We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 182 Austin hotels

Crestwood Suites Austin

2.0 of 5 Hotel   |   12989 Research Blvd, Austin, TX 78750 (Northwest Austin)
Hotel amenities
Save Saved
You added Crestwood Suites Austin to your Saves list
Crestwood Suites Austin
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
30%
Ranked #147 of 182 hotels in Austin
Write a Review

70 people have reviewed this hotel

Traveler rating
    10
    8
    10
    15
    27
See reviews for
6
14
20
18
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

This hotel is one of the best I have visited. The service is comparable to many five-star hotels in Austin. Gabe was exceptionally helpful, along with Brian and Cynthia. Caleb Meads sets a fine example of what a hotel manager should be. I recommend this hotel to everyone!

Was this review helpful? Yes 1
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed December 7, 2013

the staff is rude, cant get the floor vaccumed when asked for a vaccum, the rooms were pretty crappy, the lady that works at night is about the only nicest person there, she greets you with a smile, and she seems like she is a pretty laid back person.

Was this review helpful? Yes
Plano, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2013

Room One (Second Floor): Bed Bugs found on loveseat. Loveseat was removed from room. Our friend was moved to a new room on floor one where we again found bed bugs on one of the two beds and eggs on the headboard. Room Two (Also on the second floor): Bed bugs were found on the headboard – it looks like... More

Was this review helpful? Yes 1
dallas, tx
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 19, 2013

Found this place online for a decent price when the rest of the city was pretty well booked up due to Formula 1. Decided to take this deal since it was less than half cost of more mainstream hotels and the reviews looked okay. I now tend to think these are fake reviews. It's as simple as this: the place... More

Was this review helpful? Yes 1
Allen, Texas
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2013

I was there over the F1 Weekend to go to the races... my first room was dirty but i wasn't to worried until i sat on the love seat and bed bugs come flying out of it all over me. i promptly got up and went to the front desk where they moved me to a new room. I checked... More

Was this review helpful? Yes
Greenville
1 review
1 of 5 stars Reviewed November 18, 2013

I heard someone telling a young lady, that she had to go back to her room because the big bosses was coming, and that she couldn't sit outside because the place had to be clean and neat, I guess they don't want anybody to sit outside to enjoy the weather, and i guess they were telling her that she is... More

Was this review helpful? Yes
SHREVEPORT
1 review
5 of 5 stars Reviewed November 13, 2013

This is the first time I stayed in an extended stay hotel. I had previously heard sketchy stories about them, so truthfully I was a little nervous. BUT, after the extremely warm welcomes, hot cup of coffee and a great night sleep (in a spotless room I might add) Crestwood Suites has completely changed my opinion! also its funny you... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed October 26, 2013 via mobile

I have never had a bad experience at Crestwood Suites. Since my last stay the hotel has gotten new TVs and beds. I stayed in the same room as my last vista and noticed it had new carpet and a fancy paint job. This place is really putting forth an effort.

Was this review helpful? Yes
Atlanta
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2013

First I wanted to take a minute and tell you that there are some positive vibes going on at this hotel. The last time I stayed it served a purpose for work and this time was nothing short of a surprise. I must admit I did second guess my decision and was very happy to see the place cleaned up.... More

Was this review helpful? Yes 1

Been to Crestwood Suites Austin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crestwood Suites Austin

Also Known As:
Crestwood Suites Austin Hotel Austin
Crestwood Suites Austin Hotel
Crestwood Hotel Austin
Address: 12989 Research Blvd, Austin, TX 78750
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #147 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites Austin 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Travelocity, Booking.com, Tingo, HotelsClick, TripOnline SA, Expedia, Asiatravel.com Holdings, Hotels.com, Venere and Agoda so you can book your Crestwood Suites Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Crestwood Suites Austin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.