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SpringHill Suites Austin South

3.0 of 5
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4501 South IH-35, Austin, TX 78744
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SpringHill Suites Austin South
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Ranked #92 of 190 Hotels in Austin
A recent review
4 of 5 stars reviewed 3 days ago
russminton Edgewood, Texas
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (43)
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Edgewood, Texas
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The SpringHill Suites is a comfortable place for a stay of moderate length; the staff is well trained and responsive and the hotel is clean and well maintained. We stayed there for several days on two successive weeks. The sofa in the room could be improved because it is way short of "comfortable", but for a short stay is tolerable.... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I really like this hotel. Its clean, great people, and good food. when i come to Austin this is the place i go and stay at! Catie the front office manager was super nice! she helped me with everything I needed. Thank yall so much for the stay and the great hospitality because you don't get that in some places... More 

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Dallas, Texas
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for a few days on business travel. Typical Springhill hotel, good front desk staff, but the back of the house has housekeeping issues. They do not replenish items or clean the ice bucket when servicing the room. One day during my stay housekeeping did not even service the room. I called to inquire and received the usual sorry... More 

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Travelers are raving about these Austin hotels

Cincinnati, Ohio, United States
Level Contributor
233 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay at these quite often, but this one was a disappointment. The room was a disaster. For starters I don't think we had 2 queen beds, I think they were twins, very small for two people, and we are smaller than most! We had four in the room that required one person to sleep on the sleeper sofa. When... More 

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Indiana
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for the weekend for a family event. The minute we got inside the hotel one thing I noticed immediately... it smells good!:)) The hotel looks new , clean and even the decor is very nice. We finally got into our room. The lay out is nice as well and we have enough space in the suite that we... More 

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Atlanta, Georgia
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I originally was set to stay at the Residence Inn across the parking lot from the Springhill Suites. But due to the recent floods in the Austin area, I was moved to the Springhill Suites. No problem right? Well, the first thing I noticed was they put me in a room that was not as big as the room I... More 

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Houston, Texas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 22, 2015

We only interacted with two employees during our stay. The young lady at the front desk and Isabel during breakfast. Both were very pleasant and showed genuine interest in making our visit a success. The hotel has all one could want including an indoor pool. Good location (Downtown Austin was 9 minutes away). Quite. Modern. Everything worked well and the... More 

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Overland Park, Kansas
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2015

The staff were very inviting upon registration, and helpful. The room was a king with a sofa bed and since there were three of us......it worked. The room was comfortable. The location is very good and the breakfast was tasty.

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 1, 2015

I stayed at this hotel with my wife and 11 year old son. The rooms were very comfortable, clean and spacious. The free breakfast in the morning was more than enough to last well after lunch with a good variety. A good free wifi throughout the hotel. Price wise was real value for money for the three of us with... More 

Was this review helpful? Yes 1
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

The breakfast area is chaotic with staff who do not understand how to stay ahead of the game, so they try to play catch up and fail badly at it. No matter what time we came down for breakfast, items were missing. Most often food had run out and we were told there was "no mas." Yesterday there were no... More 

Was this review helpful? Yes
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

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