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All 183 Austin hotels

SpringHill Suites Austin South

3.0 of 5 Hotel   |   4501 South IH-35, Austin, TX 78744 (South Austin)
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67%
Ranked #86 of 183 hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
D K Asheville, North Carolina
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  • Reviews (138)
  • Photos (18)
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  • Room tips (29)
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138 people have reviewed this hotel

Traveler rating
    42
    48
    25
    14
    9
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40
25
8
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Asheville, North Carolina
Top Contributor
52 reviews 52 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this online as a "basecamp" to visit and get to know the Austin area to help plan a move the area. Convenient from the airport and to downtown. It is right on I-35 making it easy to get anywhere quickly. The hotel is clean and the rooms have the extra space making it extra nice. Grocery is near... More

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for logging on to rate your stay with us. We hope to see you agian if your travels bring you back to Austin! More

Katy, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Being a Marriott category 5 hotel had high expectations, the hotel is in good location close to airport, outlet shopping and the state capitol is only about 4 exists north. We ventured out around and found really good upscale restaurants in the vicinity. The staff was friendly, checking in and finding the parking was not an issue. The room was... More

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are sorry to learn that you were not completely satisfied with your stay at our Inn and appreciate your candid feedback. The elevator situation that you mentioned has been corrected and apologize for the inconvenience. Thank you for recognizing the staff! More

Dallas, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Honestly, the hotel was in fine quality for the price you pay. But beware of customer service if you face any problems. The reason for my poor review is the customer service we received at check out and a continued battle for the past week to settle our bill. When we checked in, we handed the concierge a gift card... More

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Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Ali I can understand your frustration with the billing issue and the inability of the hotel to resolve it during your stay. Unfortunately all the Marriott gift certificate accounting functions are handled at a corporate level above property leaving the local staff at the hotel very little choice in the outcome of the situation. More

Stittsville, Canada
Top Contributor
93 reviews 93 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We returned to the Springhill Suites hotel based on our previous quick-overnight-stay experience. Upon checkin our room wan't available due to it being fully booked the night before, but the staff was very friendly. When I mentioned that we had a few frozen items I'd been hoping to place in a fridge, they offered to place them in their own... More

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Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thanks for your feedback Jeff I am sorry we were unable to resolve the issue with the plug. We appreciate your feedback about the lay out in the gym. We are getting ready to undergo a full renovation in November and your comments are a valuable resource. More

Weiden, Bayern, Germany
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived late in anticipation for an early flight. Had an absolutely wonderful room w/ a corner hot tub! Despite it being late we HAD to use the tub. Very nice pair of male clerks checked us in and asked to hide in our luggage so they could go to the tropics with us. Very personable. Hotel was clean and furnished... More

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Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Shawn Thanks for reviewing your stay with us and glad you were able to take advantage of the hot tub! More

North Platte, Nebraska
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 2, 2014

This hotel is definitely needing a remodel, the staff however was very friendly and accommodating the rooms were just very dated. We were going to stay 2 nights and ended up leaving after our first night stay. The hotel is going to start a major remodel in November which I am sure will make it the Marriott we are used... More

Was this review helpful? Yes 1
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for commenting on your stay. As mentioned in your review the staff is anxiously awaiting a full renovation scheduled to start in November. We appreciate your recognition of the staff service. More

Temple, Texas
2 reviews
5 of 5 stars Reviewed June 2, 2014

I stayed for a 1-night stay in Austin and it was overall a very nice stay. The room was spacious, clean and comfortable and the staff were friendly. If I have a complaint its that the breakfast in the morning is super crowded, but thats true of every hotel with a free breakfast if you're there after 8.

Was this review helpful? Yes
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thanks for the great review. We hope to see you again when your travels bring you back to Austin! More

Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

We went to a graduation in Austin and extended our stay to visit the area. The Springhill Suites were a perfect location for our events and the length of stay. There was a kitchen, separate sitting area along with the bedroom and bath. It was nice to unpack and feel settled, able to choose if we wanted to eat out... More

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Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thanks for logging on and sharing your comments! More

Belton, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

We used this hotel for a quick overnight stay before flying out of the Austin airport. It is located just South of Austin and the road to the airport itself. The hotel was nice quiet and a great price for a last minute deal. It was easy access to the road to the airport and we were in the terminal... More

Was this review helpful? Yes
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thanks! We are happy you enjoyed your stay with us. More

Clarkesville, Georgia, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 25, 2014

Due to a family wedding, we reserved a 2 night stay 6 months in advance. The king size suite was ready upon our arrival around noon & was nice & clean. The bed was comfortable, adequate water pressure & temperature in the shower. However, the air conditioning system was quite noisy & just about froze us out of there; even... More

Was this review helpful? Yes 1
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for logging on and expressing your concerns and feedback. We were sorry to learn you were not satisfied with your stay. Although the situation with the elevator was outside of our control the insight you have provided will allow the management team to evalute and improve the service issues you encountered during your stay. More

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Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin South 3*
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Also Known As:
Springhill Suites Austin South Hotel Austin

18 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The SpringHill Suites Austin South is located just off IH-35 and is convenient to the airport, Barton Creek Square Mall, and University of Texas, San Marcos Premium Outlets and much more. It is 4 miles from downtown Austin and its many restaurants and entertainment hot-spots. Guest rooms feature separate living/sitting areas, microwaves and mini-fridges, and Marriott luxury bedding. Guests will delight in the complimentary new breakfast buffet, complimentary WiFi and on-site parking. ... more   less 
Number of rooms
152

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