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All 191 Austin hotels

Extended Stay America - Austin - Arboretum - North

2.5 of 5 Hotel   |   2700 Gracy Farms Lane, Austin, TX 78758
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Extended Stay America - Austin - Arboretum - North
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Ranked #117 of 191 Hotels in Austin
A recent review
5 of 5 stars reviewed 2 days ago
angelfitz Dallas, Texas
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79 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My friend bid on Priceline and all I got was the most amazing room, price and customer service for a fun weekend in Austin! From check-in to check-out, the staff was professional, friendly and organized. My room was spacious, clean and comfortable. This Extended Stay America is situated in a quiet neighborhood close to shopping and freeways. We walked to... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My friend thought he smelled bacon when he walked in the room. I thought someone had been smoking in the room. The room was just ewww for the price. You have to contact the front desk for dishes and silverware even though they advertise "Fully equipped kitchen with refrigerator, stovetop, microwave, coffee maker, cooking utensils, dishes, and cutlery." I don't... More 

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San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel as my regular place was full. Nice clean quiet.Checkin was easy and the staff was very freindly and helpful. Would stay here again. Very close to the places we were visiting especially Pinballz Arcade one of our favorite places.

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Livonia, mi
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay in quite a lot of Extended Stay properties and this one was towards the bottom of the list. There is a wooded area on one side and looked like it was used as a trash dump. I even had a garbage bag next to my car one day. Some guests just toss their garbage everywhere. The room was... More 

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Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you for taking the time to write a review of your stay. The level of cleanliness in our parking lot and areas adjacent to the property you described is unacceptable and I sincerely apologize for your experience. Keeping our parking lot, grass, and trash receptacle area clean is something on which we focus daily. I discussed your comments with... More 

SCOTTSDALE
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel charged as much as I normally pay at Hyatt Place or the aLoft and provided nothing! The towels were cheap, the linens the same. They do not replenish or clean your room unless you stay for a week. To get a hairdryer - you had to check it out at the front desk! There were maybe a dozen... More 

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Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2015

My wife and I recently stayed here when a friend of ours was having a surgery at a nearby hospital. They offer a hospital rate that was extremely helpful. Our room was nice and comfortable. But it was the staff that made this place for us. Monica at the front desk is a shining star! Courteous, helpful and friendly. Three... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Wes - Thank you for posting such a wonderful review. I'm glad that you enjoyed your stay with us, and that our shining star, Monica, made it that much better for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Fort Worth, Texas, United States
1 review
4 of 5 stars Reviewed December 27, 2014

Clean, comfortable, pet-friendly hotel near the Domain. We stayed over Christmas while visiting our daughter for the holidays. It was the perfect spare bedroom. The staff is super! We will definitely be back.

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Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our hotel was convenient for your stay and that our staff exceeded your expectations. I will be sure to share your kind remarks with our team. Thank you again for sharing your comments with us. We look forward to hosting you... More 

1 review
5 of 5 stars Reviewed December 22, 2014

I have stayed in this location several times and I never felt as comfortable in any room like I did this one the staff is very proffesional they greet u nice meet all your needs have a great general manager name Samantha she takes pride in her work the rooms very cozy friendly environment nice size very clean close to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you for taking the time to write a review of your stay. I'm happy to hear that we exceeded your expectations during your stay. It is great to read that my staff was so friendly and accommodating, and that you found us to be such a great value. The staff and I are proud to have provided you with... More 

1 review
5 of 5 stars Reviewed December 22, 2014

Very like home place to stay the rooms very clean the areas very comfortable the staff is very helpful I would highly recommend this location to anyone the general manager really help I had good customer service the rooms where very clean the environment was friendly it was located by food and stores the accomendations where owsome I highly recomand... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the staff and the cleanliness of the hotel. I am so pleased to read that you would recommend our hotel to others. Thank you for choosing Extended America Hotels. We hope to see you again soon. More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2014

It was a good experience. I found the staff to be friendly and are willing to help with anything that you may require. It has all the facilities you'd expect from a hotel and in addition a burner stove, coffee machine and dish washer, so I could cook whatever I wanted. The complimentary breakfast provided in the morning is pretty... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you found our staff to be so friendly and accommodating. I am also pleased to read that our hotel and facilities met your needs, and that you found our location convenient. Thank you again for sharing your comments with us. We look forward... More 

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Additional Information about Extended Stay America - Austin - Arboretum - North

Address: 2700 Gracy Farms Lane, Austin, TX 78758
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Austin - Arboretum - North 2.5*
Number of rooms: 113
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Also Known As:
Extended Stay Deluxe Austin Arboretum North Hotel Austin
Extended Stay Austin
Austin Extended Stay

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