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Hampton Inn & Suites Austin Downtown

#42 of 191 Hotels in Austin
Certificate of Excellence
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200 San Jacinto Blvd, Austin, TX 78701
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1 room 1 guest
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Hampton Inn & Suites Austin Downtown
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633 Reviews from our TripAdvisor Community

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Traveler rating
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    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (633)
  • Mar-May only
    (171)
  • Jun-Aug only
    (206)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (125)
All months
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently visited this hotel with a group of girls from Houston. When we arrived the valet was friendly and polite, took our bags right away and ushered us inside to the AC to check in. There was no line at check in and our room was ready. We fit 5 girls very comfortably in a double room with a... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nick at the front desk was incredibly helpful! My company double booked me and he helped facilitate cancelling the other hotel's reservation! The rooms are great and the location is right where we needed to be.

Was this review helpful? Yes
Portland, OR, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff are welcoming, attentive, friendly, awesome - I felt like an important friend; the hotel and my room were very clean and comfortable; the complimentary fresh, hot breakfast was the best comp hotel breakfast I've ever had; and last but not least, enjoying the manager's reception/happy hour with beer and snacks in hand out on the balcony was a... More 

Review collected in partnership with Hampton

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Tyler, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Staff were very professional and helpful during our stay. The Staff were very accommodating to our needs, since we had to check out early and were not able to pick up our luggage until later. In the evenings we felt very safe being at a Downtown location.

Review collected in partnership with Hampton

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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel was great. The pool was over crowded, there are some pretty neat places that adults are able to walk to, if you have children I suggest, book at a different hotel location. The staff was very welcoming, friendly and had suggestions. Breakfast view is amazing, I'm not sure which rooms have the city view but 1107 (king bed... More 

Review collected in partnership with Hampton

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St. Paul, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An A+ for the staff at this centrally-located Hampton. Desk staff, valets and others were consistently fast, friendly and effective. No rooms were available when I arrived early for my reserved two-night stay, but when I returned in the evening, I was given a spacious suite in a convenient location. I frequently stay at Hamptons, so the room amenities and... More 

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Wylie, United States
1 review
5 of 5 stars Reviewed 1 week ago

From the valets to the front desk staff to the girl who made breakfast - these people were above the top courteous and hardworking. Very Clean room. Elevators a little slow and could use some AC in there.

Review collected in partnership with Hampton

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Chris G, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you so much for staying with us here at the Hampton Inn and Suites Austin Downtown/Convention Center. We are very thrilled to hear we provided you with "great customer service." Our number one goal is to make sure every guest enjoys a nice relaxing stay. Your review will be posted in our break room for all of the staff... More 

Park City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location, very friendly staff, decent workout room, very nice clean/modern rooms with nice sheets & pillows, Neutragena amenities and lots of space. Loved having a fridge & coffee maker. Only issue was comforter was way too warm for August in Austin & sheet not quite enough but I still slept well!

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris G, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Wow! Thank you for the 5 star review and staying here at the Hampton Inn and Suites Austin Downtown/Convention Center. The team was so happy to read your review and glad your stay with us was enjoyable. We are very fortunate to have the convention center just a block away from us! So, you are right we are "perfect for... More 

Limerick, Ireland
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hampton Inn during NIWeek again this year and opted for it based on last year's experience. The online check-in was a useful way to skip the queue at reception. The complimentary breakfast is very convenient and has a nice selection (juices,bread, cereals, fruit, waffles and omelettes). Ended up with a room with two double beds rather... More 

Was this review helpful? Yes
Chris G, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for coming "back once again" and staying here at the Hampton Inn and Suites Austin Downtown/ Convention Center. We are glad your stay with us was enjoyable! The staff strives to make sure every guest has a great stay. We are glad to say our renovations is coming to an end so the next time you are back... More 

Henderson, Nevada
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel is in a key location, but it was extremely expensive given the lack of cleanliness and poor breakfast quality. Keep in mind that parking costs in this part of town. We had a squished bug on the ceiling of our room. Also, the room was adjacent to the ice machine and was noisy all night. They also had... More 

Was this review helpful? Yes
Chris G, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for staying here at the Hampton Inn and Suites Austin Downtown/Convention Center. I'm glad you found our staff friendly and helpful. I am very sorry the rest of your experience was not enjoyable. Your review will be looked at by the management staff to improve on the issues and create training sessions for the staff moving forward. Again... More 

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