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All 184 Austin hotels

Hilton Austin

4.0 of 5 Hotel   |   500 E 4th St, Austin, TX 78701
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73%
Ranked #54 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 2 days ago
Matthew B Killeen, United States
  • Reviews (1,112)
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1,112 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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English first
Killeen, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Booked the executive sweet for an anniversary weekend and showed up to find out that although the executive suites are located on the 24th/25th floors, I'd be on the 15th floor because of construction. The view 10 floors down was mediocre at best(we were staring at a parking garage) and we still paid the same price. I've been on the... More

Review collected in partnership with Hilton Hotels & Resorts

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San Antonio, Texas
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Prepare yourself for sticker shock if this is your first stay in downtown Austin. The high room rates at this particular hotel suggest a level of luxury, comfort, and/or personal service that puts it above the ‘average’ hotel experience. Unfortunately, I have stayed here several times and the only thing I find exceptionable about the place is its proximity to... More

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Longview, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice Full Service Hotel- the perfect mix, elegant but not stuffy. Clean and well staffed and newly renovated. I had an executive room but the Executive Level just so happened to be the last two floors to be completed in the reno. Desk clerk adjusted my rate to one that was approbate for the room type i was put in.... More

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Phillip, Thank you very much for the 5-Star review! We are delighted to hear you had a great stay here at our hotel! We apologize you did not get to experience our Executive Lounge during your recent visit since we are under renovations. We should done with guest rooms renovations in one week, we are very excited! We are... More

Chicago, Illinois
Top Contributor
114 reviews 114 reviews
38 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

They are in the process of renovating. I had a newly renovated room on the 12th floor. There is an expansive view but it's of the freeway. The location is decent if you are interested in 6th street. My room was not terribly clean when I checked in. I had to ask housekeeping to vacuum. To be fair, they seemed... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments here with us. We are very sorry to hear your recent experience at our hotel fell below your expectations. Guest feedback is very important to us as we are always looking for ways that we can improve. We appreciate you bringing your concerns to our attention. Should... More

Chiba, Japan
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was a very good travel. a a a a a a a a a a a a a The room is big and clean. The bed is large and comfortable. b b b b b b b b b b b b b b b b b b b b b b b I had a very good sleep... More

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Xiang, Thank you for your review! We are glad to hear you found our rooms to be big and clean, our beds to be large and comfortable and that you had a great night of sleep. Thank you again for sharing your comments here with us. We look forward to welcoming you back soon! More

paris, France
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

very nice, except you have to pay to have your mail (a small letter from amazon) delivered by the UPS store!otherwise, very well situated, at the bus stop from airport, and across the street from convention center.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Diana N, Social Media Manager at Hilton Austin, responded to this review

Claude, Thank you very much for your review! We are glad to hear you enjoyed our central location in downtown Austin, nearby many great restaurants, bars, attractions and just a few steps from the Convention Center. All of our guest deliveries are handled by the on site UPS store. We appreciate your feedback regarding the mail retrieval fees. Thank you... More

Senior Contributor
45 reviews 45 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel is newly remodeled but plain. Nothing in the room will indicate you are in Texas- let alone the Capitol. It's generic and lacks character. Hilton please either add a simple Texas star to a door? Not asking for a cowboy boot, cactus, oil pump photo or stereotype just something unique and Texan. Like the Omni has. I could... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW

Newly renovated hotel so rooms were quite nice. Roomy and clean. Pool area very fun - lots of activity and a bar right there. Lovely view of Austin. Location is perfect for nighttime walk to dinner and many bars. Great experience overall. Beautiful lobby.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you very much for the great 5-Star review here on TripAdvisor! We are very pleased to hear you had a great stay at our hotel and that you enjoyed our newly-renovated guest rooms and central downtown location. We look forward to welcoming you back in a near future! More

Houston, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is perfect to all things downtow. Walk to (rikshaw back) to the 6th street activities. All staff was extremely pleasant and valet was quick! Pool is very nice too but drinks and food there are extremely pricey but kind of expected that.

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Heather, Thank you so much for the 5-Star review! We are delighted to hear you had a fantastic experience here at our hotel. So glad to hear our staff was able to provide you with excellent service during your recent stay. Thank you again for sharing your comments here with us. We look forward to seeing you again soon! More

Austin, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Hoping management shows an interest in correcting this issue. In each of the Spa's male showers, there is no access to cold, cool or even warm water, only HOT (VERY HOT!!). Cold water only (pressure) is very slight and after a minute the pressure builds....suddenly & surprisingly causing a full blast of very HOT water.. This is a bad accident... More

Was this review helpful? Yes
Diana N, Social Media Manager at Hilton Austin, responded to this review

Hugh, Thank you for taking the time to share your comments here with us on TripAdvisor. We are very sorry to hear about any inconvenience you experienced at the Spa and sincerely appreciate you bringing your concerns to our attention. We assure your comments have been shared with our Engineering and Management teams to ensure this issue gets immediately addressed.... More

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Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Austin 4*
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Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Austin #12 Luxury Hotel in Austin #31 Business Hotel in Austin #39 Romantic Hotel in Austin #40 Family Hotel in Austin #54 Spa Hotel in Austin
Hotel Class
Number of rooms
800

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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