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Residence Inn Austin North/Parmer Lane

#40 of 191 Hotels in Austin
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12401 North Lamar Boulevard, Austin, TX 78753
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Residence Inn Austin North/Parmer Lane
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Residence Inn Austin North/Parmer Lane
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73 reviews from our community

Traveler rating
    46
    14
    9
    2
    2
See reviews for
27
5
6
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This would be a very good hotel just because of the space in the suites, fireplace, full kitchens, unexpectedly nice pool/spa, but the staff is what takes this hotel to the excellent level. They are cheerful, really go above & beyond with any needs you may have. Close to north Austin tech (Dell & Round Rock 10 min., The Domain... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Tess C, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly value feedback from our guests as it is the only way to continuously improve our guest experience. We are delighted to hear that we exceeded your expectations, as that is our overall goal with every guest. I... More 

Rio Rancho, New Mexico
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed at this Residence Inn for about six weeks. We were on the third floor with a full kitchen. They have the usual, wonderful breakfast spread every morning complete with waffle iron (and batter), oatmeal, cereals, scrambled eggs, and other items, depending on the day. Sometimes they have breakfast sandwiches, sometimes sausage or bacon, etc. They also have an assortment... More 

Was this review helpful? Yes 1
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Eyelovetotraveltwo, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly appreciate all the kind words regarding individual staff, amenities and the local surroundings. Our goal is to provide a clean, comfortable room while providing World Class service and we are truly excited that we exceeded your expectations in... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

Stayed here for a wedding. Wished we stayed at the other hotel downtown! Small room, tiny bed and bathroom. Sounded like something was falling mechanically in the closet too. Location is not pedestrian friendly. Must have a car to really enjoy the area.

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Derek S, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, we truly appreciate the feedback. We are truly sorry to hear about your overall experience, as it is our goal for you to be extremely satisfied with all aspects of your stay. Our location is very convenient for... More 

Redmond, Washington
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

We had a large family group stay for a long weekend for a graduation celebration. The hotel accommodations and staff contributed significantly to making the stay a great experience. The rooms were all clean and suitable for our various family combinations. Every staff member at the hotel went out of their way to accommodate our requests. The front desk staff... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Larryy0117, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly appreciate all the kind words and feedback regarding your stay. We are extremely happy that all of your family was able to come to Austin to celebrate the graduation from University of Texas and that our facilities accomodated... More 

Fort Lauderdale, Florida, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

I stayed here because all the downtown hotels were booked for Dell World. It wasn't the closest hotel by a long shot, but I'd stay there again just because of the friendly staff and outstanding service. I arrived late on Monday afternoon, just as the sun was setting. Check in was quick and efficient, something I've come to expect from... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

OWearyTraveler000, Thank you for taking your time to complete a review of your recent stay at the Residence Inn Austin North during Dell World. We truly appreciate all the kind words regarding all aspects of your stay and I will make sure to recognize all the staff members. Also, I have spoken with my housekeeping department regarding the item behind... More 

Nottingham, United Kingdom
Top Contributor
308 reviews 308 reviews
28 hotel reviews
453 helpful votes 453 helpful votes
5 of 5 stars Reviewed November 3, 2014

Have just stayed 4 nights at this hotel as we were going to the F1 at the Circuit of the Americas in Austin. This is a fantastic hotel!! We were greeted by the Manager, Robert on arrival and he made a special effort to come around the desk to introduce himself and to shake our hands. Thought that was a... More 

Was this review helpful? Yes 1
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Stephen, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We are truly happy to hear that you enjoyed your stay for Formula 1 Grand Prix weekend. All the travelers this year were extremely nice and it was our pleasure having you with us for the long weekend. Our... More 

Cleveland, Texas
Top Contributor
105 reviews 105 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 27, 2014

The staff were extremely friendly and accommodating. We had a large group meet at this hotel and had several suites. One party had to move rooms because of a barking dog in someone else's room. They accommodated the move promptly. The suites were very clean and roomy. The included breakfast contained both hot and cold items. There was fruit available... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate receiving feedback from our guests and do our best to learn from any opportunities our guests present. We are very happy to hear that overall your stay met your expectations and we achieved our goal of being... More 

DC Area
Contributor
13 reviews 13 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 2, 2014

Clean room. Laid out well...Was able to accommodate Grandma with us with ease. A bit of a distance to downtown, but was convenient to highway and groceries are just across the way. Good balance for the price.

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly appreciate feedback from our guest and look for the opportunities to improve our guests' overall experience. We are pleased to hear how comfortable you were in the room and the overall stay seemed to meet your expectations. Thank you... More 

Grapevine, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 19, 2014

We stayed at this Residence Inn for short weekend visit to family in Pflugerville from DFW, 08/08-08/10/14. Upon arrival from the airport on Friday afternoon I was met by Faye who made check - in a breeze. As 4 other family members were expected to arrive at the hotel on Saturday morning I booked the 2 bedroom /2 bathroom /... More 

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review for your stay at the Residence Inn Austin North. We always appreciate the feedback and truly enjoy when we receive affirmation from our guests. Thank you so much for the kind words and detailed description of what you enjoyed of our hotel. We appreciate you choosing the Residence Inn Austin... More 

Garland, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

My husband and I stayed here one night on a visit to Austin. This is a good place to stay if you want to be next to the interstate and on the north side of Austin and will be happy with an older facility. The staff was extremely helpful and the room was clean. When we arrived we were greeted... More 

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Susan S., Thank you for completing a review on your recent stay at the Residence Inn Austin North, we always appreciate receiving feedback. We pride ourselves on providing exceptional guest service and based off your comments, our service met your expectations. Thank you for your feedback regarding the hot breakfast. We definitely attempt to provide a variety for our guest... More 

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