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Extended Stay America - Austin - Downtown - 6th St.

2.5 of 5
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600 Guadalupe Street, Austin, TX 78701
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Extended Stay America - Austin - Downtown - 6th St.
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Ranked #122 of 190 Hotels in Austin
A recent review
3 of 5 stars reviewed 2 days ago
brittanymeyer1989 Watson, Illinois
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Watson, Illinois
3 of 5 stars Reviewed 2 days ago NEW

We were visiting Austin from Illinois. That is a 15 hour drive. We did arrive at the hotel a little early and just checked if our room was ready. This was around 2:30 and check in is at 3:00. The room was not ready and they asked me to wait another 45 minutes. I was OK at this point. Then... More 

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Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Clean rooms. Great location. Great amenities. Was a little surprised to learn that rooms were not cleaned daily but understand that if this is what it takes to keep room prices down, we are happy to take our own towels down to the lobby to exchange them. Friendly counter staff. Our room had a full kitchen too which was handy.

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Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Less than 24 hours in this dump & we've got a room with a blood stained bedspread, towels that make scratch paper feel like cotton balls, walls thinner than a post it note, damp carpet, moldy oder in the room, a bathtub with a ring around it, a toilet with mildew & hard water stains, a mattress that make a... More 

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San Angelo, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Upon check-in I was informed that I would not be receiving a room with two double beds as booked, but rather I would receive a room with a king bed and a sofa sleeper. Although quite a bit of an inconvenience as both my self and the person sharing the room with me are quite tall and thus one of... More 

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Manager_11525, Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us was not to your liking. I'm disappointed to hear that the staff was not accommodating to your needs as well. To make sure this doesn't happen again, I'm revisiting... More 

Surprise
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Came to Austin for SXSW Music Festival. Austin by itself is awesome! Add music and well you got yourself a darn good ol time. Such a good time I forgot about the hotel review. All kidding aside the room was nice and the personal was helpful.

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your stay and that you found our staff to be welcoming to you. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

Waco, Texas
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 19, 2015

I was a little nervous that it might be somewhat dingy, but it was very clean and very nice for what we were paying! Having a full kitchen was really convenient. The location was absolutely perfect! We will definitely stay here again when staying downtown.

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your stay. I’m so glad you enjoyed our convenient location and our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in... More 

Dallas, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 17, 2015

My friend and I stayed here for 3 nights while our daughters were at UT for freshman orientation. I booked it through Hotwire. The good: Our room on the third floor was clean and quiet, and the beds were adequately comfortable. The bad: the cleanliness of the halls, lobby, sitting area; the availability of basic necessities; the willingness of the... More 

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced cleanliness and service issues. I discussed your comments with the team, and we are working to make sure we are inspecting rooms to our company’s high standards. I will also be... More 

Chicago, IL
Level Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed June 8, 2015

I stayed several nights at this location during the week while on business. Pro's: Definitely the location as it is only blocks from the main happening spots of town. 6th street is bar/restaurant haven, as is sections of 5th and 4th street. I never needed a cab, I walked the few blocks it required without an issue. The area is... More 

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our hotel met your needs and that you enjoyed our convenient location. Thank you for choosing Extended Stay America. I do hope that you will return to our hotel, or any other brand locations in the future. More 

San Antonio, Texas
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 8, 2015

Staff were very friendly and accommodated (although they double up on duties and often times the front desk was unattended) an early check-in for me and my dog, however travelers should know that not all Extended Stays feature the same amenities. This location, for example, does not have a pool or fitness center. Their recommendation, in absence of these amenities,... More 

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1 review
3 of 5 stars Reviewed June 7, 2015 via mobile

Good location. Nothing special. We went there for a wedding in San Antonio and Austin was a stop on way to. Sixth street is pretty cool. We didn't have much time to hang though. This hotel is a good east west spot, but at 160$ it was still kind of pricy. Rooms need maintenance.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for taking a moment to tell us about your recent stay. Our team was delighted to hear that our hotel and its location met with your needs. We apologize that the hotel furnishings seem a bit outdated. We will certainly take your comments and share them with our team and corporate offices in an effort to... More 

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