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Hampton Inn & Suites Austin Downtown

3.0 of 5 200 San Jacinto Blvd, Austin, TX 78701
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Certificate of Excellence 2014
Hampton Inn & Suites Austin Downtown
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Hampton Inn & Suites Austin Downtown
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502 reviews from our community

Traveler rating
    198
    203
    65
    23
    13
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130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orem, Utah, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Older property, but very well maintained. For a downtown hotel, it was very quiet - rooms were very comfortable and quiet. Couldn't hear the city traffic at all. Free wi-fi was reliable and speed was adequate. Morning breakfast was surprisingly good - offered hot food and fresh fruit in addition to breads and yogurt. Be aware that you do have... More 

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Dallas, Texas
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've checked out quite a few of the hotels downtown over the years and this was better than I expected. I'm only looking for a few things when I travel there for business or pleasure (sometimes both if it's the end of the week). I want it located close to the action so I can walk, I want a clean,... More 

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Houston
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My husband and I wanted to stay in a downtown hotel close to the holiday Trail of Lights in Austin, so we decided to give this hotel a try. Upon arriving we found out there are no parking options, your only option is Valet which will add an additional $30 onto your bill that we were not made aware of... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

We are very sorry to hear your disappointment and want to apologize. Parking options are limited in downtown Austin and are pay for parking anywhere downtown. We have the valet charges listed on our website as well as several signs at our hotel main entrance. Depending on your booking type it will also list valet parking charges on guest confirmations.... More 

Brisbane, Australia
Top Contributor
60 reviews 60 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was a pleasant surprise. The rooms were clean, the bed was comfortable, the free breakfast of good value. I would highly recommend this for a place to stay. Location was good. Staff were very friendly.

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time and giving us some great feedback. We work really hard to take care of every guest and hope to see you return soon. Happy Holidays More 

Abington, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was not a full Hilton and my expectations were set appropriately. I was surprised with the quality of the hotel, the size of my room. I would highly recommend this location. It is near several restaurants close the convention center. Great value for the $

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the great comments, we are very glad you enjoyed your stay. Thank you again and hope to see you return soon. More 

Fort Lauderdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

I came on a duo girls trip to explore Austin. The staff at the front desk were very helpful. They were friendly and happy :) and provided several recommendations of places for us to go while providing tips about Austin in general. The valet men were also extremely nice and pleasant. I felt a family vibe from the entire staff.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for your kind words. We do try and treat all of our guest like they are in our home and treat them like family. Thank you again and hope to see you in the future More 

Raymond, Maine
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton Inn was nicer than the average version and seemed to have a bit more of its own feel, reflecting Austin, via its entryway, tiled floors and use of wood. The room was spacious, with a very comfortable bed. The free breakfast buffet was a cut above the norm. While I didn't interact a great deal with the staff,... More 

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Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the great review. We work very hard to make sure all of our guest have a great experience. We hope to see you again More 

Metarie/New Orleans, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The two women at the front desk were curt and, to my mind, impolite. The room seemed very clean and quite spacious; however, housekeeping did not clean it one day, and on the second, no fresh towels (shower-washcloth-tub mat) were provided. The location was very central. The breakfast is plentiful but could stand some more whole grain breads. Be advised... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time and providing your feedback. I've spoken with our team to ensure we train and or fix the issues you had while staying with us. We are very sorry and hope to see you return back to our hotel. More 

Kansas City, Kansas
Top Contributor
55 reviews 55 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night while passing through Texas. We wanted a location close to the popular 6th street dining, night life and shopping. Great choice. Within walking distance to the river and the capital as well. Our room was spacious and clean and modern. Valet service was friendly and even offered to hold our cars for a portion of the... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thanks for the review, we're glad you stayed with us while passing through and hope to see you again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Had no idea what to expect other than expected location and internet comments. Would tell all of our friends that this hotel experience is going to be hard to beat from a point of view of location, value and comfort.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the perfect rating! Our team wors really hard to ensure guest have a perfect stay and when they do it's great to hear. Thank you again and Happy Holidays More 

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Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hampton Inn And Suites Austin Downtown
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn Austin
Austin Hampton Inn
Hotel Style:
#16 Business Hotel in Austin
#31 Romantic Hotel in Austin

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