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All 184 Austin hotels

Hampton Inn & Suites Austin - Airport

2.5 of 5 Hotel   |   7712 E Riverside Dr, Austin, TX 78744 (South Austin)
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Ranked #59 of 184 Hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
Allison C Waco, United States
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155 reviews from our community

Traveler rating
    72
    52
    14
    15
    2
See reviews for
35
31
10
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Evanston, Illinois, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

Left room at approximately 9 AM. Returned at 9 PM to find that room was not cleaned. Discussed situation w/ Housekeeping staff who advised that they were behind in their work. Really !!! At checkout, we mentioned the Housekeeping problem for the previous day to the desk clerk who, while speaking to someone else on the telephone, acknowledged our concern... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Nicholas V, Front Office Manager at Hampton Inn & Suites Austin - Airport, responded to this review

Sorry about this issue we will continue to work with housekeeping and also see why no service was given. Please let me apologize for this issue and let you know we will work with housekeeping so that this issue will not happen again. More

Waco, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a great 2 night stay at this location! The room was spotless and the staff was always friendly. The 24 hour coffee & tea station was great, and the complimentary breakfast AND dinner was definitely a huge plus. I had a really pleasant stay and they made my business trip not seem so bushiness-y! I would recommend this... More

Review collected in partnership with Hampton

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good customer service.. The girl around 2p today was very helpful I wish is remember her name.. They have complimentary shuttle to the airport.. Front desk receptionist greets you as you walk into the hotel.. Thank you for great experience.. I recommend this place if you want to be near the Austin airport..

Was this review helpful? Yes
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

We appreciate your taking time to provide your positive comments about your recent stay. Thank you for coming by and please return soon, and often !! More

McKinney, Texas, United States
Top Contributor
119 reviews 119 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay at many hotels of this level during a year, and let's face it; they all tend to be "average." This one got my notice for a variety of reasons including: Pros: An update to lobby area Great amounts of power ports in the room! Breakfast was average but well attended more than most. The staff was personable enough,... More

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Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for your remarks and putting our hotel in your "above average bucket". We work hard to please road warriors such as yourself and take very seriously your experience while on site with us. See you again............ More

FORT WAYNE
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this property before, as usual, the room was taken care of properly, clean, and fresh. Staff members were attentive and helpful. Free internet worked fine, breakfast met our needs. Will plan on staying there next time we are in Austin.

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

Thanks very much for your loyalty and ongoing support of our hotel with your regular visits. It means very much to us for you to make that commitment and share your kind comments. See you soon ! More

San Antonio, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

As always, very impressive. Very neat, clean, free beer, free breakfast and its all top tier. Cant ask for more than that! I stay at Hamptons all the time and this one is my favorite, the best of the bunch. Awesome!!!! Awesome!!!!!

Review collected in partnership with Hampton

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Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you for your very kind comments regarding you recent stay. You make us feel super and we are motivated to work even harder to please every guest every day. See you again soon !!! More

Hempstead, TX
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Our usual choice of hotel was full so we went to Hampton Inn as a second choice. Next time it will be our first choice. All staff from front desk to housekeeping was cheerful and helpful. The room was quiet, comfortable and very roomy. Hampton provides: free internet with a desk and office chair in your room; enough light over... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

Our team is very pleased to hear your positive comments regarding your recent stay. We work hard to present a product and staff that exceeds expectations. It motivates us even more with the positive feedback such as yours. Hope to see you again soon........... Thanks again ! More

Abilene, Texas
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2014

The Positives: The receptions in the evening are not a Hampton standard and are a very nice touch. The room was clean, the hotel is very convenient for our local office (we have a lot people staying there consistently), and the price is very reasonable for area. There is also a convenience store and Starbucks within walking distance. (It is... More

Was this review helpful? Yes
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

Thank you very much for your accurate and candid review of our hotel and your recent stay. The value to all guests with Trip Advisor is the good information each guest provides on the site. Our hotel is scheduled at years' end for a complete guest room update to the newest Hampton standard and will address many of your impressions.... More

Austin, United States
1 review
4 of 5 stars Reviewed August 11, 2014

Another great stay at a Hampton Inn. Always know what to expect when staying at a Hampton, and this did not disappoint. The "Happy Hour" drinks and food are always a very nice touch! Would recommend this facility to any traveler; very close to the airport as well!

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

We are pleased to hear from you and that your stay was up to your standard and beyond. We work hard to provide a super experience for all guests...............see you soon More

Dallas, TX, United States
1 review
4 of 5 stars Reviewed August 8, 2014

It was good. Nice place and great location for all of Austin. Me and my daughter stayed here and the room was big and the two beds were good. The location is excellent for the Austin area and south of Austin. It was very worth the price paid. Pool was a little boring without much of shade to just sit... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Steve H, Director of Sales at Hampton Inn & Suites Austin - Airport, responded to this review

We are pleased to hear from you and that your stay was up to your standard and beyond. We work hard to provide a super experience for all guests...............see you soon More

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Additional Information about Hampton Inn & Suites Austin - Airport

Address: 7712 E Riverside Dr, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Austin - Airport 2.5*
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Also Known As:
Hampton Inn Austin - Airport Hotel Austin
Austin Hampton Inn

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