleasant and helpful as well! We look forward to welcoming you back to our hotel in a near future should your travels... More

Los Angeles, California
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

What an awesome experience. I stayed at the Hilton Austin on August 17th. The young lady that helped me was incredible. I initially booked a room with two beds as I was traveling with my brother, we got to the hotel and were checked in by Burcu at the front desk. She was so nice and willing to take care... More

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

David, Thank very much for taking the time to share your comments here with us. We are very pleased to hear you had such an awesome stay here at our hotel and that Burcu and our team was able to provide you with outstanding service! We love hearing that! We really appreciate you letting us know and hope you come... More

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Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Austin 4*
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Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Austin #8 Spa Hotel in Austin #12 Luxury Hotel in Austin #31 Business Hotel in Austin #39 Romantic Hotel in Austin #39 Family Hotel in Austin
Hotel Class
Number of rooms
800

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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