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All 182 Austin hotels

Country Inn & Suites By Carlson Austin-North

2.5 of 5 Hotel   |   7400 IH-35 North, Austin, TX 78752 (St. Johns)
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Ranked #91 of 182 hotels in Austin
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76 people have reviewed this hotel

Traveler rating
    32
    14
    12
    10
    8
See reviews for
8
10
4
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed March 11, 2014

The good: Clean linens, hot shower, nice team at the front desk. The bad: A cockroach skittered across the lobby on my last day there. The walls are thin. The carpet in my room was moldy and smelly. The fan did not work in my bathroom. The lock on my window was half-broken.

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Port Macquarie
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014

I found staff great,rooms tidy and included breakfast was great value. I flew in from Brisbane Australia for Formula One GP next weekend and found it great place to get over jetlag from 24 hour flying. You have good range of options of getting food delivered.

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Dallas, Texas
1 review
5 of 5 stars Reviewed February 18, 2014

The staff is very friendly and courteous; they were willing to assist in any way they could. All of my questions and/or requests were handled in a professional and timely manner. The Check-in process was easy and hassle free. The rooms were always clean, neat, and tidy. The staff always went out of their way to make you feel at... More

Was this review helpful? Yes
cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you so much! We love kind remarks like these. I will alert the staff to your feedback and give them the recognition they deserve. Hope to see you soon! More

Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 6, 2014

The room was comfortable enough for the night I spent there before my flight the next morning. The window didn't seal well and because it was in a very cold winter in Austin, my room was not warm. My bathroom was not super clean and had rust spots in the shower. The bed was good enough for a few hours... More

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Strawberry
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2013 credit card Amex Card Member Review

We stay at Country Inn & Suites many times when on business trips. This was a particularly nice location. Nice rooms, friendly staff, good basic breakfast and a quiet neighborhood. We would stay here again.

Was this review helpful? Yes 1
cx_astn, Guest Relations Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you so much for the feedback. We love having you as our guest! More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 18, 2013

This hotel is located, literally, in a low income area. In front of the hotel is a run down home with a worn out fence. Behind it is a street with junk cars parked on it. We had a King Suite, if you could call it that. It had a very small dorm fridge with a sink and dinky microwave.... More

Was this review helpful? Yes 1
cx_astn, Guest Relations Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. More

McAllen
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

The receptionist was bey inviting, even called our room a few minutes after we got in to see if everything was to our liking, and I thought that was awesome of her. Our room was huge, big restroom, big jacuzzi in our room, the bed is amazingly comfortable and I slept very well compared to home. All appliances seem up... More

Was this review helpful? Yes 1
cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you for taking the time to give feedback on your most recent stay. We are thrilled to see that you enjoyed your time at the hotel. We loved having you as well!! On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels... More

Darwin, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 3, 2013

As soon as we arrived at the desk in Austin it was a total let down, the clerk was unprofessional, did not know or could not answer simple questions about Austin and how to get around. To me that is poor customer service, not knowing your location. Sadly third rate service, after staying at the Country Inn and Suites in... More

Was this review helpful? Yes
cx_astn, Guest Relations Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you for taking the time to give us some feedback on your stay. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you I am working diligently to ensure a similar situation does... More

Waco
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 27, 2013

We were greeted by a friendly receptionist and a container of home-baked cookies. The lobby was attractive with a fireplace and furniture resembling a nice living room. A computer was also available for public use. WiFi was easy to use in our room also. Our room was large - including a bar with sink, mini refrigerator, microwave, and coffeemaker. The... More

Was this review helpful? Yes 1
cx_astn, Guest Relations Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you for taking the time to give us your feedback. We are thrilled to see that you enjoyed your time at the hotel! On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More

Tullahoma, Tennessee
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 15, 2013

We stayed here for a week while working in Austin. Our room was clean and comfortable. The hot breakfast each morning was good. All at a very decent price. The area seemed a little sketchy so we were sure to remove our valuables from our vehicles each evening. But we never had a problem. Our room was facing away from... More

Was this review helpful? Yes 1
cx_astn, Guest Relations Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you for taking the time to give us some feedback about your recent stay. We are thrilled to see that you enjoyed your time at the hotel. Please come see us again real soon. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when... More

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Additional Information about Country Inn & Suites By Carlson Austin-North

Also Known As:
Country Inn And Suites By Carlson Austin-North
Country Inn & Suites By Carlson Austin-North Hotel
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn Austin North
Country Inn Austin
Austin Country Inn
Address: 7400 IH-35 North, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin > St. Johns
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Austin-North 2.5*
Reservation Options:
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