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Hampton Inn & Suites Austin Downtown

3.0 of 5 200 San Jacinto Blvd, Austin, TX 78701
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Certificate of Excellence 2014
Hampton Inn & Suites Austin Downtown
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Hampton Inn & Suites Austin Downtown
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525 reviews from our community

Traveler rating
    210
    212
    67
    23
    13
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140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Switzerland
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel has big, quite modern rooms, but it's all very american in dark wood. Unfortunately staff is in general not very friendly and not attentive to wishes. E.g. I clearly asked for a room on a high floor. Even though I was probalby one of the first people checking in that day they didn't want to help me. I ended... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time to submit a review. I do apologize we could not honor your high floor request as the only time we do not honor guest request is when we do not have them available because of our occupancy. Thank you again for your time and we look forward to your next visit. More 

Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

great location next to 4 seasons for business and convention overflow, very clean, very cozy, very helpful staff, only downside is self parking, and gym equipment and size of gym could be more robust, and watch out for traffic on CC

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the great review and comments regarding our hotel. We will share your prefect rating with our team members. More 

Odessa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Was extremely satisfied with staff, they were helpful and made sure that they made us welcome. I would recommend this Hotel to anyone that is planning a trip to Austin. The only problem is the survey on this part is very long and I would recommend that the 200 characters be dropped.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for your nice comments. We will share them with all of our staff members. More 

Austin, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I'm sure that Hotels are all expensive during well attended conferences but the price wa jacked by over $100 because of the demand.. I checked several others and they all did the same procedure. But aside from that, the Hampton is as good as I've stayed in. Good clean rooms and friendly helpful staff. Try it, you'll like it.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the review, when there is a large conference in town each of the hotels around the convention center will fill up quickly. As it sounds is the case, I am glad you enjoyed the hotel and look forward to your return. More 

New Braunfels, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here one night,12/16/14, while attending a Train concert at the Austin City Limits Moody Theater. The room was clean and comfortable and had a view of the hotel's 2nd or 3rd floor swimming pool. The hotel is only a few short blocks from the Moody Theater. We were able to walk down to the area,... More 

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Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the great review, I did want to make a quick note that our valet parking is one of the least expensive valet parking in downtown Austin of any hotel. But you are right parking in downtown Austin is very limited. More 

Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was leery of having to pay so much for a Hampton just because it was in Downtown Austin, but it exceeded expectations. It felt nice enough for the price I paid. Sometimes people overcharge for a basic hotel, just because of location, but this wasn't the case.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the awesome review, our team reads each of these comments and very glad we could exceeded your expectations. Thank you again More 

Spring, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good hotel, very nice rooms and clean. Very helpful staff. Slightly high in pricing of room. Parking was via valet service and cost was $ 28 per night - could be lower with self parking which is next to hotel at the Hyatt Place.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the review, we see parking reviews all the time and want to make sure you are aware the Hyatt next door also only offers valet parking at $31.00 plus tax. Currently our valeting parking option is the best priced option downtown. Thank you again for the review for our hotel but want to make sure I cleared... More 

New York City, New York
Top Contributor
94 reviews 94 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Housekeeping Housekeeping Housekeeping! I'm not sure if the free breakfast and happy hour are what drives the raves here but this is a hotel that needs to deliver more for a #1 ranking in my book. The rooms are fine. The staff is courteous. The breakfast is good with many options and the beer/wine happy hour is a nice touch,... More 

Was this review helpful? Yes 1
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

I'm very sorry we did not meet your expectation at this location and wanted to confirm you where staying with us as you referenced staying at the #1 location in Austin. Currently that happens to be the Hampton University/Capitol so I was unsure you meant you where staying there or actually staying with us. Either way I will speak with... More 

Edcouch, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay. Friendly staff. Great location. Close enough to the down town attractions you can walk. The only thing I would like to see is cheaper parking or self parking, at $28 per night plus tax and tip for the valet is add considerable cost to the stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the positive review. I'm glad you enjoyed the hotel and apologize about the parking. Many guest comment about the parking and we really don't have much of a choice as parking in downtown Austin is very limited. We thank you again for the great review. More 

Senior Contributor
27 reviews 27 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love the location of this hotel in downtown Austin. Close to 4th street, close to 6th street and close to Lake Austin for a morning run along the paths. I would highly recommend going for a stroll down the paths of Lake Austin to Whole Foods for an incredible breakfast. The service at this hotel is top notch and... More 

Was this review helpful? Yes 1
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the awesome review. We read each and every one of our guest reviews and love hearing such positive feedback. We work really hard to provide great service and love hearing when it pays off. Thank you More 

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Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Number of rooms: 209
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Also Known As:
Hampton Inn And Suites Austin Downtown
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn Austin
Austin Hampton Inn
Hotel Style:
#15 Business Hotel in Austin
#30 Romantic Hotel in Austin

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