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Country Inn & Suites By Carlson Austin-North

2.5 of 5
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7400 IH-35 North, Austin, TX 78752
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Country Inn & Suites By Carlson Austin-North
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Ranked #90 of 191 Hotels in Austin
A recent review
4 of 5 stars Reviewed April 12, 2015
elizabethmG2315PM
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142 reviews from our community

Traveler rating
    54
    33
    25
    19
    11
See reviews for
28
17
8
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (52)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (31)
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There are newer reviews for Country Inn & Suites By Carlson Austin-North
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1 review
1 of 5 stars Reviewed April 18, 2015 via mobile

I was there last week with several friends. Three out of five of us now have bed bugs. Between the five of us, we had two rooms. One guest from the first floor has them. Two from our room on the second floor. Everyone watch out and check your beds.

Was this review helpful? Yes
cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We have bi weekly pest control that includes bed bugs. In fact we had him out to inspect these rooms and found not one sign of Bed Bugs. We take these issues very seriously and will... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2015

Do not stay here. It is a dumpster located in a sketchy part of town staffed by people who don't care. Pool? Filthy. Breakfast? About like Super 8. Room? Looks nice. Oh. Wait a minute! We got bedbugs. The only thing that made me happy with this stay was that Ingot my money back. Country Inn and Suites has been... More 

Was this review helpful? Yes 1
cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. As you can see by our other comments this is not the norm. I will address these issues with our team and assure you we do care very much about our guest and value your business.... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

Stayed for 3 nights and enjoyed it very much. Hotel staff was friendly and helpful, breakfast was a standard continental breakfast, and the rooms were fairly newly renovated with all amenities needed for our stay. Close enough to downtown to drive if you want to deal with the traffic. Overall would recommend for anyone who wants a good deal on... More 

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1 review
5 of 5 stars Reviewed March 5, 2015 via mobile

I enjoyed my stay and it was lovely however I was very offended that they didn't have a bible in the room in the night stand drawer like all other hotels do. What has the world come to? The hotel should be more concerned about offending God then offending the non Christian guests. I hope the hotel will consider putting... More 

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