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All 182 Austin hotels

Residence Inn Austin North/Parmer Lane

3.0 of 5 Hotel   |   12401 North Lamar Boulevard, Austin, TX 78753
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Ranked #20 of 182 hotels in Austin
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A recent review
5 of 5 stars reviewed 2 weeks ago
mslibra80 mslibra80
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55 people have reviewed this hotel

Traveler rating
    36
    11
    5
    1
    2
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21
3
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
mslibra80
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from staying 2 days at this hotel. Service was great. The front desk personnel were very friendly. The room was clean and had plenty of space. Easy access to i35. With AAA discount it was a real value.

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We always appreciate feedback from out guests as it is the only way to affirm our processes or learn from our opportunities. Our goal is for our guests to be extremely satisfied with all aspects of their stay and based... More

Montreal, Canada
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 23, 2014

I stayed at the hotel for 3 nights this February. As usual, my partner and I were satisfied with the hotel in general, its location, level of comfort, appearance and amenities and the nice little touches (Valentine's day candy, among them). The staff are particularly friendly and make the weary traveler feel very welcome. We were in a top-floor one... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We always are welcoming of all feedback as it is truly the best way for us to improve our guest experience. We thank you for your kind words regarding the staff and the overall feedback of the hotels amenities. I truly... More

Texas
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2014

I was extremely pleased with my stay and will stay here again. The staff was wonderful. Upon check-in, the manager mentioned that it looked to him as if I had enough Marriott points to cover all 4 nights and he offerred to check with Marriott. Turns out he was right, and my stay cost zero. However, I should quickly point... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. Our team's goal is for our guests to receive a world class experience from the moment they walk in to the time they depart. We are extremely happy that we met and exceeded your expectations. As Marriott Reward members, you deserve... More

Boise, Idaho
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

The staff at this hotel have made our long stay extremely pleasant. They have embraced us and made us feel like family. I feel there is not a thing they wouldn't do for us. They are professional and warm all at the same time. Robert is a hands on manager and a very good one at that. The construction was... More

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of our property. Feedback is always appreciated and getting affirmation from our guests is amazing to hear. The renovation did present some challenges to all involved and the finished product was definitely worth the wait. We appreciate your patience during that time. You have been a part of our hotel... More

Greensboro,NC
Top Contributor
172 reviews 172 reviews
171 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed January 6, 2014

This Residence Inn is fairly typical of what you would expect from the chain. The lobby is going through renovations and they serve breakfast in a downstairs room. Fay at the front desk was extremely friendly and helpful. Great asset to the hotel. The rooms were clean and comfortable. Decent hotel that serves its purpose. Had lunch at Gloria's by... More

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of our property. We appreciate you choosing the Residence Inn Austin North for your visit and for your comments regarding the service you received. I will make sure that Fay is recognized for your comments, as we always strive to provide exceptional service and it is great to hear your... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed December 31, 2013

We stayed for 8 days over Christmas. Upon check in we learned that the lobby was undergoing renovations, we were not aware when we made the reservation. Not a big deal, but would have been nice to know since the fitness center was out of commission as a result. I specifically requested a ground floor room as one of my... More

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your stay. Feedback is always embraced and appreciated as it is the only way to know what the guest truly experience. Traveling during the holidays can be stressful enough and I am truly sorry that you experienced many issues during your stay. I am happy that our team handled... More

Gonzales, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

I stayed there for 5 weeks during the week. The rooms were large, they didn't feel like I was in a regular hotel because I slept in either a studio or a suite. Either way, they were much more comfortable for a longer stay. The staff is incredible, very friendly and helpful. Every time I had a question or concern... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a survey on your recent stay. We always appreciate to hear feedback on your experience. Our goal is to provide a comfortable room to come home relax after a long day, as well as, provide exceptional guest service to all of our guests. We appreciate your comments regarding our suites, staff and... More

Albuquerque, New Mexico
Top Contributor
53 reviews 53 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 2, 2013

We stayed here over a long weekend. The double rooms in the suite were perfect for our stay. Kitchen was clean and convenient. Very handy to even have breakfast on the weekend! The morning breakfast attendant was very helpful. Only complaints were cigarette butts by all the doors and grungy walls. The keyboard in the breakfast room was also covered... More

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of our hotel. We are happy that you found your room a perfect fit for your needs and the amenities that were included. I will pass along your kind words to our breakfast attendant. She has been with the hotel for many years and strives to provide exceptional guest service.... More

San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2013

My husband and I stayed here the night before the Austin 70.3 Ironman. We had to leave at 5 am to get to the start line on time. My husband went down to the lobby right before 5 am and asked the front desk employee to make coffee. Even though breakfast wasn't until 7 am, a pot of coffee was... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your visit to Austin. It brings great pleasure to read such comments regarding our service and our guests satisfaction for going above and beyond. It sounds like you were able to get the much needed rest and our rooms met your needs to get prepared for the Ironman event.... More

The Woodlands, Texas
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 18, 2013

I have stayed all over Austin - from sirens to birds covering my car and I finally found a nice place to stay. Food is right across the street - not far from airport/downtown. Very pleased with stay and I know I will be staying there again. Staff was super friendly - welcoming you as well as wishing you a... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your stay with the Residence Inn Austin North. With you travel experience to Austin, we are very appreciative of your comments regarding our location and staff. Our goal is to provide you with a comfortable room to relax in while visiting and exceptional service. We are happy that we... More

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Additional Information about Residence Inn Austin North/Parmer Lane

Also Known As:
Residence Inn Austin North/Parmer Lane Hotel
Residence Inn Austin North/Parmer Lane Hotel Austin
Residence Inn Austin
Austin Residence Inn
Address: 12401 North Lamar Boulevard, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Austin
#21 Family Hotel in Austin
#21 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
Official Description (provided by the hotel):
The newly-renovated Residence Inn Austin North/Parmer Lane is ideally located off i-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the newly-renovated lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. ft. of flexible meeting and event space. With a prime location and newly-renovated amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 
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