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Holiday Inn Express Austin Airport

2.5 of 5 7601 East Ben White Boulevard, Austin, TX 78747
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Holiday Inn Express Austin Airport
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Holiday Inn Express Austin Airport
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81 reviews from our community

Traveler rating
    26
    20
    18
    10
    7
See reviews for
24
10
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bozeman, Montana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This Holiday Inn Express was pretty average, nothing special. I was working at the Austin airport so I took the shuttle a few times. One time after waiting for the shuttle for 45 minutes, I called the hotel to see what the hold up was and 15 minutes later the driver arrived and apologized, but stated that he was only... More 

Was this review helpful? Yes 1
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

Thank you for taking the time to write your review. We appreciate your feedback. We do apologize about the wait for our shuttle service. It is not typical for our services to take so long and we will discuss this with our staff to prevent this in the future. We will also be sure to pass on the great compliment... More 

San Antonio, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Don't count on the hotel shuttle if your flight arrive after 11pm and be ready for a $13 taxi ride.sorry but airport hotel should provide shuttle at any time. the hotel was nice,clean and modern but the hallways were very noisy with slamming doors starting at 4am and loud customers. Staff was nice.close to downtown Austin by car.

Was this review helpful? Yes 2
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

We would like to thank you for your feedback. We appreciate your comments. Our shuttle services are from 5 am to 11 pm daily, as stated on our website. We apologize we could not accommodate your late arrival. Unfortunately, we cannot control what other guests do, but if made known of the situation, we can definitely take care of the... More 

Lake Orion, Michigan
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2014

Best Holiday Inn that I have stayed at! Friendly front desk staff. Great breakfast options & afternoon happy hour/snacks. The rooms are modern (faux hardwood floors!) and streamlined. VERY comfy bed. Quiet fan/air conditioner unit. I didn't hear other visitors around me or in the hall, despite being near the elevator. Small outdoor pool. Only complaint: we stayed for 2... More 

Was this review helpful? Yes 1
Hurst, Texas
Top Contributor
151 reviews 151 reviews
59 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 26, 2014

Because the room inventory in the city was already sold out, I ended up staying miles from where I’d rather be, and in a suite room I hardly needed. Still, this inn was good enough to get the job done. The worst thing wrong with it is beyond their control, and that is the state has the road in front... More 

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San Antonio, TX
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel was great, clean, with friendly service. The room was spacious and had laminate wood floors. Unfortunately I could hear slamming of the doors around me in the early morning hours. However, Starbucks was right across the street so it made my morning very pleasant. Plus their free breakfast was very nice. They had pancakes and the space was... More 

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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is very nice and the staff are very outgoing. The rooms are very clean although I did find an open drink in one of the refrigerators. The only issue that I had was the bathtub drain was clogged so I was moved to another room. And the only other issue was that their wifi kept disconnecting

Was this review helpful? Yes 1
Dallas, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 1, 2014

Stayed for one night. My phone died and the hotel phone did not work!!! The staff tried to fix it but there was only one girl there that late at night and she couldn't fix it. So I was completely alone trying to figure out my travel plans with no phone! Then the next morning the phones did work -... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Austin Airport, responded to this review

Dear Christina C, Thank you very much for your recent stay with us. I am glad that you found room clean and with the amenities you needed. On the other hand, I am sorry for the inconvenience the phone line issue may have caused you. Our hotel is very proud of its level of service, cleanliness and quality of its... More 

Eden, Texas
Top Contributor
117 reviews 117 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 31, 2014

Holiday Inn Express is always dependable and we chose this location due to its easy access to the airport! The staff was extremely friendly and the rooms clean and comfortable - good night's sleep. Stayed here on the way out and coming home - would stay again.

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So Cal
Top Contributor
135 reviews 135 reviews
75 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed May 25, 2014

The hotel is near the airport and about a 10 minute drive to downtown. We selected it because it was about half price of a downtown Austin hotel. I believe that the prices downtown had been seasonally adjusted upward. The rooms are well maintained, comfortable, and quiet. Breakfast is on a par with other Holiday Inn Express. The hotel is... More 

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Bedford, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

my family and I stayed around April 6th weekend, the staff were very nice and friendly, the room clean and the beds omg very very comfortable, I love the layout of the room, how the sitting area looks kind of been away from the beds, and feels like a separate space and you can watch tv and not bother whomever... More 

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Additional Information about Holiday Inn Express Austin Airport

Address: 7601 East Ben White Boulevard, Austin, TX 78747
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Austin Airport 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Austin Airport Hotel Austin
Holiday Inn Austin
Austin Holiday Inn

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