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All 184 Austin hotels

Residence Inn Austin North/Parmer Lane

3.0 of 5 Hotel   |   12401 North Lamar Boulevard, Austin, TX 78753
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82%
Ranked #38 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
Piscesislanddreamer Grapevine, Texas
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64 people have reviewed this hotel

Traveler rating
    40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Grapevine, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Residence Inn for short weekend visit to family in Pflugerville from DFW, 08/08-08/10/14. Upon arrival from the airport on Friday afternoon I was met by Faye who made check - in a breeze. As 4 other family members were expected to arrive at the hotel on Saturday morning I booked the 2 bedroom /2 bathroom /... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review for your stay at the Residence Inn Austin North. We always appreciate the feedback and truly enjoy when we receive affirmation from our guests. Thank you so much for the kind words and detailed description of what you enjoyed of our hotel. We appreciate you choosing the Residence Inn Austin... More

Garland, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here one night on a visit to Austin. This is a good place to stay if you want to be next to the interstate and on the north side of Austin and will be happy with an older facility. The staff was extremely helpful and the room was clean. When we arrived we were greeted... More

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Susan S., Thank you for completing a review on your recent stay at the Residence Inn Austin North, we always appreciate receiving feedback. We pride ourselves on providing exceptional guest service and based off your comments, our service met your expectations. Thank you for your feedback regarding the hot breakfast. We definitely attempt to provide a variety for our guest... More

St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Love the Texas shaped waffles at breakfast! The manager Lindi was very nice and gave great suggestions on things to do. The suite was a nice size and the microwave popcorn is a good touch . I love the Paul Mitchell bath products.

Was this review helpful? Yes 1
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Lizz Singh, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North and choosing our hotel for your accomodations. We always appreciate the feedback guest give of their experience and based off your comments, your truly enjoyed your stay at our hotel. The Texas waffles are one of the most... More

Lewisville
2 reviews
3 of 5 stars Reviewed July 26, 2014

The Good: Management made great effort to listen and reimbursed us for the poor experience. Great friendly staff. Good breakfast. Convenient location to our event. Needs Attention: property is due for an upgrade. Appliances are outdated. Furniture and specific areas of our roomies damage. Restaurant available but just ok.

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We always appreciate feedback from our guests, positive or negative, as it gives us the opportunity to improve and make future experiences better. I am truly sorry that your stay with us did not meet your expectations and I am... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014 via mobile

I stayed here with family during graduation . The hotel was located conveniently and has a 2 room suite which we needed. The breakfast was ok - limited choices and found noodles with kimchi which was an odd choice . The rooms were ok - very thin walls . The staff was very helpful. Good value for short stays.

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Anith, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We appreciate you choosing our hotel for the graduation even. We alway enjoy receiving feedback from our guests as it is truly the only way to grow and learn from any opportunity. Our location is very convenient to many... More

The Woodlands, Texas
Top Contributor
67 reviews 67 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 28, 2014

I had a horrible time finding a hotel in Austin, until I stumbled across this one off Lamar. Staff has always been great and helpful when asked - rooms stay clean. Find Fay Purvis - she will make sure you have no issues! I know I will keep returning

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Rick, Thank you for taking the time to complete a review of your most recent stay at the Residence Inn Austin North. We are truly appreciative of your kind words regarding our hotel and especially the personal recommendation of working with Fay. She is an excellent associate and we receive multiple compliments on her service. Being a repeat guest is... More

Pomona, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2014

First the service we received at this hotel was excellent. The main attraction of the hotel was the two bed, two bath suite forfor a family of four. My wife and I got our own private room and bathbath, my daughter got the other private room and my son slept on the couch. Everyone was happy (not easy to do)... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review for your recent stay at the Residence Inn Austin North as we always appreciate feedback from our guests. Our 2 Bedroom Suite is a great option for families as it gives you plenty of room to relax and with the additional bathroom it makes getting ready for the day much... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed 1 night for a reunion and while the staff, amenities and location was great, the bed totally took away all the initial delights. The bed was a hard as a board and extremely uncomfortable - didn't really sleep and therefore, left a poor after taste.

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Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Christine, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We always appreciate feedback from our guests and try to adapt to that feedback to better improve the guest experience. While we are very happy to hear your compliments on the staff, amenities and location, we are definitely very sorry... More

Ridgefield
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 25, 2014

I spent five nights at this hotel and it was OK. Not the best Marriott but not the worst. I was moved to this hotel after receiving a call from the Round Rock location that they couldn't accommodate me due to renovations. I understood and they even upgraded my room to a one bedroom suite and gave me 1000 rewards... More

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. The feedback that guests provide is invaluable and we appreciate the kind words regarding our staff service. Our goal is to provide a clean, comfortable room with exceptional guest service and based off your comments we succeeded. I can appreciate... More

mslibra80
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 6, 2014

Just got back from staying 2 days at this hotel. Service was great. The front desk personnel were very friendly. The room was clean and had plenty of space. Easy access to i35. With AAA discount it was a real value.

Was this review helpful? Yes
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We always appreciate feedback from out guests as it is the only way to affirm our processes or learn from our opportunities. Our goal is for our guests to be extremely satisfied with all aspects of their stay and based... More

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Additional Information about Residence Inn Austin North/Parmer Lane

Address: 12401 North Lamar Boulevard, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
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Also Known As:
Residence Inn Austin North/Parmer Lane Hotel Austin
Austin Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#15 Green Hotel in Austin #29 Family Hotel in Austin #38 Spa Hotel in Austin #40 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Residence Inn Austin North/Parmer Lane is ideally located off i-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the newly-renovated lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. ft. of flexible meeting and event space. With a prime location and newly-renovated amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 
Number of rooms
88

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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