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All 183 Austin hotels

SpringHill Suites Austin North / Parmer Lane

3.0 of 5 Hotel   |   12520 North IH 35, Austin, TX 78753
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Ranked #56 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
abscess234 corpus christi,texas
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97 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
corpus christi,texas
Top Contributor
68 reviews 68 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel received a diamond award from the BBB, and I can definitely see why. I had interactions with five different staff members at the front desk, and the all were very polite. The free breakfast buffet is one of the best I've seen. Plenty of fresh fruit, oatmeal, eggs, bacon, etc. All the rooms are suites, so they have... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: GREAT access from highway, low cost, friendly staff, lots of outlets, cookies on arrival. The bad: Absolutely non-functional floor plan. The living area is contiguous with sleeping area and no door to close, bathroom sink right in front of beds, with no door to close. Queen-size sofa sleeper but hotel has only full-size sheets. WHAT??? Breakfast food ran... More

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Houston, Texas
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel through Priceline, had some trouble securing the type of room I had requested, but the hotel staff took care of my issue with ease. I would like to commend staff member, Peter, on his wonderful customer service. He was so friendly, attentive, and thoughtful. He really made our stay so pleasant. The hotel rooms are so... More

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Magnolia, Arkansas
Top Contributor
66 reviews 66 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed here over the same weekend that the Motorcycle Convention was in town...and WE were NOT their for the convention; however, everything about the hotel was stellar! The Motorcycle people were great too! But the hotel was terrific! The staff was very caring and attentive, everything was nice, clean, and just couldn't have been better. We really enjoyed it,... More

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Allen, Texas
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 17, 2014

This suites hotel offers easy access to I-35. The lobby and rooms were clean and quiet. The room was very comfortable. The friendly desk clerk gave me directions to Walnut Creek Metropolitan Park, a very short distance away, where I was able to hike on nature trails in a shady setting. During my stay, a motorcycle convention was in town,... More

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Ocala, Florida
Top Contributor
93 reviews 93 reviews
44 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 16, 2014

In town visiting a friend on our way north from Houston. The rooms are great and clean and amenities are standard fare for Springhill Suites. Were we had an issue was that the Rot Rod Motorcycle group was in town. I wish they would have said that when we checked in. The whole outside area was covered with bikes, including... More

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A TripAdvisor Member
1 of 5 stars Reviewed June 13, 2014

My stay at Springhill Suites in Austin was definitely different from any other. We walked into the room and the smell hit us. We pulled back the sheets and the smell got louder. Low and behold there was a stain on the matress that looked like a puddle. After switching rooms, we automatically pulled back the covers to see the... More

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San Antonio, Texas
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2014

We've always had a good experience at Springhill Suites, but this one failed to meet our expectations. Thankfully, we were only there for a night, and it was booked solid thanks to a variety of events in town. I had noticed a stray black ant near the sink before we left for our event, killed it, didn't think much of... More

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Carla_Montemurro, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review

Greetings, THANK YOU for taking the time to share your recent feedback with us in regards to your recent stay at our hotel. We will definitely be sharing your comments with our whole hotel team and we will look to improve on this opportunity moving forward. As a team we have our associates on duty 24/7 and its a shame... More

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 14, 2014

We recently stayed at this SpringHill Suites in Austin. The location is easy to access, convenient to highways and local shopping areas. The staff was very cordial when we checked in and every time we walked through the lobby. The rooms are nicely appointed, clean and comfortable. The breakfast offerings are really pretty good with a variety of choices to... More

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 10, 2014

We stayed 3 nights and we would definitely stay here again. Easy access on/off I 35, relatively close to downtown & UT. Room was very clean, attractive, with comfortable modern furnishings and nice prints (just as pictured online). Beds/linens were quite comfortable. I enjoyed the Paul Mitchell hair products as well. Front desk customer service was excellent from reception to... More

Was this review helpful? Yes 2
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Additional Information about SpringHill Suites Austin North / Parmer Lane

Address: 12520 North IH 35, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin North / Parmer Lane 3*
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Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style
#16 Best Value Hotel in Austin #45 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 
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