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Residence Inn Austin North/Parmer Lane

#47 of 191 Hotels in Austin
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12401 North Lamar Boulevard, Austin, TX 78753
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Residence Inn Austin North/Parmer Lane
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Residence Inn Austin North/Parmer Lane
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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South Bend, Indiana
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel remains my go-to property each time I'm in Austin. Clean, comfy beds, welcoming staff and great amenities, like pool, exercise room and a Market for those little snacks or to pickup something you may have forgotten. Kitchens are super helpful for those extended stays.

Was this review helpful? Yes
Robert M, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

MrsSCG, Thank you for taking the time to complete a review of your recent experience at the Residence Inn Austin North. Being referred to as "my go-to property" is the best compliment that we could ever get and we truly appreciate your loyalty. Our goal is to provide a clean, comfortable room while delivering World Class service and we are... More 

Saint Louis, Missouri
Top Contributor
262 reviews 262 reviews
84 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed May 25, 2015

This was a very nice hotel. A pretty good distance north of downtown Austin but a nice neighborhood. Restaurants were a little far away from the hotel. Staff was very nice and friendly. Good exercise room.

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. Our goal is to provide a clean, comfortable room while delivering World Class service and based on your comments/ratings, we are very happy that you were extremely satisfied. We will definitely share with the entire team and we look forward... More 

Dallas, TX
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2015

I'm probably repeating what everyone else has been saying in reviews, but the staff at this hotel is SO helpful and accommodating. I called the hotel a few days before my stay to request an upgrade to a 2 bedroom since I had an extra person with me. It was full at the time but they kept an eye on... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly value feedback from our guests, as it is a great way to measure how we are doing against our goal of providing a clean, comfortable room while delivering World Class service. Based on your ratings and comments, we... More 

Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 18, 2015

This would be a very good hotel just because of the space in the suites, fireplace, full kitchens, unexpectedly nice pool/spa, but the staff is what takes this hotel to the excellent level. They are cheerful, really go above & beyond with any needs you may have. Close to north Austin tech (Dell & Round Rock 10 min., The Domain... More 

Was this review helpful? Yes 1
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Tess C, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly value feedback from our guests as it is the only way to continuously improve our guest experience. We are delighted to hear that we exceeded your expectations, as that is our overall goal with every guest. I... More 

Rio Rancho, New Mexico
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed at this Residence Inn for about six weeks. We were on the third floor with a full kitchen. They have the usual, wonderful breakfast spread every morning complete with waffle iron (and batter), oatmeal, cereals, scrambled eggs, and other items, depending on the day. Sometimes they have breakfast sandwiches, sometimes sausage or bacon, etc. They also have an assortment... More 

Was this review helpful? Yes 2
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Eyelovetotraveltwo, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly appreciate all the kind words regarding individual staff, amenities and the local surroundings. Our goal is to provide a clean, comfortable room while providing World Class service and we are truly excited that we exceeded your expectations in... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 30, 2014

Stayed here for a wedding. Wished we stayed at the other hotel downtown! Small room, tiny bed and bathroom. Sounded like something was falling mechanically in the closet too. Location is not pedestrian friendly. Must have a car to really enjoy the area.

Was this review helpful? Yes 1
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Derek S, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, we truly appreciate the feedback. We are truly sorry to hear about your overall experience, as it is our goal for you to be extremely satisfied with all aspects of your stay. Our location is very convenient for... More 

Redmond, Washington
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

We had a large family group stay for a long weekend for a graduation celebration. The hotel accommodations and staff contributed significantly to making the stay a great experience. The rooms were all clean and suitable for our various family combinations. Every staff member at the hotel went out of their way to accommodate our requests. The front desk staff... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Larryy0117, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly appreciate all the kind words and feedback regarding your stay. We are extremely happy that all of your family was able to come to Austin to celebrate the graduation from University of Texas and that our facilities accomodated... More 

Fort Lauderdale, Florida, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2014

I stayed here because all the downtown hotels were booked for Dell World. It wasn't the closest hotel by a long shot, but I'd stay there again just because of the friendly staff and outstanding service. I arrived late on Monday afternoon, just as the sun was setting. Check in was quick and efficient, something I've come to expect from... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

OWearyTraveler000, Thank you for taking your time to complete a review of your recent stay at the Residence Inn Austin North during Dell World. We truly appreciate all the kind words regarding all aspects of your stay and I will make sure to recognize all the staff members. Also, I have spoken with my housekeeping department regarding the item behind... More 

Nottingham, United Kingdom
Top Contributor
354 reviews 354 reviews
30 hotel reviews
484 helpful votes 484 helpful votes
5 of 5 stars Reviewed November 3, 2014

Have just stayed 4 nights at this hotel as we were going to the F1 at the Circuit of the Americas in Austin. This is a fantastic hotel!! We were greeted by the Manager, Robert on arrival and he made a special effort to come around the desk to introduce himself and to shake our hands. Thought that was a... More 

Was this review helpful? Yes 1
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Stephen, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We are truly happy to hear that you enjoyed your stay for Formula 1 Grand Prix weekend. All the travelers this year were extremely nice and it was our pleasure having you with us for the long weekend. Our... More 

Cleveland, Texas
Top Contributor
109 reviews 109 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 27, 2014

The staff were extremely friendly and accommodating. We had a large group meet at this hotel and had several suites. One party had to move rooms because of a barking dog in someone else's room. They accommodated the move promptly. The suites were very clean and roomy. The included breakfast contained both hot and cold items. There was fruit available... More 

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate receiving feedback from our guests and do our best to learn from any opportunities our guests present. We are very happy to hear that overall your stay met your expectations and we achieved our goal of being... More 

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