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Country Inn & Suites By Carlson Austin-North

2.5 of 5
7400 IH-35 North, Austin, TX 78752 (St. Johns)
Hotel amenities
Country Inn & Suites By Carlson Austin-North
Ranked #74 of 179 hotels in Austin
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63 reviews from our community

    Trip type
Traveler rating
    27
    12
    7
    10
    7
Date Rating
Dallas
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed March 18, 2013

Just spent 4 nights here during South-by-Southwest Music Festival because there were no other hotel rooms in the city available (literally). The accommodations were clean but dated and run down. The bed was surprisingly comfortable in my second floor room but I didn't get much sleep as the walls are so thin that I could hear people in all of... More

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See 9 more reviews by brashsassy for Austin
Carlson Hotels C, Carlson at Country Inn & Suites By Carlson Austin-North, responded to this review
March 22, 2013

Thank you for taking the time to express your feelings in regards to your stay at our property. We are sorry the front desk was not attentive -as this is something we take very seriously- we have since spoken with our team so this does not happen again. Please stop by so we can make your next stay with us... More

NY
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2013

We just stayed at the Country Inn in Austin for the SXSW conference and I would recommend it. It is clean, the staff is nice and the room have acceptable A/C units and the showers have adequate pressure. Tiny gym but enough to break a sweat.

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See 4 more reviews by rubyrockNy for Austin
Cairo
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 31, 2013

I stayed for 1 night with friends after we moved out from another terrible hotel during our weekend in Austin. The room was clean with 2 queen size beds, bathroom was big and clean too with good amenities. The room had a microwave and an LCD TV. Breakfast was very basic, bagels, cheese and waffles. We went down at 9... More

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Austin
1 review
4 of 5 stars Reviewed January 24, 2013

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Review collected in partnership with Easytobook.com

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 20, 2013

arrived early into austin coming in from san antonio and the front desk clerk(bruce) was able to check me in early, despite how busy the place looked. In a matter of minutes I was checked in and headed up to my room. As soon as i walked into the room I thought to myself, "wait a minute, this doesn't look... More

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Phoenix, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2013

Tried to stay in town for New Years. Over priced, employee has don't give a damn attitude. Came down for breakfast at 9:20 to no food, staff spoke no English, refused to put food out. Then the girls who clean took what was left to eat and put on plates for themselves. Front desk clerks are in the wrong line... More

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Carlson Hotels C, Carlson at Country Inn & Suites By Carlson Austin-North, responded to this review
January 24, 2013

On behalf of the entire staff at the Country Inn & Suites Austin-North, TX, we thank you for taking the time to share your experience with fellow travelers. We are sincerely sorry about the concerns you mentioned, and we want you to know we take things like this very seriously. We are especially concerned about the service you received from... More

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Laguna Park, Texas, United States
1 review
1 of 5 stars Reviewed October 18, 2012

I booked a King Suite for my husband and myself. I went in to check into the room, there was no personnel to be found. After waiting we finally got our room and the jacuzzi tub had soap scum rings, hair, and water still in the tub. The bathroom was repulsive. There was a hair on the toilet seat, brown... More

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cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review
October 20, 2012

Thank you for your review of our hotel. I would like to start off by saying that I apologize that we incorrectly checked you into a room that our housekeeping hadn't cleaned yet. Unfortunately, sometimes a room can be overlooked. It would have been our pleasure to switch you to another room to ensure you had an enjoyable stay. In... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 22, 2012

From the time I checked in till the time I checked out, the hotel staff was amazing. Very knowledgable about the area and directed me to alot of local hot spots. I especially want to acknowledge Robbie at the front desk and Corey, the manager. They both made this trip really great. Everytime I passed through the lobby, they were... More

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cx_astn, General Manager at Country Inn & Suites By Carlson Austin-North, responded to this review
October 20, 2012

Thank you for the great review you posted about your stay with us. I enjoy reading reviews like this and sharing them with our staff as motivation to keep upholding high levels of guest services. I am thrilled that you enjoyed your stay and that myself and Robbie were a part of what made your stay great. We look forward... More

Fort Worth
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2012

Nice free breakfast in a comfortable breakfast room with plenty of seating. Slept great in comfortable bed/pillows. I have a 6 month old daughter and liked staying on the 1st floor. It was easy to bring all her stuff in and a luggage cart was always available up front =)

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Del Rio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2012

I stayed at the Country Inn & Suites in Austin this past weekend and had the most excellent service. The manager, Cory was very helpful in making sure that my stay there was comfortable and ensured a perfect visit. He was very knowledgeable on what the hotel had to offer it's clientele(e.g. hot tub, pool, exercise room). The interior of... More

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites By Carlson Austin-North

Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn & Suites By Carlson Austin-North Hotel
Country Inn Austin North
Country Inn Austin
Austin Country Inn
Address: 7400 IH-35 North, Austin, TX 78752
Region: United States > Texas > Austin > St. Johns
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 179 hotels in Austin
Price Range: $
Hotel Class:2.5 star (2.5*)
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Country Inn & Suites By Carlson Austin-North
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