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All 183 Austin hotels

Extended Stay America - Austin - Downtown - 6th St.

2.5 of 5 Hotel   |   600 Guadalupe Street, Austin, TX 78701
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Ranked #111 of 183 hotels in Austin
A recent review
3 of 5 stars reviewed 1 week ago
Ashley H Dallas, Texas
  • Reviews (149)
  • Photos (27)
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  • Room tips (34)
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149 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Waco, Texas, United States
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I had to warn you about Extended Stay America hotels. I stayed at the one in Mishawaka, Indiana, and it was terrible. The floor was not well vacuumed; housekeeping is once a week; you have to exchange your towels at the front desk; the breakfast is coffee, tea, hot chocolate; apple, orange; nut bar, and Quaker oats you make yourself... More

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Portland
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Could be nice if they took the time to upgrade and clean. The linens, towels, and washcloths are all old and nasty. I guess there was a reason this was the only hotel available in this area of Austin.

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Dallas, Texas
1 review
3 of 5 stars Reviewed 1 week ago

It was a great hotel for the price you pay. The location of the hotel was also very convenient. I stayed 2 nights and booked directly through their website with a 20% off discount for each night. At check out, I had to remind the clerk of the 20% off discount. When I recalculated the charges, they had still charged... More

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I want to thank you for taking the time to post a review of your stay. We are pleased to read that you found us to be a great hotel for the value; however, please accept our apologies that the front desk clerk didn't understand how to process the promo code upon your check out. In response to your feedback,... More

La Mirada, California
2 reviews
2 of 5 stars Reviewed 3 weeks ago

My husband and son stayed one night and checked out and went to another hotel. Although their experience was not great I do want to say that the General Manager, Zina called to follow up the review that was submitted and she was very sorry for their experience. Her customer service was fantastic. I really appreciate the fact that she... More

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Aveiro, Aveiro, Portugal
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's a good hotel, well located, and it's basically like having a small apartment, with kitchenette, a nice TV and a nice sized room. It's not luxurious, of course, but really great for its price range: clean, comfortable... The best of it is their staff: they'll try to help you with anything you need, always with a smile. I stayed... More

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to hear that you enjoyed you enjoyed your clean, spacious room and fully equipped kitchen. I’m especially proud to hear that my staff provided you with such a great experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More

2 reviews
2 of 5 stars Reviewed 5 weeks ago

Bathroom and kitchen were dirty. The bed was so uncomfortable we were relieved to be home to get a good nights sleep. We had to wait almost four hours to have our shower fixed upon arrival. The location is great, being right in the heart of downtown we walked everywhere. But that also came with all the young kids coming... More

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Houston, Texas
Top Contributor
361 reviews 361 reviews
43 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed June 17, 2014

Now to honest I never (by choice) stay at an Extended Stay Hotel...I'm a bit of a hotel snob and prefer the higher end places. We did a last minute trip to Austin to go to The XGames and there was nothing really available down town besides this hotel. Figured it was just for one night and we were going... More

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, our parking and our friendly staff. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you... More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

Clean, updated rooms with refrigerator, stove, microwave, sink and basic cookware. Location is perfect for going out downtown - I would definitely stay here again! The desk clerk was also super friendly and funny!

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your clean room, our location and your fully equipped kitchen during your visit with us. As well, it's great to hear that you found our staff to be friendly. I will be sure to share your kind remarks with our entire... More

1 review
2 of 5 stars Reviewed June 6, 2014

Although I prepaid my 2 day reservation and made it almost 2 months in advance, the hotel HAD NO RECORD of it when I arrived. They said they were totally booked up, so they stuck me in a room on the FIRST FLOOR with a toilet that was leaking all over the floor. When I told the afternoon front desk... More

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Debbie - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our hotel did not meet your expectations. As this hotel's manager, I can assure you that I am working with our staff to minimize issues with reservations in the future and improve our offerings. I really appreciate you bringing... More

Houston, Texas
Top Contributor
200 reviews 200 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 26, 2014

Stayed here for one night on our first trip to Austin. The hotel room was right next to 6th street and the room was big with a refrigerator, microwave, stove, and two LCD's TV. The shower and bathroom was better than expected as well.

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our hotel and location met all your needs on your first trip to Austin. We hope you will return to our city and stay with us again! More

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Additional Information about Extended Stay America - Austin - Downtown - 6th St.

Address: 600 Guadalupe Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - 6th St. 2.5*
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Also Known As:
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay

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Amenities

Free Parking Kitchenette Wheelchair access
Hotel Style
#111 Spa Hotel in Austin
Hotel Class
Number of rooms
101

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