We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 185 Austin hotels

Crestwood Suites Austin

2.0 of 5 Hotel   |   12989 Research Blvd, Austin, TX 78750 (Northwest Austin)
Click for phone number
Hotel website
Hotel amenities
Crestwood Suites Austin
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Crestwood Suites Austin to your Saves list
31%
Ranked #136 of 185 Hotels in Austin
Write a Review

68 reviews from our community

Traveler rating
    10
    8
    10
    15
    25
See reviews for
6
14
18
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (22)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (8)
All months
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

The staff was very friendly and prompt. They do need to have the cleaning crew clean all around the toilet & put some sanitizer in it. Also can't cook with 1 skillet, 1spoon,1fork oh! But did have 2 knives. Had to fix the hanging drapes, don't like peep holes. Otherwise beds were comfortable and would come back if these things... More

Was this review helpful? Yes 2
Sugar Land, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2014

Currently I am staying at Crestwood Suites Austin and I was browsing through Trip advisor when i saw some horrible reviews.... Well I really don't know the old Management or anything but this place is AMAZING it is completely remodeled they have the full kitchens in all of the rooms and everyone here seems to be Very friendly and helpful.... More

Was this review helpful? Yes 1
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed December 7, 2013

the staff is rude, cant get the floor vaccumed when asked for a vaccum, the rooms were pretty crappy, the lady that works at night is about the only nicest person there, she greets you with a smile, and she seems like she is a pretty laid back person.

Was this review helpful? Yes
Plano, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2013

Room One (Second Floor): Bed Bugs found on loveseat. Loveseat was removed from room. Our friend was moved to a new room on floor one where we again found bed bugs on one of the two beds and eggs on the headboard. Room Two (Also on the second floor): Bed bugs were found on the headboard – it looks like... More

Was this review helpful? Yes 1
Allen, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2013

I was there over the F1 Weekend to go to the races... my first room was dirty but i wasn't to worried until i sat on the love seat and bed bugs come flying out of it all over me. i promptly got up and went to the front desk where they moved me to a new room. I checked... More

Was this review helpful? Yes
SHREVEPORT
1 review
5 of 5 stars Reviewed November 13, 2013

This is the first time I stayed in an extended stay hotel. I had previously heard sketchy stories about them, so truthfully I was a little nervous. BUT, after the extremely warm welcomes, hot cup of coffee and a great night sleep (in a spotless room I might add) Crestwood Suites has completely changed my opinion! also its funny you... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed October 26, 2013 via mobile

I have never had a bad experience at Crestwood Suites. Since my last stay the hotel has gotten new TVs and beds. I stayed in the same room as my last vista and noticed it had new carpet and a fancy paint job. This place is really putting forth an effort.

Was this review helpful? Yes
Atlanta
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2013

First I wanted to take a minute and tell you that there are some positive vibes going on at this hotel. The last time I stayed it served a purpose for work and this time was nothing short of a surprise. I must admit I did second guess my decision and was very happy to see the place cleaned up.... More

Was this review helpful? Yes 1
Austin, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2013

Don't listen to the shills saying it is so "great". Caveat Emptor. Roaches in the refrigerator, dog urine just outside the door, used tampons and dirty towels under the sink...seriously. We left before we even unloaded the car.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crestwood Suites Austin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crestwood Suites Austin

Address: 12989 Research Blvd, Austin, TX 78750
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites Austin 2*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Crestwood Suites Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crestwood Suites Austin Hotel Austin
Crestwood Hotel Austin

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (6)
Viewed
0:48
Videos (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay