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All 187 Austin hotels

Comfort Suites Austin Airport

2.5 of 5 Hotel   |   7501 E. Ben White Blvd., Austin, TX 78741 (South Austin)
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Comfort Suites Austin Airport
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    $126/night
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Ranked #114 of 187 Hotels in Austin
A recent review
4 of 5 stars Reviewed March 30, 2014
thed3 Dallas, Texas
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68 reviews from our community

Traveler rating
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    13
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites Austin Airport
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Dallas, Texas
Top Contributor
159 reviews 159 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

Enjoyed our stay. Room was clean. Window was cracked but resulted in no inconvenience. There was a lite mold around the tub but otherwise it was very clean. Not being that familiar with Austin found it simple to find my way downtown.

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for next time you stay with us. Hope to see you soon! Sincerely,... More

New York City, New York
Top Contributor
59 reviews 59 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 11, 2014

The airline put me up here for one night due to an oversold flight. I admit that it was hard to stay here after three nights at the Hilton Austin with an amazing view of Sixth Street and the Capitol, and surrounded by the buzz of SXSW, and that may have colored some of my impressions. Jesse, the airport shuttle... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Pearland, Texas
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2014

Nice location to go anywhere in Austin, yet not in the middle of town. Very clean and they offered a complimentary breakfast that was delicious. The staff was nice and the bar was great! Will definitely stay there when back in Austin.

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We hope to see you again soon! Sincerely, China Franco Front Office Manager Comfort Suites Austin Airport 512-386-6000 More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

This hotel had it all. Recently remodeled, it was attractive, very clean, had great mattresses, and more than adequate breakfasts. Although close to the airport, it was easy and quick to drive to the restaurants. If you are without your car Denny's is less than a five minute walk. Every person on the staff was friendly and went out of... More

Was this review helpful? Yes 1
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, China Franco Front Office Manager Comfort Suites Austin Airport 512-386-6000 More

McAllen, Texas
Top Contributor
94 reviews 94 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 30, 2013

This is our 'go to' hotel when flying out of the Austin airport in the early morning. The staff is very friendly and offers free parking at the hotel, a shuttle service, and a morning breakfast. If you are leaving before the breakfast starts, the staff can usually offer you some food/drink for the road. This hotel can often be... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear gUEST, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Dayton, Ohio
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 23, 2013

I was pleasantly surprised , the room was very clean and comfy, breakfast was nice as well (usual selection of bagels, eggs , etc.) The hotel is situated very close to the airport, probably 8 minutes drive or so. 5-6 miles to city center means it should take up to 10-12 minutes by car to downtown Austin. The Area is... More

Was this review helpful? Yes
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

Dear Nadav A, We would like to thank you for taking the time to share your experience during your recent stay at the Comfort Suites. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look... More

Oregon Coast, Oregon
1 review
5 of 5 stars Reviewed December 17, 2013

Great experience and value! Service staff very prompt and efficient. The room was very quiet and clean. The complimentary breakfast was a great . We really enjoyed our stay. I will stay again and would highly recommend this hotel to anyone!

Was this review helpful? Yes
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

Dear tjsurfcity176, On behalf of our entire staff at Comfort Suites we would like to thank you for choosing us as your home away from home during your recent visit to Austin. It is people like you who make being in business such a pleasure all year long.Our business is a source of pride to us and with customers like... More

Temple, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 5, 2013

Called the hotel directly and booked a room earlier today (around 3PM) for my parents to stay one night before their flight in the AM due to inclement weather/flight changes. DOUBLE CHECKED that there was room availability due to the last minute nature of this reservation. I was assured they had a room and was provided a confirmation number. My... More

Was this review helpful? Yes
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

Dear Skumar 88, On behalf of our entire team I would like to apologize for the confusion you encountered regarding the reservation made for your parents. I want to assure you, that this is not the typical service we provide to our guests here at the Comfort Suites and when situations like this happen we are concerned. As you may... More

Howell, New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 19, 2013

I pick the hotels I stay at according to my CLC discount card. The hotel properties can vary from city to city but they usually include options from Choice privileges, Hilton Honors, Carlson Club and Priority which is now IHG. One of the vagaries of the system is that some hotels don't honor the points system. This is an individual... More

Was this review helpful? Yes 1
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

Dear Starjim, I would like to thank you for taking the time to share your experience during your recent stay at the Comfort Suites.We value your opinion and feedback and want you to know,that the concerns of our guests are taken seriously. We have served many CLC guests throughout the years and unfortunatelly due to the deep discount all CLC... More

Ankeny, Iowa
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2013

A nice entry way, good breakfast, clean rooms except for the air systems. The ac unit air vent was almost completely covered in dust. There was an air filter in the room, but I doubt it was doing any more filtering as we checked the filter in the system and it was just gross. Other than that everything about our... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, We would like to thank you for taking the time to give us some feed back on our hotel and for your business . We do apologize for the inconvenience we may have caused you in your room, in a situation like so its best to notify front desk about any issues with rooms so we can try... More

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Additional Information about Comfort Suites Austin Airport

Address: 7501 E. Ben White Blvd., Austin, TX 78741
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Austin Airport 2.5*
Number of rooms: 84
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Also Known As:
Comfort Suites Austin Airport Hotel Austin
Austin Comfort Suites

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