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Holiday Inn Express Austin Airport

2.5 of 5 7601 East Ben White Boulevard, Austin, TX 78747
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Holiday Inn Express Austin Airport
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Holiday Inn Express Austin Airport
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85 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars NEW

we booked the room through Expedia. Checked in at 530 pm, at this time we informed the front desk that the fan in the bathroom was not working and asked to be moved to another room. we were told that they were book solid, but that they would fix the fan.(they disconnected it) We left went to the concert when... More 

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Washington DC
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

All of the basics for a good business stay -- clean, quiet, efficient check in process, decent continental breakfast. The front desk staff was also very helpful. I broke my cell phone charger and they not only lent me a new one, but they let me take it for a long day on the road.

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Top Contributor
125 reviews 125 reviews
48 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My biggest pet peeve with most hotel chains--especially for business travel--is the consistent level of lousy internet service. Rarely can you get "high speed" that meets the FCC definition of a minimum 4mb per sec speed. I typically do a speed test so I know what headaches I will have sending or downloading files. This Holiday Inn had the fastest... More 

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Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

In town with an early flight and had stayed here numerous times in the past. In the process of upgrading to compete with the new hotel down the street. Was $2 less per night, no worth it in my mind. The evening open house with free food and alcohol is an added bonus. Denny's is right new door as well.... More 

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Bozeman, Montana
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 24, 2014

This Holiday Inn Express was pretty average, nothing special. I was working at the Austin airport so I took the shuttle a few times. One time after waiting for the shuttle for 45 minutes, I called the hotel to see what the hold up was and 15 minutes later the driver arrived and apologized, but stated that he was only... More 

Was this review helpful? Yes 1
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

Thank you for taking the time to write your review. We appreciate your feedback. We do apologize about the wait for our shuttle service. It is not typical for our services to take so long and we will discuss this with our staff to prevent this in the future. We will also be sure to pass on the great compliment... More 

San Antonio, Texas
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 16, 2014

Don't count on the hotel shuttle if your flight arrive after 11pm and be ready for a $13 taxi ride.sorry but airport hotel should provide shuttle at any time. the hotel was nice,clean and modern but the hallways were very noisy with slamming doors starting at 4am and loud customers. Staff was nice.close to downtown Austin by car.

Was this review helpful? Yes 2
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

We would like to thank you for your feedback. We appreciate your comments. Our shuttle services are from 5 am to 11 pm daily, as stated on our website. We apologize we could not accommodate your late arrival. Unfortunately, we cannot control what other guests do, but if made known of the situation, we can definitely take care of the... More 

Lake Orion, Michigan
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 28, 2014

Best Holiday Inn that I have stayed at! Friendly front desk staff. Great breakfast options & afternoon happy hour/snacks. The rooms are modern (faux hardwood floors!) and streamlined. VERY comfy bed. Quiet fan/air conditioner unit. I didn't hear other visitors around me or in the hall, despite being near the elevator. Small outdoor pool. Only complaint: we stayed for 2... More 

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Hurst, Texas
Top Contributor
154 reviews 154 reviews
60 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed October 26, 2014

Because the room inventory in the city was already sold out, I ended up staying miles from where I’d rather be, and in a suite room I hardly needed. Still, this inn was good enough to get the job done. The worst thing wrong with it is beyond their control, and that is the state has the road in front... More 

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San Antonio, TX
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel was great, clean, with friendly service. The room was spacious and had laminate wood floors. Unfortunately I could hear slamming of the doors around me in the early morning hours. However, Starbucks was right across the street so it made my morning very pleasant. Plus their free breakfast was very nice. They had pancakes and the space was... More 

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Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is very nice and the staff are very outgoing. The rooms are very clean although I did find an open drink in one of the refrigerators. The only issue that I had was the bathtub drain was clogged so I was moved to another room. And the only other issue was that their wifi kept disconnecting

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Austin Airport

Address: 7601 East Ben White Boulevard, Austin, TX 78747
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Austin Airport 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Austin Airport Hotel Austin
Holiday Inn Austin
Austin Holiday Inn

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