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Hilton Austin Airport

3.5 of 5 9515 Hotel Drive, Austin, TX 78719
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Certificate of Excellence 2014
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Hilton Austin Airport
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Hilton Austin Airport
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511 reviews from our community

Traveler rating
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    87
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Austin Airport
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Top Contributor
88 reviews 88 reviews
17 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed August 26, 2013

Nothing too special about this hotel and no big complaints. It is very close to the airport and convenient. Would stay here again if I needed a hotel near the airport. Only thing I thought was funny here is that there are remnants of where a Starbucks used to be in the center atrium area. Food is OK, but pricey.

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Glad you enjoyed your stay. We do actually have a coffee shop and wifi area in our atrium open from 5am to 8pm . We offer Starbucks coffee products as well as snacks, sundries and grab and go items. Check it out next time you stay with us. Best Regards, Jason More 

Forney, United States
1 review
5 of 5 stars Reviewed August 26, 2013

Excellent hotel and staff. Eat there or drive into Austin. Do not eat anywhere close to the hotel, the area is not great beyond the hotel grounds and local buildings in disrepair. But hotel was GREAT, breakfast was fabulous!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the great comments. We are glad that you enjoyed your stay. Come see us again next time you’re in Austin. Sincerely, Jason More 

Gueydan, United States
1 review
5 of 5 stars Reviewed August 22, 2013

The Hilton by the airport in Austin is a wonderful place to stay. The staff is excellent workers, efficient, and pleasant. They are willing to help you in any way that they can. The food was excellent. The hotel was very clean and it had a homey atmosphere. I loved being there for the 3 nights and days.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the great review! I am glad to hear that you enjoyed your stay and that our team took good care of you. We look forward to seeing you again. Best Regards, Jason More 

Industry
2 reviews
5 of 5 stars Reviewed August 19, 2013

great location and best hotel for airport location and travel. dinning and bar will meet your needs and provide a great dinning experience. open lobby area and clean hallways and parking lot area. extra space in the rooms and nice bathroom area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for all of the great comments. I’ll make sure to share your experience with the staff as a job well done. We hope to see you next time you’re in Austin. Sincerely, Jason More 

Eagle Pass
2 reviews
5 of 5 stars Reviewed August 19, 2013

Not only was this a clean, secure, and beautiful hotel, but the staff are all welling to make your stay as enjoyable as possible. They are quick to respond to their guest's needs. The facilities are fantastic and open 24 hours a day except for the swimming pool. Security is every where to be found. Picking up and delivering your... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for all of the great comments. I’ll make sure to share your experience with the staff as a job well done. We hope to see you next time you’re in Austin. Sincerely, Jason More 

Houston
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 14, 2013

Hotel is in need of updating. The bathroom door had several dents in it. The halls have a musty order to them. It is very convenient for airport travelers, but not for visitors to Austin. There are very few options for meals if you do not have transportation. Hotel restaurant is very slow and overpriced. Unfortunately, we had a week... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay with us. We are continuously updating our product and look forward to many improvements throughout the year. I sincerely apologize for the housekeeping issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the... More 

Clear Lake City, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 13, 2013

Staff was great and friendly, Building unique .... Pros: close to the airport, great ( tall ceilings) rooms; very comfortable beds. The staff members were great very friendly and prompt. Clean pool and park area as well as a 24 hour gym( open 24 hours). I did not use room service, valet parking, airport shuttle but they do offer them.... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review, I am happy that you enjoyed your stay with us. We are only about a 15 minute drive to downtown Austin via highway 183. Taking that rout avoids all of the construction and puts you in the heart of downtown Austin rather than taking I-35. Because we are on airport property, it is... More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 13, 2013

I have written several reviews of Hilton properties. All have been very positive (4-5 stars). I had planned to go out for dinner but got involved in work issues and ended up just staying in the hotel. I went down to the restaurant to try to get something for dinner at around 8pm. I was seated immediately. But it was... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, I sincerely apologize for the lack of service you received in our restaurant. I can assure you that this is not the norm for our hotel. We consistently receive excellent reviews on our staff, product and facilities. I appreciate that you have voiced your concerns and they have already been addressed with our restaurant, housekeeping and engineering departments.... More 

Greenfield, IN
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2013

Stayed 4 nights at this hotel for business. Proximity to the airport was a real plus! They have shuttles every 5 - 10 minutes back and forth from the hotel, so it was very convenient. The hotel was very clean, and the rooms were HUGE compared to newer hotels. I thought the breakfast buffet was a bit pricey at $15.... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the nice comments. We are glad to hear that you enjoyed your stay with us and we hope to see you again soon. Best Regards, Jason More 

Portland, Oregon
Top Contributor
83 reviews 83 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 10, 2013

I was taking an early flight back the next morning. I dropped my car and called for a shuttle and the driver was there to pick me up within minutes. It was 104 and I was waiting outside so this was a huge plus. The hotel was spacious and cool inside. My first room was bolted from the inside so... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review. We are happy to hear that you enjoyed your stay with us. I hope that next time you visit that you have the opportunity to enjoy more of the amenities that we have to offer. We look forward to your next stay. Sincerely, Jason More 

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Additional Information about Hilton Austin Airport

Address: 9515 Hotel Drive, Austin, TX 78719
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Austin Airport 3.5*
Number of rooms: 273
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Also Known As:
Hilton Austin Airport Hotel Austin
Austin Hilton
Hotel Style:
#9 Green Hotel in Austin
#38 Romantic Hotel in Austin
#49 Family Hotel in Austin
#53 Business Hotel in Austin

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