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Hampton Inn & Suites Austin - Airport

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7712 E Riverside Dr, Austin, TX 78744
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Hampton Inn & Suites Austin - Airport
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Hampton Inn & Suites Austin - Airport
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186 reviews from our community

Traveler rating
    79
    65
    18
    18
    6
See reviews for
40
37
12
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburg, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is great. The complimentary breakfast is as good as the other Hampton Inn & Suites Hotels. The wifi was lacking any power but it is good to stay it. I used the e-check in before my arrival and it is a great feature for Hilton Honors reward members.

Review collected in partnership with Hampton

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1 review
1 of 5 stars Reviewed 1 week ago

Our stay on 3/20/15 at the Hampton Inn in Austin near the airport was AWFUL! Our room (#300) had a "view" of the air venting system - literally a foot from the window. Between the broken fan on the air conditioner, the hotel's air vent noise outside the window, and motion sensors lighting up randomly, we were woke up EVERY... More 

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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton Inn is doing something right! The Staff is obviously well trained and/or they have great work ethic. I've been here 3x this month and want to give shout outs to the housekeeping staff and the ladies manning the breakfast buffet. They've all been very pleasant, polite and personable - greeting me with or a 'good morning' or wishing... More 

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Phoenix, Arizona
Top Contributor
225 reviews 225 reviews
63 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for SXSW because basically all the hotels were booked. It was nicer than I thought it would be, but hey it is a Hampton Inn and not a 5-star hotel so expectations were adjusted. The staff was friendly and the rooms were decent. The free breakfast was what you'd expect for a free breakfast. Let me just... More 

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San Antonio, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We chose this location over the Hilton at the airport, as we could stay overnight, leave our cars and catch a shuttle to our early departure time. The rooms were clean, staff was nice, shuttle on time - free breakfast, free parking while we were gone - it was awesome. We will definitely do it again :) We prefer to... More 

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Peoria
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Compared to other Hampton Inns, this was disappointing. First of all, it would have been common decency to inform guests about the hotel's renovations on their website up front. I noticed that is now being done when the renovations are almost finished!!! It needed to be done much, much earlier. I was informed that all the rooms were complete except... More 

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Kerrville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This location's service does not live up to the Hampton's chain of hotels standard. The room not very clean. The toilet did not flush well...yuck! The free breakfast was lousy & I'm not usually that picky! The staff was friendly but not very capable and seemed oblivious to customers most of the time. I Will not be staying here again!

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Austin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

No fruit for breakfast - what the heck. Renovations had dust everywhere including lobby, room, bathroom, fitness room. Toilet flushed by itself. Slow check in with a staff that seemed to want to move us on like cattle

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Jeff C, General Manager at Hampton Inn & Suites Austin - Airport, responded to this review

I am so sorry to hear about your recent experience with us during our room renovations. While we are doing our best to control the impact of these renovations on our guests. There has been an issue with the dust from the renovations. I have reached out to the email you provided on the survey we sent you to see... More 

CANYON LAKE, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We preregistered requiring hanidcap accomodations. The only drawback was no valet service. However, Monica, on front desk duty, stepped forward and helped me get my husband who was in a wheelchair and my bags up to the room. The next morning, Bobby, on front desk duty, saw that we'd ordered shuttle to the airport and knowing my husband was handicapped,... More 

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Austin
1 review
1 of 5 stars Reviewed February 9, 2015

I have had pleasant experiences with Hampton before but NOT with this particular Hampton. The noise was coming from construction AT the hotel. I got no rest and paid a LOT of $$$ for a room that was sorely lacking

Review collected in partnership with Hampton

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Jeff C, General Manager at Hampton Inn & Suites Austin - Airport, responded to this review

I am so sorry to hear that you were disturbed with noise we have established "quiet" times with the folks that are completing our guest room renovations and I will address this with them. I hope that if your travels bring you back to Austin in 2015 you will consider coming by the hotel and taking a look at our... More 

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