We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Hilton Garden Inn Austin Northwest / Arboretum

3.0 of 5 Hotel   |   11617 Research Blvd, Austin, TX 78759 (Northwest Austin)
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X HHonors Points
Save Saved
You added Hilton Garden Inn Austin Northwest / Arboretum to your Saves list
Hilton Garden Inn Austin Northwest / Arboretum
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
88%
Ranked #12 of 184 hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Cromeris Sydney, Australia
  • Overview
  • Reviews (260)
  • Photos (62)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (34)
  • Location
  • More
true
Write a Review

260 people have reviewed this hotel

Traveler rating
    146
    83
    21
    9
    1
See reviews for
82
41
14
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Another good Hilton Garden Inn with all the usual facilities and plenty of parking. Although close to highway quiet in room.Clean rooms and helpful staff. Bone Daddys restaurant out the front which was fine.

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to fill out a review. Short,sweet and to the point. We are so glad to serve you. Thanks, Joe More

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks during my business trip in oct 2013 (late review). But I still remember how it is. The location pretty good, not really exactly at the city center, but it's close to my office, and there are few restaurant at the opposite. I have no car for few days and still able to get food. Even... More

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

I know it's a little late but that fact you remember everything from such a long time ago makes me feel like we did our job. Two weeks is a long time to be away from home and I hope we made you feel at home while you were here. See you next time. Thanks, Joe More

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here 3 nights with our Hilton Points...the manager had a gift and letter waiting in the room for us when we arrived, acknowledging our loyalty to the brand and hard earned points. Great idea, exceptional touch! Very quiet rooms, very clean property, friendly staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

I like to see WQW!! That's awesome. Thank you again for your loyalty to the brand. We know how hard it is to earn these points and the sacrifice you make to your family when traveling so much. It's just a little token to say thank you. See you next time. Thanks, Joe More

Georgetown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here on a last minute emergency and the hotel was excellent. It is located almost in the same parking lot as the restaurant "Bone Daddy's. There are also several restaurants in the area. The hotel is very clean and the staff extended my stay with no hassle or problems. Good workout room and a great price for this... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for the "excellent" review. Glad you gave us a shot on your unplanned trip. Thank you for pointing out our service and cleanliness which is what we pride ourselves on. Pappadeaux's is coming soon as another restaurant option. Thanks, Joe More

Arlngton, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Had a quick trip to Austin and stayed one night at this property. It is very nice and very typical of HGI's which is my preferred brand to stay in. Although my reservation was entered for the wrong date by a new person, the front desk staff quickly fixed the problem and got me in a room. The property has... More

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for staying during your short trip. So glad to hear that you prefer Hilton Garden Inn. We are the fastest growing brand in the Hilton system. I'm also glad you enjoyed the new furniture we installed this year. See you next time. Joe More

Saginaw, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed this past weekend at the Hilton Garden Inn. From Check in to Check out the staff was amazing. The room was very clean and smelled fresh. We had to call and ask directions because my GPS was confused and the front desk agent was very helpful and then also helped us with finding the restaurant we were wanting...I... More

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for giving us the opportunity to serve you while you were here in Austin. We are glad you chose us and allowed us to show your our dedication to customer service. Now you know where to stay the next time you are in town. Thanks, Joe More

Denton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Located in Northwest Austin near shopping and new restaurants, this clean, contemporary hotel offers great value in a prime locale. Staff was friendly and helpful. Complimentary lobby refreshments included not just coffee but also, acknowledging the Texas heat, icy cold lemon water. The indoor pool was refreshing and quiet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for giving us an opportunity to serve you. You now know where to stay when you come to visit Austin. We are super convenient to everything Austin has to offer with some of the best shopping in Austin. Thank you again for commenting on our friendly staff and we hope to see you again very soon.... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Great staff! Very comfortable bed and bedding. Bathroom could have been a bit more upscale. Execellent overall experience. Would recommend to others. Its was bit hard to see of the road. Entrance was a bit tricky. Awsome, hot, made to order, complementay breakfast. Quick check in and check out. Love the noon checkout time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for the great review. Typically we do not offer free breakfast but it is a $9.95 charge. It is an awesome breakfast with cook to order items, fresh cut fruit daily, and yummy waffles. You can't get a better deal on breakfast anywhere. Keep you eyes open for new modern bathrooms coming in the next 6 months. All... More

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Had a friend visiting out of state and needed a room for one night. The Hilton Garden NW was perfect from the location to the great staff and super clean hotel. I feel I made an excellent impression on Texas. Thanks!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Awesome!! So glad we were able to help make a great impression on Texas. I've been here for 3 years and love Austin and everything it has to offer. Thanks, Joe More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

For the price and location it was a great deal! The location was excellent....close to a lot of restaurants and great shopping. Restaurant in front of hotel...Bone Daddys BBQ....great place to eat! Delicious! The cooked to order breakfast could have been complimentary considering the price of the rooms....they charge $9.95. We decided to go to IHOP for a better selection.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for the great review. Ihop does have a better selection as far as their signature items, but I will put our quality and variety up against them any day. For $9.95 you can't get a better breakfast. Hope to see you next time you are in Austin. Thanks, Joe More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Austin Northwest / Arboretum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Austin Northwest / Arboretum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Priceline, Cheap Tickets, Tingo, Hilton Hotels, Hotels.com, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Hilton Garden Inn Austin Northwest / Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (6)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Austin with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Austin #13 Business Hotel in Austin #16 Best Value Hotel in Austin #16 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, newly renovated rooms to make you feel right at home! ... more   less 
Number of rooms
138

Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin Northwest / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer