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All 182 Austin hotels

SpringHill Suites Austin South

3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744 (South Austin)
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Ranked #92 of 182 hotels in Austin
A recent review
5 of 5 stars Reviewed February 20, 2011
johndfffff Gainesville, Florida (home of the Gators!)
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120 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for SpringHill Suites Austin South
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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 27, 2011

Thread bared sheets that were scratchy. Thin walls Small bugs that looked like fleas were on the tub surround and bathroom ceiling. Too much furniture made the rooms cramped- the CRT tv's on chests need to be updated with a flat screen so it's easier to move around. Vanity area was tiny. Breakfast food was luke warm. Would not stay... More

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Mara D, Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking time to review our hotel. I am very concerned to see mention of any form of pests as we take high measures to make sure we eliminate any chance of pests entering our doors. I can assure you since your last visit to Springhill South Austin we have made many changes, including breakfast, decor and sheets.... More

Gainesville, Florida (home of the Gators!)
Top Contributor
157 reviews 157 reviews
75 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed February 20, 2011

I come to expect certain things from certain chains, this is no exception. I have stayed at this property twice, both times have been very good. Clean rooms, good location, no complaints at all. I also REALLY like that they have a couple parking spots designated for priority club members, a very nice plus!

Was this review helpful? Yes 1
JKLewis, General Manager at SpringHill Suites Austin South, responded to this review

Thank you very much for your compliments for our hotel. We take great pride in our work and continue to strive to be the Cleanest and Friendliest hotel in Austin! See you next time! More

Houston, Tx
Contributor
15 reviews 15 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed October 13, 2010

My daughter and I spent 1 night in Austin in order to attend Discover UT Day. It was a long day to get to Austin (a whole other story!) and we were pretty tired. So we were looking forward to a good night's sleep and be rested for the all-day event @ UT. Well I learned to make a note... More

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Mara D, Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to review our hotel. You mentioned that carpets were not cleaned, we have protocols to have our carpets cleaned on a more regular basis. Cleaning and customer service are our main goals and we hope to be above average in providing the two. Please consider us the next time you visit Austin as we... More

Seattle, Washington
1 review
1 of 5 stars Reviewed October 5, 2010

I had beg bugs during my stay there. So change rooms or better yet do not stay there. Also there was a problem with the shower drain. It was noisy and the air conditioning does not work right.

Was this review helpful? Yes
JKLewis, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to leave a comment about our hotel. We are very sorry for any inconveniences that you experienced while staying with us but please know that we have immediately corrected the shower draining slowly as well as confirmed the air conditioner is in proper working order. I did want to address the issue of bed... More

Nor Cal
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 2, 2010 via mobile

Stayed for a week on business, location is right off IH-35. Room was more of a studio suite, no door between the sitting and sleeping areas but it was clean and in decent shape and bed was comfy. Furniture & carpet are slightly worn but not gross and TV is old school (as in, not an HD flat screen). Mini-... More

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Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for review, we understand it takes time and we appreciate your attention to detail. Since your last visit we have updated our televisions. Also, we are so glad you enjoyed our breakfast and convenient location. We hope the next time you are in Austin you can visit the Springhill Suites Austin South! More

North Conway, New Hampshire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 30, 2010

This hotel is located right next to a very busy highway with traffic that runs all day and night, which made it very difficult for me and my other colleagues to get a decent night's rest. I recommend not choosing this location if you're on business and need to sleep well at night or need a quiet location for sleep.... More

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Mara D, Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback. While road noise is of concern to some guests we do our best to assist by providing three different options: relocating to a different room within the hotel, ear plugs or to bring in a fan to create a white noise to eliminate the inconsistent traffic... More

Chicago, Illinois
Top Contributor
52 reviews 52 reviews
51 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 13, 2010

I've stayed here twice over the past several months, and though it's probably only my impression that the walls in the hotel between the rooms are getting thinner (but, really, it sounds like the people in the next room are talking in your sitting area), I am sure that their towels could use some rotation so that they don't feel... More

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Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for your time taken to let us know what you think. We are so sorry to hear your experience was less than perfect. I want to let you know that our breakfast has many options such as yogurt, fresh fruit, pastries, deli meats, boiled eggs and more. We have the largest breakfast in area. Thank you... More

Ho Ho Kus, New Jersey
Top Contributor
100 reviews 100 reviews
91 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed May 26, 2010

This hotel is just off I-35 exit 229 (Stasney Ln) so only a few miles south of downtown Austin. Reception and check out were friendly, quick and efficient. We had a room on the 5th floor next to the elevator, but fortunately did not notice noise from the elevator despite the fact that the hotel was full due to people... More

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Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to review our hotel. I see that overall you had a positive experience, however our goal is to exceed your expectations. I wanted to take a moment to touch on a couple items that you mentioned in your review. The highway was not as developed when the property was built 2000. We do take... More

Virginia, France
Top Contributor
84 reviews 84 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 28, 2010

We have tried several hotels and house rentals in Austin, as we go there frequently to visit family. Now that we've stayed at the SpringHill Suites South, it'll be our go-to place for Austin visits. The room was spacious and comfortable, the beds were terrific, the breakfast was tasty and abundant, the service-with-a-smile was great.

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for taking the time out of our day to review your stay. We are glad to know that you enjoyed our abundant breakfast and our friendly staff. Thank you again for your time, we hope that you will consider us next time you visit Austin. More

Livingston, Texas
Top Contributor
68 reviews 68 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 19, 2010

Great Staff! Fantastic Room! QUIET~~~~~~ Breakfast was exceptional and there was PLENTY of it too! We'd stay here again and make the Big Mariott next door the number 2 choice!

Was this review helpful? Yes 1
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to review our hotel. I see that overall you had a positive experience. We hope you can stay with us again the next time that you are in Austin! More

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Additional Information about SpringHill Suites Austin South

Also Known As:
Springhill Suites Austin South Hotel Austin
Springhill Suites Austin South Hotel
Springhill Suites Austin
Address: 4501 South IH-35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#63 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
Official Description (provided by the hotel):
The SpringHill Suites Austin South is located just off IH-35 and is convenient to the airport, Barton Creek Square Mall, and University of Texas, San Marcos Premium Outlets and much more. It is 4 miles from downtown Austin and its many restaurants and entertainment hot-spots. Guest rooms feature separate living/sitting areas, microwaves and mini-fridges, and Marriott luxury bedding. Guests will delight in the complimentary new breakfast buffet, complimentary WiFi and on-site parking. ... more   less 
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