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Country Inn & Suites By Carlson Austin-North

2.5 of 5
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7400 IH-35 North, Austin, TX 78752
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Country Inn & Suites By Carlson Austin-North
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Ranked #90 of 191 Hotels in Austin
A recent review
4 of 5 stars Reviewed June 19, 2014
Miss_Ivy_92 ADA
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142 reviews from our community

Traveler rating
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    25
    19
    11
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28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson Austin-North
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ADA
Top Contributor
175 reviews 175 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 19, 2014

The hotel is in a quiet area and it feels secluded. The staff was very friendly and helpful. The room was clean and updated. There was plenty of parking and it was close to restaurants. I got to check in a little early because I arrived early. I would stay here again. I redeemed my Club Carlson points so the... More 

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Arkansas
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

When we arrived, I was a bit skeptical as to the quality of this hotel. As others have stated, the neighborhood doesn't look great. However, after we checked in we felt much better about the situation. The desk clerk was very friendly and helpful in giving us information about the best way to get to the 6th Street area. Our... More 

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San Diego, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 7, 2014

First i called the hotel prior to arrival to notify them of a late check in possibly 2am, however when i arrived they had cancelled my reservation. after driving 17 hours i was not in the mood, eventually i was able to get checked in lost my points for my 2nd reservation that i would have cancelled anyways because my... More 

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Austin-North, responded to this review

We can not apologize enough for issues you experienced during your last stay! We can entirely understand how the confusion with your room during check-in would be exhausting after a long trip, and we are so sorry for the rest of it as well. We will certainly make sure that this is noted so we can try to avoid similar... More 

Travelers are raving about these Austin hotels

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 7, 2014

From the time we checked in it was bad. They had change our original room for maintenance problems then we get to our room to turn on the air .... We wait for about 2 hours thinking it will cool down, it never does so we call down to the desk... She was very helpful and friendly.... We had to... More 

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cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

I am so sorry there were so many issues with your stay. I know that it must have been very frustrating and I sincerely apologize and would love another chance to make a good impression! Thank you for bringing these issues to my attention. More 

Manassas, Virginia, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2014

This Hotel was good for what we needed. It was clean, and had good service, and the price was good for what you get. It was close to where we needed to be. I will note that the surrounding residential area is Urban. Some people MAY feel uncomfortable because of this. This is not your DREAM hotel. If it is... More 

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2 reviews
3 of 5 stars Reviewed March 11, 2014

The good: Clean linens, hot shower, nice team at the front desk. The bad: A cockroach skittered across the lobby on my last day there. The walls are thin. The carpet in my room was moldy and smelly. The fan did not work in my bathroom. The lock on my window was half-broken.

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Brisbane, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

I found staff great,rooms tidy and included breakfast was great value. I flew in from Brisbane Australia for Formula One GP next weekend and found it great place to get over jetlag from 24 hour flying. You have good range of options of getting food delivered.

Was this review helpful? Yes 1
Dallas, Texas
1 review
5 of 5 stars Reviewed February 18, 2014

The staff is very friendly and courteous; they were willing to assist in any way they could. All of my questions and/or requests were handled in a professional and timely manner. The Check-in process was easy and hassle free. The rooms were always clean, neat, and tidy. The staff always went out of their way to make you feel at... More 

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cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you so much! We love kind remarks like these. I will alert the staff to your feedback and give them the recognition they deserve. Hope to see you soon! More 

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 6, 2014

The room was comfortable enough for the night I spent there before my flight the next morning. The window didn't seal well and because it was in a very cold winter in Austin, my room was not warm. My bathroom was not super clean and had rust spots in the shower. The bed was good enough for a few hours... More 

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Strawberry
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2013 credit card Amex Card Member Review

We stay at Country Inn & Suites many times when on business trips. This was a particularly nice location. Nice rooms, friendly staff, good basic breakfast and a quiet neighborhood. We would stay here again.

Was this review helpful? Yes 1
cx_astn, Guest Relations Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you so much for the feedback. We love having you as our guest! More 

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