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TownePlace Suites Austin Northwest

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10024 North Capital of TX Highway North, Austin, TX 78759
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TownePlace Suites Austin Northwest
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TownePlace Suites Austin Northwest
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50 reviews from our community

Traveler rating
    11
    20
    13
    5
    1
See reviews for
17
5
2
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sugar Land, TX USA (near Houston)
Top Contributor
88 reviews 88 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel. Hotel was packed as was UT Austin grad weekend. But rooms were clean, breakfast was good w/ plenty of selection & kept well stocked the entire breakfast time. Rainy weekend so did not use pool. All in all well representative of a Marriott chain hotel. Only complaint is Friday evening (not too late...before 10 PM) check-in & lady... More 

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Carlsbad, CA
Top Contributor
80 reviews 80 reviews
23 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 1 week ago

TownePlace Suites has a great staff, always ready to help. Everything about this hotel is well run, clean, and welcoming. Breakfast is excellent and varied. The suite is spacious and well organized. Tuesday and Wednesday there is a reception, which can serve as dinner if you please. It's right next door to North by Northwest brew pub, which has outstanding... More 

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Orcutt, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visiting family and wanted to be nearby and this met that bill perfectly. Clean and staff was friendly overall. 3rd floor room so we heard our noisy neighbors and the folks upstairs all three nights we were there. Kitchen in the room was handy, but refer turning on and off all night sounded more like a stock car starting up... More 

Was this review helpful? Yes 1
Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Dear Partick M. Thank you for your feedback we truly appreciate it. I do apologize for the noise issues you experinced during your stay. Please feel free to reach out to me directly if there is anything I can assist you with, again, thank you. Sincerely, Misty Lack General Manager misty.lack@marriott.com More 

Dayton, Ohio
Top Contributor
102 reviews 102 reviews
57 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed April 15, 2015

Our family enjoys staying at Towneplace Suites and Residence Inns because we like to have the kitchen available to fix our own meals rather than going out all the time. We stayed in one of the 2-bedroom suites to accommodate our 2 elementary school-aged kids on spring break with us. Our room was nice, and the breakfast selections were much... More 

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Alajuela, Alajuela, Costa Rica
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

Stayed 3 weeks at this amazing suite, the mini, queen bed, sofa, TV, Desk, Full kitchen, free breakfast always and free dinner Tuesdays and Wednesdays! Staff is the best, they will get you anything you need, will definitely return and recommend it.

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Beit-Shemesh, Yerushalayim, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed at TownePlace Suites for 2.5 weeks on a business trip. I don't think I could have wished for a better home base. The little kitchenette is great for self catering, with a generously sized fridge, dishwasher, oven, microwave, stove, and even an extractor fan. The bed was very comfortable, and there was adequate cupboard space for all my... More 

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Houston
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 16, 2015

Stayed in a 'mini' suite. Has queen bed, pull-out sofa bed, full kitchen (refrigerator, cook top, microwave, dishwasher, paper towels, soap, and some utensils). Bed very comfortable and suite very clean. Free internet throttled down as is now common in most hotels but, at ~3 mbps, it was functional for email and general 'surfing'. The staff was very friendly and... More 

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Tokai, South Africa
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 9, 2015

This hotel has some nice features, e.g. there is a shuttle service that will take you anywhere within a 5 mile radius, the staff are really friendly and there are TVs in the rooms. The Wifi however is not usable at all. At speeds of 0.1 Mbps you can't really do much. If you need internet at all I would... More 

Was this review helpful? Yes 1
Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Dear Louis K, Thank you for taking the time to share your feedback with us. I am happy to hear that your service experience was good. I would like to apologize for the WiFi issues you had with us. I know how important it is to be able to have reliable internet when travelling on business. We are currently working... More 

New Canaan, Connecticut
Top Contributor
71 reviews 71 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 3, 2014

Hotel is convenient to all major highways & several restaurants (an easy walk). Situated back from the street & a little difficult to find -- but well worth the effort. Suites are on the small side but more than adequate for the price. Alot of grassy areas for kids to run around. Nice outdoor pool setup. The best things here... More 

Was this review helpful? Yes 1
San Jose, Costa Rica
Contributor
12 reviews 12 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 8, 2014

This is a nice hotel for business trips. Rooms are spacious and clean and breakfast is diverse. The rooms have a small kitchen and the staff is really nice. The hotel has a lot of restaurants and a few malls near and it's located 30 minutes away from the airport.

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