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All 184 Austin hotels

Hilton Garden Inn Austin Northwest / Arboretum

3.0 of 5 Hotel   |   11617 Research Blvd, Austin, TX 78759 (Northwest Austin)
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89%
Ranked #13 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Akshay T San Antonio, India
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265 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, India
1 review
4 of 5 stars Reviewed 1 week ago NEW

Paid a good amount of money. Everything was clean and good staff. But if I am going to pay more than other places I would expect same things included as the lower priced places. Wouldn't I rather stay at a place offering same amenities AND free breakfast for a cheaper price than here?? If only I knew before I made... More

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Top Contributor
125 reviews 125 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent the night because my AC was being repaired. Great rooms. Beautiful lobby. Very nice service . Abundant parking. If I was visiting family anywhere in Northwest Austin or working in that area, you can't beat the location. Close to Seton Hospital Northwest and a bundle of restaurants, thought this was a very good value.

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Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Brand new as of now, clean, very nice, good location for a business trip especially if your company is on the NW side of Austin. Would stay there again. The lobby area was very nice for meetings and/or a drink at the bar.

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Middletown, United States
1 review
5 of 5 stars Reviewed 1 week ago

My flight arrived earlier than expected, though check-in is normally at 3PM, they were able to check me in at 1PM. The desk receptionist when out of her way to find a private spot on the property so I could hold a meeting and complete all the objectives in a few hours

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Fort Worth, Texas
Contributor
17 reviews 17 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really like the Hilton Garden Inn chain because it's (usually) reasonably priced and very, very clean. This hotel was up to standard. The front desk staff in the afternoon seemed a little lax, but the people working at night and in the morning were great. The rooms are clean and the price was right. HOWEVER, this hotel is pretty... More

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for the review and giving compliments about how clean you found the hotel. We really pride ourselves in providing the cleanest hotel around. I like our location but it depends on where you want to be. We are very convenient for all that Austin has to offer whether it be Lake Travis, great shopping at The Domain or... More

Sydney, Australia
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Another good Hilton Garden Inn with all the usual facilities and plenty of parking. Although close to highway quiet in room.Clean rooms and helpful staff. Bone Daddys restaurant out the front which was fine.

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to fill out a review. Short,sweet and to the point. We are so glad to serve you. Thanks, Joe More

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for 2 weeks during my business trip in oct 2013 (late review). But I still remember how it is. The location pretty good, not really exactly at the city center, but it's close to my office, and there are few restaurant at the opposite. I have no car for few days and still able to get food. Even... More

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

I know it's a little late but that fact you remember everything from such a long time ago makes me feel like we did our job. Two weeks is a long time to be away from home and I hope we made you feel at home while you were here. See you next time. Thanks, Joe More

Phoenix, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

Stayed here 3 nights with our Hilton Points...the manager had a gift and letter waiting in the room for us when we arrived, acknowledging our loyalty to the brand and hard earned points. Great idea, exceptional touch! Very quiet rooms, very clean property, friendly staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

I like to see WQW!! That's awesome. Thank you again for your loyalty to the brand. We know how hard it is to earn these points and the sacrifice you make to your family when traveling so much. It's just a little token to say thank you. See you next time. Thanks, Joe More

Georgetown, United States
1 review
5 of 5 stars Reviewed August 13, 2014

I stayed here on a last minute emergency and the hotel was excellent. It is located almost in the same parking lot as the restaurant "Bone Daddy's. There are also several restaurants in the area. The hotel is very clean and the staff extended my stay with no hassle or problems. Good workout room and a great price for this... More

Review collected in partnership with Hilton Garden Inn

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Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for the "excellent" review. Glad you gave us a shot on your unplanned trip. Thank you for pointing out our service and cleanliness which is what we pride ourselves on. Pappadeaux's is coming soon as another restaurant option. Thanks, Joe More

Arlngton, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed August 13, 2014

Had a quick trip to Austin and stayed one night at this property. It is very nice and very typical of HGI's which is my preferred brand to stay in. Although my reservation was entered for the wrong date by a new person, the front desk staff quickly fixed the problem and got me in a room. The property has... More

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for staying during your short trip. So glad to hear that you prefer Hilton Garden Inn. We are the fastest growing brand in the Hilton system. I'm also glad you enjoyed the new furniture we installed this year. See you next time. Joe More

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Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton

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