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All 183 Austin hotels

Hilton Garden Inn Austin Northwest / Arboretum

3.0 of 5 Hotel   |   11617 Research Blvd, Austin, TX 78759 (Northwest Austin)
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88%
Ranked #14 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Robert A San Jose, Costa Rica
  • Overview
  • Reviews (246)
  • Photos (38)
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  • Room tips (30)
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246 people have reviewed this hotel

Traveler rating
    138
    77
    21
    9
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • French first
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English first
San Jose, Costa Rica
1 review
5 of 5 stars Reviewed 2 days ago NEW

Facilities are great, staff awesome, overall a wonderful experience. Breakfast was varied and delicious every morning. Room was made up great every day and actually felt like a new room each day. No serious complaints about the Hotel aside from not having a more varied room service menu. Microwave and fridge in room was great though. Location was spot on... More

Review collected in partnership with Hilton Garden Inn

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New York
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good clean hotel with limited amenities. Nice staff. Decent location. There is construction going on next door, dusty but noise was minimal. That being said, room was comfortable. No real restaurant on premises, they do have a breakfast service.

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Houston, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

My husband and I were in the north Austin area for work and weekend events. We needed a hotel because our reservation at another hotel had issues because of computer problems. We ended up driving around and trying to find another last minute. It was getting late when we tried the Hilton Garden Inn. Brittany and Rachel were at the... More

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Stockbridge, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Very pretty and calming, muted colors. They chose a beautiful color scheme when they (recently) remodeled. Pool, hot tub, and workout room all very nice! Staff was super nice. I work in the Riata Corporate Park, and it is super close. Also, there is a restaurant in the same parking lot as the hotel, if you are wanting to eat... More

Review collected in partnership with Hilton Garden Inn

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Huntsville, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed here once before, and both times found it to be an excellent value for the quality of service and accommodations. The staff is always courteous and helpful, the rooms clean and inviting.

Review collected in partnership with Hilton Garden Inn

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San Antonio, Texas
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved it!! Got a great deal right here through tripadvisor! Located about 15-20 minutes from the capital. We had booked a room with 2 double beds and it was BEAUTIFUL. Crisp and clean-no funky smell. The mattresses were adjustable for firmness and a Keurig in the room complete with tea and coffee. We also had a mini fridge and microwave,... More

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Dallas, Texas
Top Contributor
58 reviews 58 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business for a couple of nights. Pretty decent stay. My interactions with staff were exceptional, as they are probably one of the most affable, and friendly staff I've met. Pros: Check-in was quick and easy, room was clean and everything worked, and staff is super friendly. The beds are nice, and somewhat adjustable. The wifi is... More

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Houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This is an older hotel. Lobby is very pleasant. Gym is small but functional. We ended up in a handicap room. The room location was near the elevator; therefore, it was noisy. You could hear everyone talking as they were coming/going to the elevator. No fans in the bathroom which made the small bathroom steam up. And it was dirty.... More

Review collected in partnership with Hilton Garden Inn

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

So sorry to hear that you weren't satisfied with the location of your room. Any time you are not satisfied please do not hesitate to let the front desk know and we will work hard on finding a possible solution. The hotel was built in 2002 but we have done extensive renovations over the past 2 years and most recently... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last weekend. It was not too far away from the places we wanted to see in Austin. As you walk into the hotel, you will be pleasantly surprised by the modern decor and cleanliness. The staff was very pleasant. They have complimentary coffee tea cocoa and flavored water in the lobby for all. We stayed... More

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to fill out a review. NW Austin is a real hidden gem when it comes to staying in Austin. We are so close to great restaurants, great shopping, and easy access to all Austin has to offer. Glad my staff took such good care of you. Thanks, Joe More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved the staff. Very helpful and very attentive. Will be back for future Austin City stays. We chose this place because of the location but they were also very helpful with my kids and I. Clean rooms, comfy bed cant complain at all.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for taking the time to fill out a review. I'm so glad to hear that our staff took such good care of you and your family. We are looking forward to you next trip to Austin. Thanks, Joe More

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Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
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Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton

38 photos of this hotel

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Other (9)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Austin #12 Business Hotel in Austin #17 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, newly renovated rooms to make you feel right at home! ... more   less 
Number of rooms
138

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