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Hilton Austin

#23 of 190 Hotels in Austin
Certificate of Excellence
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500 E 4th St, Austin, TX 78701
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651 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Exceptional customer service and very nice rooms. The Executive lounge has good offerings for breakfast and drinks throughout the day, etc. Conveniently located next to the convention center, restaurants and YES... Sixth Street. If you like the party life, you'd have a hard time not finding a fun bar with live music (Chuggin' Monkey, Saturday night) to have a good... More 

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Reno
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed there for convention, and the locations can not be beat, otherwise is it pretty much an average business Hilton, you get what you expect and nothing more. The remodel was not done well, all on the chaep, so a dresser drawer fell on my foot when I opened it, and the new paint, which was porrly applied was already... More 

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments here with us. We are very sorry to hear your recent stay here at our hotel fell below your expectations. We take our guests comments very seriously and appreciate you bringing your concerns to our attention so we can look into these asap. Thanks again for your... More 

New York City, New York
Level Contributor
255 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved my 2 night stay here in Austin. It is in a great location if you are interested in Austin night life. A 5 minute walk to the famous 6th street bars. The hotel itself is gorgeous and so well maintained. Starbucks on site was great. Also two restaurants on site as well. The rooms were spacious, modern, and very... More 

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you very much for the 5-Star review here on TripAdvisor! We are thrilled to hear about your great stay here at our hotel and we are very pleased you enjoyed our central location in downtown Austin nearby many great restaurants, bars and attractions. We make every effort to accommodate our guest's room requests, and we are... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the 3rd Hilton I've stayed at in about 2 months, and by far the best one. The rooms are comfortable, with lots of plugs - including a USB plug by the bed for device charging. The beds were comfortable and the breakfast was nice, even at 10:30 when we ate it. The pool was nice and there was... More 

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Ray D, Many thanks for taking the time to share your comments with us here on TripAdvisor. We are delighted and honored to hear we are the best Hilton property that you have stayed at the past couple of months. Thanks so much! We apologize for any noise you experienced from you room. We appreciate your loyalty and support and... More 

Allentown
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a double-queen room on the 15th floor that was clean, spacious, and well equipped. The hotel is located within walking distances of very many cool bars and restaurants. Although I did not dine in the hotel, I did stop at the tavern in the hotel, which was very welcoming with a good selection of adult beverages. For exercise,... More 

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for the 5-Star review here on TripAdvisor! We are pleased to hear your enjoyed your recent stay here at our hotel and look forward to welcoming you back in a near future. Thanks again! More 

Philadelphia burbs
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hilton Austin is overall a good experience. A great location for both the convention center and 6th street action along with having a lot of dining within walking distance and a nice running trail on the river. I had a 24th floor room facing east with a view mainly of I-35. Room was very quiet and well-kept. As with... More 

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your comments here with us on TripAdvisor. We are glad you enjoyed our central location in downtown Austin and that you found your room to be quiet and well kept. We are always looking for ways to improve and appreciate you taking the time to share your... More 

York, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed the hotel it was clean and felt safe. Nice pool area (small) and workout area. Stayed on the 23rd floor but with six elevators I never had much of a wait. Convention Center was just a walk across the street as well many downtown restaurants.

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Louise, Thank you very much for your review here on TripAdvisor! We are pleased to hear you enjoyed your recent stay here at our hotel and that you took advantage of our central downtown location, nearby many great restaurants, bars and attractions. We look forward to welcoming you back soon! More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I absolutely loved everything about this place. The trip was off to a great start when one of the front desk staff, Addy, assigned me a room on the 23rd floor with a gorgeous view of the State Capitol and UT's Tower. The rooms were spacious, modern and comfortable, and it was across the street from the Convention Center where... More 

Was this review helpful? Yes 1
Diana N, Social Media Manager at Hilton Austin, responded to this review

Cecily, Many thanks for taking the time to share your comments with us here on TripAdvisor. We are delighted to hear you loved everything about our hotel, thank you so much! So glad you found our rooms to be spacious, modern and comfortable and that you enjoyed our central location in downtown Austin. We appreciate your loyalty and look forward... More 

Pittsburgh, Pennsylvania
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We arrived in Austin around 9 am and proceeded to our hotel. I requested early check in and they had our room ready by 11 am. Front desk was more than accommodating if every way possible. I travel a lot for work and can honestly say, this is the nicest hotel I've ever stayed in. Thanks Hilton Austin!!!

Was this review helpful? Yes 1
Diana N, Social Media Manager at Hilton Austin, responded to this review

Randy, Thank you for taking the time to share your feedback about your recent visit. We so glad you enjoyed your stay and especially the service and friendliness of our team. We are very proud of our service and we strive to make our guest experience memorable. We can't wait to welcome you back. Thanks again! More 

Peachtree City, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay. Great location and access to public transportation. Austin is and has always been a safe location and a pleasure to visit. If I had to chose again I would chose the same area and hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Madeline146, Thank you very much for your review here on TripAdvisor! We greatly appreciate your feedback and we are very happy to see that you have enjoyed your stay. It is nice that you took advantage of our location and you enjoyed your stay. We are looking forward to welcoming you back in a near future. Thanks again! More 

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