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Crestwood Suites Austin

2.0 of 5
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12989 Research Blvd, Austin, TX 78750
Crestwood Suites Austin
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Ranked #115 of 191 Hotels in Austin
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79 reviews from our community

Traveler rating
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    11
    11
    17
    26
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (31)
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    (25)
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    (10)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything is great. The staff is very friendly and helpful, especially Maria. Good amenities and great location. The grounds are well kept and they allow pets. Would reccomend this place again and again.

Was this review helpful? Yes 1
Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room's are nice , clean , spacious , and comfortable. Not sure about all of them but mine came with a kitchenette! I resided on the property for weeks and experienced no issues or concerns. Staff is helpful and friendly , and the hotel includes a gym , large laundry mat , wi-fi etc. I highly recommend this room. The... More 

Was this review helpful? Yes 2
Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have been staying here while building our new house. Recently new management has been put in place and the facility is rapidly improving as new staff is added and trained. One of the new employees is Maria who works the front desk. She is always pleasant and helpful and will do her best to make sure you are taken... More 

Was this review helpful? Yes 1
Camdenton
Top Contributor
52 reviews 52 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We choose this extended stay so that we could eat our meals in our unit. They stated fully stocked kitchen. There were no pots or pans & only a couple of dishes, no coffee pot, only a toaster. We were disappointed in the cleanliness of the bedding as pillows were dirty & in bad condition, however, the bed itself was... More 

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San Antonio, Texas
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was lucky to find a cheap hotel during the SXSW time at the last minute for under $50. Though it is in an area I usually don't stay in, when I visit Austin, I went ahead and booked it. I arrived late in the afternoon, after a long drive in traffic and was told rooms aren't available until 3pm,... More 

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Dallas, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel has changed so much!!! I was a little worried to check into this hotel based off the reviews but I was looking for a good value so I went ahead and made a reservation. When I checked in I met the New General Manager and learned he was just transferred it was his first day. I noticed improvements... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at Crestwood Suites in Austin, TX for about 2 months now. I was ready to move to Value Place but I started noticing that the property was quieter at night and there was not trash all over the property, in the stair cases, etc. I then found out that there was a new manager and he... More 

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Danville Knox County, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My husband was sent to Texas for training and we joined him. He arrived a few days earlier than the rest of the family. The 'suite' was two bedroom with accommodations for four. When he arrived the kitchen was equipped with a single cup, bowl, fork, spoon, knife and plate with no pots or pans. It also had but one... More 

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1 review
4 of 5 stars Reviewed February 1, 2015

Daniel the GM was very kind and helpful, as well as all of the other employees. He helped us out when my payroll check was held by my new bank accnt I just opened . I recommend staying here especially if you are low on funds. Thank you Crestwood Suites for your hospitality!

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2015

The prices were manageable. The kitchen and space was great. The bed was better than most affordable hotels. The staff was respectable and pleasant. The room was clean and ready. You can't hear the neighbors next door which was very nice I got great sleep. My first time at this hotel and I'll surly come back for more.

Was this review helpful? Yes 1
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