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All 182 Austin hotels

Extended Stay America - Austin - Downtown - 6th St.

2.5 of 5 Hotel   |   600 Guadalupe Street, Austin, TX 78701
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Ranked #104 of 182 hotels in Austin
A recent review
5 of 5 stars reviewed 2 weeks ago
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129 people have reviewed this hotel

Traveler rating
    35
    44
    25
    9
    16
See reviews for
5
43
20
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Houston, Texas
1 review
1 of 5 stars Reviewed 4 days ago NEW

We arrived around 11:30pm on Wednesday, April 16. The front desk clerk named, Erika, buzzed us in & disappeared. We stood there for a few minutes wondering what's going on. We finally called for assistance & she reappeared with a what do you want look. We told her that we are here to check in. She said, "The computer is... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I recently spent 3 nights at Extended Stay and the only things it has going for it is the location and free parking. The noise levels in the rooms are awful so be prepared and bring ear plugs. The staff are either very new and not sure what to do or are incredibly rude. This hotel does not have daily... More

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Manager_11525, Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for the noise levels and the level of customer serviced displayed by some members of our staff. In response to your feedback, I will meet with our entire staff to review our guest protocol and customer service policies to ensure your experience is not repeated. Please... More

Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For location and price in Austin this hotel will not be beaten anywhere. friendly staff on arrival too 5 min walk to the action only wish we had stayed in austin longer than 2 nights room was well appointed and the bed was good would not hesitate staying here again

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Brighton
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ok, so read the reviews and was originally worried about this hotel. It was really good value we booked via booking.com. We arrived and met by a very pleasant, friendly and helpful guy called Austin. Our room was spotless clean, modern and in fact perfect, way above what we expected. We are from the UK, have travelled all over the... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to learn that you were pleased with our level of professionalism, especially from Austin. Also, we’re happy to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Again, thank you for the comments. We look forward to welcoming you back in... More

Washington, DC
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our stay really exceeded expectations based on some of the reviews we read before booking. I must say, it was a nice stay. It's not 4-star, so don't expect that, but it is seemingly fairly new and certainly clean. I would easily stay there again. The desk staff were always friendly and glad to give some local pointers.

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your stay with us exceeded your expectations. As well, I'm glad that you enjoyed our staff during your visit with us. Thank you again for your kind words. We hope to see you again, should your travels bring... More

Calgary
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were also underwhelmed with this hotel. Cleanliness was questionable and the grab and go breakfast, not much there. The location right in the heart of Austin and ample free parking were on the plus side of the equation.

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I want to thank you for taking the time to post a review of your stay. I am sorry to hear that our grab-and-go breakfast did not meet your expectations. Your feedback will be helpful as we continue to improve our breakfast offering. As well, I apologize that you experienced cleanliness issues during your stay. I will be reviewing your... More

Bloomington, Indiana
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Getting down to brass tacks, this is not the type of hotel to book if you're expecting a 4-star retreat after a long day of conferences or being on the road. If you're looking for an affordable hotel that's centrally located in the heart of Austin, this is your bet. Although I made my reservation several months in advance, I... More

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking the time to write a review of your stay. I’m glad that you enjoyed our location, our free Wi-Fi and your spacious, clean room. Still, I apologize that your check-in process took a long time. As well, I apologize that you had issues with your linens and with noise from neighboring guests. Your feedback will be... More

los angeles
Contributor
12 reviews 12 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed March 12, 2014

Horrifying hotel, the blankets are made from some unnatural material that feels coated in plastic. The refrigerators in the room are so so loud, the fan in the bathroom is so darn loud. I didn't even try to turn on the TV. The only positive things are free parking, free wifi and proximity to the convention center. The fact that... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our parking, free Wi-Fi and our location. Still, I apologize that you experienced noise from your refrigerator, fan and neighboring guests. I will be meeting with our maintenance staff regarding these issues so your experience is not repeated. As well, I... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2014

Arrived at hotel in the evening and found one guest checking in ahead of me. Took more than 15 minutes to finish with that guest and check me in...fortunately it did not take that long for me. A guest stopped by the desk while I was checking in and asked for hangers and was rudely told the hotel was out... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent review of your stay. I am glad that you enjoyed our location, free Wi-Fi and parking; however, I am sorry to hear that our staff did not attend to your needs in a professional manner. As well, I apologize that the condition of your room did not meet your expectations. I will be meeting with... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2014

Couldn't have asked for a better location. If you are looking for all the bells and whistles of a 4 star this wouldn't be for you. But if your looking for a clean place to stay in the center of it all then this hotel is spot on and at a great price. This hotel on 6th street in Austin... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Beth - Thank you for your great review of our hotel. I am glad that you enjoyed our convenient location, your fully equipped kitchen and our laundry facilities. As well, I am happy to hear that you found your room to be clean during your visit. Thank you for choosing Extended Stay Hotels. We look forward to seeing you in... More

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Additional Information about Extended Stay America - Austin - Downtown - 6th St.

Also Known As:
Extended Stayamerica Austin - Downtown -Town Lake Hotel
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Extended Stayamerica Austin
Austin Extended Stay
Address: 600 Guadalupe Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #104 of 182 hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - 6th St. 2.5*
Reservation Options:
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