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Austin Marriott South

#53 of 191 Hotels in Austin
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4415 South IH-35, Austin, TX 78744
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1 room 1 guest
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, TX
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
2 of 5 stars Reviewed yesterday NEW

Why do some hotels engage in dishonest/sneaky billing practices? The following is an example of the kind of nonsense that goes on sometimes. The Austin Marriott South provides a bottle of water in the room with a note that reads that the customer will be billed for the water IF it is used - which we didn't. When we checked... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this Marriott because the JW Marriott downtown which was hosting a conference I was attending was Booked up. The Staff at the Marriott South was without a doubt the friendliest I have encountered. During my stay, every staff member Front Desk, Bar, Restaurant, Security, & Housekeeping always Smiled and spoke to me on every occasion. One of front desk... More 

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Cumming, Georgia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Marriott Platinum member, I always look for a full-service Marriott when on business travel. When working in Austin, I always try to stay at this hotel. The Concierge Lounge is very good, especially as compared to other Marriott hotels of similar size. The food each night (Sunday thru Thursday) and breakfasts each morning (Monday thru Friday) are always... More 

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Austin, Texas
Level Contributor
209 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently stayed here due to a home emergency. The staff was extremely helpful to us, coming in tired, hot and disheveled! The room was fine, quiet and clean. Breakfast in the concierge lounge was better than most Marriott's I have stayed in.

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Santa Clara, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at Austin Marriot South led by Amanda Lamb & James were exceptional! All my last minute requests for catering were delivered and the food was very good! Amanda was very easy to work with; she was very patient and responsive to all our request for the meeting set-up and catering. I was at first disappointed with the hotel's... More 

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Middleton, Wisconsin
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a full service Marriott that is definitely worthy of carrying the Marriott brand. I had arrived at nearly 1:00 AM without a reservation, and the front desk agent was friendly, and made me feel welcome. She provided me with plenty of information so that I knew exactly where to park, and where I could find the Concierge Lounge.... More 

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New York City, New York
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice place, but needs better maintenance oversight. If it was better maintained in the rooms, I would have given it one more star. Why don't maids tell management that the sink or tub doesn't drain well? We changed from one room due to clogged sink and offer for upgrade to a two room suite (gold elite member). The suite was... More 

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Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for taking the time to write your candid review. We take all comments to heart and it is embarrassing to hear from a guest that a tub drain is not cleared out or we have not cleaned in the crevices of the furniture. We will share your comments with our staff so that we can better improve the... More 

Branson, Missouri
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Went to Austin just to hang out and see family so we stayed at this hotel. The location was great, not far from downtown. Our room was clean and quiet. Amy at the front desk was great and very helpful. Would stay here again.

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Wullis
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 27, 2015

This property is in excellent shape and is staffed by some of the most courteous people I've had the pleasure of meeting. There is plenty of parking and the on site restaurant has great food and drinks. Make sure you follow the special Gps instructions to get there!

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Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 25, 2015

I expect quite a bit from Marriott (price dictates it in my opinion) and I got more than I expected. We booked two rooms this week. One for us and one for my husbands parents who had our grandchildren with them. Not only did we get extremely good service from the front desk they fixed our mistake of getting one... More 

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