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Hilton Austin Airport

#67 of 191 Hotels in Austin
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9515 Hotel Drive, Austin, TX 78719
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601 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Austin Airport
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Austin, Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 16, 2014

Good, quiet hotel for being at the airport. Breakfast buffet was great with amazing service. We stayed twice on both ends of our trip to Austin because we arrived late and left early. The rooms we're pretty bare/simple but quiet, and comfortable. The front desk staff must have never learned they were in the hospitality industry because their concern for... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that overall you enjoyed your stay with us. I have addressed your concerns with the front desk staff and I will happily pass along your compliments to our restaurant and valet teams. Thanks again and we look forward to seeing you soon, Jason More 

Houston, Texas
Top Contributor
146 reviews 146 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 13, 2014

Big atrium lobby with a bar in the center and rooms all around in a circle; some rooms look into the atrium, others outside. It's a nice lobby, with large stone floors that click as you roll suitcases across them. The room was spacious with high ceilings; mine looked to the north, where I could barely see part of downtown.... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review of your recent stay with us. We do offer some of the most spacious rooms in Austin. I am happy to hear that you enjoyed your stay overall. I do apologize for the noisy neighbors. If there is anything we can ever do to make your stay more enjoyable just let us know.... More 

College Station, Texas
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed April 12, 2014

This is a beautiful hotel, with nice rooms, great breakfast, and decent linens. But staff... staff is another matter. Several people were wonderful during our stay there. And some were not, to say the least. We asked for a crib a total of 4 times: when making the reservation weeks prior, a day before when we called to confirm we... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to write a review after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I sincerely apologize for the difficulties you experienced with our staff. I am hoping to get an opportunity to speak with you regarding your stay and do hope... More 

Denton, Texas
2 reviews
4 of 5 stars Reviewed April 9, 2014

I would first like to say that this hotel gets it right from the start. The hotel was easy to find and accessible. I felt that the front desk was very helpful with check in, questions during our stay, & final check out. The free breakfast vouchers were great since without them the breakfast would be very expensive. The Starbucks... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the great comments. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon. Best Regards, Jason More 

Oceanside, United States
1 review
4 of 5 stars Reviewed April 9, 2014

First time in Austin. The front desk was outstanding and friendly! They took the time to share great locations to eat downtown and the best times to beat traffic. Rooms were good. a little outdated, but very clean. Bar area was a nice place to relax.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review. I am glad that our staff took good care of you during your stay. I will be sure to pass along the compliments. We hope to see you again soon. Sincerely, Jason More 

Corpus Christi, Texas
Top Contributor
165 reviews 165 reviews
58 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 6, 2014

I was mistakenly led to believe that I could leave my car there if I had stayed there but not only was I mistaken but it was very expensive should have just paid to park next to the airport in covered parking. I did like the giant indoor area and the late night bar, too bad they have limited food... More 

Was this review helpful? Yes 1
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your comments. We are happy to hear that you enjoyed your stay. We do have a travel package available that includes up to 5 days of parking for $30 in addition to your room rate and a $8 a day for each day past 5 days. You really can’t beat that deal around here for... More 

Scottsdale, Arizona
Top Contributor
63 reviews 63 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 5, 2014

Very nice hotel. It's round in shape with a bar in the center. The rooms are nice and clean. There's a full size hair dryer in the rooms. Service was great. They have shuttles to and from the airport 24/7. There is a metro bus stop right out front of the hotel and for $1.50 it will take you right... More 

Was this review helpful? Yes 1
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the great review. We are glad that you enjoyed your stay and we hope to see you again. Best Regards, Jason More 

1 review
5 of 5 stars Reviewed April 1, 2014

The hotel is a great deal. Very close to the airport with shuttle service. It was very clean and roomy. The beds were also very comfortable. Easy to get downtown Austin or University of Texas. The staff was very friendly as well.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the comments. We are the closest hotel to the airport and only ten minutes from downtown Austin so we make for a great location for flying in and getting out to see the town. Glad to hear you enjoyed your stay. See you next time! Best Regards, Jason More 

Alice, Texas
Top Contributor
91 reviews 91 reviews
52 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 31, 2014

Stayed here for an overnight stay in Austin. First, to get here is a little tricky, then to find the right parking lot is another thing, But now that i know, next time will be different, i think. Once i found the right parking lot, walked in to the lobby and i must say i was impressed. Beautiful lobby, decorated... More 

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your review. I am happy to hear that overall you enjoyed your stay. We take pride in providing great customer service and the issues you experienced at our front desk have been addressed. I have made sure to pass along your compliments to our housekeeping, restaurant and kitchen staff and they were much appreciated. We... More 

Burleson, United States
2 reviews
5 of 5 stars Reviewed March 31, 2014

I stayed here for business. Nice meeting rooms. Helpful staff. Rooms are clean and hotel is quiet and comfortable. Free, easy internet access too. Easy access from parking lot. Did not fly, but this hotel is very close to the airport.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the great comments. We are happy to hear that you enjoyed your stay and that our staff took good care of you. We hope to see you again soon. Best Regards, Jason More 

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