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TownePlace Suites Austin Northwest

2.5 of 5 10024 North Capital of TX Highway North, Austin, TX 78759
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TownePlace Suites Austin Northwest
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TownePlace Suites Austin Northwest
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45 reviews from our community

Traveler rating
    9
    18
    12
    5
    1
See reviews for
14
5
2
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beit-Shemesh, Yerushalayim, Israel
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at TownePlace Suites for 2.5 weeks on a business trip. I don't think I could have wished for a better home base. The little kitchenette is great for self catering, with a generously sized fridge, dishwasher, oven, microwave, stove, and even an extractor fan. The bed was very comfortable, and there was adequate cupboard space for all my... More 

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Houston
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a 'mini' suite. Has queen bed, pull-out sofa bed, full kitchen (refrigerator, cook top, microwave, dishwasher, paper towels, soap, and some utensils). Bed very comfortable and suite very clean. Free internet throttled down as is now common in most hotels but, at ~3 mbps, it was functional for email and general 'surfing'. The staff was very friendly and... More 

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Tokai, South Africa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 9, 2015

This hotel has some nice features, e.g. there is a shuttle service that will take you anywhere within a 5 mile radius, the staff are really friendly and there are TVs in the rooms. The Wifi however is not usable at all. At speeds of 0.1 Mbps you can't really do much. If you need internet at all I would... More 

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Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Dear Louis K, Thank you for taking the time to share your feedback with us. I am happy to hear that your service experience was good. I would like to apologize for the WiFi issues you had with us. I know how important it is to be able to have reliable internet when travelling on business. We are currently working... More 

New Canaan, Connecticut
Top Contributor
66 reviews 66 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 3, 2014

Hotel is convenient to all major highways & several restaurants (an easy walk). Situated back from the street & a little difficult to find -- but well worth the effort. Suites are on the small side but more than adequate for the price. Alot of grassy areas for kids to run around. Nice outdoor pool setup. The best things here... More 

Was this review helpful? Yes 1
San Jose, Costa Rica
Contributor
11 reviews 11 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 8, 2014

This is a nice hotel for business trips. Rooms are spacious and clean and breakfast is diverse. The rooms have a small kitchen and the staff is really nice. The hotel has a lot of restaurants and a few malls near and it's located 30 minutes away from the airport.

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Henderson, Nevada
Top Contributor
81 reviews 81 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 19, 2014

Alexandro, your AGM was great and even remembered our name the second morning there. He even helped us with directions and other reservations. Sad because we had a difficult time finding the hotel because the trees out front totally bar your marketing visibility from the busy street. We drove up and down the street several times before spotting it in... More 

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Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 19, 2014

I arrived one evening only to find out that there were no room available. I had made a reservation two weeks prior to arrival, but that did not seem to matter. To make matters worse, they had not re-booked me anywhere else until I arrived, so I ended up quite further away. We had booked the whole group at that... More 

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Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Hello Josee L, I would like to express my sincerest apologies. I understand how inconvenient it is to be in that situation. If you have the time to contact me I would like to hear from you. My email address is misty.lack@marriott.com. Thank you. Sincerely, Misty Lack More 

Edinburg, Texas
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 5, 2014

I cashed in a few Marriott Rewards points to stay here one night on my way to Houston. I didn't expect a whole lot for a last minute booking, but this property exceeded my expectations. Property is tucked away on the north side of Arboretum in a very quiet section of this busy metroplex. My small family of 3 booked... More 

Was this review helpful? Yes 1
Houston, Tx
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 24, 2014

Room backed right up to a nightclub with music blaring all night and the walls are paper thin. If that doesn't bother you then ignore this posting. If you have a family with small children or are a light sleeper then avoid this place. Won't be coming back.

Was this review helpful? Yes
Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Hello Beedapox, We appreciate your feedback. I would like to apologize for the noise issues you encountered during your stay. The restaraunt next door to us has live music on the weekends during the summer. Your reveiw is a great tool, I can definitely make my guests coming in on weekend trips aware and place them in a different area... More 

Rhode Island
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 17, 2014

Enjoyed a short three day stay at this location, which is shorter than is probably typical. The basics worked well: decent, free internet; clean room; good night's sleep (although to be fair, I was exhausted!). What makes this a five star location was the friendly, helpful staff. I needed shuttle rides to a local business (since I didn't rent a... More 

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Additional Information about TownePlace Suites Austin Northwest

Address: 10024 North Capital of TX Highway North, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Austin Northwest 2.5*
Number of rooms: 127
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Also Known As:
Towneplace Suites Austin Northwest Hotel Austin

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