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All 183 Austin hotels

Country Inn & Suites By Carlson Austin-North

2.5 of 5 Hotel   |   7400 IH-35 North, Austin, TX 78752 (St. Johns)
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58%
Ranked #96 of 183 hotels in Austin
A recent review
3 of 5 stars reviewed 4 weeks ago
Camaroxo Houston
  • Overview
  • Reviews (80)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (9)
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80 people have reviewed this hotel

Traveler rating
    32
    15
    13
    12
    8
See reviews for
9
11
5
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston
1 review
3 of 5 stars Reviewed 4 weeks ago

Came down for a weekend trip. The stay was nice, breakfast good, & staff was friendly. Unfortunately, the spa was broken, one of the few reasons we chose this hotel. The price for a two night stay was pretty fair. Not a bad drive from downtown Austin either.

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ADA
Top Contributor
137 reviews 137 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 19, 2014

The hotel is in a quiet area and it feels secluded. The staff was very friendly and helpful. The room was clean and updated. There was plenty of parking and it was close to restaurants. I got to check in a little early because I arrived early. I would stay here again. I redeemed my Club Carlson points so the... More

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Arkansas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

When we arrived, I was a bit skeptical as to the quality of this hotel. As others have stated, the neighborhood doesn't look great. However, after we checked in we felt much better about the situation. The desk clerk was very friendly and helpful in giving us information about the best way to get to the 6th Street area. Our... More

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San Diego, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 7, 2014

First i called the hotel prior to arrival to notify them of a late check in possibly 2am, however when i arrived they had cancelled my reservation. after driving 17 hours i was not in the mood, eventually i was able to get checked in lost my points for my 2nd reservation that i would have cancelled anyways because my... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson Austin-North, responded to this review

We can not apologize enough for issues you experienced during your last stay! We can entirely understand how the confusion with your room during check-in would be exhausting after a long trip, and we are so sorry for the rest of it as well. We will certainly make sure that this is noted so we can try to avoid similar... More

Senior Contributor
35 reviews 35 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 7, 2014

From the time we checked in it was bad. They had change our original room for maintenance problems then we get to our room to turn on the air .... We wait for about 2 hours thinking it will cool down, it never does so we call down to the desk... She was very helpful and friendly.... We had to... More

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cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

I am so sorry there were so many issues with your stay. I know that it must have been very frustrating and I sincerely apologize and would love another chance to make a good impression! Thank you for bringing these issues to my attention. More

Manassas, Virginia, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2014

This Hotel was good for what we needed. It was clean, and had good service, and the price was good for what you get. It was close to where we needed to be. I will note that the surrounding residential area is Urban. Some people MAY feel uncomfortable because of this. This is not your DREAM hotel. If it is... More

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2 reviews
3 of 5 stars Reviewed March 11, 2014

The good: Clean linens, hot shower, nice team at the front desk. The bad: A cockroach skittered across the lobby on my last day there. The walls are thin. The carpet in my room was moldy and smelly. The fan did not work in my bathroom. The lock on my window was half-broken.

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Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014

I found staff great,rooms tidy and included breakfast was great value. I flew in from Brisbane Australia for Formula One GP next weekend and found it great place to get over jetlag from 24 hour flying. You have good range of options of getting food delivered.

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Dallas, Texas
1 review
5 of 5 stars Reviewed February 18, 2014

The staff is very friendly and courteous; they were willing to assist in any way they could. All of my questions and/or requests were handled in a professional and timely manner. The Check-in process was easy and hassle free. The rooms were always clean, neat, and tidy. The staff always went out of their way to make you feel at... More

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cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you so much! We love kind remarks like these. I will alert the staff to your feedback and give them the recognition they deserve. Hope to see you soon! More

Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 6, 2014

The room was comfortable enough for the night I spent there before my flight the next morning. The window didn't seal well and because it was in a very cold winter in Austin, my room was not warm. My bathroom was not super clean and had rust spots in the shower. The bed was good enough for a few hours... More

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Additional Information about Country Inn & Suites By Carlson Austin-North

Address: 7400 IH-35 North, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin > St. Johns
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Austin-North 2.5*
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Also Known As:
Country Inn And Suites By Carlson Austin-North
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn Austin North
Austin Country Inn

14 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
75

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