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Fairfield Inn & Suites Austin Northwest/Arboretum

2.5 of 5 Hotel   |   11201 N. Mopac Expressway, Austin, TX 78759 (Northwest Austin)
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Ranked #90 of 187 Hotels in Austin
A recent review
4 of 5 stars Reviewed July 19, 2012
geezer715 St. Louis, MO
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116 reviews from our community

Traveler rating
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    48
    20
    8
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Austin Northwest/Arboretum
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St. Louis, MO
Top Contributor
108 reviews 108 reviews
69 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed July 19, 2012

Located nicely on a major intersection of I-44, on the "campus" of two other Marriott properties, this Fairfield was the perfect match for our needs on the North edge of Austin. Everything was in order. Great staff, clean room, etc.,etc. Breakfast buffet was quite good and the staff was superb ( there were 4 or 5 youth teams staying there,... More

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fairfieldinnaustinnw, General Manager at Fairfield Inn & Suites Austin Northwest/Arboretum, responded to this review

Thank you for going on trip advisor to let everyone know about your stay. We have a wonderful staff that is ready to take care of the biggest groups or the business traveler that needs a place to work. We are centrally located to sports, businesses and shopping. It sounds like you were able to enjoy all of this. We... More

Scottsdale, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2012

I have stayed at this property many times and keep coming back because of the exceptional care they show to me but also anyone else. They are patient and always kind from the front staff to the janitorial and always have a moment to help. I've seen them wake someone up who's missing from a shuttle group, give great advice... More

Was this review helpful? Yes 1
fairfieldinnaustinnw, General Manager at Fairfield Inn & Suites Austin Northwest/Arboretum, responded to this review

Thank you for staying with us while you are in Austin. We do everything that we can to make sure that every guest has the best possible stay. We are glad that you noticed and went on trip advisor to let everyone know. We look forward to seeing you next time you are in Austin. Thank you, Brandon Heidkamp General... More

Fort Worth, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 16, 2012

What drew me to this hotel was the price. The quality of my stay will bring me back. My family of seven needs accomodations that can handle us all without breaking the bank. That is what I got. Here are the highlights in no particular order: Why you might want to stay here: Good price, excellent customer service from helpful... More

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fairfieldinnaustinnw, General Manager at Fairfield Inn & Suites Austin Northwest/Arboretum, responded to this review

We look forward to seeing you and your family on your next trip into the Austin area. I will make sure that we have plenty of waffle mix and the shuttle ready for you, when you get here. Thank you, Brandon Heidkamp General Manager More

Orlando, Florida
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 14, 2012

Dear fellow Marriott members, Although the staff and amenities were great overall (especially the shuttle bus driver who took me to work each morning), a word of warning to those of you who don't like nocturnal visits from big bugs! Unfortunately, this location is infested with hundreds of crickets (the size of my THUMB!). Upon checking into my room on... More

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fairfieldinnaustinnw, General Manager at Fairfield Inn & Suites Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to review our hotel. I am truly sorry that the crickets in the hotel disturbed your stay. We work closely with a professional pest control company on a regular basis to address and rectify any pest situation that might occur. Unfortunately, due to a very mild winter in the Austin area, crickets in the... More

Mount Prospect, Illinois
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 9, 2012

Nice hotel; good for the value. Free wifi & free breakfast. Rooms are clean. People friendly. Had no issues.

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Salt Lake City, Utah
Top Contributor
69 reviews 69 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 28, 2012

Very nice, clean hotel. I used Marriott Rewards points to book a room when traveling to TX to visit my grandchildren. Rachel, who welcomed us at the front desk, told us she had given us an upgraded room-a suite. This was a nice surprise that we hadn't expected! The breakfast offered good variety including eggs, oatmeal, waffles, yogurt, assorted pastries,... More

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Lewisville, Texas
Top Contributor
606 reviews 606 reviews
47 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed June 24, 2012

This is a very good Fairfield Inn. It was the public areas and rooms were clean and the staff were friendly and professional. Important note: You cannot walk to the Domain mall from the hotel. However, they do offer a shuttle. The "suites" are relatively small, and there is no partition between the bedroom and sitting area. We had our... More

Was this review helpful? Yes 1
Arlington, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 9, 2012

Nice hotel; good for the value. Free wifi & free breakfast. The location is good next to the Domain and close to the Arboretum. Rooms are clean. We had no issues.

Was this review helpful? Yes 1
Salt Lake City
Top Contributor
98 reviews 98 reviews
58 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 25, 2012 via mobile

This is a decent commuter hotel. It's clean and the service is decent. I would stay here again for the convenience of its location.

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San Francisco, CA
Top Contributor
73 reviews 73 reviews
71 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 27, 2012

I stayed here for a few days recently. Like more Fairfield Inns, this one offers free internet and free breakfast. There is also a free shuttle to the Pickle Research Campus and the Domains. Even though this hotel is close to the domains as the crow flies, it is separated by a railroad track, so it is necessary to drive... More

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn & Suites Austin Northwest/Arboretum

Address: 11201 N. Mopac Expressway, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Austin Northwest/Arboretum 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Austin Northwest Hotel Austin
Fairfield Inn And Suites Austin Northwest
Fairfield Inn Austin
Fairfield Austin
Austin Fairfield Inn

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