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All 184 Austin hotels

SpringHill Suites Austin North / Parmer Lane

3.0 of 5 Hotel   |   12520 North IH 35, Austin, TX 78753
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79%
Ranked #61 of 184 hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
its5pm Conroe, Texas
  • Overview
  • Reviews (101)
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  • Room tips (19)
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101 people have reviewed this hotel

Traveler rating
    44
    35
    8
    11
    3
See reviews for
28
15
8
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
1 review
1 of 5 stars Reviewed 1 week ago

On our second day of our stay, the AC malfunctioned, called the front desk, and they sent the technician and he blame the amount of people in the room, we were 3 small kids and 2 adults. at night, it got almost 79F we didn't get our rest, it was too hot, and didn't expect this low quality from this... More

Was this review helpful? Yes
Carla M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Dear Guest, Thank you for taking the time to share your experience on online with Trip Advisor it is much appreciated! For the benefit of other readers we can confirm that the unit in that particular room you stayed was not at full strength and the unit has since been replaced. If you can recall our 'Technician' who was actually... More

Conroe, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Traveled here in late July on business. Peter and the rest of the front desk desk staff were very helpful. The room was very nice and clean and well appointed. I stayed on the fifth floor facing the front of the hotel, away from the freeway. It was nice and quiet and I had no problems at all. The only... More

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Alexandria, La
Top Contributor
50 reviews 50 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good location, very quiet, well lit parking areas, accessible from I-35N and Parmer Ln. Shopping center, Wal-Mart, Target, HEB, banks close by. Plenty of eateries from fast food to mid-scale. Good hot breakfast. Front desk super nice and accommodating. Housekeeping prompt and thorough. Good value.

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Houston, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival, check in was a breeze. I had reserved 2 rooms, and I had to change one of the room accommodation to king bed. Peter, the evening staff was able to arrange it. He was accommodating, and welcoming. The hotel was convenient to restaurants, and other places of business. The hotel was very clean, and the room we had... More

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corpus christi,texas
Top Contributor
68 reviews 68 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel received a diamond award from the BBB, and I can definitely see why. I had interactions with five different staff members at the front desk, and the all were very polite. The free breakfast buffet is one of the best I've seen. Plenty of fresh fruit, oatmeal, eggs, bacon, etc. All the rooms are suites, so they have... More

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Houston, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 12, 2014

The good: GREAT access from highway, low cost, friendly staff, lots of outlets, cookies on arrival. The bad: Absolutely non-functional floor plan. The living area is contiguous with sleeping area and no door to close, bathroom sink right in front of beds, with no door to close. Queen-size sofa sleeper but hotel has only full-size sheets. WHAT??? Breakfast food ran... More

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Carla M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Greetings Guest, Thank you for taking the time to share your comments regarding your past stay with us. We have had several key management changes since you stayed with us in the fall 2013 and we hope you will give us another chance whenever you are next in Austin. Its a shame you have expressed your review so late after... More

Houston, Texas
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 2, 2014

I booked this hotel through Priceline, had some trouble securing the type of room I had requested, but the hotel staff took care of my issue with ease. I would like to commend staff member, Peter, on his wonderful customer service. He was so friendly, attentive, and thoughtful. He really made our stay so pleasant. The hotel rooms are so... More

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Magnolia, Arkansas
Top Contributor
68 reviews 68 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed here over the same weekend that the Motorcycle Convention was in town...and WE were NOT their for the convention; however, everything about the hotel was stellar! The Motorcycle people were great too! But the hotel was terrific! The staff was very caring and attentive, everything was nice, clean, and just couldn't have been better. We really enjoyed it,... More

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Allen, Texas
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

This suites hotel offers easy access to I-35. The lobby and rooms were clean and quiet. The room was very comfortable. The friendly desk clerk gave me directions to Walnut Creek Metropolitan Park, a very short distance away, where I was able to hike on nature trails in a shady setting. During my stay, a motorcycle convention was in town,... More

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Ocala, Florida
Top Contributor
94 reviews 94 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 16, 2014

In town visiting a friend on our way north from Houston. The rooms are great and clean and amenities are standard fare for Springhill Suites. Were we had an issue was that the Rot Rod Motorcycle group was in town. I wish they would have said that when we checked in. The whole outside area was covered with bikes, including... More

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Additional Information about SpringHill Suites Austin North / Parmer Lane

Address: 12520 North IH 35, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin North / Parmer Lane 3*
Reservation Options:
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Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style
#36 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 
Number of rooms
132

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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