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Hampton Inn & Suites Austin - Airport

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7712 E Riverside Dr, Austin, TX 78744
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1 room 1 adult
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Hampton Inn & Suites Austin - Airport
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290 Reviews from our TripAdvisor Community

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Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was great from the beginning to the end. Not to mention the happy hour from 5-6 with free beer / wine and snacks. The price was very reasonable and we were a short drive from bars and restaurants.

Review collected in partnership with Hampton

Helpful?
Thank Justin N
Indianapolis, Indiana
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Rooms are not up to par for Hilton, especially for suite no fridge, no micro, those brought in were soiled and beat up. Hotels posted note regarding the clean sheets clearly stated "not'" and sheets were soiled as well as pillow case and duvet. New bedding was brought to room with expectation that we would change it and no replacement... More 

Review collected in partnership with Hampton

Helpful?
Thank Miniwife
IND
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had arrived late on a flight after some cancellations, and found myself needing to get a hotel near the airport. Staying within the Hilton family, this was the next closest option to the Hilton Austin Airport, and I was not let down by this Hampton. In spite of the late hour, the on-demand shuttle driver was fast and friendly.... More 

Helpful?
Thank mlsrar
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is our third time stay, and we wouldn't go anywhere else if we can. We can see the inspiring city skyline from our room. Most of the city attractions are within 15 minutes drive. The staff is friendly and always ready to provide city information. Keep this place in your list!

Helpful?
Thank Mario V
Austin, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

We accidentally left a VERY sentimental necklace behind. I called right away. I was told they would call when the housekeeper gets in. I called, my husband called and I called again. Guess what? The housekeeper never called us back! They are THIEVES. Dont stay there, left alone god forbid leave anything behind the housekeepers will STEAL it. Shame on... More 

Helpful?
Thank Theresa S
Lancaster, Pa.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were at this location for a 4-day conference. Staff was extremely friendly and helpful. Breakfasts were not always the same which was a delight. Good beds and cleanliness made our experience a good one,

Review collected in partnership with Hampton

Helpful?
Thank ruthh552
Austin, TX, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our experience was very positive. I would especially like to commend the staff (and the shuttle driver as well). They were all very helpful and went out of their way to make sure we had everything we needed. They recommended places to eat as well as asking if we wanted to order anything. They were friendly and made us feel... More 

Review collected in partnership with Hampton

Helpful?
Thank Harlan B
Sunnyside, Washington
2 reviews
5 of 5 stars Reviewed January 1, 2016

We stayed there while visiting family over Christmas. The rooms were excellent, and the proximity for us to to see friends and family was also excellent. I would highly recommend this hotel to anyone who visits this area.

Review collected in partnership with Hampton

Helpful?
Thank Stanb06
San Angelo, Texas
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed December 30, 2015

The hotel was clean and the service was friendly and efficient. They did offer a manager's reception with beer and wine which was a nice touch. If you are flying in or out of the airport this would be a great place to stay. We were just passing through and the location was great for a quick stop. Just a... More 

Helpful?
Thank MBrownfield
Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 29, 2015

While this property has excellent people on its staff, overall grade was 3 due to some of the less than stellar experience in other areas. Note: should anyone think I complain too much, I am a Hilton Honors member and I have high expectations of the brand. Most of the staff was attentive and cudos especially to Sandra and Mike... More 

Helpful?
Thank CanadaViajero
Allyson C, Hotel Management Representative at Hampton Inn & Suites Austin - Airport, responded to this review

Hello, Thank you for your detailed review of your recent stay. I am happy to hear that we were able to provide you a respite from what sounds like a very frustrating situation dealing with flight delays and cancellations. I will make sure to pass your comments on to Sandra and Mike - their actions are definitely the kind of... More 

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