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Hampton Inn & Suites Austin Downtown

#42 of 191 Hotels in Austin
Certificate of Excellence
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200 San Jacinto Blvd, Austin, TX 78701
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Hampton Inn & Suites Austin Downtown
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Hampton Inn & Suites Austin Downtown
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554 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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    (554)
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    (139)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I wanted to share my recent stay to any looking for a great hotel to stay at. I stayed here at the beginning of the month and everything exceeded my expectations. I have nothing but great things to say. When I arrived to the hotel, the valet attendant (don't remember his name) helped me get my luggage out of the... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the wonderful review. Nicole and the rest of the staff was very delighted to hear about your experience. We work really hard to ensure guest have a great stay. Thank you again for the review. More 

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel during SXSW. This was my first time to Austin and it was a very rewarding experience. The hotel was clean and felt like I was at home. The staff was friendly answering any question I had as I was clueless on what to do. There were many restaurants that were right across the street to... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for staying with us during SXSW. While I know the city was very busy we worked really hard to ensure our guest had a great stay. Thank you for taking the time to provide some great feedback. More 

Deerfield, Illinois
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at this Hampton Inn for SXSW and was very pleased with the room and the location. I agree with other reviewers that the room seemed more like a Hilton Hotel room than a Hampton Inn. Free breakfast was a nice perk. Location was right in the middle of the action - I was able to walk everywhere.... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

We are very pleased you had a great experience. We aim to please and glad you enjoyed your stay. Thank you for staying with us. More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very easy and practical. Nice looking building. Nice 2nd floor balcony terrace. Big rooms. Great happy hour. Complimentary breakfast. Nice facilities. Neat coffee and crepe cafe connected to the building. Walking distance to everything.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for staying with us and providing some great feedback. The hotel staff really appreciates it. Thank you again More 

Texas
Top Contributor
76 reviews 76 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I were amazed at the beauty of this Hampton Inn. It was certainly more like a Hilton Hotel than a Hampton Inn. The lobby was just gorgeous! The staff was very courteous and helpful. Our room looked to be freshly renovated and was as clean as could be. The second floor breakfast area was beautifully appointed with... More 

Was this review helpful? Yes 1
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the AMAZING feedback! Our team works really hard to ensure our property is in great shape and clean for each and every guest. Thank you again and we look forward to seeing you again. More 

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My general sense of Hampton Inn is that they are adequate, but nothing special. My room was spacious and clean. The staff was very friendly and helpful. While I wouldn't put this on par with a true, big-city 4-star hotel, it was more than adequate. It was a very busy, working trip for me, covering SXSW. It was a pleasure... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

I'm glad we were able to surprise you. While we are in a busy downtown area we still try and focus on each and every guest that walks through our door. We look forward to seeing you again. More 

New York City, New York
1 review
3 of 5 stars Reviewed 6 days ago NEW

Came for SXSW. Great location a block away from convention center and walking distance of everything. Great central location. Staff was pleasant and helpful, rooms were clean. Fine stay in the area with nice staff and clean standard room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for staying with us, we appreciate your feedback and hope to see you return soon. More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location to explore downtown Austin. We had never been to Austin and wanted to experience "6th Street", we booked this hotel last minute and it did not disappoint. Easy check in and check out process. Clean, well appointed rooms. Loved the complimentary cocktail hour that included snacks, wine and beer - nice touch that we weren't expecting. Breakfast was... More 

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for the very nice comments. We appreciate you taking the time to let everyone know. We work really hard to ensure every guest is well taken care of and love reading such positive comments. More 

Chicago, United States
1 review
2 of 5 stars Reviewed 1 week ago

A long-neglected property with bad smelling rooms, uncomfortable beds and a cleaning staff with serious communication issues. But if you need to be as close as possible to the Austin Convention Center, it is definitely that.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

I'm very sorry we did not met your expectation. While we work really hard to take care of every guest your comments are not the norm. Most feedback we receive speaks highly of our beds and staff but very sorry we did not exceed your expectation. I will speak with our staff to ensure we try harder for every guest. More 

Grand Rapids, Michigan
Top Contributor
54 reviews 54 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for four nights while attending a conference and everything was great. Very friendly staff, nice rooms, good breakfast. Also, it's only about a block away from the convention center. Very convenient.

Was this review helpful? Yes
Arthur C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time to provide some feedback on behalf of our hotel. We thank you for staying with us and look forward to seeing you again. More 

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