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All 182 Austin hotels

Hilton Austin

4.0 of 5 Hotel   |   500 E 4th St, Austin, TX 78701
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72%
Ranked #61 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Daniel L. S omaha, United States
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964 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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omaha, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The remodeling of the new rooms is great. The service and care is outstanding from the staff they actually enjoy having you at their hotel. The food selection is also very good from sushi to ice cream pints it is all very good.

Review collected in partnership with Hilton Hotels & Resorts

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Orlando, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

great hotel, just avoid if they are doing renovations that start at 9am... they don't... they start at 6.30am. If your trip includes using the conference centre this is the closest you can get, 60 seconds from leaving the hotel to standing in the conference hall.

Review collected in partnership with Hilton Hotels & Resorts

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Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at property for one night on business. Didn't really expect much for a convention hotel. I was truly impressed with helpfulness of counter staff upon arrival. Everyone was professional and knowledgeable. I was blown away with the room. Apparently there has been a remodel because the room appeared brand new! Excellent furnishings and very comfortable! Truly enjoyed a stay... More

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Oradell, New Jersey
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I are here for a convention and are staying at this Hilton. When we checked in we were greeted by the sweetest receptionist named Elizabeth who made our first impression of Austin great. Our room was not ready due to a late check out so she put us on the concierge floor and gave us a complimentary... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Karen, Thank you so much for taking the time to share your comments with us here on TripAdvisor. We are very glad Elizabeth and Tyler were able to provide you with outstanding service during your recent stay! We are sorry it took us longer that usual to come by your room on the first night of your stay. Thank you... More

Redmond, Oregon
1 review
1 of 5 stars Reviewed 2 weeks ago

This is by far the worst Hilton I have ever staid at. Every night at 10pm till around 2am loud music starts. I am on 21st floor and can clearly hear it. Had to start using white noise to be able to sleep. Valet parking was also ultra slow. Seems like they only have one person an he needs to... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Olaf, Thank you for your review here on TripAdvisor. Please accept our sincerest apologies for the noise experienced during your recent stay here at our hotel. We are working with our Security team to ensure this does not happen again in the future. We are very sorry the valet team was not able to get your car back to... More

San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Hilton for the iHeartRadio Country Festival weekend. And I was very pleased and impressed. The hotel was very beautiful and it was in a very good location. Definitely looking forward to coming back and staying in the Hilton again.

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Julie, thank you very much for your review and for staying with us during the iHeartRadio Country Music Festival. We are thrilled to hear you had a fantastic stay here at our hotel and look forward to welcoming you back in a near future! More

Indianapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Austin Hilton for three nights and attended a professional meeting at the hotel. The hotel staff were friendly and my room was very comfortable. My TV stopped working and the hair dryer also did not work but the staff took care of these issues within an hour or so. The bar and restaurants were very reasonable... More

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

James, Thank you very much for your review here on TripAdvisor! We are very pleased to hear you had a pleasant stay here at our hotel during your business trip. We are glad our team was able to assist you right away. Thank you again for staying with us. We look forward to welcoming you back should your travels bring... More

Amsterdam
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel after moving from the Garden Inn Downtown Hilton Hotel. And since I can compare the two Hilton hotels: the Garden Inn Downtown one was better for its price.. By the way, I only moved for work-related reasons, not because there was anything wrong with the Garden Inn. Although it's pricey this hotel is great. The... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for your review here on TripAdvisor. We are very glad to hear our accommodations, location and service levels met your expectations during your recent business trip here to Austin. Thank you for sharing your feedback regarding the restaurants with us. Your comments have been shared with our Management team. Thank you again for staying with... More

gainesville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

the room was clean, excellent view, however i was disapointed with the food at the executive lounge, the concierge was not available at all, and the check in took more than half an hour as they did not have an honors' line

Review collected in partnership with Hilton Hotels & Resorts

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Maria, Thank you very much for taking the time to share your comments here on TripAdvisor. We are very glad you found your room to be clean and enjoyed beautiful views of the downtown Austin skyline from your room. Guest feedback is very important to us and we appreciate you bringing this to our attention. I have shared your comments... More

Atlanta, Georgia
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I had read that this hotel was a "splurge" so when I booked a room for a work conference I was expecting it to be really nice. The best pro was the staff- they were incredibly friendly and welcoming. The room was clean. The con was that they were renovating at the time and when I went to take a... More

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Diana N, Social Media Manager at Hilton Austin, responded to this review

Natalie, Thank you very much for taking the time to share your comments here on TripAdvisor. We are very glad to hear our staff was able to provide you attentive service. Please accept our sincerest apologies for the noise experienced during your stay. We are making every effort possible to reduce guest disruption during our makeover, scheduled to be complete... More

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Additional Information about Hilton Austin

Also Known As:
Hilton Austin Hotel Austin
Hilton Austin Hotel
Hilton Hotel Austin
Austin Hilton Hotel
Austin Hilton
Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Austin
#40 Business Hotel in Austin
#49 Family Hotel in Austin
#61 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Austin 4*
Reservation Options:
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