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Hilton Austin Airport

#68 of 191 Hotels in Austin
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9515 Hotel Drive, Austin, TX 78719
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Hilton Austin Airport
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619 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waynesboro, Virginia
Level Contributor
119 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An easy shuttle ride from the airport (you can see the terminal out the hotel windows), this is a very convenient hotel if need something close by. I had a 6 am flight out during a recent trip to Austin, so stayed here and it worked great. Only minor complaint is that the signage is strange - hotel signs say... More 

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Sarasota, Florida
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is very beautiful. It is basically on Airport property. Make sure you call for the shuttle to pick you up, it can be very quick ... or can take a while so don't count on getting to the hotel in minutes. But having a shuttle is very convenient since they charge for parking which most of the hotels... More 

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Home
Level Contributor
163 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This former military building has been transformed into a well run place to stay for a while during a business stay in Austin, just off airport property, the hotel transport is frequent and quick, runs every 20 minutes. With pre check, from hotel to gate was 13 minutes! Rooms are large and practical. Standard accoutrements with fridge, coffee, flat screen,... More 

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Marietta, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Good value for a Hilton Hotel. Other than lounge and Starbucks service my meetings were downtown at the conference center, but enjoyed the property. Would be nice if there was a Hotel provided shuttle to go downtown and pick up

Review collected in partnership with Hilton Hotels & Resorts

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Wailea
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend over 200 nights a year in hotels, many of them near airports. This one ranks better than most for me. Mainly due to the close proximity to the airport, comfortable beds, nice bar and availability of food late at night. The staff was friendly with the exception of the front desk clerk, who was clearly annoyed at having... More 

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

We are glad that you chose our hotel and enjoyed the location, beds and amenities in the Creeks Lounge. I do apologize for your experience at the front desk. That is not our standard level of service at Hilton, and I will pass this information on to the Front Office Manager. We look forward to welcoming you again. More 

Walla Walla, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel if you are in the same boat that we were: 1) Just looking for a place to crash that was really close to the airport, 2) Have small kids and want them to run themselves ragged in the salt water swimming pool, 3) Want to be sleeping in comfort and have a large room for... More 

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Sarah, I'm glad you had a pleasant experience at our hotel during your recent overnight stay. Our pool is a great place to bring the kids and our beds are a great at providing a good night's rest before early flights! I'm happy to hear that Josh was able to accommodate you, as well. We look forward to welcoming... More 

Ann Arbor, MI
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago

Dreary, dark rooms with old 80s furniture. Room service is imaginary: it never came. Staff unapologetic. Literally unapologetic; nobody even feigned an apology. I stay 60-200 nights a year in hotels and this is one of the worst I have ever been in. Checking out of this dump early. Stayed the night of June 23-24, 2015 and both front staffers... More 

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

I apologize that you did not enjoy your experience while staying with us. This is not the standard level of service at Hilton. I have passed this information on to my management team so they can further investigate. We hope that you will consider us again in the future. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Very small rooms and very cold in restaurant. Not worth the premium prices Hilton has attached to this property. Poor value as a layover hotel. Why this review requires a minimum of 200 words is a mystery. I was able to say in a few words that this property was not up to Hilton standards and I do not recommend... More 

Review collected in partnership with Hilton Hotels & Resorts

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

I am sorry that you did not enjoy your experience with us. We hope that you will give us another chance in the future. More 

Ocala, FL
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Was delayed by weather for arrival at this hotel. Arrived next morning but was NOT ALLOWED to check in to my room even though it was FULLY PAID for! Further, it was a Sunday morning and the hotel wasn't close to being booked. More insult to injury, a person dressed in a flight crew uniform was allowed to check in... More 

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WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Carl, I am sorry you had to deal with the frustration of a delayed flight. I do apologize that your room was not available upon check-in. In the future, when booking with us directly the option is available to utilize eCheckin option. This will allow us to assign your room in advance prior to arrival, so you can come... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very gracious and friendly staff throughout the hotel. All the services you need when traveling for business. Found it to be very convenient to downtown while attending a conference and more affordable option. Rooms are very clean and the food was very good especially the breakfasts options either off the menu, buffet and made to order eggs. Also, you must... More 

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