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SpringHill Suites Austin South

3.0 of 5
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4501 South IH-35, Austin, TX 78744
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SpringHill Suites Austin South
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175 Reviews from our TripAdvisor Community

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Traveler rating
    50
    63
    33
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Spanish first
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  • Mar-May only
    (43)
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There are newer reviews for SpringHill Suites Austin South
See the most recent reviews
Raleigh, North Carolina
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 11, 2013

We recently stayed 5 nights. We also stayed there 3 days in March 2013. --On 2 of the 5 days, maid service never came, even though we vacated room early in morning; delivery of clean towels took 45 min and 2 calls to the front desk -- maybe because they were understaffed?? --Sheets had numerous holes in them. --Breakfast buffet... More 

Was this review helpful? Yes 1
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to review our hotel. I am truly sorry that you did not enjoy your stay. We take feedback very seriously and will do our best to address each item mentioned with our staff. I am very sorry for the inconvenience we caused with your bill. In very rare situations does this happen. I am... More 

El Paso, Texas, Usa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

This is the hotel I stay everytime I visit Austin for either business or pleasure. The staff is amazing and so helpful!!! My room is always clean and very comfortable. The kitchen staff is exceptionally nice. Veronica is so helpful and always acknowleges you. Since I am a regular she always goes out of her way to say good morning... More 

Was this review helpful? Yes
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review

Hello Wendy, Thank you so much for your awesome review. We are so happy our hotel can be a home away from home for you. We love Veronica too! She is a great member of our staff and we are so happy to have her. I will pass along your compliments to her! We look forward to your next stay! More 

Ft. Lauderdale, FL
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 11, 2013

Nice stay for the price! There are several hotels in this area along I35, and this one proved to be a good choice for us. Nice breakfast included, free wi fi, no gimmicks, fridge, coffee maker and microwave in the room. Well laid out semi-suite (one large room with sitting area, desk, kitchen area next to and open to the... More 

Was this review helpful? Yes
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for you review! We appreciate the time it takes for you to let us know how we are doing. I am so happy that you enjoyed all of our amenities, breakfast, and our room layout. We look forward to having you stay with us again soon! More 

Fort Worth, Texas, United States
1 review
5 of 5 stars Reviewed November 7, 2013

Springhill Suites is a great hotel to stay at. The price was great for the stay. The customer service was very friendly. I would recommend anybody to stay here if they are looking for a room in Austin.

Was this review helpful? Yes
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review

Hello Claudia, Thank you so much for taking the time to give us a great review! We are so happy you enjoyed your stay with us and we hope to have you back soon! Thank you again! More 

Arlington, Texas
1 review
5 of 5 stars Reviewed November 4, 2013

Booked Hotel online and stayed Fri - Sun. The staff allowed us to do a early check in. The room was very clean. The entire Staff from the front desk, Cleaning Attendants to the Kitchen Staff was exceptional. My Family and I were very pleased overall and we will stay here again when we return to Austin. Thank you SpringHill... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for your wonderful review of our hotel. We are so happy that you enjoyed your stay with us. We look forward to having you and your family stay with us again soon! More 

Auburn, Washington
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 29, 2013

We have stayed at many Marriott Hotels and have a few years been Platinum Award members. Never have we stayed at a property with better customer service. We stay 3 day and with a second room with guest for 1. From the minute we checked it is was amazing. The food was great, the buffet was always full and the... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Wow! Thank you so much for taking the time to give us such a wonderful review. We are so happy that you enjoyed our hotel and staff. We look forward to having you back soon! More 

San Antonio, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2013

Great value! We stayed here Fri to Sat night! Front of the house was really accommodating, they saw we were checking in with young kids and let us check in early allowed us a late checkout even though they were fully booked! The Jacuzzi tub in our room was wonderful! The rooms were super clean, housekeeping was excellent, they even... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Edlyn, thank you so much for your kind review. I am so happy that our staff was able to help you with everything you needed. We appreciate you taking the time to let us know how we are doing. Please come back and stay with us again soon! More 

San Antonio, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 22, 2013

For traveling on business, this is a great hotel; not too expensive; staff is accommodating; breakfast offerings are good and hot dishes change every day. Easy access; rooms are comfortable, as are the beds, and they have feather pillows which is a plus for me. Coffee is very good too. Small kitchen area in the rooms and free Wi-Fi are... More 

Was this review helpful? Yes
Katrina G, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for you great review! We are happy that you enjoyed our breakfast and rooms. We look forward to having you here again soon! Best Regards More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed October 14, 2013

One of the best hotels I've stayed at amenities-wise that is reasonable. The breakfast was loaded with scrambled eggs, sausage patties, oatmeal, cold cereals, waffles, coffee, and juice. Staff was awesome to boot! This place is a must stay!

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you so much for taking the time to give us such a great review! We are so happy you enjoyed your stay with us. We look forward to seeing you again soon! More 

Lake Forest, Illinois
Level Contributor
135 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed September 25, 2013

My room (605) was exceptionally clean and comfortable, and the staff were very friendly and helpful with directions and restaurant information. The room had two queens and was spacious. There was a ceiling fan in the area with the desk and microwave/fridge which was a nice touch. The hotel was very quiet. The breakfast is great--they have a wafflemaker that... More 

Was this review helpful? Yes
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to give us such great feedback on your breakfast and hotel experience. We are glad that our staff was helpful with directions and your other needs. Thank you for staying with us. We look forward to having you back in the future! More 

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