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Hampton Inn & Suites Austin - Airport

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7712 E Riverside Dr, Austin, TX 78744
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Hampton Inn & Suites Austin - Airport
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Hampton Inn & Suites Austin - Airport
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214 Reviews from our TripAdvisor Community

Traveler rating
    94
    72
    21
    20
    7
See reviews for
49
45
15
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
    (214)
  • Mar-May only
    (85)
  • Jun-Aug only
    (40)
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    (47)
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    (42)
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There are newer reviews for Hampton Inn & Suites Austin - Airport
See the most recent reviews
Winchester, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

This hotel was outstanding and very convenient to the Austin airport. The staff were all very helpful and a joy to interact with. The breakfast was as good as any Hampton Inn I have stayed at. The shuttle service to the airport was on time and the driver very engaging and informative about Austin area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jeff C, General Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you so much for staying with us at the Hampton Inn Austin Airport, and for your review and feedback. We use the feedback that we receive from our guests in our on going training to ensure great guest experiences. We hope to see you again soon. More 

Georgetown, Texas
Top Contributor
267 reviews 267 reviews
91 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed January 1, 2015

My wife and I had a relatively early flight and did not want to fight the Austin traffic. We usually stay at the Hilton Airport when we are going to have dinner, but this time got to the hotel after dinner. The Hilton Chain is always reliable and a very good place to stay. The staff is friendly and the... More 

Was this review helpful? Yes
Jeff C, General Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you so much for your kind comments. I am happy to hear that you found the hotel convenient for your travel in and out of Austin. More 

New York, City, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed December 22, 2014

Staff is committed to help in all areas during my stay, treating me as if I was their sole priority. Rooms were very comfortable and Clean. They took care for their business without issues so I could take care of mine. Would stay again when in town.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for sharing your stay with everyone, and please come see us again soon. We love having you here. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

I tend to always stay at Hilton properties, especially Hampton Inns. I like that Hamptons are relatively the same, no matter where you stay in the country. The beds are same quality usually; the rooms are relatively the same, etc. Feels like home when you have to travel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for taking the time to share your stay with everyone, and hope to see you soon. More 

Lake Wylie, SC, United States
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 17, 2014

Excellent hotel conveniently located near airport (5 minutes) and also easy access to downtown (15 minutes). As a Hilton Honors member I received a room upgrade to a suite, which was very nice. The desk manager was very polite and called to see if I was satisfied with my room. We were very pleased. This was a combination business/pleasure trip... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for taking the time to let everyone know about your stay with us. Hope to see you again soon. More 

Lemoore, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 30, 2014

Excellent staff, clean spacious rooms, convenient access to airport (3 min). Breakfast was a little lean on variety and most food items were gone. The only complaint was the shower head is so high I was not able to reach it to adjust the shower head. The price was right $103.

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for your feed back and hope to see you soon. More 

Port Allen, Louisiana, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 30, 2014

The rooms were very clean and nice. Breakfast was great also, and the staff was very friendly.Even though it is close to the airport I did not hear any planes. Pretty standard Hampton but no fridges or microwaves in the rooms. But from my understanding they will be renovating in December. Would stay here again.

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for staying and taking the time to let us know how we did. More 

Euless, Texas
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 25, 2014

Stayed here while attending a seminar. I got the last room available, handicap-accessible room on the 3rd floor. Carpets were loose in some areas, pulled up and frayed. Wallpaper was outdated and peeling up in a few places. King bed was comfortable, and the room was clean. They only have one size pillow - thick - but it did OK.... More 

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for your feed back, and also to let you know that we are about to undergo a full renovation in January. So please come back and see us again you will get a new renovated room. Thank you More 

Houston, United States
1 review
4 of 5 stars Reviewed November 23, 2014

Hampton Inn Austin airport is nice place to stay. Staff arranged for me to use Hospitality room for two hours. Room was clean. Complimentary breakfast was served in time. Breakfast room and lobby was clean and looked nice. Near by road construction and road access was not that easy. I recommend Austin Hampton inn to visitors. Thanks. Sam Kannappan, Houston... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for taking the time to let us know how your stay was. Come and see us soon we love having you here. More 

Williamsburg, United States
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 22, 2014

Someone on the staff here CHANGED my room reservation preferences thinking - "they'll like the bigger handicapped room." We do not appreciate people guessing our preferences otherwise, why are they called "personal" preferences? What's to change us from king size bed to 2 queen size bed because someone else thinks, that's more comfortable? Have you ever stayed in a retrofitted... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for giving us a chance to fix this issue, and I will let my staff know about this whole misunderstanding. So that this doesn't happen again, please come back and stay I will make sure that everything is right. More 

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