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All 182 Austin hotels

Hilton Austin Airport

3.5 of 5 Hotel   |   9515 Hotel Drive, Austin, TX 78719
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73%
Ranked #53 of 182 hotels in Austin
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
Polishedfingers Frankfurt, Germany
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370 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Anchorage, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Staff did not care of the lack of protein options for vegetarians & the staff was simply mean about the charger I forgot in the room. The restaurant messed up on French fries three times. I got mashed potatoes then fried sweet potatoes finally fries but by then I was done with dinner.

Review collected in partnership with Hilton Hotels & Resorts

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Frankfurt, Germany
Top Contributor
74 reviews 74 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel staff was very accommodating. The room was spacious and clean. I ate breakfast and dinner at the restaurant in the hotel and was pleased with both meals. Hotel was beautifully decorated. I'd recommend a stay if you are in town.

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Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part of this hotel is the lobby. Once in your room, this hotel could definitely used a total update to this decade. The carpet, although old, looks very clean. The room overall was clean. I haven't stayed in a hotel with two full size beds in decades & I travel for a living. Most hotels these days have... More

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Aurora, Colorado
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Good, quiet hotel for being at the airport. Breakfast buffet was great with amazing service. We stayed twice on both ends of our trip to Austin because we arrived late and left early. The rooms we're pretty bare/simple but quiet, and comfortable. The front desk staff must have never learned they were in the hospitality industry because their concern for... More

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Pacifica, California
Top Contributor
82 reviews 82 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Big atrium lobby with a bar in the center and rooms all around in a circle; some rooms look into the atrium, others outside. It's a nice lobby, with large stone floors that click as you roll suitcases across them. The room was spacious with high ceilings; mine looked to the north, where I could barely see part of downtown.... More

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Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review of your recent stay with us. We do offer some of the most spacious rooms in Austin. I am happy to hear that you enjoyed your stay overall. I do apologize for the noisy neighbors. If there is anything we can ever do to make your stay more enjoyable just let us know.... More

College Station, Texas
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a beautiful hotel, with nice rooms, great breakfast, and decent linens. But staff... staff is another matter. Several people were wonderful during our stay there. And some were not, to say the least. We asked for a crib a total of 4 times: when making the reservation weeks prior, a day before when we called to confirm we... More

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Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to write a review after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I sincerely apologize for the difficulties you experienced with our staff. I am hoping to get an opportunity to speak with you regarding your stay and do hope... More

Denton, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I would first like to say that this hotel gets it right from the start. The hotel was easy to find and accessible. I felt that the front desk was very helpful with check in, questions during our stay, & final check out. The free breakfast vouchers were great since without them the breakfast would be very expensive. The Starbucks... More

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Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the great comments. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon. Best Regards, Jason More

Oceanside, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

First time in Austin. The front desk was outstanding and friendly! They took the time to share great locations to eat downtown and the best times to beat traffic. Rooms were good. a little outdated, but very clean. Bar area was a nice place to relax.

Review collected in partnership with Hilton Hotels & Resorts

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Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for the review. I am glad that our staff took good care of you during your stay. I will be sure to pass along the compliments. We hope to see you again soon. Sincerely, Jason More

Seguin, TX
Top Contributor
135 reviews 135 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was mistakenly led to believe that I could leave my car there if I had stayed there but not only was I mistaken but it was very expensive should have just paid to park next to the airport in covered parking. I did like the giant indoor area and the late night bar, too bad they have limited food... More

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Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thank you for your comments. We are happy to hear that you enjoyed your stay. We do have a travel package available that includes up to 5 days of parking for $30 in addition to your room rate and a $8 a day for each day past 5 days. You really can’t beat that deal around here for... More

Scottsdale, Arizona
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. It's round in shape with a bar in the center. The rooms are nice and clean. There's a full size hair dryer in the rooms. Service was great. They have shuttles to and from the airport 24/7. There is a metro bus stop right out front of the hotel and for $1.50 it will take you right... More

Was this review helpful? Yes
Jason R, Manager at Hilton Austin Airport, responded to this review

Dear Guest, Thanks for the great review. We are glad that you enjoyed your stay and we hope to see you again. Best Regards, Jason More

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Additional Information about Hilton Austin Airport

Also Known As:
Hilton Austin Airport Hotel Austin
Hilton Austin Airport Hotel
Hilton Hotel Austin
Hilton Austin
Austin Hilton
Address: 9515 Hotel Drive, Austin, TX 78719
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Austin
#30 Romantic Hotel in Austin
#45 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Austin Airport 3.5*
Official Description (provided by the hotel):
Enjoy the convenient location two minutes from the terminal at the Hilton Austin Airport hotel, the only hotel on Austin Bergstrom International Airport grounds. Take the complimentary 24-hour shuttle to the airport and enjoy easy access to downtown Austin with the $1 Airport Flyer service. Settle in a spacious hotel room with modern amenities and complimentary wireless and wired high-speed internet access, or choose a suite with an additional boardroom, fitness room or living room. ... more   less 
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