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Austin Marriott South

#57 of 190 Hotels in Austin
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4415 South IH-35, Austin, TX 78744
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Austin Marriott South
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Fort Worth, Texas
Level Contributor
93 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed June 7, 2015

This Marriott is near a cluster of Marriott-brand hotels off I-35, so I had low expectations. However, the hotel surprised with its quality. The lobby was new and fresh, and the rooms were pretty decent as well. I was surprised at how comfortable the bed was -- the sheets were soft, the mattress was soft but firm, and the pillows... More 

Was this review helpful? Yes
Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for your review and for spending your time in Austin with us. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. I am delighted to hear of your great stay. We look forward to seeing you on a return trip!... More 

Columbus, Ohio
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

Stayed 2 nights for a conference. Room was nice and clean. Staff was very friendly. Did not like that they charged my credit card for incidentals automatically then refund the charge when I did not have any instead of putting a hold on the funds. Makes if look like fraudulent charges.

Was this review helpful? Yes 1
Amanda L, Guest Services Manager at Austin Marriott South, responded to this review

Mike, thank you for taking the time to leave us your feedback. We are so happy to hear that you enjoyed your stay here with us! We do apologize about the inconvenience with the incidentals, however it is a hotel industry wide standard to pre-authorize for incidental charges. We hope to host you again, should your travels bring you back... More 

Columbus, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed May 27, 2015

As a business traveler, one of the things that bothers me most is when a hotel has insufficient power outlets; especially ones close by the bed. This hotel has more than enough to power all of your devices and then some. The rooms are comfortable and very clean. The staff is above and beyond friendly as well. The one problem... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Typical solid Marriott property. A little dated but not tired. Shuttle to downtown is very convenient. Would choose again. Great concierge lounge, above average. Didn't use any of the facilities other than the bar.

Was this review helpful? Yes
Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for taking the time to review our hotel and for your candor. Your comments will be shared with our entire team to make certain that our staff is committed to delivering top-notch service to our valued guests, which has always been our number one priority. We’re thankful that you shared your appreciation for our concierge lounge staff and... More 

Temple, Texas
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Recently went to Austin with 7 other girls for a weekend away. Hotel was great. Very friendly and accommodating. Lobby was bright and friendly. Very well decorated. It was only minutes from 6th and much more cost effective. Cab was only $15 each way. We had bfast the next morning and they kept it open for us as we were... More 

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Arlington, Texas
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 25, 2015

We were in town for a wedding, not familiar with Austin. Our wedding party stayed here, address and exact name of the hotel were specified. Made reservations, printed reservations, same name and address. However, there are 3 Marriotts in the same complex, none say "Austin Marriott South" on the signage facing the street. We were at the Springhill Suites by... More 

Was this review helpful? Yes 1
Houston
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 25, 2015

We visited Austin for a good friends' wedding and wanted to make it a romantic weekend for us too. This Marriott is a good place for that idea. The hotel staff is friendly and helpful, the bar nice and the breakfast tasty and wonderful. Our room was comfy and clean and just what we needed. Thanks Marriott!

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Bangor, Maine
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015

Staff are very friendly and I had no problem checking in a few hours early. Beds are firm and room-darkening shades left me feeling rested in the morning. I ate at the restaurant for breakfast and dinner and was quite happy with my meals and the pace and friendliness of the staff. The catering for my conference was excellent. I... More 

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Runaway Bay, Texas
1 review
1 of 5 stars Reviewed April 29, 2015

At 2 AM, on the first night of a stay at the Marriot South, my family awoke to the annoying sound of a 100 decibel industrial power washer stationed below our room. The discharge hoses were slamming our window due to strong winds and the crew sounded like they were dribbling bowling balls on the roof of our top floor... More 

Was this review helpful? Yes
Amanda L, Guest Services Manager at Austin Marriott South, responded to this review

Thank you for your candid review. It is clear that we missed several key opportunities to impress you. We regret that your stay was not perfect in every way.We try to schedule our cleanings on the slowest nights. We will be sure to follow up with the appropriate associates and make sure future guests are blocked accordingly. Please accept our... More 

Whitby, Canada
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 21, 2015

As usual for a Marriott, staff was extremely helpful. Rooms clean, nice size, great bed. The only criticism that I have is that the address posted for this hotel is on hwy 35, so if you do not know how to get in (via Ben White etc etc to Frontage) you won't make it without getting lost. Our GPS was... More 

Was this review helpful? Yes
Amanda L, Guest Services Manager at Austin Marriott South, responded to this review

Thank you for taking the time to leave us your feedback. We are thrilled to hear you enjoyed your stay with us, and that our staff made a lasting impression on you! We are terribly sorry about the confusion on the directions! It can be a little tricky, when you come visit in the future use the GPS address of:... More 

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