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All 185 Austin hotels

Hampton Inn & Suites Austin Downtown

3.0 of 5 Hotel   |   200 San Jacinto Blvd, Austin, TX 78701
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Ranked #43 of 185 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Kenneth S Austin, TX, United States
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481 reviews from our community

Traveler rating
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    63
    22
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, TX, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I left my wallet in an open room safe. Upon notification, hotel staff located the wallet and coordinated the wallet return within 24 hours of initial notification! Monies, credit cards and IDs all intact! Staff recognition will be shared by me with the hotel's General Manager this week.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time and sending in a review. Karen and MJ said thank you and we really love when guest send us great reviews. Thanks again More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I would stay at this hotel again. Staff were friendly and accommodating. My room was clean and well kept. My bed was a little short as I had to sleep on an angle but mattress and linen were very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for a great review. We would be glad to welcome you back anytime you return. More

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had reservations at this hotel through Expedia. When I arrived, after midnight due to horrible weather delays, with my teenage daughter, the reservations could not be found. Luckily they still had rooms. The only credit card I had was in my husbands name, but had the same last name as my license--which I showed them. Plus other ID. The... More

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

I'm very sorry we could not accommodate your needs but please know safety and security is our number one priority. If we had a reservation that may of been a little easier for us to accommodate your needs but not locating a reservations and not being able to present a valid form of payment with a matching identification is a... More

Broomfield
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I did not expect the room to be as large and comfortable as it was...a pleasant surprise. It was during one of many Austin TX festivals and the price was a bit more than I was comfortable with but it was walking distance to daily business destination. Good internet, Nice office space. Short walk to the hotel coffee pot.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time and submitting a review. I know ACL, SXSW, and UT football weekends can be pricey but glad to see you still had a great stay. Take a look online at our rates during holiday times you may find a great deal. Thanks again and see you next time. More

Uxbridge, Middlesex
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Usually, I attempt to avoid accomodation with 'Suites' in the name as for me, it conjures up images of bedsit type rooms with dodgy ceiling fans but on this occasion, we had an opportunity to extend our stay in Austin and needed a room for one extra night. What we didn't realise was that it was the weekend of the... More

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Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the lengthy and fantastic review. I know your time is important and thank you very much for submitting feedback about our hotel. Dezerea was very excited to read as was all the staff, thank you again and see you next time. More

Nanuet, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved my stay here. It's a block from the convention center, close to anything downtown and have my favorite crepe place downstairs. I was able to get a king suite which was plenty large enough to not feel cramped if you have an extended stay. The entire staff, from front desk to velet to breakfast hostess, were all very friendly... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the wonderful review. We know word of month is a great way for future guest to learn about us. We love having you here and hope to see you again. More

New Braunfels, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at this property, the first was last fall. This is not a budget hotel, so expect to pay a higher rate. That said, it is worth every bit. The hotel is not only clean and comfortable, but it is attractive and feels like a more high end property than it is. The complimentary breakfast is... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the awesome review, our team works really hard for every guest so when return to Austin you have a home away from home. Thank you again for taking the time to submit a review. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived without a reservation, and was so pleased that there was a room available, for a reasonable rate. The front desk team was delightful, full of smiles and conversation. When my stay needed to be extended a second night, they were easily able to accommodate and even able top keep me in my original room. Best two nights of... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the GREAT review. I know the front desk LOVED reading it as will travelers looking at our hotel. We really work hard to take care of all our our guest and glad you have a great nights sleep. Look forward to seeing you next time. More

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Close to the bats. A couple of convenience stores nearby. Food options and Sixth Street only a short walk. Coin laundry. Both the staff and the included breakfast good. Car $25 per night valet park to factor in. Included wifi a bonus.

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

I'm sorry we did not exceed all your expectations but hope to do so the next time. Parking downtown is not complimentary as most travels will either pay directly to hotels and or hourly at self parking garages. Thank you for staying with us and taking the time to fill out a review. Have a great day More

Portland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean facility and rooms, friendly efficient staff, good complementary breakfast with helpful staff, complimentary happy hour during the week, centrally located within close walking distance to the convention center and local restaurants and pubs.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the perfect rating. Our staff really loves taking care of our many guest. More

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Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Number of rooms: 209
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Also Known As:
Hampton Inn And Suites Austin Downtown
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn Austin
Austin Hampton Inn

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