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All 184 Austin hotels

Crestwood Suites Austin

2.0 of 5 Hotel   |   12989 Research Blvd, Austin, TX 78750 (Northwest Austin)
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Ranked #134 of 184 hotels in Austin
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  • Reviews (72)
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72 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Sugar Land, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2014

Currently I am staying at Crestwood Suites Austin and I was browsing through Trip advisor when i saw some horrible reviews.... Well I really don't know the old Management or anything but this place is AMAZING it is completely remodeled they have the full kitchens in all of the rooms and everyone here seems to be Very friendly and helpful.... More

Was this review helpful? Yes 1
Austin, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 2, 2014

I stayed at this hotel during SXSW and the service was just as good! This was a very busy time; I saw many people doing all sorts of jobs to keep everything up to par, and the manager,Caleb, was doing laundry! Great staff!

Was this review helpful? Yes 2
Austin, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

This hotel is one of the best I have visited. The service is comparable to many five-star hotels in Austin. Gabe was exceptionally helpful, along with Brian and Cynthia. Caleb Meads sets a fine example of what a hotel manager should be. I recommend this hotel to everyone!

Was this review helpful? Yes 2
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed December 7, 2013

the staff is rude, cant get the floor vaccumed when asked for a vaccum, the rooms were pretty crappy, the lady that works at night is about the only nicest person there, she greets you with a smile, and she seems like she is a pretty laid back person.

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Plano, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2013

Room One (Second Floor): Bed Bugs found on loveseat. Loveseat was removed from room. Our friend was moved to a new room on floor one where we again found bed bugs on one of the two beds and eggs on the headboard. Room Two (Also on the second floor): Bed bugs were found on the headboard – it looks like... More

Was this review helpful? Yes 1
dallas, tx
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 19, 2013

Found this place online for a decent price when the rest of the city was pretty well booked up due to Formula 1. Decided to take this deal since it was less than half cost of more mainstream hotels and the reviews looked okay. I now tend to think these are fake reviews. It's as simple as this: the place... More

Was this review helpful? Yes 1
Allen, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2013

I was there over the F1 Weekend to go to the races... my first room was dirty but i wasn't to worried until i sat on the love seat and bed bugs come flying out of it all over me. i promptly got up and went to the front desk where they moved me to a new room. I checked... More

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Greenville
1 review
1 of 5 stars Reviewed November 18, 2013

I heard someone telling a young lady, that she had to go back to her room because the big bosses was coming, and that she couldn't sit outside because the place had to be clean and neat, I guess they don't want anybody to sit outside to enjoy the weather, and i guess they were telling her that she is... More

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SHREVEPORT
1 review
5 of 5 stars Reviewed November 13, 2013

This is the first time I stayed in an extended stay hotel. I had previously heard sketchy stories about them, so truthfully I was a little nervous. BUT, after the extremely warm welcomes, hot cup of coffee and a great night sleep (in a spotless room I might add) Crestwood Suites has completely changed my opinion! also its funny you... More

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Additional Information about Crestwood Suites Austin

Address: 12989 Research Blvd, Austin, TX 78750
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites Austin 2*
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Also Known As:
Crestwood Suites Austin Hotel Austin
Crestwood Hotel Austin

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
150

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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