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Austin Marriott South

#57 of 190 Hotels in Austin
Certificate of Excellence
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4415 South IH-35, Austin, TX 78744
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (263)
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    (51)
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Wullis
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This property is in excellent shape and is staffed by some of the most courteous people I've had the pleasure of meeting. There is plenty of parking and the on site restaurant has great food and drinks. Make sure you follow the special Gps instructions to get there!

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Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I expect quite a bit from Marriott (price dictates it in my opinion) and I got more than I expected. We booked two rooms this week. One for us and one for my husbands parents who had our grandchildren with them. Not only did we get extremely good service from the front desk they fixed our mistake of getting one... More 

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Boston, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel delivers on what you would expect from a standard Marriott within the family of Marriott brands. Interestingly, there were 4 or 5 other Marriott brands right next to each other here. Rooms were ok with some wear and tear but nothing that impacted my experience. The staff here was very friendly and when I mentioned that I found... More 

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Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for your review. We appreciate the kind words about the staff. Our staff makes our hotel. The hotel is just walls (even if it is a little older like ours) but our employees breathe life into them. The team we have at this hotel is what makes it such a special place. We look forward to seeing you... More 

Lucerne, Switzerland
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located outside of Austin in decent distance to the airport. The service is ok, but nothing beyond and above of welcoming guests. The rooms are ok and equipped what is helpful on a business trip. The bar was a normal bar where you get several drinks, but no extra-mile in terms of special drinks or services.

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Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for your candid review. It is clear that we missed several key opportunities to impress you. I regret that your stay was not perfect in every way. Please accept my apologies if you experienced anything less than stellar service throughout the hotel. I sincerely hope to have a future opportunity to welcome you back and win your trust... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at this hotel with my husband, we found the facilities to be very nice and clean. All staff were very friendly, particularly Sarah, the waitress we had at breakfast, she provided an excellent service ensuring we had everything we needed and also gave us advice on local places to visit, all with a big smile and great... More 

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Sour Lake, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

June 26th- Nice hotel. Pretty when you walk in. I was put in a King room. Was with my 5 year old daughter in for a wedding nearby. The room smelled horrid when walked in. Extremely musty. It was around 1030 when we came in so we were exhausted. I was alone and didn't want to unload all again and... More 

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Andy Z, General Manager at Austin Marriott South, responded to this review

Thank you for taking the time to review our hotel and for your candor. Your comments have been shared with our entire team to make certain that our staff is committed to delivering only the best service to our valued guests, which has always been our number one priority. It is clear we missed chances to make your stay a... More 

United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you have stayed at a Marriott before then this is no different. The rooms were clean, staff was friendly, and buffet was decent. We came to spend time in the city of Austin though and this was bit too far from the city center for my taste. I should have paid the extra to be closer to the city.... More 

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Kerrville, Texas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is not easy to reach without a navigation system, correctly programmed in accord with the recommendation on the website. The rooms are comfortable but nothing beyond average. From the hotel it is relatively easy to get into downtown Austin, provided you are familiar with avoiding the complexities of the I35/71/290 interchange by staying on the service roads. What... More 

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New York City, New York
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this Marriott a couple of times over the past six months. The first time was for a weekend in Austin, the second for a quick overnight. The property is super clean, very comfortable beds and the usual Marriott quality staff. Getting there from the airport takes a few turns, but trust your GPS, it gets you there quickly.... More 

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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

Every quarter I reserve a block of 10 or so rooms for our out-of-town board members when they come to Austin for our meetings. They always have nice things to say about the staff and their stay. From my point of view, the sales staff is detail oriented, professional, and patient when we have to make changes in the guest... More 

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Amanda L, Guest Services Manager at Austin Marriott South, responded to this review

Thank you for taking the time to leave us your kind feedback! We are thrilled to hear that you and your attendees enjoy their stays with us throughout the year! We look forward to hosting you again in the near future! More 

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