We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Country Inn & Suites By Carlson Austin-North

2.5 of 5 Hotel   |   7400 IH-35 North, Austin, TX 78752 (St. Johns)
Hotel website
Click for phone number
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Country Inn & Suites By Carlson Austin-North
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Country Inn & Suites By Carlson Austin-North to your Saves list
58%
Ranked #98 of 184 Hotels in Austin
A recent review
3 of 5 stars reviewed 3 days ago
ICA2012 San Juan, Puerto Rico
Write a Review

95 reviews from our community

Traveler rating
    37
    18
    16
    16
    8
See reviews for
14
14
5
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (30)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (14)
All months
San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Clean. Easy to get here. No restaurant but breakfast. Concierge very helpful. Clean room and nice beds. Good price. Reasonable compared to other hotels nearby. Will repeat not only for one nightbstand.

Was this review helpful? Yes
Kent
Top Contributor
89 reviews 89 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Great 3 night stay. Staff very helpful, location next to I-35 perfect. Easy to get to downtown without the prices. Room was spotless, good breakfast included in price. Needs a refurbishment perhaps in the next year or two.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel on a good rate, hotel is in a good location adjacent to the highway, and seemed like a good choice. Well, it ended up being anything but... When we arrived at 2:00p to check-in, the front agent was pretty rude. She flatly said check-in is at 3:00p and we would have to wait until then. That's the... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Austin-North, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure that our service is kept up to the highest standard. Please know that your feedback is extremely valuable to us, as comments such as... More

Austin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great value! The room was clean and spacious (just a basic two queen bed room), and the bathroom was very clean. Great access to I35, downtown Austin, and 183. Only slight concerns were musky smell in the room and parking lot was a little dark at night. I would definitely stay here again if coming to Austin.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel needs some serious updating. All case goods, furniture, and beds are very old and worn. I will not be staying at this hotel again. The rooms are very unappealing and the overall look of the hotel from exterior and interior is old and worn. The minute you walk into the hotel you do not want to stay in... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are in the process of finalizing a massive renovation and would love another chance to have you as our guest. More

Midlothian, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

We chose this hotel because of its higher-than-others Google rating among hotels under $100/night in the area we needed to stay in. It was okay, and generally clean, but the room was quite humid. Also I wish I'd asked for an extra blanket - the "comforter" on the bed was basically another sheet. We didn't partake in the free breakfast... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cypress
2 reviews
2 of 5 stars Reviewed September 10, 2014

I am a fan of Country Inn and Suites but this Inn does not compare favorably with others I have stayed at. It is convenient to I35 in Austin but the actual neighborhood it is located in is poor. The hotel itself is getting shabby both inside and out and is in need of refurbishing. Even the breakfast was only... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_astn, General Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

Thank you for your feedback. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We actually bought the... More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

We enjoyed the ambience, warm staff and clean environment. Breakfast was plentiful, gym offered fresh towels and enough equipment to work up the need to use one, rotating shower head was cool, enjoyed seating area of room, fridge/microwave. Elevator was a plus. Easy registration/checkout.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 27, 2014

The entry was clean and the receptionist was very nice, well the day receptionist that is. I was roused from my sleep by the night manager at 6am, he was standing at the door with a gentleman who claimed that he was invited to the continental breakfast by the previous occupant. I was spiting mad! Why did he not call... More

Was this review helpful? Yes
Fort Worth, TX
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 19, 2014

Entry was attractive and clean. Receptionist was nice. Hallway carpets were worn and elevator carpet was bad. Second floor elevator door was missing exterior parts. Room 223 had spots on carpet, cracked tile in bathroom and counter was in desperate need of caulking. The toilet roll holder was rusted. I would not stay there again.

Was this review helpful? Yes
cx_astn, Manager at Country Inn & Suites By Carlson Austin-North, responded to this review

I am so sorry your last stay was not satisfactory. We will address these issues right away. Please allow me to apologize and we would love another chance to have you as our guest. More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Country Inn & Suites By Carlson Austin-North?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Country Inn & Suites By Carlson Austin-North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson Austin-North

Address: 7400 IH-35 North, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin > St. Johns
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Austin-North 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Carlson, Priceline, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Country Inn & Suites By Carlson Austin-North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn Austin North
Austin Country Inn

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay