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All 191 Austin hotels

SpringHill Suites Austin South

3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744
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Ranked #89 of 191 Hotels in Austin
A recent review
4 of 5 stars Reviewed January 18, 2015
84Hokie Blacksburg, Virginia
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156 reviews from our community

Traveler rating
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    30
    15
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blacksburg, Virginia
Top Contributor
60 reviews 60 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 18, 2015

Stayed here last year and had noticed things looked tired. Well that is changing and they are busy with renovations. It was nice to see things spruced up - they seem to be doing it in installments. My room was comfortable and very clean. The staff were very nice and helpful. The shuttle driver was amazing. He took us downtown... More 

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Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review. We appreciate the understanding while we are under renovation. The project will be complete in March. We look forward to seeing you the next time your travels bring you to Austin! More 

New York City, New York
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 3, 2015

I don't normally stay at chain hotels but we changed our flights and arrived in Austin one night early and our downtown hotel was unable to accommodate us for the additional night as our visit, unbeknownst to us when we booked, took place during a race weekend. The friends with whom we traveled had a voucher for a free night... More 

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for giving the Springhill Suites a chance. We appreciate the detailed account of your experience and recognition of the staff. More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 30, 2014

Everyone that works here is super nice! This hotel could not have a friendlier staff. But, the hotel is under construction. The pool is cold and there is no where to eat for the "Complimentary breakfast". They have 2 rooms for the breakfast area, and in the tiny refrigerators are the frozen breakfast sandwiches. It's uncomfortable to be in line... More 

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Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Please accept our apologies for the inconvenience you experienced resulting from our current renovation. Your feedback and comments regarding the efforts of the staff is greatly appreciated. The renovation will be complete in March and we hope you will give us another chance if traveling back to Austin. More 

Bulverde, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 21, 2014

I was pretty pleased with our stay. Very friendly staff at check -in informed us about renovation construction going on, but took the extra time to track down a room several floors away from the work so we'd have less noise. They also posted info regarding construction times (which were very reasonable) and they seemed to stick to those time... More 

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are happy to hear you appreciated the staff’s service and found the room comfortable. Thank you for understanding the hotel is currently in a transition period while under renovation. We hope to see you again when your travels bring you back to Austin. More 

Dallas, Texas
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 20, 2014

I do not know if this is a franchise operation or not, but I cannot imagine Marriott letting a place get this run down. It is clear that no capital has been spent to replace or upgrade the furniture, rooms, linens, carpet or bedding at this hotel since the day it opened. The sheets were see-through and stained (clean, but... More 

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are sorry to learn you were unhappy with the accommodations. I see you were our guest in November just a few weeks prior to the start of our renovation. The hotel is currently undergoing a full renovation scheduled for completion at the end of February. More 

Roswell, New Mexico
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 1, 2014

The staff is very friendly and helpful at this hotel. The room was clean with the exception that the windows outside need attention. The breakfast had a variety of choices and the food was very fresh. The hotel is convenient to I35 and not hard to get to, which is a big plus in Austin. That does make the room... More 

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for reviewing your stay with us. We appreciate your recognition of the staff’s efforts. More 

Houston, Texas
Top Contributor
67 reviews 67 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 12, 2014

Stayed here for an over-nighter when traveling for business in Austin. I stayed at this property back in 2000 for 5 weeks when it first opened. Other than the updated breakfast area it looks exactly the same...including the rooms(even though the website says they were updated in 2007). Again, nothing wrong with this hotel and they have a very friendly... More 

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review. We appreciate all honest feedback from our guests. The hotel is indeed scheduled to undergo a full renovation starting December 1st. We hope you will give us another chance when you travels bring you back to Austin. More 

Lebanon, New Hampshire
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 10, 2014

The location for this hotel is very convenient to get to. Parking was a little tight the first night so I parked at the Marriott next door. Marriott has four hotels in a row on this strip (Fairfield Inn, Springhill Suites, Courtyard, and the Residence Inn). The staff was very friendly and the morning breakfast was the quality expected from... More 

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Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review Tia! We appreciate such detailed feedback that allows us to address issues and improve our guests overall experience. Thank you for complimenting the staff and we hope to see you again when you are in the Austin area again. More 

Houston
Top Contributor
51 reviews 51 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

We have started to stay here now rather than the Fairfield Inn, but only because the rates are a bit cheaper at weekends. Room size is adequate, they are clean and breakfast is good too. The staff are friendly and helpful. Recommend you stay here

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for the recommendation. We are glad you were able to enjoy the complimentary breakfast and the additional space offered in our suites. More 

Barrington, Illinois
2 reviews
3 of 5 stars Reviewed October 16, 2014

The staff and service at this hotel was fabulous. Everyone that works there was so nice and helpful and the complimentary breakfast was delicious...even gluten free toast! The bed was very comfortable, as well. Everything else was average. The towels were thin and not soft at all and the hotel could use a bit of a renovation.

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for sharing your feedback as our guest. We are happy to hear you were able to enjoy the breakfast offerings and appreciate your compliments on the staff. We are sorry you were not completely satisfied with the accommodations. The hotel will start a full renovation in December and we hope you will give us another chance if your... More 

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Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin

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