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SpringHill Suites Austin North / Parmer Lane

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12520 North IH 35, Austin, TX 78753
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SpringHill Suites Austin North \/ Parmer Lane
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143 Reviews from our TripAdvisor Community

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Berlin, Germany
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for 16 nights in a King Suite. From the time of arrival, check in was speedy and Joe was working the front desk and he was helpful and very professional. The room was perfect in every way. Clean, comfortable and ample room for visitors. All the staff at SpringHill were awesome! Breakfast was always... More 

Helpful?
Thank Wayne I
Robert M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Wayne, Thank you for taking time to complete a review of your recent stay at the Springhill Suites Austin North, we truly appreciate the specific feedback and kind words regarding your experience. Our goal is to provide a clean, comfortable room while providing world class service and we are truly pleased that we exceeded your expectations. I will personally recognize... More 

Steamboat Springs, Colorado
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed October 23, 2015

This hotel is adjacent to the Frank Frickett Boy Scout Center and next door to the Fairfield Inn. It is out of the way of downtown Austin and the airport, but perfect if you're attending meetings in the BSA Conference center. The Fairfield has an outdoor pool and work out facility but both are available to you just for asking... More 

Helpful?
Thank mikeforney
Robert M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Mr. Forney, Thank you for taking the time to complete a review of your recent stay at the Springhill Suites Austin North, we truly appreciate your 5 star rating and the comments regarding the guest service you received during your visit. We will definitely share that with the team! It is our goal to provide an experience that will have... More 

Fremont, CA
Level Contributor
359 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed October 6, 2015

We were in town for a UT game, and this hotel was reasonable, albeit about 20-30 minutes away from Royal Stadium. The room was comfortable - nice to have the fridge & microwave. Only thing lacking was enough another towel bar in the bathroom area, and very tight counter space. The climate control unit on the wall was a little... More 

Helpful?
Thank TrnrMom
Robert M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

TrnrMom, Thank you for taking the time to complete a review of your recent stay at the Springhill Suites Austin North. We truly appreciate your overall rating of a 4 and will take the feedback that you mentioned to work our way to a 5! We always enjoy having fans for the UT games and do our best to keep... More 

Dallas, Texas
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 24, 2015

Stayed here just for a night. Arrived late evening, room was ready. Very nice room, clean and tidy. Free wifi and complimentary breakfast were added perks. Hotel provides free parking for guest cars. Checkout was smooth

Helpful?
Thank aadiit
Robert M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your stay at the Springhill Suites Austin North. Our goal is to provide a clean, comfortable room while delivering great guest service and based on your ratings/comments, we are truly delighted that you enjoyed your visit. We look forward to having you back and we will pass along your... More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 19, 2015

We stayed here and picked a room very last minute. We actually just made a day trip up to Austin. We checked into the hotel and the service was actually phenomenal. The lady who checked us in was very sweet and hospitable! We went up to our room and the light in the living room area didn't work. It didn't... More 

Helpful?
Thank Megan M
Robert M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Megan M, Thank you for taking the time to write a review of your recent stay at the Springhill Suites Austin North. We truly appreciate the specific feedback regarding all aspects of your stay, especially the extremely kind words regarding the service. We definitely strive to provide World Class service for all of our guests. We are truly sorry for... More 

Somerville
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 9, 2015

Room was great. It was suite, very nice mattress on king size bid, good shower and pressure, nice TV and the price was very reasonable. This Hotel was located next door to the event I participated in and made it convenient to walk over. The breakfast was excellent, service was excellent and the price was excellent. Will stay there again

Helpful?
1 Thank Carl C
Robert M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Carl C, Thank you for taking the time to complete a review on your most recent stay. We truly appreciate your 5 star rating on every category, as well as, you nice comments on all aspects of your suite. We will definitely pass along your kind words to the entire staff as I know they appreciate the affirmation of a... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2015

It was very clean and had many amenities. The breakfast included eggs with fresh spinach, salsa and cheese. We even checked in early (10:30). Very nice staff and great location. 15 mins from downtown. Definitely would stay here again!

Helpful?
Thank Allison L
Carla M, Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Thank you for the wonderful review! We look forward to seeing you again soon. More 

ft worth
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 7, 2015

My husband and I took our only son's son(our son passed away recently) to Austin for the weekend. We wanted him to have a little fun before school started, and he wanted to see the Capitol,so off we went.We were LOYAL HAMPTON INN customers, but our grandson saw pictures of Springhill suites, and we gave in to the 9 year... More 

Helpful?
2 Thank pepper d
Carla M, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review us online it is much appreciated. Looking at your review there are definitely some areas we would like to look into further Please could you contact the hotel directly and ask to speak with James Ghulam. Thank you 512-833-8100 More 

Dublin, Ireland
Level Contributor
187 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 30, 2015 via mobile

I recently stayed here and I really did enjoy my stay. What I liked was the friendly staff, a good breakfast and rooms maintained to a high standard but having said the rooms do need updating as they look a little tired. The hotel also has small swimming pool and gym and there is small park almost outside the front... More 

Helpful?
1 Thank JOC834
Carla M, Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to share your feedback with us it is much appreciated. In regards to your recent experience we do strive for a super clean and friendly experience each and every time you stay with us and we are glad this was indeed the case on this occasion. Please let us know whenever... More 

Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 10, 2015 via mobile

Visiting with friends in Austin and stayed here for large room with living room. Very convenient to highway without being downtown. Across the highway are many shops and restaurants. Hotel was clean and comfortable. It met our needs and at a good price.

Helpful?
Thank WendyM1023
Carla M, Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Wendy, Thank you so much for the wonderful review of our location it is much appreciated. We look forward to seeing you again whenever next in Austin! Regards, Hotel team! More 

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