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Hilton Garden Inn Austin Northwest / Arboretum

#27 of 191 Hotels in Austin
Certificate of Excellence
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11617 Research Blvd, Austin, TX 78759
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2X HHonors Points
Hilton Garden Inn Austin Northwest / Arboretum
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Ranked #27 of 191 Hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Fernando O Laredo, United States
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327 reviews from our community

Traveler rating
    174
    108
    28
    15
    2
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100
57
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Laredo, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is in a great spot, however, I suggest you get off an exit before. It is very complicated to make the turn in to the hotel. We enjoyed the breakfast In the restaurant , fresh fruit, made to order omelets, Etc. We arrived five minutes before they closed and they still served us.

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Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the Hilton Garden Inn are wonderful! They're very friendly, accommodating & willing to make local recommendations if you're unfamiliar with the area. The hotel offers a cook-to-order & continental-type breakfast as well as a bar/lounge. The hotel underwent a recent renovation so the rooms have more of a modern & serene ambiance. The hotel is located in... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Outstanding very clean hotel all around and also received 5 Star service from the staff. Especially would like to recognize Jamil the server in the restaurant who always had a nice welcoming smile on his face and Chi the cook who also was very nice to talk to and asked my family if we needed anything special to be made... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Let's me start out by saying that we arrived in Austin earlier then expected and didn't have anything to do. So we called to see about checking in early. To our surprise we were able to do so. The front desk person made check in a breeze. When we arrived to our rooms they were clean and comfortable. The only... More 

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The Woodlands, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is kept in pristine condition and the front desk personnel are friendly and helpful. Try the breakfast ($10), it is worth the price, the wait staff are super and efficient and the cook will make your eggs to order. If you like waffles, the do-it-yourself waffle maker is yummy too! Indoor heated pool and fitness center are kept... More 

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Argyle, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Move on, don't pick this one. Too bad. Nice area of Austin. Loud, smelly, cold, and front desk out to lunch. I did not talk to anyone about this. it would not have mattered if I had. The best way to deal with this is by providing this review. I am an easy person to please but this place was... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

We were welcomed with great service and hospitality. Very nice and clean. Kids loved the stay and we did too. We will always stay at this location anytime we are in Austin. The only thing I would correct is the lighting in the parking lot wasn't the best.

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Fulshear, United States
1 review
4 of 5 stars Reviewed February 18, 2015

For the price, I would stay here again. The bathroom toiletries are miniature so bring your own. The couches are not very comfortable in the Deluxe room. Overall, it was clean, housekeeping did well, didn't hear much noise outside our room, indoor pool was a plus with our children and the cold weather.

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Manvel, United States
1 review
3 of 5 stars Reviewed February 18, 2015

Stayed here for the location and because of Hhonors program/loyalty. Although pleasant looking and clean in the lobby, the entire second floor smelled like cigarette smoke. The beds and pillows were also not the typical Hilton comfort.

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Gatesville, TX
Top Contributor
267 reviews 267 reviews
51 hotel reviews
280 helpful votes 280 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stay in many hotels around the world (some budget up to 4 star) and this one was pleasant, clean, welcoming, and in a good Austin location. Stayed there for Valentine's Day because it was relatively easy to get to from One World Theater where we attended a concert. We like the Austin Arboretum area and this hotel was located... More 

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