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All 184 Austin hotels

Hilton Austin

4.0 of 5 Hotel   |   500 E 4th St, Austin, TX 78701
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72%
Ranked #54 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Thomas H Austin, Texas, United States
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1,119 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Austin, Texas, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Had a problem with the AC in the room, as it did not cool down in 90 minutes of running the AC. The facilities man came and changed the AC filter, tuned up the AC, and all was then fine. Response was within 30 minutes of my call to the front desk. I also learned that with a south-facing room... More

Review collected in partnership with Hilton Hotels & Resorts

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Arlington, Texas, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

As other reviewers have noted this is a beautiful hotel, with nice rooms and friendly service, but you are going to pay for it. I visited in August 2014 with my wife (she had a national conference at the convention center); our stay was for six days. It is the best hotel location for convention center events - it is... More

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Fort Worth, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel is not being honest. Its website says it is being renovated, but nevertheless, there will be "no guest impact". That is very untrue. If you click on the details of a "2 Queen beds - Executive Floor", it says you will have a room on the 25th or 26th Executive floor and you will have access to a... More

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minnesota, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is great! Awesome service and ammenities, great places to eat, nice and quiet yet big lavish rooms with great views. The staff was excellent with their service. I loved that I would come back from a meeting and my room would be clean, beds made, and new towels in the bathroom. The only down side is that the... More

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Richmond, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was very nice and looked as if it had been updated recently. I had a large room with a nice view. The fitness center and spa were very good (get the facial from Jeanne!). All of the staff were very friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

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Killeen, United States
1 review
3 of 5 stars Reviewed 1 week ago

Booked the executive sweet for an anniversary weekend and showed up to find out that although the executive suites are located on the 24th/25th floors, I'd be on the 15th floor because of construction. The view 10 floors down was mediocre at best(we were staring at a parking garage) and we still paid the same price. I've been on the... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Matthew, Thank you very much for your review. Please accept our sincerest apologies for not being able to accommodate you on the Executive Level during your anniversary due to our guest room renovations. We will be done with our guest room renovations this week and would be very pleased to have you back to experience our newly renovated Executive rooms... More

San Antonio, Texas
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Prepare yourself for sticker shock if this is your first stay in downtown Austin. The high room rates at this particular hotel suggest a level of luxury, comfort, and/or personal service that puts it above the ‘average’ hotel experience. Unfortunately, I have stayed here several times and the only thing I find exceptionable about the place is its proximity to... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time out of your busy day to share your comments here with us. We are very sorry to hear you were not completely satisfied with your experience here at our hotel. We appreciate you taking the time to share all your comments here with us and have shared your feedback with our... More

Longview, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice Full Service Hotel- the perfect mix, elegant but not stuffy. Clean and well staffed and newly renovated. I had an executive room but the Executive Level just so happened to be the last two floors to be completed in the reno. Desk clerk adjusted my rate to one that was approbate for the room type i was put in.... More

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Phillip, Thank you very much for the 5-Star review! We are delighted to hear you had a great stay here at our hotel! We apologize you did not get to experience our Executive Lounge during your recent visit since we are under renovations. We should done with guest rooms renovations in one week, we are very excited! We are... More

Chicago, Illinois
Top Contributor
114 reviews 114 reviews
38 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 1 week ago

They are in the process of renovating. I had a newly renovated room on the 12th floor. There is an expansive view but it's of the freeway. The location is decent if you are interested in 6th street. My room was not terribly clean when I checked in. I had to ask housekeeping to vacuum. To be fair, they seemed... More

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments here with us. We are very sorry to hear your recent experience at our hotel fell below your expectations. Guest feedback is very important to us as we are always looking for ways that we can improve. We appreciate you bringing your concerns to our attention. Should... More

Chiba, Japan
1 review
4 of 5 stars Reviewed 1 week ago

This was a very good travel. a a a a a a a a a a a a a The room is big and clean. The bed is large and comfortable. b b b b b b b b b b b b b b b b b b b b b b b I had a very good sleep... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Xiang, Thank you for your review! We are glad to hear you found our rooms to be big and clean, our beds to be large and comfortable and that you had a great night of sleep. Thank you again for sharing your comments here with us. We look forward to welcoming you back soon! More

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Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Austin 4*
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Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Austin #12 Luxury Hotel in Austin #32 Business Hotel in Austin #39 Romantic Hotel in Austin #41 Family Hotel in Austin #54 Spa Hotel in Austin
Hotel Class
Number of rooms
800

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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