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Hilton Garden Inn Austin Northwest / Arboretum

#27 of 191 Hotels in Austin
Certificate of Excellence
3.0 of 5
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11617 Research Blvd, Austin, TX 78759
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1 room 1 guest
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Hilton Garden Inn Austin Northwest \/ Arboretum
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Allis, Wisconsin
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a quick business trip and have stayed here before but needed something that was a great rate and for this weekend this property fit the bill. It is about a 30 minute drive from the hotel, but the highway there is not a busy as the I-35 corridor. The staff was very friendly and accommodating. This is one of... More 

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San Antonio, United States
5 of 5 stars Reviewed 3 days ago NEW

The Hilton Garden Inn on Research Blvd in Austin was a good experience. The room was nice and clean room, the lobbywas large and the staff was friendly They had home made cookies for the guest in the afternoon in the lobby which was a nice touch. We would definitely stay in this hotel again.

Review collected in partnership with Hilton Garden Inn

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Atlanta, Georgia
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is quite normal for the Hilton Garden Inn chain, but they want conformity. They got it. It is nice to know hat to expect when traveling. The check-in process was painless. I use Hilton's online pre-check service. The staff are friendly and polite. The breakfast is nice and simple. The location is good - it is not too... More 

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Round Rock
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my "go to" hotel whenever I visit Austin. The hotel is the usual Hilton Garden brand standard at Hilton Garden Inn price. Surprisingly its cheaper than Hampton Inn at the Governor's place. The rooms, bed and breakfast are all good, but what I like about this hotel is it's location. It's on 183 North at Duval. Make a... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was really surprised that I had to pay for "functional" internet at this hotel. In a competitive market it is the little things that keep customers coming back and the little things that keep them away. Paying for internet was just an annoyance. In fairness to the hotel it did have a good gym and housekeeping was also good.

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is perfect. Near everything in the Arboretum area and only 15 minutes away from Downtown Austin. Their breakfast has the best selection and is very, very good. The rooms are very modern and the bed is comfy. Though we had a little inconvenience with the room, the manager addressed it promptly. We look forward to... More 

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Bryan, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed in all types of hotels, some expensive and some not so expensive-- I rank this hotel right up there with the best. The cost is very economical, the rooms and the beds are very comfortable, and the breakfast was excellent. Very convenient location.

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Abilene, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Clean with nice amenities. Centrally located. Parking lot/sidewalks not well lighted away from the front entrance. Only have a couple of baggage carts so you are lucky if you are able to snag one. Have stayed here a few times.

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Level Contributor
205 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has an inviting lobby are accompanied with great customer service that made checking in a breeze. The room and bathroom were very clean; the bed was comfortable and appreciated the extra amenities such as the comfy-chair/ottoman, refrigerator, and Keurig coffee maker. A big plus is that the room is quiet and free parking. Another great Hilton hotel in... More 

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. I'm glad to hear that you enjoy your experience! You'll have to come back to stay with us the next time you're in Austin. We'd love another opportunity to host you. Thanks again! Cheers, More 

Ann Arbor, Michigan
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Packed into a dense area - with shopping centers, restaurants, and easy access to 183 an MOPAC highways. The journey downtown is about 15 minutes by car. Hotel is very clean and the rooms very comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. I'm glad to hear that you enjoy your experience! You'll have to come back to stay with us the next time you're in Austin. We'd love another opportunity to host you. Thanks again! Cheers, More 

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