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All 188 Austin hotels

SpringHill Suites Austin South

3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744
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Ranked #89 of 188 Hotels in Austin
A recent review
4 of 5 stars Reviewed July 16, 2013
urchie10 Eugene, Oregon
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156 reviews from our community

Traveler rating
    45
    57
    30
    15
    9
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44
28
8
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for SpringHill Suites Austin South
See the most recent reviews
Eugene, Oregon
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 16, 2013

We only stayed one night but it was a good experience. Two of our three kids are adults, so the size of the room became smaller when the pullout sofa sleeper was out, but we managed. There is a bar area with a mini-fridge, microwave and desk. The microwave had 2 paper plates and some wrapped plastic place settings in... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Hello and thank you for your recent review of the Springhill Suites. We are so glad that your hotel stay meet your satisfaction. We strive to provide a wonderful experience for all guests and are delighted to know that our staff was friendly and attentive. We want to invite you to come visit us again the next time you are... More 

Abingdon, Maryland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 13, 2013

We stayed at this hotel from June 29th - July 1st, 2013. The staff was very friendly and attentive during our check in. The hotel has a nice lobby, pool, and work-out room. After checking into our room and unpacking we opened up the mini fridge to put our waters in it. It stunk so badly that we could not... More 

Was this review helpful? Yes 1
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to review our hotel. I am truly upset to see that you did not enjoy your stay. We take feedback very seriously and will do our best to address each item mentioned internally. I am very sorry to hear of the smell in the mini fridge. We do clean them out daily and I'm... More 

Midlothian, Virginia
Top Contributor
62 reviews 62 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 12, 2013

In town for a family event, we recently spent 4 nights at this SpringHill Suites. We were very happy with our stay and can easily recommend it. We did have a little issue coordinating with housekeeping to clean the room while we were out (and not while we were there), but after the first day, that was settled and they... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for your time taken to let us know how your stay was. We are so glad you chose to stay with the Springhill Suites and enjoyed your stay over all. We are glad that you were able to set up a time for housekeeping to come and clean the room. We are also glad that our... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 10, 2013 via mobile

I had made my reservations 3 months in advance for a school conference in Austin. When we arrived, 5:00 pm, after a 5 hour drive, I was told that they had overbooked and there were no more rooms available. I showed my email confirmation, but they just said "I'm sorry." They tried to locate other hotels in the Austin area... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for your feedback. I am very sorry for the inconvenience we caused with your trip to Austin. In very rare situations does this happen. I'm glad we could find a place for you at Doubletree. We hope you had a great stay and look forward to seeing you again in the near future. More 

Cumming, GA
Top Contributor
194 reviews 194 reviews
84 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed July 3, 2013

Not sure how to write this review. The hotel is NOT terrible, but a number of things prevented me from giving a 4. The hotel is hard to find/get to. Not their fault, but the exits off if I35 and the one way streets make it frustrating. Not many restaurants near by. We ate at the full service Marriott next... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for taking the time to let us know how your stay was. We are glad you stayed with us during your travel to Austin. I am so sorry to hear that your stay was anything less than perfect. On our website we do offer a GPS address which better guides you to our hotel. Also, I... More 

Houston, Texas
Senior Contributor
24 reviews 24 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 1, 2013

We recently stayed at this hotel, and it was very clean & comfy. I was really looking forward to the whirpool in the room (418), but it would NOT work. Needless to say it was more than "inconvenient"... it kinda put a damper on the evening. We called front desk and they sent up someone who confirmed it was broken,... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for taking the time to review our hotel. I am so sorry to hear that your experience with the whirlpool was less than perfect. We have been working on that particular whirlpool for a few weeks now and when placing you in the room we were confident it was operating correctly. I apologize for the inconvenience... More 

The Woodlands, Texas
Top Contributor
94 reviews 94 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 27, 2013

Business traveler as you can tell. I would have given my stay a 5 star if it wasn't for the birds. Make sure you watch the area you park in or your car will be covered in bird droppings. Too the point I would give the hotel a 3 1/2 over a four. Along with a few issues with the... More 

Was this review helpful? Yes 1
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

We appriciate the time taken to review our hotel. We are so glad that you enjoyed your stay while passing through Austin! We are so sorry that the birds near the hotel caused dissapointment and understand how frustrating they can be. Parking is available across the property with spots that are not near the trees. Also, we do offer car... More 

Columbus, Ohio
1 review
4 of 5 stars Reviewed June 25, 2013

New hotel, standard Marriott fare. A bit tricky to access unless you know how TX does their roads and interstate on/off system - Just a bit disappointed because we would have stayed another night but they wanted 50% more money, so we moved out. Marriott hasn't figured out that people don't want the HVAC system through the wall blowing on... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for taking the time out to let us know how your stay was. We are glad you stayed with us during your travel to Austin. I am so sorry to hear that your stay was anything less than perfect. On our website we do offer a GPS address which better guides you to our hotel. Thank... More 

Northern Virginia
Top Contributor
216 reviews 216 reviews
44 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed June 22, 2013

Overall this was an average hotel experience. The breakfast was basic but there's not a lot of room. Suite had placed the television halfway between the sofa and bed, bolted to the table, so that viewing was askew from either angle. Big problem with road noise, since it's right next to 35. And I have a sound machine, so that's... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for your time composing and sharing your feedback on your recent stay at the Springhill Suites Austin South. We are so sorry to hear that your stay was less than perfect. We offer the largest full complimentary breakfast in the area, with many diffrent options. When Springhill Suites South was built in 2000 the highway was not developed... More 

Abilene, Texas
Top Contributor
65 reviews 65 reviews
32 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed June 11, 2013

We spent one night here while passing through Austin on our way to San Antonio. We left scratching our heads about several recent negative reviews. Our stay was near perfect. Decent breakfast with lots of options, including fresh fruit. Very helpful and friendly front desk staff. Clean room with none of the problems others have experienced (worn linens, partially empty... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

We appriciate the time taken to review our hotel. We are so glad that you enjoyed your stay while passing through Austin! Also, we are glad you enjoyed the location of our hotel which is only 4 miles from the downtown area. We hope the next time you are in Austin you stay with us again! More 

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Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin

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