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Hilton Austin

#22 of 193 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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500 E 4th St, Austin, TX 78701
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1 room 1 adult
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Hilton Austin
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910 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Totally in the center of the downtown Austin scene. Great view of 6th street from our room. Room is clean and nice. Front desk service very pleasant. Elevators busy right around 4-5pm when the convention lets out so a bit of a wait but over all exactly what we wanted. A clean room just blocks from everything

Helpful?
Thank Olivia M
Houston, Texas
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled to Austin, TX last weekend to visit with a friend in town from Indiana for a conference. We stayed one night at the Hilton Austin and was very pleased with everything. As I have stated in previous reviews, I am very picky where I stay when I am away from home. This hotel was very clean, completely up... More 

Helpful?
Thank Travel1216
Spring, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Asked for 2 beds on the reservation in November and was told at check in - oh that was only a request. We can give you a roll away bed - Not for that price room. We had checked in early in the day and were told nothing was available. Why do you have a request on the registration form... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Margaret G
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Margaret - I sincerely apologize for the incident regarding your room! While we try to accommodate all guests in the room type they prefer, sometimes we are unable to fulfill those requests. However, we hope that you will give us another chance to welcome you back and give you the perfect stay you deserve. If you would like to... More 

texas
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

wonderful hotel with excellent staff. Location to all activities and convention center is great would certainly stay here again . Wonderful value . Executive level services and longue is very good. good good good good fabulous

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sagebucket
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for your awesome 5-star review! We are so glad that you were able to take advantage of our prime location in downtown Austin, and even happier to hear that you received such excellent service. We look forward to seeing you again in the near future! More 

Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Check-in was easy and stress free. Staff was nice and helpful. Had no problems.the rooms are amazing, I stayed here for New Years and my friends and I had a blast! So glad I have the HHONORS card. Looking forward to next year!

Helpful?
Thank Kimberly H
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Kimberly - We are so glad that you had such an excellent stay with us during New Year! We are always delighted to hear such wonderful feedback, especially from our valued HHonors members, and we look forward to welcoming you back for another great experience soon. More 

Atlanta
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at the Hilton for 3 nights in February while attending a conference. Pros: Location- easy walk to a variety of areas; quick jog to the river Staff - Daniele at the front desk was very pleasant to work with Rooms- spacious, clean and quiet. I was on the 20th floor at the end of the hall. My room... More 

Helpful?
Thank AtlantaGATrvlr
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for this great, detailed review! We are delighted that you enjoyed everything from our location to the hotel amenities to our wonderful staff, and we will definitely share your compliments with Danielle directly. However, we do sincerely apologize for the issue in your room, and we will certainly make our housekeeping staff aware so that this... More 

Amarillo, Texas
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In town for convention and loved, loved, loved the convenience of walking across the street to the Convention Center. Room was very clean and comfy! No problems with noise from 6th street. Bed very comfortable and nice personal products. Will stay here again!

Helpful?
Thank KatzTravels
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for this great feedback! We are glad to hear that you were able to take advantage of our prime location in downtown Austin and that you had such a great overall experience with us. We look forward to welcoming you back in the future! More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Business or pleasure-I enjoy this hotel in the middle of Austin and accessible from major highways. Business facilities are convenient and abundant. Leisure stays are enhanced by the spa, pool, and in-room new movies. Children appear to be welcome but they have always been pleasant. The lobby provides multiple, individual centers for visiting with small numbers of people.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan B
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Susan - We strive to ensure that all of our guests have everything they need whether they be here for business or leisure, so we are delighted to hear that we exceeded those expectations. Thank you for this terrific review, and we look forward to seeing you again in the near future! More 

Canton of Zurich, Switzerland
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

The rooms were excellent, the service impeccable, the staff were the real stars though. The entire concierge team really, really were helpful and Johnny, the valet, was a life saver! The restaurants were very good, with some local dishes and of course having a starbucks in the lobby helps!

Helpful?
Thank Dfsdetroit
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for this amazing 5-star review! We are so proud that you had such an excellent stay and received such outstanding service from our concierge and valet teams. They, along with our restaurant team, will definitely appreciate your compliments! Thank you again, and we hope to you see you very soon! More 

Joplin, Missouri
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel isn't cheap, but the rooms are excellent and the location is perfect. You can walk a couple of blocks and have a large choice of excellent restaurants - with and without live music. There are several bars. The gym was excellent and they have digital keys which are pretty neat. The lounge for Honors members stays open during... More 

Helpful?
Thank 200nightsontheroad
HiltonAustin, Representative at Hilton Austin, responded to this review

Thank you so much for taking the time to write such a great review! We are delighted that you were able to take advantage of our great location in the heart of downtown Austin as well as our in-house amenities. Thank you again, and we look forward to welcoming you back in the future! More 

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