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Hilton Austin Airport

#68 of 191 Hotels in Austin
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9515 Hotel Drive, Austin, TX 78719
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1 room 1 guest
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Hilton Austin Airport
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650 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, United States
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for a conference. The accommodations at this hotel are good. I really liked my room. The breakfast was good and I liked that they had more choices besides the breakfast buffet. The hotel staff was nice and friendly. My only criticism is the airport location is not very convenient. You have to drive to get... More 

Review collected in partnership with Hilton Hotels & Resorts

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Deer Park, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Room was nice, quiet and clean. There was one bar tender (female) that could use a little customer service skills class but overall good choice in hotels. Very nicely set up hotel easy to get to right next to the airport. We stay here for all of our Austin business trips. Has a star bucks in the lobby.

Review collected in partnership with Hilton Hotels & Resorts

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Allen, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Facilities were clean, staff was attentive, meeting room worked out very well, and the room was good as well. We had 40+ people from around the country meet here for an annual regional meeting. Lunch was served as part of the meeting on both days, sandwiches were good no complaints from anyone. Breakfast was included in the rate, service was... More 

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Fort Lauderdale, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We were heading home and dropped off our rental car. The shuttle took less than five minutes to show up. In less than fifteen minutes you will be in your room. After settling down we went down to the bar to enjoy a nice drink while talking to Jessica, a very polite and attentive bartender. Even though you are about... More 

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear W2310HDchrisl , Thank you very much for your feedback and the opportunity to have your business we really appreciate it! We are glad that you enjoyed our convenient location to the airport. Once you are inside the property it is indeed really quiet. Many of our customers prefer to stay with us when they fly out on an early... More 

Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No major complaints besides the mold growing inside of the walls of the hotel. Has a lot of history to the building so that was neat. The bed was comfortable, the bathrooms are very nice and the service was great. Also the pool was very dirty and only goes to 4 ft deep.

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Judith R, Thank you very much for your feedback and the opportunity to have your business we really appreciate it! We are really glad you enjoyed the comfortable accommodations and service and we will make sure to work on the overall cleanliness of the property and grounds. Sincerely, More 

Intervale, NH, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I had an early morning flight out of Austin, Texas, and chose the Airport Hilton for its convenient location, and because I had used the facility before, under like circumstances. The facility met my expectations.

Review collected in partnership with Hilton Hotels & Resorts

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear James Ralph L, Thank you very much for your feedback and the opportunity to have your business we really appreciate it! Many of our guests prefer the location and convenience of the hotel, free shuttle, great service and value and ability to leave your vehicle behind safely. We hope to welcome you again soon! Sincerely, More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Don't stay here worse service out there. Don't call and complain will just make you more mad at the service you still receive. From the time of check in the people were horrible all the way till check out. I stayed here do to the location of how close they were to the airport now wish I would have driven... More 

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Rick M, Thank you for your feedback and I apologize that the level of service was not up to your expectations. Please contact me at your earliest convenience so I can address this issue promptly. Regards, Wim Puttemans Director of Operations 512-634-2171 wim.puttemans2@hilton.com More 

Del Rio
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Although the hotel was immaculate - the bar closes at 12:30 midnight and not enough wait staff. Restaurant closes early also. Not available after convention activities. Too far from downtown or shopping centers. Would not stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The shuttle driver was so nice, warm welcomes all around and was thankful and appreciative of gratuity. Hotel used to be a military base so it's in this weird circle shape, however not noisy even though right next to Airport. Overall semi clean and convenient.

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College Station, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When headed to Austin near the airport, this is my hotel of choice. Great rooms, restaurant and bar service, very good and desk staff great. Easy access to the airport and great shuttle service. Parking is easy.

Review collected in partnership with Hilton Hotels & Resorts

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