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All 184 Austin hotels

Holiday Inn Express Austin Airport

2.5 of 5 Hotel   |   7601 East Ben White Boulevard, Austin, TX 78747 (South Austin)
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Ranked #102 of 184 Hotels in Austin
A recent review
4 of 5 stars reviewed 4 days ago
IamTam San Antonio, TX
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76 reviews from our community

Traveler rating
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    10
    7
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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
San Antonio, TX
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was great, clean, with friendly service. The room was spacious and had laminate wood floors. Unfortunately I could hear slamming of the doors around me in the early morning hours. However, Starbucks was right across the street so it made my morning very pleasant. Plus their free breakfast was very nice. They had pancakes and the space was... More

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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is very nice and the staff are very outgoing. The rooms are very clean although I did find an open drink in one of the refrigerators. The only issue that I had was the bathtub drain was clogged so I was moved to another room. And the only other issue was that their wifi kept disconnecting

Was this review helpful? Yes 1
Dallas, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 1, 2014

Stayed for one night. My phone died and the hotel phone did not work!!! The staff tried to fix it but there was only one girl there that late at night and she couldn't fix it. So I was completely alone trying to figure out my travel plans with no phone! Then the next morning the phones did work -... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Austin Airport, responded to this review

Dear Christina C, Thank you very much for your recent stay with us. I am glad that you found room clean and with the amenities you needed. On the other hand, I am sorry for the inconvenience the phone line issue may have caused you. Our hotel is very proud of its level of service, cleanliness and quality of its... More

Eden, Texas
Top Contributor
98 reviews 98 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 31, 2014

Holiday Inn Express is always dependable and we chose this location due to its easy access to the airport! The staff was extremely friendly and the rooms clean and comfortable - good night's sleep. Stayed here on the way out and coming home - would stay again.

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So Cal
Top Contributor
132 reviews 132 reviews
73 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed May 25, 2014

The hotel is near the airport and about a 10 minute drive to downtown. We selected it because it was about half price of a downtown Austin hotel. I believe that the prices downtown had been seasonally adjusted upward. The rooms are well maintained, comfortable, and quiet. Breakfast is on a par with other Holiday Inn Express. The hotel is... More

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Bedford, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

my family and I stayed around April 6th weekend, the staff were very nice and friendly, the room clean and the beds omg very very comfortable, I love the layout of the room, how the sitting area looks kind of been away from the beds, and feels like a separate space and you can watch tv and not bother whomever... More

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Seattle, Washington
1 review
3 of 5 stars Reviewed May 5, 2014 via mobile

I stayed in this hotel last night -- my last night of a 10 day trip. The proximity to the airport was a big selling point. And my overall stay was good. Except for the voicemail I received 8 hours after I checked out, notifying me that I was being charged for a missing tv. I'm waiting for the manager... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Austin Airport, responded to this review

Dear IHaveMyOwnTV, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. We are delighted you enjoyed your overall experience with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for... More

Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 21, 2014

My colleagues and I stay at the Holiday Inn Express Austin Airport whenever we are in Austin for business. We are always greeted with a smile, complimentary bottle of water, and the words "Welcome back" by Adrian. Kaitlin greets us by name each morning and makes the checkout process a breeze. This Holiday Inn Express has clean rooms, comfortable beds,... More

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Denver, Colorado
1 review
3 of 5 stars Reviewed February 17, 2014

Pros: Bed was Comfortable. Plenty of options at the breakfast buffet. Nice and Friendly staff. Cons: Room was very musty. Vending machines only on two floors and drinks cost $2.50! I didn't have any cash and they wouldn't let me charge it my room. No restaurant, room service, or convenience shop in the hotel. I heard there was a store... More

Was this review helpful? Yes
Hiren P, Manager at Holiday Inn Express Austin Airport, responded to this review

Dear DenverShine, Thank you for submitting a review about our hotel and sharing your feedback. We are happy to know that you enjoyed our comfortable beds, and our delicious breakfast. Soon we are staring our full renovation, our sweet shop will be open and more choices will be offered by our hotel. We hope you can visit us again soon.... More

Columbus
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2014 via mobile

In town on business. HI Express was conveniently located just minutes from the airport. The front desk person was helpful and accommodated my request for early check in. I found the property as advertised with a suite style room which was spacious and nicely decorated. The managers reception was a nice touch! I will stay again in the future.

Was this review helpful? Yes
Hiren P, Manager at Holiday Inn Express Austin Airport, responded to this review

Dear Jim K, Thank you so much for taking the time to write a review about your experience with us. I am pleased to know that you found our hotel comfortable and staff very helpful. We strive to give great and impressive service to all of our guests and it makes us happy to read that you enjoyed your stay.... More

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Additional Information about Holiday Inn Express Austin Airport

Address: 7601 East Ben White Boulevard, Austin, TX 78747
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Austin Airport 2.5*
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Also Known As:
Holiday Inn Express Austin Airport Hotel Austin
Holiday Inn Austin
Austin Holiday Inn

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