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All 187 Austin hotels

Hilton Austin Airport

3.5 of 5 Hotel   |   9515 Hotel Drive, Austin, TX 78719
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Ranked #69 of 187 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed May 10, 2013
RoseAlee Georgetown, Texas
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508 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Austin Airport
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Evergreen, Colorado
Top Contributor
97 reviews 97 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed May 21, 2013 via mobile

My room smelled. I don't know like what: just old and tired. I stared at the wallpaper boarder and wondered if that last redecorate was in the early 80's. The bar is a lot like hanging out at Denny's. The lobby is like ...well: I am not sure: maybe an architectural wonder?

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. Sincerely, Jason Roberts More 

Georgetown, Texas
Top Contributor
219 reviews 219 reviews
86 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed May 10, 2013

We stayed at the Airport Hilton since our flight left for Puerto Rico at 5:50am and the morning drive into Austin from Georgetown is not fun. Check in was easy and the staff very friendly. We would have left our car, but their parking is not covered and a storm was coming in later that evening. We parked in the... More 

Was this review helpful? Yes 1
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Larry & Kelly, Thanks for the nice comments We are happy you enjoyed your stay with us. I will pass along your comments to our staff for a job well done. We are super convenient for those early morning flights especially with the short ride to the airport. I’ll pass along your compliments to the Chef as well. We... More 

London
Top Contributor
54 reviews 54 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 9, 2013

Obviously convenient for the airport. This hotel is not too expensive and if you are late in or have a very early start the location is great. Nice looking hotel, but a bit a lacking in character. Bar food options were OK, but a bit underwhelming when they arrived. Clean, tidy hotel like a modern office. Very perfunctory, but you... More 

Review collected in partnership with Hilton Hotels & Resorts

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Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review. We are very convenient to the airport with only a couple of minutes shuttle ride from our front door to the gate, you can’t beat it for an early morning flight. We have recently revised our menus featuring creative local farm to table options, steaks, pastas and excellent appetizers all made from scratch... More 

Los Angeles
2 reviews
2 of 5 stars Reviewed May 9, 2013

The hotel is fairly inexpensive but it’s not worth it. The room is not visually appealing and looks as though it’s never been updated since it was built. When I visit Austin again I will definitely be staying somewhere else and spending a little more. We were only in the room for a couple hours at night and a couple... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to... More 

DarienJim
Top Contributor
110 reviews 110 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 8, 2013

First, let’s hope that the Hilton staff monitors Trip Advisor and follows up on issues. In general this Hilton is a typical nondescript big box hotel catering to corporate offsites and conferences, along with a convenient location to the airport for staff. Rooms are nice size although bathroom is a little small and cramp. Internet was provided for free. Rooms... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review of your recent stay with us. I am sorry that you had a disappointing experience with our shuttle service and the quietness of the guest room. We normally receive comments from guests surprised at how quiet the hotel is regarding airplane noise. I apologize that you were misinformed about the shuttle runs. Our... More 

Dallas
1 review
3 of 5 stars Reviewed May 7, 2013

The service and amenities are very good but stay away from the restaurant. It is full of flies. My experience has taught me that the presence of flies indicates lack of cleanliness. The tables in the restaurant were not cleaned well, including the salt & pepper shakers. We kept getting dishes that were dirty. They need a better dishwasher detergent... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We appreciate you bringing this to our attention and will work to... More 

Gilbert, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

The Hilton brand has always been my first choice. We have never been disappointed. The staff was very helpful and friendly. The property was comfortable and in a great location that served our needs very well.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the great review. I’m glad to hear that you enjoyed your stay and that the staff treated you well. I will be sure to pass along the compliments to our staff. We look forward to seeing you again soon. Sincerely, Jason Roberts More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed April 30, 2013

I went here for business and it is a very nice place. It is a clean, well maintained, new, open and airy place to stay. The staff is Texas Friendly, and they have everything that a business person or a vacationer could need. This isn't the cookie cutter styled hotel, it was a fresh, bright design.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, I’m glad to hear that you enjoyed your stay and our staff took good care of you. Your right, we definitely aren’t cookie cutter. The unique design of our hotel is due to the building being a re purposed Air Force command center. Our building used to be the headquarters for the 12th and 14th Air Force from... More 

Bastrop, United States
1 review
5 of 5 stars Reviewed April 30, 2013

The overall appearance of the hotel was gorgeous. The amenities were easy to utilize and displayed in a very pleasant manner. I had to call the front desk to get assistance in requesting a movie and someone was at my door in 5 minutes. At check out, I requested to pay for my movie in cash and remove it from... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the review! I will pass along your compliments to our staff. I’m glad to hear you had a good experience with us and WE look forward to your return. See you soon! Best Regards, Jason Roberts More 

Rimrock, Arizona
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

For our first family vacation in many years, I chose this hotel since we were attending the Moto GP race and one son was interested in the downtown music scene. The hotel was an easy commute to the Circuit of Americas on some nice back roads and there was a bus right outside the hotel running to downtown for only... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, I’m so glad to hear that you and your family enjoyed your vacation. I heard the Moto GP race was awesome! I’ll pass along your compliments to the staff, they love to get compliments from our guests. Just so you know for next time, we do have refrigerators available on request. Just let the front desk know and... More 

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Additional Information about Hilton Austin Airport

Address: 9515 Hotel Drive, Austin, TX 78719
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Austin Airport 3.5*
Number of rooms: 273
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Also Known As:
Hilton Austin Airport Hotel Austin
Austin Hilton
Hotel Style:
#9 Green Hotel in Austin
#42 Romantic Hotel in Austin
#54 Family Hotel in Austin
#55 Business Hotel in Austin

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