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All 184 Austin hotels

SpringHill Suites Austin South

3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744 (South Austin)
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Ranked #88 of 184 hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
maacodale Poquoson, VA
  • Overview
  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
    43
    49
    27
    14
    9
See reviews for
41
26
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53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Poquoson, VA
Top Contributor
63 reviews 63 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here in July. Check in was fast and easy. Hotel was clean and comfortable. Rooms were well appointed and nice. We experienced no downside and would return if we're ever in the area. Pretty sure your experience would be great too.

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thanks for the great review! More

Spartanburg, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The stay was satisfactory. This hotel is super convenient. Right next to the interstate and close to restaurants, night life, etc. The room was clean and spacious but the rest of the hotel was rather shabby and looked like it needed some TLC. I can't speak much to the quality or options at breakfast due to the sheer number of... More

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thanks for your review Abby! The hotel will be undergoing a full renovation in a few months. Hopefully you will give us another try when your back in Austin. More

San Antonio, Texas
Top Contributor
53 reviews 53 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was OK. It needs to be modernized even though the hotel says it will be remodeled this November. What really did not sit well with me though was when we went to go get breakfast in the serving area. The area was messy & there was not enough tables for us to sit down & eat. We had... More

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your valuable feedback. We are always sorry to learn of any guest displeasure. As you mentioned in your review we will be undergoing a full renovation in a few months with plans to expand the breakfast area and add additional seating. We hope you will consider us again after the renovation when... More

Senior Contributor
34 reviews 34 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights on a business trip to Austin. The room was clean, bed comfortable, had a fridge and microwave (which I didn't use). Was some wear in the bathtub and the bath towels were thin, but plentiful. Suite had a couch and a chair, desk with chair, plus the bed, of course. Plenty of light, in room... More

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for commenting on your stay with us and pointing out a few areas of opportunity in the breakfast area. We appreciate all guest feedback! More

Asheville, North Carolina
Top Contributor
52 reviews 52 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 20, 2014

We found this online as a "basecamp" to visit and get to know the Austin area to help plan a move the area. Convenient from the airport and to downtown. It is right on I-35 making it easy to get anywhere quickly. The hotel is clean and the rooms have the extra space making it extra nice. Grocery is near... More

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for logging on to rate your stay with us. We hope to see you agian if your travels bring you back to Austin! More

Katy, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

Being a Marriott category 5 hotel had high expectations, the hotel is in good location close to airport, outlet shopping and the state capitol is only about 4 exists north. We ventured out around and found really good upscale restaurants in the vicinity. The staff was friendly, checking in and finding the parking was not an issue. The room was... More

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are sorry to learn that you were not completely satisfied with your stay at our Inn and appreciate your candid feedback. The elevator situation that you mentioned has been corrected and apologize for the inconvenience. Thank you for recognizing the staff! More

Dallas, Texas
1 review
1 of 5 stars Reviewed July 7, 2014

Honestly, the hotel was in fine quality for the price you pay. But beware of customer service if you face any problems. The reason for my poor review is the customer service we received at check out and a continued battle for the past week to settle our bill. When we checked in, we handed the concierge a gift card... More

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Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Ali I can understand your frustration with the billing issue and the inability of the hotel to resolve it during your stay. Unfortunately all the Marriott gift certificate accounting functions are handled at a corporate level above property leaving the local staff at the hotel very little choice in the outcome of the situation. More

Stittsville, Canada
Top Contributor
93 reviews 93 reviews
51 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 2, 2014

We returned to the Springhill Suites hotel based on our previous quick-overnight-stay experience. Upon checkin our room wan't available due to it being fully booked the night before, but the staff was very friendly. When I mentioned that we had a few frozen items I'd been hoping to place in a fridge, they offered to place them in their own... More

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thanks for your feedback Jeff I am sorry we were unable to resolve the issue with the plug. We appreciate your feedback about the lay out in the gym. We are getting ready to undergo a full renovation in November and your comments are a valuable resource. More

Weiden, Bayern, Germany
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 26, 2014

Arrived late in anticipation for an early flight. Had an absolutely wonderful room w/ a corner hot tub! Despite it being late we HAD to use the tub. Very nice pair of male clerks checked us in and asked to hide in our luggage so they could go to the tropics with us. Very personable. Hotel was clean and furnished... More

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Shawn Thanks for reviewing your stay with us and glad you were able to take advantage of the hot tub! More

North Platte, Nebraska
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 2, 2014

This hotel is definitely needing a remodel, the staff however was very friendly and accommodating the rooms were just very dated. We were going to stay 2 nights and ended up leaving after our first night stay. The hotel is going to start a major remodel in November which I am sure will make it the Marriott we are used... More

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for commenting on your stay. As mentioned in your review the staff is anxiously awaiting a full renovation scheduled to start in November. We appreciate your recognition of the staff service. More

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Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
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Also Known As:
Springhill Suites Austin South Hotel Austin

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#88 Spa Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The SpringHill Suites Austin South is located just off IH-35 and is convenient to the airport, Barton Creek Square Mall, and University of Texas, San Marcos Premium Outlets and much more. It is 4 miles from downtown Austin and its many restaurants and entertainment hot-spots. Guest rooms feature separate living/sitting areas, microwaves and mini-fridges, and Marriott luxury bedding. Guests will delight in the complimentary new breakfast buffet, complimentary WiFi and on-site parking. ... more   less 
Number of rooms
152

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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