They really don't care. I called Hilton to complain! This is the POOREST service I have ever encountered! If you are on business STAY SOMEPLACE ELSE! THEY ARE HORRID!

The exterior grounds, pool, and common areas were beautiful and clean. The guest rooms are a bit small, but practical. The shower/tub in Room 247 could use a heavy scrubbing. We will stay again if flying out early. The valet parking guys were very friendly and helpful.. They provided the best service out of all the hotel employees.

I checked into my room on Saturday, received two side by side rooms. The desk clerk asked if I would like the key to my second room, I declined and left a list of names at the front desk for my potential guest and instructions to issue a key to either room as I would be out for the night.... More

This hotel used to be extremely nice with wonderful service! I was a little disappointed this trip. The hotel itself is beautiful. However, the service is lacking. I ordered room service one night & was quoted a 20 minute wait. After 45 minutes & it not arriving, I called the restaurant to check on it & no one would answer... More

My young children and I moved to this hotel after an unpleasant night at another location. This was a very nice hotel. The staff was extremely helpful. The common areas were in excellent shape. Other pluses included extremely comfortable beds and pillows and rooms that were immaculately clean. The flat-panel TV was nice though we did not use it much.... More

My first impression of this hotel was that it looked like a huge pink birthday cake! The hotel is nice and staff was friendly. The lobby and atrium are very nice and wide open. The rooms are also nice. I did enjoy my stay. However, I was there on business and not the one paying for the hotel. If I... More

This is a very nice Hilton located next to the Austin Airport property. I usually stay on near downtown or on the north side, but with freezing roads possible I decided to stay on the outskirts of town so I would not have transportation problems in the morning. Glad I did, this is a great hotel. The rooms and bathrooms... More

This Hilton is not the only culprit in this obnoxious action, but the most recent for me. Hotel and staff were nice but I left this property angry and confirmed that I will not return. $11 for self serve parking for a suburban area (plenty of open space) ; $3 minimum for use of business center computer; 17% forced tip... More

Great location and service, highly recommend it, Feature and facilities was great. getting into town was a hard but ok via surface roads